---
title: 'Client Success Representative (Remote, Contract) at INFUSE'
canonical: 'https://feeny.ai/job/client-success-representative-remote-contract-infuse-croatia-jvf8j5q4qp17'
type: 'job'
last_seen: '2026-09-09'
---

# Client Success Representative (Remote, Contract) at INFUSE

- **Company:** INFUSE
- **Location:** Croatia
- **Posted:** 2026-07-31
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/infuse/jobs/4720435005

## Job description

## OUR HIRING PROCESS:

- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our [Privacy Policy](https://infuse.com/privacy-policy/)

INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.

Key Responsibilities:

- Build and maintain strong, long-lasting client relationships
- Ensure the timely and successful delivery of our solutions according to client needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
- Assist with challenging client requests or issue escalations as needed
- Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

## Qualifications

- Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
- Strong communication and interpersonal skills
- Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
- Empathetic understanding of client needs and the ability to address them effectively
- Ability to address challenges and proactively offer solutions.

If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

## About INFUSE

## Company Overview
- **One-liner**: INFUSE is a global B2B demand generation and revenue marketing performance company that uses an AI-driven demand engine to help clients identify, engage, and convert buying groups across the full funnel.
- **Entity Type**: Private (no disclosed funding rounds; bootstrapped growth indicated by multiple Inc. 5000 appearances)
- **Headquarters**: Boca Raton, Florida, United States
- **Founded**: 2012
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: B2B Demand Generation, Marketing Services, Revenue Marketing
- **Target customers**: B2B marketing and sales teams (Enterprise, SMB, Channel Partners, Agencies)
- **Mission or purpose statement**: “Demand Performance is in our DNA” – focused on delivering high-performance demand strategies and outcomes for B2B brands.

## Products & Services
- **AI-Driven Demand Engine**: Proprietary technology combining first-party buying groups, multi-level intent signals, and omnichannel orchestration to identify and engage in-market buyer groups.
- **Always-On Demand Acceleration**: Continuous pipeline generation and buyer activation programs.
- **Account & Buyer Group Activation**: Account-specific engagement using intent signaling and competitive intelligence.
- **Buying Stage Conversion**: Content and programs designed to advance pipeline velocity.
- **Partner & Channel Growth Engines**: Revenue expansion through ecosystem partners and customer channels.
- **In-House Demand Execution**: Dedicated Client Success teams (24/5) providing strategic guidance, hands-on activation, and optimization.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Multiple appearances on the Inc. 500 and 5000 lists (fastest-growing demand generation companies in America). LinkedIn reports 834 employees (as of mid-2025), with yearly growth of +2.6%.
- **Notable Investors/Partners**: Privately held; no external investors publicly listed. Clients include VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks.
- **Growth Signals**: 
  - Global presence in 60+ countries with 40+ languages.
  - LinkedIn follower growth of +69.3% year-over-year (295,705 followers).
  - Active in 35+ industries with exclusive intelligence.
  - Ranked on Inc. 5000 multiple times.

## Competitive Advantages
- **AI-first demand engine** that combines first-party buying groups and multi-level intent signals for precision targeting.
- **Omnichannel, full-funnel orchestration** delivered by in-house teams across all time zones.
- **Global scale** (60+ countries, 40+ languages) with native platform integrations and no subscription fees for connected tools.
- **Privacy-compliant** (GDPR, CCPA, regional regulations) execution.

## Strategic Focus
- Expanding AI and automation capabilities to accelerate campaign deployment and improve quality.
- Deepening integration with clients’ core systems and processes.
- Continuing to scale “always-on” demand programs and partner/channel growth engines.

## Why Work Here
- **Remote/Hybrid/Office**: Fully remote within the USA (some roles specific to APAC, EMEA). The company emphasizes work-life balance and offers “Short Summer Fridays” (early wrap-ups).
- **Culture**: Described as innovative, growth-oriented, process-driven, and detail-focused. Team events and milestone celebrations are common.
- **Growth & Development**: Clear advancement pathways, mentorship, and regular feedback sessions. LinkedIn shows 354 active job postings (as of mid-2025).
- **Perks**: Surprise perks, recognition programs, and a supportive environment that values diversity and inclusion.
- **Impact**: Work with some of the most admired B2B brands and directly influence revenue outcomes.

## Sources
1. [infuse.com/about](https://infuse.com/about/)
2. [infuse.com/about/join-us](https://infuse.com/about/join-us/)
3. [infuse.com](https://infuse.com/)
4. [linkedin.com/company/infuse](https://www.linkedin.com/company/infuse)
5. [cbinsights.com/company/infuse](https://www.cbinsights.com/company/infuse)

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