---
title: 'Clinical Operations Lead at Marble Health'
canonical: 'https://feeny.ai/job/clinical-operations-lead-marble-health-new-york-8dq2vxmxm6z0'
type: 'job'
last_seen: '2026-10-15'
---

# Clinical Operations Lead at Marble Health

- **Company:** Marble Health
- **Location:** New York, NY
- **Compensation:** $130k–$160k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-25
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/marblehealth/7bdd100b-d8fd-44ba-8414-1cc0b47625f2

## Job description

## About Marble

Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow. Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists. We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.

## The role

We work with a network of licensed clinicians across New York, New Jersey, and Arizona, and we're growing quickly. Our clinical program — the protocols our providers follow, the bar we hold them to, and the support we give them — is the thing that determines whether this works. We're hiring someone to own it. You'll also carry a small caseload on the platform. That's deliberate: it keeps your judgment current, gives you credibility with the network, and means you understand the provider experience firsthand. As the first clinical operations hire, you're the senior clinical voice inside Marble's operating team. You are the person our clinicians come to, and the person our operators go to when something clinical needs a judgment call. You will work closely with our co-founders, medical director, head of operations and the care quality product engineering team.

## What you'll own

Network quality and curation The clinicians on our platform are the product. You own that.

- Hold the quality bar as we scale, including the call on who joins the network and who doesn't stay in it
- Run a regular cadence with clinicians and supervisors — coaching, course correction, and the hard conversations when they're needed
- Review and act on clinical quality concerns and complaints
- Design the process for how concerns get raised, reviewed, and resolved in the first place

Safety, risk, and everyday clinical guidance You're the escalation point for the moments that matter most.

- Own crisis response and safety protocols: SI, higher level of care, mandated reporting, incident intake and investigation
- Handle escalations from supervisors and clinicians. When a question reveals there's no protocol, write one — and build the habit of doing that across the team

Clinical protocols and standards First pen on the clinical playbook.

- Own the protocols that govern day-to-day care: discharge and disengagement, documentation standards and chart audits, measurement-based care, treatment planning support for key conditions
- Bring working knowledge of HIPAA, FERPA, minor consent, and clinical documentation requirements to how we operate — including when a payer or auditor comes asking

## Who You Are

- Active, unrestricted independent clinical license in New York (LCSW, LMHC, LMFT, or equivalent). Licensure in New Jersey or Arizona, or willingness to obtain it, is a plus.
- 5+ years building and leading clinical operations or tech-enabled service delivery. This is not a purely clinical supervision role — we're looking for someone who has run something, not only supervised within something.
- Direct experience owning clinical quality management: managing teams, setting the standard, and installing the operating rhythms that hold it.
- Experience with a distributed clinician network spanning credential types and states.
- Willing to carry a small caseload on our platform. The strongest fits bring telehealth experience and an adolescent or school-based behavioral health background.
- Comfortable operating with incomplete information. There's no playbook here — you're writing it.

## Why Marble

- Direct impact on kids' mental health access — this work is meaningful
- Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
- Small, experienced team that moves fast and takes the work seriously
- Competitive compensation, benefits, and equity

## Compensation

Marble offers competitive compensation for a founding team member taking on a high-ownership, high-impact role. Compensation includes a base salary, meaningful equity, and full benefits.

## About Marble Health

## Company Overview
- **One-liner**: Marble Health is building the operating system for youth mental health, connecting schools, therapists, families, and health plans on a single platform to unlock fast, affordable access to care.
- **Entity Type**: Private (Series A – II; total raised $20.5M)
- **Headquarters**: New York, New York, USA
- **Founded**: 2024
- **Founders**: Co-founders who previously co-founded Headway (individual names not publicly disclosed)

## Core Business
- **Primary industries**: Youth mental health, healthcare technology, education support
- **Target customers**: B2B (school districts, health plans) and B2C (students aged 12–18 and their families), with a strong focus on serving Medicaid and commercially insured populations
- **Mission statement**: “Make it dramatically easier for young people to get the mental health care they need, and provide the products that make that care truly effective – ultimately enabling a happier and healthier generation of young people.” ([builtin.com](https://builtin.com/company/marble-health))

## Products & Services
- **Virtual Therapy Platform** (Service): Offers individual, group, and family therapy sessions via video with licensed therapists. Students can schedule an appointment within 4 days; no waitlists. Accepts most insurances, including Medicaid, making care affordable.
- **School Integration Suite** (SaaS / Platform): A tool for school counselors to refer students to care with just a few clicks, enabling seamless communication between therapists, school staff, and guardians. Designed to address issues like bullying, school avoidance, and performance anxiety.
- **AI‑Powered “Therapist Ironman Suite”** (AI Software, in development): A set of AI tools that assist clinicians with documentation, provide real‑time guidance during sessions, and serve as a therapy “copilot” for students between sessions. Aimed at raising care quality at scale.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric (Total Funding)**: $20.5M raised as of Series A – II (latest round $15.5M raised approximately 8 months prior to July 2026) ([cbinsights.com](https://www.cbinsights.com/company/marble-health))
- **Notable Investors/Partners**: Lead investors not identified in available sources
- **Growth Signals**:
  - Headcount: ~35 total employees, ~10 in Product & Tech roles ([builtin.com](https://builtin.com/company/marble-health))
  - Office policy: Hybrid (3 days in‑office: Monday, Tuesday, Thursday) – indicating deliberate in‑person collaboration while maintaining flexibility
  - Rapid funding progression from founding (2024) to Series A within the first year

## Competitive Advantages
- **Platform‑centric integration**: Uniquely connects the four siloed stakeholders (schools, therapists, families, health plans) that all share incentives to improve youth mental health but have historically lacked a unified operating system.
- **Insurance‑first approach**: Accepts a broad range of plans including Medicaid, removing the financial barrier that often prevents families from seeking care.
- **Speed to care**: Guarantees a first therapy appointment within 4 days, drastically reducing the typical wait time.
- **AI‑driven quality**: Investing early in AI tools to augment therapists (documentation, real‑time coaching, student copilot) – a potential moat in a competitive telehealth market.

## Strategic Focus
- **Scaling school partnerships**: Deepening relationships with K‑12 school districts to become the default referral pathway for student mental health.
- **Building the AI “Ironman Suite”**: Continuing to develop and roll out AI capabilities that improve clinician effectiveness and student engagement between sessions.
- **Expanding payer coverage**: Working with commercial insurers and Medicaid plans to broaden the network of covered families.

## Why Work Here
- **Mission‑driven culture**: The team is focused on solving an urgent public health crisis – 1 in 10 teens attempted suicide last year. Employees cite “tackling hard problems at high speed” as a defining trait. ([marblehealth.com/careers](https://marblehealth.com/careers))
- **Hybrid workspace**: 3 days in‑office (Monday, Tuesday, Thursday) at the New York City headquarters, with remote flexibility the rest of the week. Office is pet‑friendly and provides free snacks/drinks. ([builtin.com](https://builtin.com/company/marble-health))
- **Benefits & perks**:
  - Unlimited PTO and company‑wide vacation closures
  - Generous parental leave
  - Health, dental, and mental health benefits
  - Company equity for all employees
  - Paid holidays and company‑sponsored outings
- **Engineering culture**: Fast‑paced, product‑focused environment with early‑stage ownership opportunities. Open roles include Product Engineer, Product Lead (Patients), and AI‑adjacent positions.

## Sources
1. [marblehealth.com – Careers](https://marblehealth.com/careers)
2. [marblehealth.com – Main site](https://marblehealth.com/)
3. [marblehealth.com – About Us](https://marblehealth.com/about-us)
4. [builtin.com – Marble Health Profile](https://builtin.com/company/marble-health)
5. [cbinsights.com – Marble Health Overview](https://www.cbinsights.com/company/marble-health)

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