--- title: 'Client Success Operations Coordinator at TechnologyAdvice' canonical: 'https://feeny.ai/job/client-success-operations-coordinator-technologyadvice-philippines-zzyd3gzs7wz0' type: 'job' last_seen: '2026-10-18' --- # Client Success Operations Coordinator at TechnologyAdvice - **Company:** TechnologyAdvice - **Location:** Philippines - **Compensation:** PHP 38k–PHP 46k - **Work type:** remote - **Posted:** 2026-09-29 - **Last confirmed live:** 2026-10-18 - **Apply:** https://technologyadvice.com/careers/opportunities/6208813004?gh_jid=6208813004 ## Job description Hi, we're TechnologyAdvice. Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines. We're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern. We believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together. All positions are open to remote work unless otherwise specified in the requirements below. The opportunity TechnologyAdvice is looking for a Client Success Operations Coordinator to help keep client campaigns running smoothly. You’ll work behind the scenes with our Client Success and internal operations teams to set up programs, track deliverables, prepare reports, and catch issues before they affect delivery. This role is a good fit for someone who enjoys detailed work, keeps multiple projects organized, and follows through when something needs to be fixed. You’ll help the team deliver on client commitments through accurate execution and clear internal communication. Employment Level: Entry Level Employment Type: Full-time Location: Philippines Working Hours: 9PM to 6AM PHT (Apr - Oct) or 10PM to 7AM PHT (Nov - Mar) ## What you'll do - Set up and maintain client programs in Salesforce, making sure campaign details, requirements, and timelines are accurate. - Monitor active programs, track deliverables, and flag pacing, quality, or execution issues to the right team members. - Troubleshoot campaign setup and delivery issues, working with internal teams to resolve them. - Prepare regular campaign reports and check data for accuracy before sharing it with the Client Success team. - Coordinate internal handoffs and follow up on open items so work stays on track. - Review leads and campaign elements against program requirements and flag anything that needs correction. - Keep campaign records and process documentation organized and up to date. - Identify recurring issues and suggest practical ways to improve team workflows. ## Who you are - Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward. - Highly organized and comfortable managing several programs and deadlines at once. - Detail-oriented, especially when working with campaign requirements, data, and reports. - A clear communicator who can give useful updates, ask questions, and follow up with internal teams. - Proficient in Google Sheets or Excel, with the ability to manage data, build reports, and check for accuracy. - Familiar with Salesforce or a similar CRM, or able to learn new systems quickly. - Proactive about spotting issues, finding answers, and escalating problems when needed. - Interested in learning how B2B demand generation campaigns work. - Must have a working laptop/pc and, internet, and a backup connection. **The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. ** ## What we offer you - Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives. - Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays. - Remote-First Culture: Work from the comfort of your home. - Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year. - Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF. - Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure. - De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines. - Wellness Perks: Access the Headspace app to support your well-being. - Speaker Series Bonus: Present in our monthly speaker series and earn a bonus. #LI-Remote Work authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company. Salary Range We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor. Monthly Pay Range ₱37,500—₱46,000 PHP EOE statement We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. Pre-employment screening required. TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring. Any AI-generated or incomplete application answers will be auto-rejected. ## About TechnologyAdvice ## Company Overview - **One-liner**: TechnologyAdvice helps B2B tech buyers manage the complexity and risk of the purchasing process through expert reviews, buying guides, and connections to leading software sellers. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Nashville, Tennessee, USA - **Founded**: 2006 - **Founders**: Rob Bellenfant (Founder & CEO) ## Core Business - **Primary industry**: B2B technology media, software reviews, and buyer-intent lead generation - **Target customers**: B2B tech buyers (SMB to enterprise) and software vendors - **Mission**: To create opportunities for audiences, customers, team members, and communities by delivering trusted advice and facilitating connections ## Products & Services - **TechnologyAdvice.com**: Flagship site offering data-driven reviews and buyer’s guides across 163 software categories, serving 2.1 million monthly users. - **Media Brands Portfolio**: Owns and operates over 20 B2B tech publications including TechRepublic, eWeek, Datamation, and Channel Insider. - **Vendor Advertising & Lead Generation**: Monetizes through online advertising; vendors pay for prominent placement on category and review pages, with UTM tracking for ROI measurement. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private, bootstrapped) - **Key Metric**: 300+ global team members; 2.1 million monthly users; 3,200+ software products reviewed; 50+ industry experts - **Notable Investors/Partners**: No external investors disclosed; grown organically and through acquisitions (TechRepublic, eWeek, Datamation, Channel Insider) - **Growth Signals**: Seven-time Inc. 5000 “America’s Fastest-Growing Private Company”; three-time Inc. Best Workplaces; seven-time Tennessean Top Workplaces; expanded globally with teams in US, UK, Singapore, and Australia; remote-first transformation ## Competitive Advantages - **Editorially independent analysis** – reviews are driven by industry knowledge and research, not client priorities, building trust with buyers. - **Large media portfolio** – owning multiple authoritative brands provides cross‑selling, scale, and deep reach into the B2B tech audience. - **Global, multilingual team** – 300+ employees representing 12 languages across four continents, enabling localized content and support. ## Strategic Focus - Continue expanding the media brand portfolio through strategic acquisitions. - Deepen remote-first operations to attract global talent and maintain cross‑cultural collaboration. - Scale buyer-intent lead generation and advertising offerings for software vendors. - Invest in employee development (Emerging Leaders, Leadership Academy, mentorship) to retain top talent. ## Why Work Here - **Remote-first culture** – global team with flexible work arrangements; annual talent shows, virtual happy hours, and company hackathons foster connection. - **Comprehensive benefits** – health, dental, vision, Headspace subscription, fitness reimbursement, generous PTO, and on‑demand learning management systems. - **Career growth** – formal mentorship program, DE&I events, book clubs, and leadership development tracks for both individual contributors and managers. - **Values-driven** – core values (Adapt with Agility, Communicate with Courage, Foster Connection, Own the Impact, Challenge Your Best) are embedded in daily work and decision‑making. - **Diverse and inclusive** – active Employee Resource Groups; strong commitment to creating safe, respectful spaces. ## Sources 1. [TechnologyAdvice About Us](https://technologyadvice.com/about-us/) 2. [TechnologyAdvice Careers](https://technologyadvice.com/careers/) 3. [TechnologyAdvice Homepage](https://technologyadvice.com/) 4. [TechnologyAdvice LinkedIn](https://www.linkedin.com/company/technologyadvice) 5. 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