---
title: 'Clinical Applications Analyst at Imagen Technologies'
canonical: 'https://feeny.ai/job/clinical-applications-analyst-imagen-technologies-spokane-ef257rdd07qg'
type: 'job'
last_seen: '2026-09-09'
---

# Clinical Applications Analyst at Imagen Technologies

- **Company:** Imagen Technologies
- **Location:** Spokane, WA
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.gem.com/imagen-technologies/am9icG9zdDqbe-Eb6dIbUaHMq7e5kYy0

## Job description

## About Imagen

Imagen Technologies is building the AI-enabled teleradiology practice of the future. We operate the first vertically integrated medical practice and AI development platform focused on reducing diagnostic error and giving radiologists superpowers through industry-leading AI solutions developed in-house. With over $200 million in funding from investors such as Google Ventures and some of the largest clinical networks in the country, we are rapidly expanding this platform across the U.S.—from 22 states and 2.7 million patients in 2025 to more than 35 states and over 5 million patients annually by 2027. We are the fastest-growing teleradiology group in the U.S., and by the end of this year, we will have the fifth-largest practice in the country.

## About the Role

The Clinical Applications Analyst partners with Imagen’s clinical and operational teams to support radiologists nationwide by ensuring clinical applications and imaging systems are stable, well-configured, and optimized for efficient, high-quality patient care. This role is focused on PACS and clinical application support, workflow optimization, issue resolution, and ongoing system performance, requiring strong healthcare domain expertise, effective client-facing communication, and the ability to manage multiple priorities with a proactive, service-oriented mindset that recognizes the direct impact of technology on radiologist satisfaction, customer confidence, and patient outcomes.

## Responsibilities

- Lead and support the configuration, maintenance, and optimization of Imagen’s clinical applications and imaging systems to ensure reliable, efficient radiologist workflows
- Serve as a subject matter expert for PACS and clinical applications, supporting system setup, troubleshooting, upgrades, integrations, and workflow enhancements
- Partner with clinical, operational, and technical teams to identify and implement workflow improvements that enhance efficiency and reduce operational friction
- Troubleshoot complex clinical application and imaging workflow issues, driving issues through resolution in coordination with internal teams, vendors, and customers
- Proactively monitor application health, system stability, and workflow performance to maintain high system availability and minimize operational disruptions
- Support testing, validation, and implementation activities related to new workflows, upgrades, integrations, and customer deployments
- Train and support internal teams and end users on application functionality, workflow best practices, and support processes as needed
- Develop and maintain strong vendor relationships to stay informed on upgrades, enhancements, and opportunities for workflow optimization
- Provide day-to-day guidance and support to Level 1 support team members to ensure accurate, timely responses within defined SLAs
- Participate as a member of the Level 2 support team, including participation in the on-call rotation, to support critical clinical operations
- Flexibility to provide coverage outside of normal business hours as needed

## Qualifications / Requirements

- Bachelor’s degree or equivalent practical experience, with 4+ years supporting clinical or radiology systems in a production healthcare environment, consistently delivering high levels of customer and clinician satisfaction
- Deep understanding of DICOM and working knowledge of HL7 interfaces, including their impact on imaging workflows and downstream clinical systems
- Demonstrated end-to-end understanding of the full lifecycle of an imaging exam, including acquisition, routing, interpretation, reporting, communication, and archiving
- Proven expertise in radiology and teleradiology workflows, including the roles of radiologists, technologists, support teams, and referring providers
- Hands-on experience supporting, configuring, and optimizing one or more of the following clinical applications in a live environment: eRAD PACS, 3M M*Modal Fluency, Studycast, Volpara (or equivalent systems)
- Experience troubleshooting PACS, imaging workflow, and clinical application issues in complex healthcare environments
- Strong written, verbal, and presentation skills, with the ability to communicate effectively with radiologists, clinical staff, operational leaders, vendors, and technical teams
- Highly organized with the ability to manage multiple priorities, balance competing demands, and maintain strong attention to detail in a fast-paced operational environment
- Are either located in or willing to work PST hours

Imagen Technologies is a remote-first company and this job is conducted remotely.

Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base salary for the position is between $75,000 - $95,000, plus equity, and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Imagen Technologies maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen’s behalf is prohibited. Imagen reserves the right to test any applicant or employee for alcohol and/or drug use, subject to compliance with any applicable state and/or federal laws.

## About Imagen Technologies

## Company Overview
- **One-liner**: Imagen Technologies combines AI-powered diagnostic imaging interpretation with clinical expertise to deliver faster, more accurate, and accessible diagnostic care to healthcare organizations across the United States.
- **Entity Type**: Private (Series C; latest venture round in 2024)
- **Headquarters**: New York, New York, United States
- **Founded**: 2015
- **Founders**: Alex Dresner (Co-Founder & CEO) and Rob Lindsey, PhD (Co-Founder & Chief Artificial Intelligence Officer)

## Core Business
- Primary industry: Healthcare – diagnostic imaging and radiology services
- Target customers: B2B – healthcare organizations, hospitals, physician practices, and radiologists
- Mission: “Making high-quality healthcare accessible to everyone” and “eliminate errors in radiology and make the best diagnostic care available to everyone”

## Products & Services
- **[AI-Powered Diagnostic Imaging Platform]**: SaaS-based AI software that assists radiologists in interpreting medical images, with 100% AI-enabled quality tracking and a <1% addendum rate.
- **[Teleradiology Services]**: Remote interpretation of imaging studies (X-ray, CT, MRI, mammography, cardiac sonography) with a 17-minute average STAT turnaround time and >95% SLA adherence.
- **[Clinical Leadership & Operations]**: Full-service radiology practice management, including specialty programs (MSK, cardiology, etc.) and on-site or remote staffing.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding of $166.3M (across multiple rounds); annually interprets over 2 million studies across 200+ sites of care in 28 states
- **Notable Investors/Partners**: Casdin Capital (led Series C), American Health Network (part of Optum), and other institutional investors
- **Growth Signals**: 22.6% YoY headcount growth (128 employees), expansion to 28 states and 200+ sites, addition of six senior clinical and operational leaders in August 2026, and a $32M venture round in November 2024

## Competitive Advantages
- Proprietary AI that achieves industry-leading quality metrics (<1% addendum rate, 17-minute STAT turnaround)
- Fully integrated model combining AI software, radiology expertise, and operational infrastructure
- HITRUST certified for data security, a key differentiator in healthcare
- Strong clinical governance with a team of ~200 physicians and advanced practice providers

## Strategic Focus
- Continue national expansion (both geographic and into new specialty areas like cardiology and MSK)
- Scale the physician network and deepen partnerships with large healthcare organizations
- Invest in AI capabilities to maintain quality and efficiency as volume grows
- Strengthen leadership team to support the next phase of growth

## Why Work Here
- Hybrid workspace (flexible on-site & remote) based in New York City
- Culture described as interdisciplinary – clinicians, technologists, and industry professionals working together
- Benefits include company equity, employee stock purchase plan, generous parental leave, paid family medical leave, health/dental/vision insurance, 401(K), generous PTO, and paid holidays
- Employee rating: 3.6/5.0 (27 reviews); work-life balance rated 3.4, culture 3.2, compensation 3.6
- Active job postings in radiology, product management, engineering, and recruiting (15 open roles as of early 2026)
- Notable growth trajectory and mission-driven work in healthcare

## Sources
1. [linkedin.com](https://linkedin.com/company/imagen-technologies)
2. [imagen.ai](https://imagen.ai/about)
3. [builtin.com](https://builtin.com/company/imagen-technologies)
4. [jobs.gem.com](https://jobs.gem.com/imagen-technologies)
5. [imagen.ai](https://imagen.ai/careers/imagen)

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