---
title: 'Client Support Representative - Part Time at Awardco'
canonical: 'https://feeny.ai/job/client-support-representative-part-time-awardco-lindon-e72pg1dnxyxt'
type: 'job'
last_seen: '2026-09-11'
---

# Client Support Representative - Part Time at Awardco

- **Company:** Awardco
- **Location:** Lindon, UT
- **Posted:** 2022-08-24
- **Last confirmed live:** 2026-09-11
- **Apply:** https://award.co/position?gh_jid=4640077004

## Job description

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. We have the following shifts available:

Mon-Fri from 11am-4pm Mon-Fri from 7pm-Midnight

The hourly rate for this role is $16/hour.

What you will do:

- Fulfill client orders and aid in support tickets
- Work directly with platform users in answering their questions and helping to resolve any issues
- Communicate with clients via email, chat, and phone
- Ensure client satisfaction in every interaction

What you will bring:

- Positive attitude and work ethic
- Friendly and personable disposition
- Tech-savvy and quick learner
- Problem-solving skills
- Excellent communication skills - written and verbal
- Familiarity with the following platforms is a plus:
- Salesforce
- Microsoft Excel
- Google Suite
- Zendesk

Why join Awardco?

- One of the fastest growing companies in the Nation: 3x[Inc. 500](https://www.inc.com/profile/awardco), 2x[Deloitte Technology Fast 500](https://www2.deloitte.com/us/en/pages/about-deloitte/articles/press-releases/fast500-winners-press-release.html), 2x[Mountain West Capital Network Fast 100](https://www.prnewswire.com/news-releases/mountainwest-capital-network-introduces-utah-100-honorees-301363614.html), 3x[Fast 50](https://www.utahbusiness.com/meet-the-2021-fastest-growing-companies-in-utah/) (Utah Business), and 3x[UV50 Fastest Growing Companies](https://utahvalley360.com/2021/09/29/no-7-fastest-growing-companies-awardco/) (BusinessQ), to name just a few.
- [Great Place to Work](https://www.greatplacetowork.com/certified-company/7001556) certified, one of the[Best and Brightest](https://thebestandbrightest.com/companies/awardco-2/) companies to work for, and ranked on the[Salt Lake Tribune's Top Workplaces](https://topworkplaces.com/award/saltlake/2021/125-399/).
- A revolutionary, client-approved[product](https://www.g2.com/products/awardco/reviews).
- Leadership that[listens](https://www.glassdoor.com/Overview/Working-at-Awardco-EI_IE2094370.11,18.htm).
- New 200,000 sq. ft.[headquarters](https://www.linkedin.com/posts/awardco_awardco-hq-activity-6979193513766785025-LB02?utm_source=share&utm_medium=member_desktop).

Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.

## About Awardco

## Company Overview
- **One-liner**: Awardco provides an employee rewards and recognition platform that helps organizations build culture, incentivize performance, and drive engagement through the world’s largest reward network.
- **Entity Type**: Private (venture‑backed; $235M total funding)
- **Headquarters**: Lindon, Utah, USA
- **Founded**: 2015
- **Founders**: Steve Sonnenberg and Mike Sonnenberg (cousins)

## Core Business
- **Primary industry**: HR Technology / Employee Recognition & Rewards
- **Target customers**: B2B – enterprise, mid‑market, and SMB organizations (3,000+ customers globally)
- **Mission**: “Become the world’s most positive platform, empowering people everywhere to recognize the good, incentivize improvement, and reward greatness.”

## Products & Services
- **Awardco Platform (Core)**: Cloud‑based SaaS for employee recognition, rewards, and celebrations; includes automated milestone celebrations, custom incentives, and a configurable reward network.
- **Awardco Engage**: New module that turns employee feedback into measurable action (surveys, pulse checks, analytics).
- **Awardco Intelligence**: AI‑powered features to enhance recognition recommendations and insights.
- **Rewards Network**: Access to 300M+ reward options (products, gift cards, experiences) across 135 countries and 163 currencies, with zero‑markup pricing via Amazon Business partnership.
- **Integrations**: Deep bi‑directional sync with Workday, plus connections to Slack, Microsoft Teams, Salesforce, and other major HRIS/ERP systems.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metrics**: Annual revenue ~$49.4M (LinkedIn estimate); $235M total funding raised across two rounds.
- **Notable Investors / Partners**: Investor names not publicly disclosed; key partners include Amazon Business and Workday.
- **Growth Signals**: 20%+ YoY headcount growth (541 employees, +14.6% YoY); 23,000+ LinkedIn followers (+33.5% YoY); 91% of employees rate it a Great Place to Work; 4.9 / 5.0 rating on G2 with 6,000+ reviews; serves 3,000+ organizations worldwide.

## Competitive Advantages
- **Largest reward network**: 300M+ options, global coverage, zero‑markup fulfillment (no hidden fees for customers).
- **Deep integrations**: Bi‑directional sync with Workday and Amazon Business provides a seamless, automated experience.
- **Customizability**: Highly flexible recognition rules, branding, and incentive structures that adapt to any company culture.
- **AI‑driven insights**: Awardco Intelligence uses machine learning to recommend recognition moments and analyze engagement trends.
- **High customer satisfaction**: #1 rated employee recognition platform on G2 (4.9 stars).

## Strategic Focus
- **Expanding the platform**: Rolling out Awardco Engage to centralize employee feedback and action planning.
- **AI and automation**: Investing in predictive analytics and automated recognition workflows.
- **Global reach**: Continuing to scale reward networks and localize the experience for multinational clients.
- **Partnerships**: Deepening integrations with HRIS (Workday) and e‑commerce (Amazon Business) to reduce administrative friction.
- **Sustainability & community**: Carbon offset programs, Goodness Grants, and charitable giving initiatives.

## Why Work Here
- **Work model**: In‑office 5 days a week (Lindon, UT) with flexibility for personal appointments and life events.
- **Culture**: High‑recognition environment; employees receive monthly A‑Pay rewards, and standout performers are celebrated via the A‑Team program. 91% of employees say it’s a great place to work (Great Place to Work certified).
- **Benefits**: Competitive salary, equity, 401(k) match, flexible time off, paid parental leave, comprehensive health plans, wellness incentives (Headspace), gym membership reimbursement, and free catered lunches three times a week.
- **Office perks**: Modern office with massage chairs, sit‑stand desks, game room, outdoor green space, and an on‑site gym.
- **Career growth**: Bi‑annual performance reviews, mentorship programs, LinkedIn Learning access, and internal advancement opportunities.
- **DEI**: Employee Resource Groups (Recognize Women, Recognize Pride, Recognize Culture) foster inclusion.

## Sources
1. [awardco.com (Careers)](https://www.awardco.com/careers)
2. [awardco.com (Homepage)](https://www.awardco.com/)
3. [awardco.com (About Us)](https://www.awardco.com/about-us)
4. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7001556)
5. [linkedin.com (Awardco)](https://www.linkedin.com/company/awardco)

## Other roles at Awardco

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