---
title: 'Clinical Quality Specialist at Talkspace Corporate'
canonical: 'https://feeny.ai/job/clinical-quality-specialist-talkspace-corporate-new-york-adw2mb9kex62'
type: 'job'
last_seen: '2026-10-18'
---

# Clinical Quality Specialist at Talkspace Corporate

- **Company:** Talkspace Corporate
- **Location:** New York, NY
- **Work type:** remote
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-18
- **Apply:** https://www.talkspace.com/careers/job?gh_jid=6219778004

## Job description

Our mission at Talkspace is to help people heal. To get there, we need exceptionally passionate, bright, and motivated people. Want to help over one million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Clinical Quality Specialist to join our Network and Clinical Quality team. As a Clinical Quality Specialist, you'll lead peer proficiency reviews, contribute to quality improvement initiatives, and provide essential clinical support for network providers. Your expertise will create a substantial impact in upholding the highest standards of care.

To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

*This is a remote position based on Eastern Time with a Monday - Friday daytime schedule.

## What You’ll Do

- Peer Proficiency Review
- Conduct room/documentation audits to investigate complaints and determine the validity of findings and evaluate improvement opportunities and risk
- Assist with Interrater Reliability initiative
- Develop and evolve criteria used to evaluate clinical quality
- Clinical Support
- Support providers in network with clinical issues and connect them with peer consultants as needed
- Coordinate with CMO, SVP, Network, Director of Clinical & Quality, and/or Manager of Quality to support execution of special clinical projects
- Assist with clinical risk management
- Provide clinical support cross-departmentally
- Quality Management
- Coordinate with Quality Management about room/documentation audits to guide practitioner action plans
- Assist with the development of clinical policy and procedures
- Assist with provider performance monitoring and remediation
- Engage in quality improvement initiatives as needed
- Performs other related duties as assigned

## About You

- Current license to practice independently without supervision (e.g. Professional Counselor, Licensed Mental Health Counselor, Social Worker, Marriage and Family Counselor, Psychologist) with diagnostic privileges
- 5+ years of clinical experience
- 2+ years experience in telehealth and QA
- Experience with high acuity clients preferred
- Demonstrated understanding of how AI is used in/impacts the clinical field preferred

## Benefits

- Comprehensive Medical, Dental and Vision plans coverage
- Pre-tax benefits: HSA/ FSA
- 401k Retirement Savings Program with matching
- Voluntary benefits
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO and Remote First Environment
- Regular team events, including Wellness Workshops and Team Building Events
- Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

## Compensation

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The base salary range for this role is between $75,000 and $80,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.

Why Talkspace?

Talkspace is the most comprehensive and convenient way to take care of your mental health and wellness, focused on providing quality mental health services on your own terms.

Our signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can connect their dedicated provider via live video, text, or phone.

Backed by over 10 years of industry-leading research and clinically proven results, our accessible care model continues to make huge strides in lowering the barriers to quality mental healthcare services nationwide. Talkspace is the top insurance-covered therapy service with over 112 million Americans covered and a leader within the Corporate Wellness Space, with more than 200 employer partnerships across several industries.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

## EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

## About Talkspace Corporate

## Company Overview
- **One-liner**: Talkspace is the leading provider of virtual mental health care, leveraging technology to facilitate human connection and growth through messaging therapy, live video sessions, psychiatry, and self-guided tools.
- **Entity Type**: Public (Ticker: TALK) – [investors.talkspace.com](https://investors.talkspace.com)
- **Headquarters**: New York City, New York, USA
- **Founded**: 2012
- **Founders**: Oren Frank, Roni Frank (co-founders; Oren Frank served as CEO until 2022)

## Core Business
- **Primary industry**: Telebehavioral health / digital mental health care
- **Target customers**: B2C (individuals, couples, teens) and B2B (employers, health plans, health systems); enterprise contracts with large payors and self-insured employers
- **Mission**: Making high‑quality mental health support available to all – “therapy for all” – [talkspace.com/careers](https://www.talkspace.com/careers)

## Products & Services
- **Messaging Therapy**: Unlimited text, audio, picture, and video messaging with a dedicated licensed therapist (asynchronous).
- **Live Video Sessions**: Scheduled live sessions for individuals, couples, and teens.
- **Psychiatry & Medication Management**: Psychiatric evaluations, medication prescribing, and ongoing management.
- **Self-Guided Tools & Resources**: Digital exercises, content, and tools for mental wellness.
- **Couples Counseling** and **Teen Therapy**: Specialized tracks for relationship and adolescent mental health.
- All services are delivered through a HIPAA‑compliant web and mobile platform.

## Market Standing
- **Valuation/Market Cap**: As of mid‑2025, market cap approximately $350–$400 million (fluctuates; check current data). Not publicly disclosed in provided sources.
- **Key Metric**: Reported 2024 annual revenue of ~$165 million (up ~20% YoY per recent earnings). For precise figures, see SEC filings.
- **Notable Investors/Partners**: Largest in‑network provider of virtual mental health therapy in the U.S. Partners include major health plans (e.g., Aetna, Cigna, Blue Cross Blue Shield, Optum, etc.). Prior investors include Revolution Growth, Norwest Venture Partners, and others.
- **Growth Signals**: 
  - Network of 6,000+ licensed clinicians
  - 1+ million members served
  - Expanded partnerships with payors and employers
  - Peer‑reviewed research validating clinical outcomes

## Competitive Advantages
- **Scale**: Largest in‑network virtual mental health provider in the U.S., giving broad access and reimbursement stability.
- **Integrated Care Model**: Combines therapy, psychiatry, and self‑help in one platform, enabling seamless transitions.
- **Clinical Quality Focus**: Robust provider hiring, continuous training, and a quality management team; evidence‑based care backed by published research.
- **Two‑Sided Platform**: Technology optimized for both providers and members, improving matching, speed‑to‑care, and engagement.
- **Strong Brand Recognition**: First‑mover in asynchronous messaging therapy, with high consumer awareness.

## Strategic Focus
- **Expanding Payor & Employer Channels**: Grow in‑network contracts with health plans and employers to drive utilization.
- **Enhancing Clinical Outcomes & Data**: Deepen investment in quality measures, AI‑driven matching, and analytics.
- **Product Innovation**: Improve user experience, add personalized self‑guided resources, and expand adolescent and couples offerings.
- **Population Health**: Move beyond episodic care to proactive mental health management for populations.

## Why Work Here
- **Remote‑First Culture**: Most corporate roles are fully remote across the U.S.; NYC office available for hybrid work (midtown Manhattan) – [talkspace.com/careers](https://www.talkspace.com/careers)
- **Comprehensive Benefits**: Medical/dental/vision from day one, 401k with 4% matching, flexible PTO, 11 paid holidays, parental leave, monthly $50 wellness stipend – [greenhouse.io](https://job-boards.greenhouse.io/talkspace)
- **Free Talkspace Subscription**: Employee and one household member get free access to all Talkspace and Lasting products.
- **DEIB Commitment**: Employee resource groups, Slack communities, cross‑functional DEIB policy with measurable goals – [talkspace.com/careers](https://www.talkspace.com/careers)
- **Values**: Innovation, Quality, Kindness – emphasis on moving with urgency, clinical excellence, and empathy.
- **Engineering Culture**: CTO Gil Margolin leads product/engineering; tech stack modern, agile development; two‑sided platform challenges.

## Sources
1. [talkspace.com/careers](https://www.talkspace.com/careers) – Company description, mission, values, benefits, DEIB, remote/hybrid policy
2. [job-boards.greenhouse.io/talkspace](https://job-boards.greenhouse.io/talkspace) – Job postings, benefits details, general application info
3. [investors.talkspace.com/governance/management](https://investors.talkspace.com/governance/management) – Leadership team (CEO Jon R. Cohen, CTO Gil Margolin, CFO Ian Harris, etc.)
4. [app.greenhouse.io/embed/job_app?token=4663393004](https://app.greenhouse.io/embed/job_app?token=4663393004) – Additional company description and perks
5. [investors.talkspace.com](https://investors.talkspace.com) – Public company page (ticker, SEC filings, investor info)

## Other roles at Talkspace Corporate

- [Clinical Risk Specialist](https://feeny.ai/job/clinical-risk-specialist-talkspace-corporate-new-york-qatz7zy5r3h4) — New York, NY
- [Billing and Claims Support Representative](https://feeny.ai/job/billing-and-claims-support-representative-talkspace-corporate-new-york-h5jyzxpsejr7) — New York, NY
- [Credentialing Associate](https://feeny.ai/job/credentialing-associate-talkspace-corporate-new-york-fbx3py5f8gh3) — New York, NY
- [Care Coordinator](https://feeny.ai/job/care-coordinator-talkspace-corporate-new-york-p6fzdbhsf4t4) — New York, NY
- [Credentialing Manager](https://feeny.ai/job/credentialing-manager-talkspace-corporate-new-york-v7wvm6y2x8sj) — New York, NY
- [Credentialing Specialist](https://feeny.ai/job/credentialing-specialist-talkspace-corporate-new-york-0b2r5xbntf6f) — New York, NY
- [Network Planning Analyst](https://feeny.ai/job/network-planning-analyst-talkspace-corporate-new-york-k03a04g8g1z9) — New York, NY
- [Data Analyst](https://feeny.ai/job/data-analyst-talkspace-corporate-new-york-2eyqbqbbw2s0) — New York, NY
- [Senior Software Engineer, Tech Lead](https://feeny.ai/job/senior-software-engineer-tech-lead-talkspace-corporate-new-york-z1kggy5wg382) — New York, NY
- [Business Development & Growth Associate, Pharma](https://feeny.ai/job/business-development-growth-associate-pharma-talkspace-corporate-new-york-vdxjsqn1873r) — New York, NY