---
title: 'Clinical Operations Lead at ZorroRX'
canonical: 'https://feeny.ai/job/clinical-operations-lead-zorrorx-united-states-69nhcjas1j74'
type: 'job'
last_seen: '2026-09-13'
---

# Clinical Operations Lead at ZorroRX

- **Company:** ZorroRX
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.gem.com/zorrorx/am9icG9zdDq6Ra6nTUVL3qGXQU1K9vp6

## Job description

## About ZorroRX

ZorroRX is a pharmacy marketplace that negotiates discounts directly with non-profit hospitals, independent pharmacies, and pharmaceutical manufacturers, then passes the savings to self-insured employers, PBMs, and health plans.

## About the Role

You’ll bring sharp judgment and the ability to pick things up quickly to the fast paced, ever-changing environment of a startup to ensure that the clinical team is able to serve a diverse population of patients. This role is ideal for a person 0-4 years out of school who thrives in the chaos of medicine and can juggle multiple things at once.

Clinical training is welcome but not required. What matters more is that you are smart, meticulous, and genuinely drawn to clinical work, because we would rather teach someone hungry vs. hiring around a credential.

This Role comes with significant growth and leadership opportunity: High performers here will be on track to take over many aspects of the clinical operations function, including hiring and building out their own team, within 6 months.

## What You Will Actually Do

From triaging clinical urgency, to coordinating care across a chain, you will be the touch point for nearly every aspect of patient care. You must be comfortable digging into records, expanding your knowledge of pharmacology and disease states, and communicating via phone/fax/email with providers and pharmacies. You should be able to anticipate issues, and must value clear, close-looped communication. Your role will be part pharmacy technician, part clinical liaison, and part creative-thinker.

We’re growing very, very fast. You'll do work that matters on day one, because a patient getting their medication is not an abstraction. You'll see the whole board, not one corner of it; and you'll be trusted to fix real things, which is the fastest way to learn new skills.

## Who You Are

- A fast learner who absorbs unfamiliar material, technical and otherwise, and retains it
- Detail oriented and meticulous in all you do

## Nice to Have (Not Required)

- Current nurse, pharmacy technician, or pharmacy/medical/PA student with a strong clinical medicine background
- Comfortable documenting within an EHR and/or pharmacy management system
- Experience communicating within a care team
- Experience with medical liaison, insurance verification, and prior authorization systems

## Key Traits

- Detail-oriented
- Self-motivated
- Clear communicator
- Coachable and open to constructive criticism
- Creative, inventive, and able to anticipate issues
- MUST have a desire to continually learn and broaden your medical knowledge, not afraid to say “I am not sure, but let me look into that and get back to you”

## About ZorroRX

## Company Overview
- **One-liner**: ZorroRX is a transparent pharmacy cost containment solution that helps employers, health plans, and Medicare Advantage plans save significantly on specialty medications while making them accessible and affordable for members.
- **Entity Type**: Private (early-stage, no disclosed funding rounds)
- **Headquarters**: New York, New York, United States
- **Founded**: 2024
- **Founders**: Jacob Brody (Co-Founder, Executive Chairman & Chief Product Officer) and Oliver Oz (Co-Founder & Chief Strategy Officer)

## Core Business
- **Primary industry**: Healthcare cost containment / Pharmacy benefits / Health insurance technology
- **Target customers**: B2B – employers, health plans, value-based care providers, and benefits advisors; also serves Medicare Advantage plans and auto dealer plans.
- **Mission / Purpose**: To make specialty medications accessible, affordable, and transparent by partnering with pharmaceutical companies and lower-cost pharmacy sources, focusing on the 10–15% of members who drive the majority of healthcare spending.

## Products & Services
- **ZorroRX Program**: A transparent pharmacy cost containment solution. Key features include:
  - **$0 copays** for most employer-sponsored plan members (and greatly reduced co-pays for Medicare Advantage) on medications dispensed via ZorroRX’s mail-order pharmacy network.
  - **Upfront discounts** (savings are applied at the point of sale, not as year-end rebates).
  - **Flat per-member-per-month fee** for high-cost claimants using the program.
  - **At-cost pricing** – clients pay the acquisition price with no markup or kickbacks.
  - Works alongside existing PBMs (no PBM replacement required).
  - Dedicated concierge support and free telehealth visits with specialized pharmacists.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Total employees ~5 (as of 2025); headcount grew +25% year-over-year. Example savings cited: $1.7M per year on 660 covered lives (70 ZorroRX members).
- **Notable Investors / Partners**: Not publicly available (no funding announcements found)
- **Growth Signals**: Founded in 2024, actively hiring (Clinical Operations Lead role posted), small but growing team with leadership experienced in healthcare, insurance, fintech, and media.

## Competitive Advantages
- **Full transparency** – no hidden fees, no spread pricing, no rebate kickbacks.
- **Targets the highest-cost members** (10–15% of plan population) where the most savings are possible.
- **$0 copays** for members, improving adherence and satisfaction.
- **Works with any existing PBM**, reducing friction for clients.
- **Upfront savings** rather than delayed rebates, providing immediate cash flow benefit.

## Strategic Focus
- Scaling the client base among employers, health plans, and Medicare Advantage plans.
- Building the team (currently hiring a Clinical Operations Lead) to support member growth.
- Expanding partnerships with pharmaceutical sources and mail-order pharmacies to deepen discounts.
- Maintaining a lean, high-impact culture focused on transparency and patient outcomes.

## Why Work Here
- **Culture**: Mission-driven startup aiming to fix a broken system; team members bring firsthand frustration with healthcare complexity. Small, collaborative team (currently ~5 people).
- **Work Environment**: Hybrid workspace based in New York, NY (typical on-site time not specified). Remote flexibility is likely given the small team and the “Remote” listing for the Clinical Operations Lead role.
- **Notable Perks**: Opportunity to work directly with experienced founders and leaders in healthcare, insurance, and fintech. Chance to have outsized impact on a growing company.
- **Engineering / Operations Culture**: Technical team includes a Fractional CTO (David Doolin) and one other technical role. Emphasis on clinical operations and member support.

## Sources
1. [zorrorx.com](https://www.zorrorx.com/)
2. [zorrorx.com/about](https://www.zorrorx.com/about)
3. [builtin.com/company/zorrorx](https://builtin.com/company/zorrorx)
4. [builtin.com/company/zorrorx/jobs](https://builtin.com/company/zorrorx/jobs)
5. [linkedin.com/company/zorrorx1](https://linkedin.com/company/zorrorx1)

## Other roles at ZorroRX

- [Clinical Operations Lead](https://feeny.ai/job/clinical-operations-lead-convergent-research-san-francisco-hjm69j52dc61) — San Francisco, CA
- [Clinical Operations Lead](https://feeny.ai/job/clinical-operations-lead-lark-health-united-states-zzx2garjn93g) — United States
- [Clinical Operations Lead](https://feeny.ai/job/clinical-operations-lead-alimentiv-warsaw-hqhah93aa8bm) — Warsaw, Poland