--- title: 'Clinical Expert, Care Team Operations (NP) at Thesis' canonical: 'https://feeny.ai/job/clinical-expert-care-team-operations-np-thesis-remote-qpn6gzprxaks' type: 'job' last_seen: '2026-09-09' --- # Clinical Expert, Care Team Operations (NP) at Thesis - **Company:** Thesis - **Location:** Remote - **Work type:** remote - **Posted:** 2026-08-28 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/trovohealth/jobs/5409889008 ## Job description ## About Us Thesis is building the AI-powered care team platform for infinitely scalable clinical capacity. We radically increase access and improve quality of care by combining AI agents with clinical experts to take on high-impact clinical operations and care management activities for healthcare organizations. We’re based in NYC, are growing rapidly, and are backed by $60 million in funding from Oak HC/FT, CRV, Black Opal Ventures, and experienced C-level healthtech angel investors. ## About the role We are looking for a passionate and versatile nurse practitioner to join Thesis as a foundational member of our clinical operations team. This is a broad-scope “utility player” role for a clinician who is equally comfortable performing hands-on care management work, collaborating with product and engineering teams to refine automated technology workflows, and coaching staff on quality and clinical standards. You will work across Thesis’s full portfolio of care team agents, supporting everything from chronic condition management and care gap outreach to complex prior authorizations and clinical documentation improvement. In this role, you will serve as an expert-in-the-loop: the clinical voice that ensures we deliver safe, high-quality care at scale. Responsibilities: - Deliver high-impact clinical work: Perform care management outreach, chronic condition follow-ups, care gap closure, and other clinical activities powered by Thesis’s AI platform. - Support complex clinical operations workflows: Review prior authorizations, appeals, and other clinical-administrative tasks that require human clinical judgment. - Provide quality oversight: Conduct quality audits of clinical operations activities, identify trends in errors or gaps, and develop remediation plans. Maintain and evolve quality scorecards and clinical rubrics. - Develop clinical content and coach staff: Build the clinical protocols, scripts, and decision-support content that power Thesis AI agents, and onboard and train clinical team members on Thesis’s platform, workflows, and quality standards. - Partner with product and engineering: Serve as a clinical subject matter expert, participating in workflow design sessions, testing new agent capabilities, identifying edge cases, and providing feedback. We expect you to have: - Active clinical licensure: Current NP or equivalent clinical license in good standing. Multi-state or Compact licensure is a plus. - Strong clinical experience: 2-5 years spanning direct patient care and virtual or telephonic care delivery, with meaningful exposure to care management, utilization management, prior authorization, or population health workflows. - Healthtech experience: Prior experience in a healthtech company, venture-backed startup, health plan, or technology-enabled clinical services organization. - Quality mindset and entrepreneurial approach: You are detail-oriented, comfortable delivering constructive feedback, and energized by early-stage environments where you’re creating processes from the ground up. - Location: This is a remote role based in the continental US. Target compensation for this role is $100–$140k+, plus a generous benefits package. Compensation within this range will depend on experience, licensure level, and scope of responsibilities. Please note: This role is staffed through our employment partner. The third party company will be your employer of record (payroll, benefits, HR), while you'll work directly with the Thesis Care team on daily responsibilities. Thesis Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. ## About Thesis ## Company Overview - **One-liner**: Thesis combines AI agents with expert clinicians to automate clinical support tasks at scale, aiming to add clinical capacity for healthcare organizations. - **Entity Type**: Private (Series A, $60M total funding) - **Headquarters**: New York, New York, United States - **Founded**: 2024 - **Founders**: Niren Gandra, M.D. (CEO) and Aditya Pandyaram (CPO & Co-Founder) ## Core Business - Primary industry/industries: Healthcare AI, Clinical Operations, Care Management - Target customers: Physician groups, health systems, health plan care teams (B2B Enterprise) - Mission or purpose statement: “Add clinical capacity at scale” — using AI agents with expert clinicians to perform complex clinical work end-to-end. ## Products & Services - **Care Management Agents**: Identify and engage patients to close care gaps and improve quality measures. - **Clinical Operations Agents**: Reduce operational friction (e.g., prior authorizations) so clinical teams focus on care, not paperwork. - **Care Delivery Agents**: Extend frontline capacity with clinical support that complements existing teams. - **Platform**: One integration supports multiple agents; works with existing EHR and operational systems; provides full traceability and expert-in-the-loop oversight. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: $60M total funding — $15M Seed (April 2024) + $45M Series A (March 2026) - **Notable Investors/Partners**: Oak HC/FT (lead in both rounds), CRV, Black Opal Ventures; partner includes Unio Health Partners (California multi-specialty platform). - **Growth Signals**: 28 employees (+116.7% YoY), 5 active job postings, partnership with Unio Health Partners covering 500K+ patients across 52 locations, commercial traction noted by CEO. ## Competitive Advantages - **Expert-in-the-loop model**: Every AI agent is paired with a human clinician (nurse or care manager) who handles edge cases, escalations, and oversight — a moat that pure automation cannot replicate. - **Autopilot, not copilot**: Agents deliver completed outcomes end-to-end; staff don’t need to learn new tools. - **Enterprise-grade compliance**: HIPAA SOC 2 Type II, role-based access, full audit trail and traceability by design. - **Works with existing systems**: Integrates with current EHR and operational infrastructure without workflow disruption. ## Strategic Focus - **Commercial expansion**: Scaling across primary and specialty care providers nationwide. - **Technology platform enhancement**: Deepening AI capabilities and expanding the suite of care team agents. - **Headcount growth**: Especially engineering, product, and clinical operations roles to support customer demand. ## Why Work Here - **Culture**: Early-stage (Series A), mission-driven “clinical capacity” startup with a small, growing team (~28 people). High ownership and impact. - **Remote/hybrid/office**: Roles listed in New York, NY; likely hybrid or in-office near Madison Ave HQ. - **Notable perks/engineering culture**: “Level-up your career” messaging on careers page; opportunities to work on AI/ML and full-stack product engineering in a regulated healthcare environment with real clinical impact. Current open roles include Lead Security Engineer, Staff Software Engineer (AI Developer Experience), Data Engineer, Product Lead, and GM of Clinical Operations. ## Sources 1. [thesiscare.com](https://thesiscare.com/) 2. [LinkedIn – Thesis Care](https://www.linkedin.com/company/trovohealth) 3. [CBInsights – Thesis Care](https://www.cbinsights.com/company/trovo-health) 4. [MobiHealthNews – Series A announcement](https://www.mobihealthnews.com/news/trovo-health-rebrands-thesis-care-scores-45m-and-more-funding-news) 5. [Greenhouse – Jobs at Thesis](https://job-boards.greenhouse.io/trovohealth) ## Other roles at Thesis - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-thesis-new-york-dkwbp546vqaj) — New York, NY - [Product Manager](https://feeny.ai/job/product-manager-thesis-new-york-aa0a9c3aaywm) — New York, NY - [Clinical Expert, Care Team Operations (RN)](https://feeny.ai/job/clinical-expert-care-team-operations-rn-thesis-remote-zecv431bhe2j) - [Data Engineer, ETL](https://feeny.ai/job/data-engineer-etl-thesis-new-york-0z8h90z6cnwf) — New York, NY - [Product Engineer, Full-Stack](https://feeny.ai/job/product-engineer-full-stack-thesis-new-york-qd0afw464km4) — New York, NY