--- title: 'Clinical Quality Specialist at InterSystems' canonical: 'https://feeny.ai/job/clinical-quality-specialist-intersystems-sydney-mpfxesg5p1jm' type: 'job' last_seen: '2026-11-08' --- # Clinical Quality Specialist at InterSystems - **Company:** InterSystems - **Location:** Sydney, Australia - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-11-08 - **Apply:** https://job-boards.greenhouse.io/intersystems/jobs/8040667003 ## Job description Job Summary InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people. InterSystems employs clinicians and PAS staff as quality specialists to enhance the quality, safety and usability of innovative products that transform healthcare organisations. Apply your clinical and/or hospital knowledge with cutting-edge tools and technologies to improve patient outcomes. Work as a quality specialist embedded in a cross-functional agile development team focusing on product quality. Agile teams consist of developers and product specialists collectively responsible for all stages of product development from design to validation. ## Responsibilities The duties initially assigned include, but are not limited to: - Contribute as a subject matter expert in a cross-functional agile development team building and maintaining healthcare software. - Identify issues in application design or implemented functionality. - Design and execute detailed testing scenarios to validate application functionality and clinical safety. - Record test scenarios into automated regression scripts using InterSystems test automation toolkit. - Coordinate and plan regression script coverage for release validation. - Creation and maintenance of documentation relating to functional specifications, workflows, agile processes, and update reports. - Other duties may be directed by the company from time to time. ## Experience and Qualifications - Healthcare background and hospital experience is required. - Demonstrated domain expertise with clear understanding of healthcare and departmental interdependencies and workflows. - Tertiary education in either a medical domain, science or health informatics. - Experience working with healthcare applications as an end user or vendor is desirable. - Demonstrated interest in IT and the application of technology to add value and/or solve problems. - Demonstrated ability to leverage AI-enabled tools to improve productivity, documentation, analysis and implementation activities. - Strong computer skills and proficiency in either Microsoft or Mac Operating Systems. - Experience working with interdisciplinary teams. - A flexible and adaptable approach to learning new methodology, technologies and software products. - May be currently working in a hospital with a personal interest in taking an active role in how technology can improve patient outcomes. Education and Training Degree or qualifications in a medical domain, science or health informatics. ## About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit [InterSystems.com](https://cts.businesswire.com/ct/CT?id=smartlink&url=https://www.intersystems.com/&esheet=53379223&newsitemid=20230410005415&lan=en-US&anchor=InterSystems.com&index=4&md5=3edf749fa33f5a2ac0c355c410576e90). AI Disclaimer InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided by the [InterSystems Responsible AI Guidelines](https://www.intersystems.com/ai-use-guidelines/). AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees. Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments. Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process. ## About InterSystems ## Company Overview - **One-liner**: InterSystems provides high-performance data platforms and integration engines for mission-critical applications in healthcare, financial services, and logistics. - **Entity Type**: Private (bootstrapped; no external funding rounds disclosed) - **Headquarters**: Boston, Massachusetts, USA - **Founded**: 1978 (implied by “45 years” of operation as of 2023) - **Founders**: Not publicly available (CEO is Phillip “Terry” Ragon, but founder names are not listed on the company’s official pages) ## Core Business - **Primary industries**: Healthcare, financial services, supply chain & logistics, manufacturing - **Target customers**: B2B, large enterprises, government agencies, healthcare providers and payers - **Mission or purpose**: “Better data, better decisions, better outcomes” — enabling organizations to make data clean, accessible, and ready for action. ## Products & Services - **InterSystems IRIS**: A cloud-first data platform that combines operational, analytics, and machine learning capabilities into a single, scalable system. Designed for interoperability, reliability, intuitiveness, and scalability (the “IRIS” principle). - **HealthShare**: A health informatics platform that enables interoperability and data exchange across healthcare systems, electronic medical records (EMR), and population health management. - **TrakCare**: An acute care EMR system used by hospitals and health systems. - **InterSystems Integration Engine**: A rapid integration engine that connects disparate applications and data sources in real time. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Over 100,000 customers globally; software in use in more than 80 countries. - **Notable Investors/Partners**: No external investors (privately held). Partners include major healthcare and financial institutions. Recognized by Gartner Peer Insights as a “Customers’ Choice” for Operational Database Management Systems. - **Growth Signals**: 37 global office locations; continuous expansion into cloud and AI/ML capabilities; top rankings from KLAS for interoperability and EMR systems. ## Competitive Advantages - **Longevity & stability**: 45+ years of serving mission-critical industries without quarterly earnings pressure (privately held). - **Customer obsession**: Highest customer satisfaction ratings in operational database management (Gartner Peer Insights). - **Unified platform**: IRIS combines transactions, analytics, and AI in a single architecture, reducing complexity. - **Global support**: 24/7 Worldwide Response Center with support in over 80 countries. ## Strategic Focus - Accelerating cloud-first adoption of the IRIS platform. - Deepening AI/ML capabilities for real-time analytics and decision support. - Expanding healthcare interoperability (e.g., HealthShare) and acute care EMR (TrakCare) market share. - Strengthening presence in financial services and supply chain logistics. ## Why Work Here - **Culture**: Emphasis on quality, collaboration, and work-life balance. Open door policy, team-based strategic planning, and mentorship programs. - **Career development**: Structured Core Development Program (CDP) and Solutions Development Program (SDP) with accelerated onboarding, project rotations, and presentations to senior executives. - **Benefits**: Generous PTO (minimum 23 days/year), health/vision/dental insurance, mental health benefits, wellness programs (onsite gym), 401(k) with profit-sharing, tuition reimbursement, paid industry certifications, parental leave, adoption assistance, and flexible work schedules. - **Global reach**: Opportunities to work in 37 offices worldwide; diverse, inclusive environment (recognized as a Leader by Anita B’s 2023 Top Companies for Women Technologists). - **Impact**: Work on technology that directly affects healthcare outcomes, financial stability, and critical infrastructure. ## Sources 1. [intersystems.com/careers](https://www.intersystems.com/data-technology-company/careers/) 2. [intersystems.com/about-us](https://www.intersystems.com/about-us/) 3. [intersystems.com/](https://www.intersystems.com/) 4. [intersystems.com/data-technology-company](https://www.intersystems.com/data-technology-company/) ## Other roles at InterSystems - [Senior Technical Specialist](https://feeny.ai/job/senior-technical-specialist-intersystems-boston-1p3a7k2x4cye) — Boston, MA - [Summer Internship 2027](https://feeny.ai/job/summer-internship-2027-intersystems-boston-17jjkdj3mkbr) — Boston, MA - [Technical Specialist](https://feeny.ai/job/technical-specialist-intersystems-edinburgh-metb0p1kmwec) — Edinburgh, United Kingdom / Windsor, Canada - [Senior CX Specialist](https://feeny.ai/job/senior-cx-specialist-intersystems-boston-y7canva6zrf6) — Boston, MA - [Marketing Manager - ANZ](https://feeny.ai/job/marketing-manager-anz-intersystems-sydney-ff7nyy54cwb8) — Sydney, Australia - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-intersystems-boston-57c7dbt8ayqj) — Boston, MA - [Sales Manager](https://feeny.ai/job/sales-manager-intersystems-prague-7b2bkxvc6c7y) — Prague, Czech Republic - [Project Manager](https://feeny.ai/job/project-manager-intersystems-bangkok-f7zacgdxzm4b) — Bangkok, Thailand - [Sales Enablement Manager](https://feeny.ai/job/sales-enablement-manager-intersystems-boston-mrrw0rmw8a0z) — Boston, MA - [Business Development Manager](https://feeny.ai/job/business-development-manager-intersystems-santiago-qpmwtaz7qpnj) — Santiago, Chile