---
title: 'Clinical Services Lead at Planned Parenthood Great Rivers'
canonical: 'https://feeny.ai/job/clinical-services-lead-planned-parenthood-great-rivers-st-louis-central-west-end-d0ccmg0eft46'
type: 'job'
last_seen: '2026-09-24'
---

# Clinical Services Lead at Planned Parenthood Great Rivers

- **Company:** Planned Parenthood Great Rivers
- **Location:** St Louis Central West End, MO
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-24
- **Apply:** https://jobs.lever.co/ppgr/401dbd6f-b27c-4b95-bbe6-3c7b5ec32dd3

## Job description

## PLANNED PARENTHOOD GREAT RIVERS

POSITION TITLE: Clinical Services Lead STATUS: Full Time, Non-Exempt REPORTS TO: VP of Clinical Transformation SALARY: $119,600-$142,400/YR

Must have or obtain the Flu, COVID Vaccines and Booster!

Planned Parenthood Great Rivers (PPGR) offers a robust benefits package. Employer Paid: Healthcare: Approximately $100 per pay period Life Insurance: Equal to one year’s salary up to $100,000 Paid Parental Leave: 8 weeks of full salary after the event (birth or adoption) Retirement plan with up to 6% contribution after 1 year of employment

Employee Paid/Voluntary Benefits Include: Vision: Approximately $4 per pay period Dental: Approximately $5 per pay period Mail in pharmacy benefits $200 well-being reward Aflac: Short-Term Disability, Accident Policy and Hospitalization Policy Life Insurance up to $100,000 Generous Paid Time Off: 6 Sick Days, 20 Vacation Days, 7 Care For You Days and 9 Holidays

## POSITION SUMMARY:

Provide clinical leadership to support the delivery of high quality, patient-centered care across PPGR health centers. This position is responsible for the leadership, training, mentoring, development, and scheduling of all Advanced Practice Clinicians (APCs) and serves as a primary clinical resource for APCs and CFU staff. The Clinical Services Lead works collaboratively with clinical and operational leadership to develop, implement, monitor, and maintain quality medical standards, clinical practices, policies, and systems supporting PPGR’s medical services, The position promotes consistency in clinical practice, supports staff competency and professional development, and helps ensure services are delivered in accordance with PPGR’s policies, established standards of care, and applicable regulatory and professional requirements. This role provides clinical guidance and problem-solving support to staff, identifies opportunities for quality and process improvement, and assists with the implementation of clinical initiatives across the organization. The Clinical Services Lead is expected to maintain a strong working knowledge of PPGR’s clinical services and provide leadership that supports safe, efficient, compassionate, and high-quality patient care. The position requires regular travel to all PPGR health centers and provide on-site clinical support, leadership, training, and mentoring.

## PRIMARY RESPONSIBILITIES

All duties described in APC job description. Proficient in all service lines within APC scope of practice. Assist in interviewing new clinicians. Clinical onboarding of all new APCs. Training and mentoring APCs in all PPGR health centers. Clinical lead for APC and CFU staff clinical questions. Provide direct patient care as assigned, approximately 70% clinical time.  Evenings and weekends as needed. Manage annual performance appraisals and clinical evaluations of APCs. Coordinate feedback from HCM, HCAs and supervising MDs.   Assist in plans for performance improvement as needed. Manage APC schedules/time off and work with Director of Health Care operations to overse health center staff schedules. Work with Director of Health Care Operations to monitor patient schedules to ensure productivity and access for patients. Assist with Patient Services Orientation and ongoing clinical training of health center assistants as needed. Coordinate and facilitate clinical portion of Patient Services meetings. Assist with clinical chart audits as needed. Assist with updating affiliate Clinical Medical Standards & Guidelines and reviewing with staff. Attend regular meetings with Patient Services leadership. Other duties as assigned

## QUALIFICATIONS

Licensed to practice as an Advanced Practice Clinician in Missouri and Illinois. Must ensure that all licensure and certification are up to date and copies. This is a condition of employment. Minimum 5 years relevant clinical experience required. Experience training/supervising/evaluating clinical staff preferred. Commitment to PP goals and mission. Leadership/Management Skills-Able to coach, mentor and develop clinical staff in the achievement of affiliate goals and build effective work teams. Organizational Ability –Able to prioritize, focus and meet timelines. Communication Skills – Excellent interpersonal skills, able to work positively with administrative, clinical and non-clinical staff. Ability to communicate effectively both verbally and in writing. Judgment & Decision Making – Able to exercise initiative, sound judgment and problem-solving techniques in the decision-making process.

## RISK MANAGEMENT AND QUALITY ASSURANCE

Establishes and complies with Planned Parenthood Great Rivers organizational policies that: Ensure the provision of the highest quality and most professional service delivery to all Planned Parenthood clients. Protect Planned Parenthood assets from liability. Ensure the physical safety of Planned Parenthood clients, staff and volunteers. Protects confidentiality of all Planned Parenthood clients, donors, Board and all areas of operation. Follow HIPAA privacy and security guidelines.

PPGR maintains a strict policy prohibiting discrimination on the basis of race, color, religion, sex, pregnancy or pregnancy-related conditions, age, sexual orientation, gender identity or gender expression, economic background, national origin, citizenship, disability, marital or relationship status, military service or veteran status, or any other characteristic protected under applicable federal, state or local law.

## About Planned Parenthood Great Rivers

## Company Overview
- **One-liner**: Planned Parenthood Great Rivers is a nonprofit affiliate of the national Planned Parenthood federation, providing sexual and reproductive health care, education, and advocacy across Missouri and Illinois.
- **Entity Type**: Non-profit (Private)
- **Headquarters**: St. Louis, Missouri, United States
- **Founded**: 1932
- **Founders**: Not publicly available for this affiliate (the national Planned Parenthood Federation was founded by Margaret Sanger)

## Core Business
- **Primary industry/industries**: Healthcare (sexual and reproductive health), Nonprofit Healthcare Services, Advocacy
- **Target customers**: B2C – all genders, with or without insurance; patients seeking reproductive health services, STI testing, cancer screenings, contraception, abortion care, gender-affirming care, and education programs
- **Mission or purpose statement**: To provide, protect, and support sexual and reproductive health services, access, and rights [plannedparenthood.org](https://www.plannedparenthood.org/planned-parenthood-great-rivers)

## Products & Services
- **Health Center Services**: In-person care at six health centers in Missouri and Illinois, offering STI screening, cancer screenings, wellness exams, contraception, vasectomies, medication and procedural abortion, and gender-affirming care.
- **Telehealth**: Virtual care for medication abortion (up to 12 weeks in Illinois), STI consultations, and follow-up visits, providing greater flexibility and privacy.
- **Regional Logistics Center (RLC)**: A centralized patient navigation center that arranges transportation, lodging, and financial assistance for abortion patients, easing logistical barriers.
- **Education Programs**: Comprehensive, age-appropriate sex education for youth and adults, including the INCLUED program for LGBTQ+ young people (ages 14–24), and anti-oppression training.
- **Advocacy (Planned Parenthood Great Rivers Action)**: The policy and advocacy arm that fights to protect and expand access to birth control, abortion, sex education, gender-affirming care, and more.

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit)
- **Key Metric**: FY2025 total revenue of $26,056,405, with $9,998,200 from patient services and program fees, and $5,946,331 from public support (philanthropy). Total expenses: $21,886,388 [ppgr.org impact report](https://www.plannedparenthood.org/uploads/filer_public/92/6c/926c59a8-fff1-46b9-8a77-03dd0cef2ce6/ppgr_2025_impact_report-digital_full.pdf)
- **Notable Investors/Partners**: 19 different funding sources including private foundations, government grants (e.g., Title X), and individual donors. Not a venture-backed entity.
- **Growth Signals**: 
  - Resumed procedural abortion in Missouri in March 2025 after a court victory, and expanded medication abortion access in Illinois to 12 weeks.
  - Increased appointment availability at St. Peters health center (now open 5 days/week plus one Saturday/month).
  - Fully launched Epic electronic health record system to improve patient experience.
  - Provided free vasectomies for the fourth consecutive year (72 procedures in FY2025).
  - Served 24,953 patients across 37,358 visits in FY2025, with 46% of visits from first-time patients.

## Competitive Advantages
- **Trusted legacy**: Over 90 years as the leading reproductive health provider in the St. Louis region and Missouri Ozarks.
- **Legal and advocacy expertise**: Successfully challenged Missouri TRAP laws, enabling in-clinic procedural abortion to resume in St. Louis.
- **Integrated patient support**: The Regional Logistics Center provides financial, transportation, and lodging assistance – a unique model that removes barriers to care.
- **Telehealth expansion**: Offers medication abortion via telehealth in Illinois, reaching patients who cannot easily travel.
- **Diverse funding base**: Mix of patient fees, philanthropy, and government grants provides financial resilience.

## Strategic Focus
- **Expanding access**: Increasing appointment availability, opening new health center hours, and scaling telehealth services.
- **Defending reproductive rights**: Continuing litigation and advocacy to protect abortion access in Missouri and Illinois.
- **Improving patient experience**: Leveraging the Epic EHR system for greater efficiency and convenience.
- **Serving underserved populations**: Offering free vasectomies, Title X family planning services, and LGBTQ+-specific education programs.

## Why Work Here
- **Mission-driven culture**: Employees directly contribute to protecting and expanding reproductive health access in a politically charged environment.
- **Benefits** (from careers page):
  - Health insurance starts on the first of the month after 30 days; three plan options ($2,500, $3,000, or $5,000 deductible).
  - FSA medical and dependent care accounts.
  - Up to $200/year in well-being rewards.
  - 10 days of paid time off per year (available after 3 months).
  - Paid parental leave: up to 8 weeks after one year of employment.
  - 403(b) retirement plan with up to 6% employer contribution after the first year.
  - Sign-on bonus for clinicians.
- **Work environment**: Hybrid work options available depending on role; on-site roles at health centers in St. Louis, St. Peters, Manchester, Rolla, Fairview Heights, and Springfield.
- **Engineering/culture**: Not a tech company, but the recent Epic EHR rollout indicates a focus on modernizing operations. The organization values innovation in patient care and advocacy.

## Sources
1. [Planned Parenthood Great Rivers Careers](https://www.plannedparenthood.org/planned-parenthood-great-rivers/get-involved/careers)
2. [Planned Parenthood Great Rivers Main Site](https://www.plannedparenthood.org/planned-parenthood-great-rivers)
3. [PPGR Job Listings (Lever)](https://jobs.lever.co/ppgr)
4. [PPGR FY2025 Impact Report (PDF)](https://www.plannedparenthood.org/uploads/filer_public/92/6c/926c59a8-fff1-46b9-8a77-03dd0cef2ce6/ppgr_2025_impact_report-digital_full.pdf)
5. [PPGR LinkedIn Profile](https://linkedin.com/company/ppgreatrivers)

## Other roles at Planned Parenthood Great Rivers

- [Chief of Strategy](https://feeny.ai/job/chief-of-strategy-planned-parenthood-great-rivers-st-louis-w6cz0t1cn7rb) — St. Louis, MO
- [Health Center Assistant - Central West End](https://feeny.ai/job/health-center-assistant-central-west-end-planned-parenthood-great-rivers-st-hq8c0ntmzdsh) — St Louis Central West End, MO
- [Health Center Assistant - St Peter's, MO](https://feeny.ai/job/health-center-assistant-st-peter-s-mo-planned-parenthood-great-rivers-st-peters-dsnp1j3rrjzd) — St Peters, MO
- [Health Center Assistant - Springfield, MO](https://feeny.ai/job/health-center-assistant-springfield-mo-planned-parenthood-great-rivers-sk78jtqh60m9) — Springfield, MO
- [Staff Physician](https://feeny.ai/job/staff-physician-planned-parenthood-great-rivers-fairview-heights-t30z3snx4sxa) — Fairview Heights, IL
- [Advanced Practice Clinician - St Peter's - $15,000 Sign-on Bonus Available](https://feeny.ai/job/advanced-practice-clinician-st-peter-s-15-000-sign-on-bonus-available-planned-30g5269t0a7t) — St Peters, MO