---
title: 'Clinic Manager at Neko Health'
canonical: 'https://feeny.ai/job/clinic-manager-neko-health-new-york-xqp2fepby0cw'
type: 'job'
last_seen: '2026-09-06'
---

# Clinic Manager at Neko Health

- **Company:** [Neko Health](https://feeny.ai/companies/neko-health)
- **Location:** New York, NY
- **Compensation:** $171k–$209k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/neko-health/34a10e1e-8cab-4820-952a-feda07c9f3ce/application

**Skills:** Clinical Leadership, Operational Management, HIPAA Compliance, OSHA Compliance, Data Analysis, Staffing Management, Inventory Management, Startup Healthcare Experience, Early-stage Healthcare Experience

> The Clinic Lead manages clinical teams, oversees clinic operations, and ensures high-quality member experiences in a fast-growing healthcare environment. This role involves leading physicians, driving operational efficiency, and maintaining compliance with healthcare regulations.

## Job description

## MISSION

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

## ROLE PURPOSE:

Running a Neko clinic takes someone who can lead a team, manage a complex operation, and own the member experience. The Clinic Manager is the senior on-site leader responsible for clinic performance day to day, while partnering closely with medical leadership on clinical quality and team effectiveness.

You are a trusted partner to physicians and clinical staff, and can work credibly with medical leadership on quality, team performance, and clinic operations. You're who Operators learn from. You're who leadership trusts to keep the clinic running well, day in and day out. When something's drifting, you see it before anyone else does — and you act on it.

This is a hands-on building role. As Neko scales in the US, the Clinic Manager will help establish and improve workflows, team routines, and operating standards that allow the clinic to run reliably as we grow.

WHAT YOU'LL DELIVER IN THE FIRST 6–12 MONTHS:

- Lead and develop the clinic team and partner with medical leadership on physician performance and development, through 1:1s, observations, performance reviews, and the kind of day-to-day feedback that actually shifts how people work.
- Lead clinical hiring in partnership with Talent Acquisition, and own onboarding so new team members reach strong performance quickly.
- Translate clinical and operational changes from leadership into how the clinic actually runs — workflows, protocols, day-to-day practice.
- Oversee the operational side of the clinic — inventory, facilities, hospitality, scheduling, training, and tech issues — and partner with the Lead Operator and Workforce Scheduler to keep staffing covered and clinic flow smooth, even on hard days.
- Track and act on clinic metrics — rebooking, CSAT, NPS, utilization, throughput — and partner with medical leadership to keep raising the quality of care across the clinic.
- Own incident reporting, risk management, and member-concern resolution in partnership with Customer Care, and keep the clinic compliant with HIPAA, OSHA, and internal SOPs.

## WHAT WE'RE HIRING FOR:

- Owns the Operation — Single-site operational ownership is the heart of this role. You own staffing, scheduling, inventory, facilities, performance, and budget accountability — a clinic has a lot moving at once and you keep it all flowing. You read the data, fix what's drifting, and don't let the same thing break twice. Your people get better because of how you lead them: Operators take on more because you've shown them they can, and you give honest feedback even when it's hard.
- Owns the Member Experience — You hold direct accountability for the member experience, the metrics behind it, and the culture that produces it. Every metric ladders up to one question: are members getting the experience they came for? You watch NPS, CSAT, and retention not as KPIs but as proxies for that — and when something falls short, you don't wait for someone else to flag it.
- Clinical Credibility — You can read a clinical situation, ask the right questions, and partner with physicians and medical leadership as a peer. Physicians respect you because you've earned it, not because of the title — you understand the clinical work, not just the operations around it.
- Builds Through Ambiguity — You've operated where the playbook wasn't written yet. You've built a team or process from scratch; you've made prioritization or resourcing decisions with incomplete data; and you've operated without established SOPs for a sustained period.

## MINIMUM REQUIREMENTS:

- 5+ years of clinic or practice management experience, including single-site operational ownership — staffing, scheduling, performance, and budget. Direct line-management of physicians or licensed clinicians is a plus
- Experience building, improving, or stabilizing operating systems during periods of change — e.g., building a team or process from scratch, making resourcing decisions with incomplete data, or operating without established SOPs, preferred.
- Active Basic Life Support (BLS) certification

## COMPENSATION & BENEFITS:

- Paid Time Off & Holidays
- Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement Plan
- Commuter Benefits
- Wellness Rewards Program
- Complimentary full Neko scan for you and eligible family members

## About Neko Health

## Company Overview
- **One-liner**: Neko Health is a healthcare technology company that has engineered a proprietary, data-driven preventive health scan to detect early signs of disease in otherwise healthy individuals.
- **Entity Type**: Private (Funding Stage: Series A)
- **Headquarters**: Stockholm, Sweden
- **Founded**: 2018
- **Founders**: Daniel Ek (Co-founder, also founder/CEO of Spotify) and Hjalmar Nilsonne (Co-founder)

## Core Business
- Primary industry/industries: Healthcare Technology, Preventive Medicine, Clinical Diagnostics
- Target customers: B2C – Health-conscious individuals; B2B Potential – Self-insured employers
- Mission or purpose statement: “To provide healthcare that’s proactive instead of reactive – so that people can live longer, healthier lives.”

## Products & Services
- **[The Neko Health Scan]**: A 60-minute, full-body health check that captures millions of data points across the skin, heart, blood, and circulation using four proprietary devices (Derma, Spectrum, Echo, and Neko Lens). Includes an unrushed consultation with a doctor where results are discussed immediately. The scan is priced at approximately 2750kr (~$260) in Sweden and is designed for asymptomatic, healthy individuals looking for prevention.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (as of mid-2026).
- **Key Metric**: Total Funding – **$325.1M** (one prior funding round).
- **Notable Investors/Partners**: Backed by “investors who have built and scaled some of the most ambitious technology companies of the last two decades” (individual names not publicly listed on career page). The company has strong ties to the tech and startup ecosystem.
- **Growth Signals**: Over 1,000 employees (more than half in clinical roles). Aggressive expansion with active clinic locations in London, Manchester, Birmingham, Stockholm, and plans for more. Job postings have increased +344.4% year-over-year (as of mid-2026), indicating rapid scaling.

## Competitive Advantages
- **Proprietary Hardware**: All four scanning devices are designed, engineered, and assembled in-house in Stockholm, creating a hard-to-replicate technological moat.
- **Integrated Clinical Model**: Unlike traditional clinics or digital health apps, Neko combines its proprietary hardware with on-site doctors, clinical researchers, and data science under one roof with a low patient volume per doctor ( ~9 members/day vs. 30+ in standard care). This enables a focus on prevention, not just treatment.
- **Data Moat**: The system captures millions of structured data points per scan, allowing for peer benchmarking and longitudinal tracking over years, creating a powerful, network-effect dataset for preventive health insights.
- **Leadership**: Co-founded by Daniel Ek (Spotify) and Hjalmar Nilsonne.

## Strategic Focus
- **Scaling the Scan Room**: Neko is actively testing a second-generation modular scan room platform designed to capture more signals and scale to new locations.
- **Global Expansion**: Opening new clinics across the UK and Europe, with a clear intent to make the service more accessible.
- **Clinical Research & Governance**: Continued focus on validating their devices with clinical studies and building a clinical leadership team (including ex-NHS and Amazon Health executives) to establish preventive care as a formal clinical discipline.

## Why Work Here
- **Mission-Driven**: The company was founded to solve the fundamental problem of late-stage diagnosis by focusing on prevention. The work is presented as having a direct, positive impact on human longevity.
- **Culture & Engineering**: The company actively showcases a deep engineering culture where “clinical insight can become a hardware iteration overnight.” Clinicians and engineers share the same floor, fostering rapid iteration and innovation.
- **Compensation & Benefits**: Salaries are benchmarked via market research. Benefits include comprehensive Medical, Dental, and Vision Insurance, 401K, Paid Time Off, Life Insurance, Disability Insurance, CME Days, and Commuter Benefits.
- **Work Model**: Roles are **on-site** at specific clinic locations. Training for medical roles is fully paid. The interview process is designed to give candidates a feel for the culture and mission.
- **Growth Trajectory**: With 80+ active job postings and triple-digit growth in hiring, the company is in a high-growth phase, offering significant career development opportunities.

## Sources
1. [nekohealth.com](https://www.nekohealth.com/en)
2. [nekohealth.com](https://www.nekohealth.com/us/en/about)
3. [linkedin.com](https://www.linkedin.com/company/nekohealth)
4. [nekohealthcareers.com](https://www.nekohealthcareers.com/)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/neko-health)

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