---
title: 'Clinical Operations Manager at Brooklyn Health'
canonical: 'https://feeny.ai/job/clinical-operations-manager-brooklyn-health-hq-1fawcysbfhp8'
type: 'job'
last_seen: '2026-09-10'
---

# Clinical Operations Manager at Brooklyn Health

- **Company:** Brooklyn Health
- **Location:** HQ
- **Compensation:** $92k–$116k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/brooklyn-health/847e154c-d814-477f-8512-97e86daacb21

## Job description

## About Brooklyn Health

Brooklyn Health is solving the measurement problem in mental health through accurate, objective, and sensitive measurement of symptoms, enabling precision neuroscience in clinical research and patient care. The company’s Willis platform is modernizing the technology stack for CNS clinical trials, improving endpoint quality and reducing placebo response. Brooklyn Health is backed by leading healthcare and technology investors including HealthX Ventures, Metrodora Ventures, Story Ventures, RiverPark Ventures, Laconia Capital, Everywhere Ventures and others. For more information, visit [www.brooklyn.health](http://www.brooklyn.health).

## About the role

We’re hiring a Clinical Operations Manager to oversee eCOA deployments in CNS clinical trials. This position sits within the Operations team. It is an in-person role at our NoHo office.

## Responsibilities

- Oversee end-to-end management and delivery of eCOA and additional Brooklyn Health solutions, including rater certification, scale licensing, and data monitoring.
- Coordinate with customers on timelines, project specifications, testing, and go-live readiness.
- Perform clinical protocol review to ensure appropriate software and service delivery across solutions.
- Maintain tracking and reporting on project deliverables, manage issue resolution, and support ongoing project updates as needed.
- Collaborate with internal Science, Product, and Engineering teams to ensure successful project delivery.
- Drive process improvement and project management best practices.

## Requirements

- Critical thinking skills to navigate complex issues; experience with cross-functional work
- The ability to gain support from other teams and ensure alignment to business initiatives, processes, and issue resolution
- Project planning and budget management to effectively manage individual studies
- Proclivity for meticulous documentation and proficiency with project management tools like Asana
- A genuine interest in addressing the mental healthcare crisis in the United States
- Ability to be in-office full-time in New York City
- 2+ years project management experience in clinical research, eCOA/ePRO, clinical technologies, or CRO setting

Nice-to-haves

- Prior experience as a site study coordinator
- Strong understanding of clinical study lifecycle, data flow, and regulatory compliance requirements
- Excellent organizational, communication, and cross-functional coordination skills
- Ability to work independently and operate effectively in a fast-paced, remote environment

## About Brooklyn Health

## Company Overview
- **One-liner**: Brooklyn Health develops AI-powered digital health measurement tools and platforms to improve the accuracy and standardization of mental health assessments in clinical trials and beyond.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: Brooklyn, New York, United States
- **Founded**: 2023
- **Founders**: Anzar Abbas, Ph.D.

## Core Business
- **Primary industry**: Digital health / Neuroscience / Clinical trial technology (eCOA)
- **Target customers**: B2B – primarily pharmaceutical companies conducting CNS clinical trials; also academic research institutions and, in the future, behavioral health delivery organizations.
- **Mission or purpose**: “Solve the measurement problem in mental health” – modernizing how mental health outcomes are quantified to reduce placebo response and improve drug development success rates.

## Products & Services
- **[Willis (eCOA Platform)](https://brooklyn.health)**: An electronic clinical outcome assessment solution that automates clinical interview scoring and provides AI-powered real-time quality review. Includes transcription, scoring, data analytics, and secure cloud infrastructure for pharma sponsors and clinical sites.
- **[OpenWillis](https://brooklyn.health)**: An open-source Python library for digital phenotyping that enables researchers to quantify facial emotions, voice/speech characteristics, motor function, and other behavioral indicators. Serves as the foundation for Brooklyn’s commercial tools.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (seed stage, $6.5M raised)
- **Key Metric**: Total funding of $6.5M in one Seed round (May 27, 2025)
- **Notable Investors/Partners**:
  - Lead investor: HealthX Ventures
  - Other investors: Metrodora Ventures, Story Ventures, RiverPark Ventures, Laconia Capital, Everywhere Ventures, Hypothesis Studio, Blue Falcon Capital
  - Pharma partnerships: Bristol Myers Squibb, Boehringer Ingelheim
  - Research collaborations: Harvard University, Yale University, UCLA, Columbia University
- **Growth Signals**:
  - Employee count grew to 22 as of April 2026 (up from founding in 2023)
  - Demonstrated 34% improvement in drug/placebo separation effect size in a psychiatry study for a pharma customer
  - Expanding commercial deployments with pharmaceutical companies
  - Published open-source library (OpenWillis) to drive community adoption

## Competitive Advantages
- **Proprietary AI + open-source foundation**: Combines a freely available digital phenotyping toolkit (OpenWillis) with a commercial eCOA platform, creating a broad research base while monetizing through enterprise pharma contracts.
- **Clinical validation with top pharma**: Partnerships with Bristol Myers Squibb and Boehringer Ingelheim provide scientific credibility and real-world validation.
- **Directly addresses a multi-billion-dollar pain point**: CNS trial failure due to poor endpoint quality is a known industry problem – Brooklyn’s technology targets that exactly.
- **First-mover in AI-powered clinical interview quality assurance**: Moves subjective manual reviews to objective, scalable software.

## Strategic Focus
- **Short-term**: Expand Willis capabilities and accelerate commercial deployments with pharmaceutical companies for CNS clinical trials.
- **Long-term**: Extend digital phenotyping and outcome measurement into in-clinic psychiatric care and virtual mental health platforms, beyond drug development.

## Why Work Here
- **Culture**: The company name celebrates the “employees in the weeds” (Brooklyn Heights + homage to employees). Founder Anzar Abbas emphasizes a team-first, mission-driven environment.
- **Engineering & science focus**: Work involves cutting-edge AI, digital phenotyping, open-source software (Python), and cloud architecture – ideal for engineers, data scientists, and neuroscientists.
- **Impact**: Opportunity to directly improve mental health treatment by reducing trial failures and enabling more targeted therapies.
- **Remote/hybrid policy**: Not explicitly stated in available sources; likely flexible or Brooklyn-based given the HQ.
- **Notable perks**: Not detailed, but early-stage startup environment offers significant ownership and growth potential.

## Sources
1. [tracxn.com](https://tracxn.com/d/companies/brooklynhealth/__ls8qR_GzHBFPfPql5yeMq5Jk332tbyiCSe0oAHnpCHU) – Company profile, funding, employee count
2. [fiercehealthcare.com](https://www.fiercehealthcare.com/ai-and-machine-learning/how-brooklyn-health-aims-modernize-mental-health-assessment-clinical-trials) – Detailed article on technology, partnerships, and seed round
3. [brooklyn.health](https://www.brooklyn.health/) – Official website (product info, mission)
4. [jobs.ashbyhq.com/brooklyn-health](https://jobs.ashbyhq.com/brooklyn-health) – Careers page (team description)

## Other roles at Brooklyn Health

- [Product Manager](https://feeny.ai/job/product-manager-brooklyn-health-hq-br5rawnfsdhw) — HQ
- [Clinical Rater (Serbia)](https://feeny.ai/job/clinical-rater-serbia-brooklyn-health-serbia-pxcb7pnm51eh) — Serbia
- [Clinical Rater (Netherlands)](https://feeny.ai/job/clinical-rater-netherlands-brooklyn-health-netherlands-w7c23kn27e4y) — Netherlands
- [Clinical Rater (Sweden)](https://feeny.ai/job/clinical-rater-sweden-brooklyn-health-sweden-n56arw64yb5x) — Sweden
- [Clinical Rater (Germany)](https://feeny.ai/job/clinical-rater-germany-brooklyn-health-germany-esxmv903kxg2) — Germany
- [Clinical Rater (Spain)](https://feeny.ai/job/clinical-rater-spain-brooklyn-health-spain-hgpgkvngk4tg) — Spain
- [Clinical Rater (France)](https://feeny.ai/job/clinical-rater-france-brooklyn-health-france-fbfbrhgepdch) — France
- [Clinical Rater (Belgium)](https://feeny.ai/job/clinical-rater-belgium-brooklyn-health-belgium-47bdcys5am8s) — Belgium
- [Clinical Rater (Hungary)](https://feeny.ai/job/clinical-rater-hungary-brooklyn-health-hungary-97p96a110akt) — Hungary
- [Clinical Rater (Romania)](https://feeny.ai/job/clinical-rater-romania-brooklyn-health-romania-cr5vdhf5nsqy) — Romania