---
title: 'Client Success Manager at Nexxen'
canonical: 'https://feeny.ai/job/client-success-manager-nexxen-chicago-vbf4ykf7x4c6'
type: 'job'
last_seen: '2026-09-12'
---

# Client Success Manager at Nexxen

- **Company:** Nexxen
- **Location:** Chicago, IL
- **Employment:** full-time
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/nexxen/78612bdd-6242-4939-ac0b-042af1f4a9d4

## Job description

Job Summary: The Client Success Manager at Nexxen owns two core functions: managed service campaign management and programmatic PMP deal execution. As the primary point of contact for a portfolio of advertiser relationships, you'll drive satisfaction, retention, and growth through expert campaign management, strategic consulting, and deep technical fluency across Nexxen's full product suite, including our SSP, DMP, and deal infrastructure. This role goes beyond day-to-day execution. You'll think strategically across your book of business, consult on new solutions, participate in the RFP process, and generate upsell revenue through best-in-class reporting and measurable results. You’ll be partnering closely with Strategic Sales, Ad Operations, and Supply teams to ensure every campaign and deal is set up for success from kick-off through optimization. As a Client Success Manager, you will drive: Client relationship & account ownership

- Serve as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts, building deep, trust-based relationships that drive retention and growth
- Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue for Nexxen
- Onboard new clients through platform demos, training sessions, and ongoing education on Nexxen's offerings and deal capabilities
- Support quarterly regional growth goals through proactive upsell and cross-sell activity grounded in data and performance insights

Campaign & deal management

- Own end-to-end campaign delivery across managed service and PMP channels; including setup, launch, pacing, optimization, and performance reporting against KPIs
- Manage the full PMP deal lifecycle: deal setup, targeting configuration, implementation best practices, QA, and ongoing troubleshooting
- Execute multi-channel programmatic campaigns across CTV, online video, and display with a focus on precision and performance
- Support audience activation and targeting strategies through Nexxen's Data Management Platform (DMP)
- Maintain accurate campaign records and account documentation in Salesforce and internal systems

Strategy, insights & product expertise

- Act as a trusted advisor on Nexxen's DSP/SSP offerings — translating complexity into clear, actionable guidance for clients
- Leverage performance data, market trends, and Nexxen's full product suite to develop proactive campaign recommendations and identify upsell opportunities
- Collaborate cross-functionally to troubleshoot campaign and deal performance, surfacing creative solutions that meet evolving client needs

Job Requirements:

- 2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher
- Proven track record managing programmatic campaigns across CTV, online video, and/or display
- Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting
- Strong analytical mindset with the ability to translate data into actionable narratives
- Excellent communication skills, able to explain technical concepts clearly to both clients and internal teams
- Highly organized with proven ability to manage competing priorities in a fast-paced environment
- Proficiency in Excel (pivot tables, large datasets) and PowerPoint
- Familiarity with Salesforce, ad servers, brand safety, and verification platforms

In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role is $75,000 - $95,000. While this is our reasonable expectation this is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. We offer a variety of benefits, including medical, dental, vision, disability insurance, 401(k), EAP, parental leave, unlimited vacation, and company-paid holidays. The specific programs and options available will vary depending on the state, start date, and employment type. Our Talent Acquisition team will be happy to answer any questions you may have.

## #LI-KH1

#LI-Hybrid

For information about how we handle your personal information please view our [Applicant and Candidate Privacy Notice](https://nexxen.com/applicant-and-candidate-privacy-notice/)

Important Notice from Nexxen: Your Safety Matters At Nexxen, we care about the well-being of our current and future employees. We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant. Please be advised that Nexxen will never request payment (whether in cash, cryptocurrency, or any other form) as a condition of employment, offer positions that require you to invest in vague or dubious financial schemes, or promote roles that resemble get-rich-quick opportunities. If you receive a suspicious message claiming to be from Nexxen or encounter a questionable job posting associated with our name, please contact us at infosec@nexxen.com to verify its legitimacy. Your trust is important to us. Stay safe and informed. [Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity](https://nexxen.com/nexxen-fraud-alert-and-notice/)

## About Nexxen

## Company Overview
- **One-liner**: Nexxen is a publicly traded advertising technology company that offers a unified platform of DSP, SSP, and data services to power full-funnel programmatic advertising across CTV, digital, and linear media.
- **Entity Type**: Public (Ticker: NEXN on Nasdaq and London Stock Exchange)
- **Headquarters**: New York, New York, USA (also dual HQ in Tel Aviv, Israel)
- **Founded**: 2005
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Advertising Technology (AdTech), Programmatic Advertising, Connected TV (CTV), Data Management
- **Target customers**: B2B — serves advertisers, agencies, publishers, and broadcasters globally
- **Mission or purpose statement**: To empower advertisers, agencies, publishers, and broadcasters around the world to utilize data and advanced TV in the ways that are most meaningful to them [nexxen.com](https://nexxen.com/)

## Products & Services
- **Nexxen DSP (Demand-Side Platform)**: A programmatic buying platform enabling advertisers to reach audiences across the open internet, including CTV, display, video, and audio.
- **Nexxen SSP (Supply-Side Platform)**: A platform for publishers and broadcasters to monetize their inventory programmatically.
- **Nexxen Data Platform**: The core data layer providing unique audience intelligence, including proprietary ACR (Automatic Content Recognition) data from 45M+ global households across the open internet [nexxen.com](https://nexxen.com/).
- **Programmatic Home Screens**: Capability to programmatically activate native smart TV home screen units.
- **Voice-to-Action Creative**: CTV creative prompts enabling voice-activated responses, built in partnership with Say It Now.
- **CTV Green Media**: Eco-conscious private marketplace inventory in partnership with Scope3.

## Market Standing
- **Valuation/Market Cap**: ~$921 million (as of mid-2026) [linkedin.com](https://www.linkedin.com/company/nexxen-inc)
- **Key Metric**: Annual Revenue of $364.8 million (most recent fiscal year) [linkedin.com](https://www.linkedin.com/company/nexxen-inc)
- **Notable Investors/Partners**: Public company; strategic partners include Hisense/VIDAA, PeerLogix, Comscore, Scope3, Say It Now. Has completed acquisitions of Amobee ($239M, 2022), RhythmOne ($176.5M, 2019), Unruly Group (2020), and Spearad GmbH ($14.7M, 2021) [linkedin.com](https://www.linkedin.com/company/nexxen-inc)
- **Growth Signals**: 681 employees (+8.4% YoY); active job postings up +124.3% year-over-year with 83 open roles; operates in 14 countries across North America, Europe, and Asia-Pacific [linkedin.com](https://www.linkedin.com/company/nexxen-inc)

## Competitive Advantages
- **Proprietary ACR Data**: Exclusive access to viewership data from 45M+ global households (via Hisense/VIDAA and PeerLogix), providing unique audience insights unavailable to competitors [nexxen.com](https://nexxen.com/).
- **Unified Full-Stack Platform**: A single tech stack combining DSP, SSP, and data management, enabling seamless cross-channel campaign management and efficiency gains.
- **CTV Innovation First-Mover**: Early leadership in programmatic CTV with innovations like voice-to-action creative and programmatic home screen activation.
- **Eco-Conscious Media**: First-mover advantage in sustainable advertising with CTV Green Media and Scope3 integration, appealing to brand sustainability goals.

## Strategic Focus
- **CTV & Advanced TV Dominance**: Deepening capabilities in connected TV and linear TV convergence through proprietary ACR data and innovative ad formats.
- **Data-Driven Performance**: Leveraging the Nexxen Data Platform to deliver full-funnel performance from awareness to conversion.
- **Global Expansion**: Scaling presence across 14 countries, with particular growth in the US, Israel, Australia, and Asia-Pacific markets.
- **Sustainability Leadership**: Differentiating through eco-conscious programmatic inventory and green media products.

## Why Work Here
- **Culture**: Described as “customer-centric, curious mindset, collaborative with no ego” — the company calls this the “3 Cs” culture [nexxen.com](https://nexxen.com/careers/).
- **Work Model**: Hybrid — 3 days per week in the local office, enabling collaboration and relationship-building [builtin.com](https://builtin.com/company/nexxen).
- **Global Presence**: 17 total offices worldwide, including New York (HQ), Tel Aviv, London, Sydney, Toronto, Tokyo, Singapore, and major US cities [builtin.com](https://builtin.com/company/nexxen).
- **Engineering & Tech**: 250 Product + Tech employees; tech stack includes React, Spring, Scala, MySQL, MongoDB, Snowflake, and Oracle [builtin.com](https://builtin.com/company/nexxen).
- **Growth Trajectory**: Public company with aggressive hiring (+124% YoY job posting growth), strong revenue base ($364M+), and a history of strategic acquisitions — signals stability and expansion.
- **Notable Perks**: Not explicitly listed, but the company emphasizes career growth, skill enhancement, and being part of a team transforming advertising through AI and proprietary data [nexxen.com](https://nexxen.com/careers/).

## Sources
1. [Nexxen Website](https://nexxen.com/)
2. [Nexxen Careers Page](https://nexxen.com/careers/)
3. [Nexxen Job Board (Ashby)](https://jobs.ashbyhq.com/nexxen)
4. [Built In - Nexxen Company Profile](https://builtin.com/company/nexxen)
5. [LinkedIn - Nexxen Company Page](https://www.linkedin.com/company/nexxen-inc)

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- [Senior BD Manager](https://feeny.ai/job/senior-bd-manager-nexxen-japan-fj19q6hsp9ax) — Japan
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- [Senior Backend Engineer - Adtech / SSP](https://feeny.ai/job/senior-backend-engineer-adtech-ssp-nexxen-bellevue-6jzwdea4vr1f) — Bellevue, WA
- [Platform AI Engineer](https://feeny.ai/job/platform-ai-engineer-nexxen-tel-aviv-h5tvk3812vex) — Tel Aviv, Israel
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