---
title: 'Clinical Operations Lead at ZorroRX'
canonical: 'https://feeny.ai/job/clinical-operations-lead-zorrorx-united-states-ygtf3wdf4vjg'
type: 'job'
last_seen: '2026-11-08'
---

# Clinical Operations Lead at ZorroRX

- **Company:** ZorroRX
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.gem.com/zorrorx/am9icG9zdDp6vMZoTBq0f8bBuA6ktw1G

## Job description

## About ZorroRX

ZorroRX was founded by physicians and patients working together to lower specialty drug spend, helping patients and their employers afford the life-saving medications they need. Through our 48-state pharmacy marketplace, we deliver significant savings on the same brand-name medications the doctor ordered. We partner directly with non-profit hospitals to give our patients dedicated pharmacist support, while driving dollars back to support the nation’s safety net.

## About the Role

You’re the person whose notes other people photocopy. Your inbox is at zero, or you have a system for why it isn’t. You’ve rebuilt a messy spreadsheet just because it bothered you, and you can’t let a loose end stay loose.

We need that energy. Patients are counting on getting their medications, and there are a lot of moving pieces between a prescription and a delivered fill: prior authorizations, pharmacies, providers, insurance, timing. Most people find that chaos stressful. You find it satisfying to tame.

Clinical training is welcome but not required. We’d rather teach someone sharp, meticulous and genuinely driven to help people than hire around a credential.

## What You’ll Actually Do

You’ll own the patient journey from start to finish. You’ll triage what’s urgent, chase down records, call and fax and email providers and pharmacies, and make sure nothing falls through the cracks. When something is about to go wrong, you’ll see it first. When something does go wrong, you’ll fix it and then build the process so it doesn’t happen again.

Some days that means tracking down a missing fax at 4:55 PM. Other days it means redesigning how a whole workflow runs.

You’ll love this if you:

- Feel genuine satisfaction from a perfectly organized tracker or a closed-out to-do list
- Notice the typo, the wrong date, the missing signature, every time
- Can juggle fifteen open threads and know exactly where each one stands
- Close the loop, always, without being asked
- Would rather build a better system than work around a bad one

Where it goes We’re growing very fast, and this role grows with it. High performers will be on track to take over major parts of clinical operations within six months, including hiring and building their own team. You’ll see the whole board, not one corner of it, and you’ll be trusted to fix real things from day one. A patient getting their medication is never an abstraction here.

## Who You Are

- A fast learner who absorbs unfamiliar material, technical and otherwise, and retains it
- Detail oriented and meticulous in all you do
- Nice to Have (Not Required)
- Comfortable documenting within an EHR and/or pharmacy management system
- Experience communicating within a care team
- Experience with medical liaison, insurance verification, and prior authorization systems

## Key Traits

- Detail-oriented
- Self-motivated
- Clear communicator
- Coachable and open to constructive criticism
- Creative, inventive, and able to anticipate issues
- MUST have a desire to continually learn and broaden your medical knowledge, not afraid to say “I am not sure, but let me look into that and get back to you”

## What We Offer

- Competitive salary: Based on experience and location, with regular compensation reviews
- Equity: Stocks options so you share in the company’s long-term success
- Health coverage for you and your dependents
- Time off and flexibility: This is a fully remote position, with generous PTO

## About ZorroRX

## Company Overview
- **One-liner**: ZorroRX is a transparent pharmacy cost containment solution that helps employers, health plans, and Medicare Advantage plans save significantly on specialty medications while making them accessible and affordable for members.
- **Entity Type**: Private (early-stage, no disclosed funding rounds)
- **Headquarters**: New York, New York, United States
- **Founded**: 2024
- **Founders**: Jacob Brody (Co-Founder, Executive Chairman & Chief Product Officer) and Oliver Oz (Co-Founder & Chief Strategy Officer)

## Core Business
- **Primary industry**: Healthcare cost containment / Pharmacy benefits / Health insurance technology
- **Target customers**: B2B – employers, health plans, value-based care providers, and benefits advisors; also serves Medicare Advantage plans and auto dealer plans.
- **Mission / Purpose**: To make specialty medications accessible, affordable, and transparent by partnering with pharmaceutical companies and lower-cost pharmacy sources, focusing on the 10–15% of members who drive the majority of healthcare spending.

## Products & Services
- **ZorroRX Program**: A transparent pharmacy cost containment solution. Key features include:
  - **$0 copays** for most employer-sponsored plan members (and greatly reduced co-pays for Medicare Advantage) on medications dispensed via ZorroRX’s mail-order pharmacy network.
  - **Upfront discounts** (savings are applied at the point of sale, not as year-end rebates).
  - **Flat per-member-per-month fee** for high-cost claimants using the program.
  - **At-cost pricing** – clients pay the acquisition price with no markup or kickbacks.
  - Works alongside existing PBMs (no PBM replacement required).
  - Dedicated concierge support and free telehealth visits with specialized pharmacists.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Total employees ~5 (as of 2025); headcount grew +25% year-over-year. Example savings cited: $1.7M per year on 660 covered lives (70 ZorroRX members).
- **Notable Investors / Partners**: Not publicly available (no funding announcements found)
- **Growth Signals**: Founded in 2024, actively hiring (Clinical Operations Lead role posted), small but growing team with leadership experienced in healthcare, insurance, fintech, and media.

## Competitive Advantages
- **Full transparency** – no hidden fees, no spread pricing, no rebate kickbacks.
- **Targets the highest-cost members** (10–15% of plan population) where the most savings are possible.
- **$0 copays** for members, improving adherence and satisfaction.
- **Works with any existing PBM**, reducing friction for clients.
- **Upfront savings** rather than delayed rebates, providing immediate cash flow benefit.

## Strategic Focus
- Scaling the client base among employers, health plans, and Medicare Advantage plans.
- Building the team (currently hiring a Clinical Operations Lead) to support member growth.
- Expanding partnerships with pharmaceutical sources and mail-order pharmacies to deepen discounts.
- Maintaining a lean, high-impact culture focused on transparency and patient outcomes.

## Why Work Here
- **Culture**: Mission-driven startup aiming to fix a broken system; team members bring firsthand frustration with healthcare complexity. Small, collaborative team (currently ~5 people).
- **Work Environment**: Hybrid workspace based in New York, NY (typical on-site time not specified). Remote flexibility is likely given the small team and the “Remote” listing for the Clinical Operations Lead role.
- **Notable Perks**: Opportunity to work directly with experienced founders and leaders in healthcare, insurance, and fintech. Chance to have outsized impact on a growing company.
- **Engineering / Operations Culture**: Technical team includes a Fractional CTO (David Doolin) and one other technical role. Emphasis on clinical operations and member support.

## Sources
1. [zorrorx.com](https://www.zorrorx.com/)
2. [zorrorx.com/about](https://www.zorrorx.com/about)
3. [builtin.com/company/zorrorx](https://builtin.com/company/zorrorx)
4. [builtin.com/company/zorrorx/jobs](https://builtin.com/company/zorrorx/jobs)
5. [linkedin.com/company/zorrorx1](https://linkedin.com/company/zorrorx1)

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