---
title: 'Client Value Partner - (Insurance / Service Industries) at Celonis'
canonical: 'https://feeny.ai/job/client-value-partner-insurance-service-industries-celonis-munich-703fvgqk7nkv'
type: 'job'
last_seen: '2026-11-09'
---

# Client Value Partner - (Insurance / Service Industries) at Celonis

- **Company:** Celonis
- **Location:** Munich, Germany
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-11-09
- **Apply:** https://job-boards.greenhouse.io/celonis/jobs/7775171003?gh_jid=7775171003

## Job description

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

## About the job

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Role: The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Insurance / Service Industries. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

What Celonis can offer you:

- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this [video](https://www.youtube.com/watch?v=YR5oRJGhJYg&list=PLuVor-ZUD4pnM6G33C5D0tjXUvlTPYBRe).

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ [Accessibility and Candidate Notices](https://www.celonis.com/careers/candidate-notices)

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our [Privacy Notice for the Application and Hiring Process](https://www.celonis.com/careers/privacy-notice/).

Use of Artificial Intelligence Tools

We rely on an artificial intelligence tool to match the information from your resume to the relevant Celonis job descriptions. This processing is limited to the information provided in your resume or in your candidate profile. The tool produces a match score per candidate for a role, suggests preliminary ranking, and provides recommendations.

The tool is only used for support in parts of the job application process, including to facilitate the identification of the relevant Celonis Jobs for candidates and recruiters. All final decisions are made by hiring managers and the Celonis talent acquisition team. Hiring managers and HR specialists use this tool responsibly, are aware of the risk of potential bias, and are equipped to mitigate it.

Please be aware of common job offer scams, impersonators and frauds. Learn more [here](https://www.celonis.com/careers/fraud-alert/).

## About Celonis

## Company Overview
- **One-liner**: Celonis provides a Process Intelligence Platform that uses data mining and AI to help organizations analyze, improve, and automate their business processes.
- **Entity Type**: Private (Series D Extension, Decacorn status achieved in 2021)
- **Headquarters**: Munich, Germany and New York, USA (dual HQ)
- **Founded**: 2011
- **Founders**: Alexander Rinke, Bastian Nominacher, Martin Klenk

## Core Business
- Primary industry/industries: Enterprise Software, Process Mining, Process Intelligence, AI
- Target customers: Large enterprises (B2B), across all industries including supply chain, finance, IT, and manufacturing
- Mission or purpose statement: "We make processes work for people, companies, and the planet." The company aims to help the world's businesses run more efficiently and sustainably.

## Products & Services
- **Celonis Process Intelligence Platform**: The core platform that mines data from enterprise systems (SAP, Oracle, Salesforce, etc.) to create a digital twin of business processes, identify inefficiencies, and recommend improvements.
- **Celonis Context Model (CCM)**: Launched in 2024, this is a new AI layer that combines end-to-end process data with business knowledge, providing operational context for enterprise AI agents and human decision-makers.
- **Process Mining**: The original technology that visualizes how processes actually run (vs. how they are designed), identifying bottlenecks and deviations.
- **Execution Management System (EMS)**: A suite of apps that help companies take action on process insights to improve performance in real-time.
- **AI-Powered Decision Intelligence**: Following the agreement to acquire Ikigai Labs, Celonis is integrating advanced AI for predictive and prescriptive process optimization.

## Market Standing
- **Valuation**: $13 billion (Series D extension, as of 2021)
- **Key Metric**: $6.5 billion in realized value for customers to date; over 5,000 enterprise deployments; 1,400+ companies use the platform
- **Notable Investors/Partners**: Accel, 83North, Durable Capital Partners, T. Rowe Price, Franklin Templeton Investments, Arena Holdings, QIA (Qatar Investment Authority)
- **Growth Signals**:
  - Over 3,000 employees globally (up significantly from earlier years)
  - 20+ offices worldwide including Munich, New York, Madrid, Bangalore
  - Named a Leader in the 2026 Gartner® Magic Quadrant™ for Process Intelligence Platforms
  - Won the German President's Award for innovation (first software company to do so)
  - Acquired Ikigai Labs (2024) to strengthen AI capabilities

## Competitive Advantages
- **Process Intelligence Graph**: A proprietary data model that provides a "common language" for processes across different enterprise systems, making it uniquely hard to replicate.
- **First-mover and category leader**: Celonis essentially created the Process Mining category and remains the dominant player, with the largest customer base and deepest integrations.
- **Massive data moat**: The more processes the platform analyzes, the better its AI models become, creating a powerful network effect.
- **Enterprise AI context**: The Celonis Context Model solves a key problem for enterprise AI—lack of operational context—making it a critical infrastructure layer for AI adoption in large companies.

## Strategic Focus
- **Enterprise AI industrialization**: Celonis is pivoting to become the operational backbone for enterprise AI, ensuring AI agents act on accurate, contextual process data.
- **Expanding the Context Model**: Making the CCM the standard layer for any AI deployment in large enterprises.
- **Acquisition integration**: Absorbing Ikigai Labs to bring advanced decision intelligence to the platform.
- **Global expansion**: Continued hiring and office growth in key markets (India, US, Europe).

## Why Work Here
- **Culture**: "Best Team Wins" is a core value. The company emphasizes collaboration, humility, curiosity, and a founder's mentality ("We Own It").
- **Impact**: Employees work on technology that directly reduces waste and carbon emissions for the world's largest companies, aligning with the value "Earth is Our Future."
- **Awards**: Named one of BuiltIn's Best Places to Work in the U.S. 2025; Madrid office named one of Spain's top 100 workplaces (2022-2024); Global Learning team won a Gold Strategy Award in 2024.
- **Global & flexible**: 20+ offices with a mix of remote and hybrid roles. Major hubs in Munich, New York, Madrid, and Bangalore.
- **Benefits**: Globally inclusive benefits packages covering physical, mental, and financial wellbeing. Annual "Impact Days" (50,000+ hours given back to communities).
- **Growth**: The company is in a high-growth phase (decacorn, expanding into AI), offering strong career development opportunities.

## Sources
1. [celonis.com](https://www.celonis.com/company/about-us)
2. [celonis.com](https://www.celonis.com/)
3. [careers.celonis.com](https://careers.celonis.com/)
4. [boards.greenhouse.io](https://boards.greenhouse.io/celonis)
5. [careers.celonis.com/join-us](https://careers.celonis.com/join-us/open-positions)

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