---
title: 'Clinical Specialist (Region: Eastern PA/NJ/NY) at TurnCare™'
canonical: 'https://feeny.ai/job/clinical-specialist-region-eastern-pa-nj-ny-turncare-united-states-hrq4nhrq7mqx'
type: 'job'
last_seen: '2026-09-05'
---

# Clinical Specialist (Region: Eastern PA/NJ/NY) at TurnCare™

- **Company:** TurnCare™
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-08-04
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.greenhouse.io/turncare/jobs/4355101009

## Job description

Company Description

TurnCare™ is revolutionizing patient care by leveraging advanced, data-driven technology to promote enhanced mobility, improved perfusion, and better healthcare outcomes. Our innovative Guardian System provides continuous patient mobility monitoring and real-time insights, empowering clinicians to ensure early and sustained mobility. Partnering with healthcare providers, TurnCare™ is dedicated to enhancing quality, efficiency, and transparency in patient care. Through our commitment to cutting-edge solutions, we are shaping a future of smarter and safer healthcare practices.

## Role Description

Location: US - Northeast (NJ, NY, EASTERN PA)

The Clinical Specialist (CS) is a highly driven clinical sales professional responsible for supporting territory growth, customer adoption, and long-term account success across assigned healthcare organizations. This role combines clinical expertise, consultative selling, customer relationship management, and operational strategy to drive measurable customer outcomes and business growth.

The Clinical Specialist serves as a trusted clinical partner across all levels of the healthcare organization, building relationships from bedside clinicians and ancillary teams to clinical leadership, executive stakeholders, and key decision-makers. This individual will work closely with frontline caregivers, nursing teams, therapy departments, physicians, and interdisciplinary partners to support clinical adoption, workflow integration, and customer success, while also partnering with Directors, Managers, Clinical Educators, Quality leaders, and executive stakeholders to drive alignment, operational efficiency, and expansion opportunities.

This role partners closely with Sales leadership and cross-functional teams to support product evaluations, clinical implementations, customer growth opportunities, and stakeholder engagement. The ideal candidate is adaptable, entrepreneurial, clinically credible, and highly effective at navigating complex healthcare environments while building trust, influencing stakeholders, and maintaining ownership of key customer relationships throughout the customer lifecycle.

The ideal candidate thrives in fast-paced startup environments where flexibility, accountability, and initiative are critical to success. This role requires extensive travel, schedule flexibility, and the ability to work independently while managing multiple customer relationships and priorities.

Duties & Responsibilities

Clinical Sales & Customer Success Leadership

- Serve as the primary clinical and strategic partner across assigned accounts, driving customer engagement, adoption, retention, and expansion opportunities.
- Partner closely with Sales leadership to support territory growth initiatives, executive presentations, contract renewals, and expansion strategies.
- Demonstrate strong clinical sales acumen by identifying customer needs, communicating value propositions, and aligning solutions with operational and financial goals.
- Build trusted relationships with clinical leaders, executive stakeholders, and operational teams to support long-term partnership success.
- Support pre-sale and post-sale customer engagement activities including clinical evaluations, product demonstrations, implementation support, and business reviews.
- Lead hospitals from pilots through full commercialization while driving measurable utilization and clinical outcomes.

Clinical & Operational Excellence

- Serve as the clinical subject matter expert across assigned accounts, providing education, coaching, workflow optimization, and best-practice guidance to drive clinical adoption, utilization, and customer success.
- Drive strong clinical and operational outcomes by supporting effective product utilization, identifying gaps in adoption, and partnering with customer teams to improve consistency, compliance, and overall performance.
- Observe, assess, and refine clinical workflows to improve efficiency, patient care outcomes, staff engagement, and operational effectiveness across the customer environment.
- Lead and support change management initiatives by influencing frontline teams, clinical leadership, and stakeholders to drive sustainable adoption and long-term account growth.
- Translate clinical outcomes, utilization trends, and operational insights into value discussions, strategic recommendations, and actionable account plans.
- Partner with customer stakeholders to establish goals, monitor progress, and maintain accountability for adoption, utilization, and program success metrics.
- Act as the escalation point for customer concerns, adoption barriers, and operational challenges while providing proactive, solution-oriented guidance and follow-through.
- Maintain strong ownership of account performance by proactively identifying opportunities for optimization, expansion, customer retention, and overall account health
- Champion change management initiatives and support customer adoption in complex healthcare environments.

Strategic Partnership & Growth

- Collaborate cross-functionally with Sales, Enablement, Customer Solutions, Marketing, and Leadership teams to drive customer success and business growth.
- Identify expansion opportunities within existing accounts and support territory sales initiatives.
- Deliver high-impact clinical presentations, executive business reviews, and customer training programs.
- Maintain a strong understanding of industry trends, competitive landscape, and healthcare market dynamics.
- Contribute to continuous improvement initiatives within a rapidly evolving startup environment.

Data-Driven Impact

- Utilize dashboards, analytics, and outcome reports to monitor account performance, customer health, and growth opportunities.
- Interpret clinical and business performance data to support strategic customer conversations and ROI discussions.
- Partner with internal teams to refine success metrics, implementation strategies, and customer engagement models.

## Qualifications

- Bachelor’s degree in nursing, Allied Health, or related clinical field required
- Critical care experience required
- Strongly preferred: experience in healthcare technology, medical device, clinical sales, customer success, or healthcare SaaS environments
- Required Industry experience 3+ years
- Startup experience strongly preferred
- Experience supporting healthcare sales cycles, product evaluations, or clinical conversion initiatives preferred
- Experience working with physicians, nursing leadership, value analysis committees, and executive stakeholders preferred
- Proven ability to build relationships and influence decision-making within hospital systems
- Strong organizational and territory management skills
- Comfortable working in highly autonomous and evolving environments
- Ability to manage competing priorities while traveling extensively
- Demonstrated ability to influence executive stakeholders and support sales growth initiatives
- Excellent presentation, communication, and relationship-building skills
- Strong analytical and problem-solving capabilities
- Highly organized, self-motivated, and adaptable in dynamic environments
- Ability to work independently while managing multiple priorities and customer relationships
- Must be flexible and willing to travel extensively based on business and customer needs
- Willingness to travel approximately 50–80%, including overnight travel and weekend coverage as needed for customer support, implementations, conferences, or business initiatives

## Skills & Competencies

- Clinical Expertise - Strong clinical foundation with the ability to influence healthcare professionals and executive leaders
- Clinical Sales Acumen - Ability to drive customer engagement, communicate value, and support business growth initiatives
- Executive Presence - Communicates with confidence, professionalism, and credibility across all stakeholder levels
- Business Acumen - Understands how to drive clinical value to support the Quad Aim of healthcare decision making - Clinical, Operational, Financial and Experience
- Adaptability - Thrives in fast-paced, evolving startup environments with shifting priorities
- Relationship Building - Establishes trust quickly across clinical, operational, and executive stakeholders
- Resilience - Maintains professionalism and persistence in challenging or evolving customer environments
- Technical Aptitude - Learns and communicates healthcare technology solutions effectively
- Competitive Drive - Motivated by driving growth, clinical adoption, utilization, and customer success metrics and outcomes across an assigned portfolio of healthcare accounts.
- Change Management - Supports hospitals through workflow changes, adoption barriers, and implementation challenges
- Territory Ownership - Takes accountability for territory success, customer relationships, and growth opportunities
- Flexibility - Demonstrates willingness to travel extensively and support customer needs as business demands evolve

Work Environment

- Willingness to travel approximately 50–80%, including overnight travel and weekend coverage as needed for customer support, implementations, conferences, or business initiatives

Salary Range

- $115,000 - $120,000 annually

TurnCare, Inc. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law.

## About TurnCare™

## Company Overview
- **One-liner**: TurnCare develops a data-driven, therapeutic mattress system (Guardian) that continuously monitors patient mobility and perfusion to prevent hospital-acquired pressure injuries and improve patient outcomes.
- **Entity Type**: Private (Venture-backed)
- **Headquarters**: Palo Alto, California, United States
- **Founded**: 2011
- **Founders**: Dr. Rafael Squitieri (Chief of Cardiothoracic Surgery) and Kim Orumchian

## Core Business
- Primary industry: Medical Equipment Manufacturing / Healthcare Technology
- Target customers: Hospitals, health systems, and critical care units (B2B within healthcare)
- Mission or purpose statement: "To elevate the standard of care and optimize patient outcomes through innovative, patient-first solutions. We empower caregivers and clinicians with technology that enhances safety, mobility, and recovery - so every patient receives the attention and dignity they deserve." [turncare.com](https://www.turncare.com/about-turncare/)

## Products & Services
- **[Guardian System]**: A medical device (therapeutic mattress) that delivers real-time, adaptive therapy to promote early patient mobility, preserve tissue perfusion, and reduce adverse events like pressure injuries, ventilator days, and delirium. The system provides clinicians with continuous mobility and perfusion data. [turncare.com](https://www.turncare.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Total Funding**: ~$10.3M (as of 2019, with a Series A of $3.4M in 2017 led by White Owl Capital Partners and a subsequent $6.9M venture round) [linkedin.com](https://www.linkedin.com/company/turncare)
- **Notable Investors/Partners**: White Owl Capital Partners; Board includes John F. Milligan, PhD (former CEO of Gilead Sciences), David Mars (Chairman), Joe Lash, JoLynn Short, and Dr. Rafael Squitieri. [turncare.com](https://www.turncare.com/about-turncare/)
- **Growth Signals**: 58.6% year-over-year headcount growth (31 employees as of mid-2025); recent patent filings (5+ patents in 2024 alone); partnership with Monetize360 to scale its patient management solution; addition of John F. Milligan to the Board in January 2024. [linkedin.com](https://www.linkedin.com/company/turncare)

## Competitive Advantages
- **Clinical Validation**: The Guardian System is backed by a randomized multicenter clinical trial demonstrating significant reductions in hospital-acquired pressure injuries, ventilator days, and delirium.
- **Real-Time Adaptive Technology**: Unlike static mattresses or periodic repositioning, Guardian continuously adapts therapy in real time based on patient movement and perfusion data.
- **Data-Driven Platform**: Provides objective mobility data to clinicians, enabling proactive rather than reactive care.
- **Strong IP Portfolio**: Multiple recent patents covering non-invasive pressure mitigation, perfusion enhancement, and patient monitoring.

## Strategic Focus
- Scaling commercial revenue through partnerships (e.g., Monetize360) and expanding into new health systems.
- Continuing R&D and patenting to strengthen the technology moat around its adaptive pressure-mitigation platform.
- Growing the team across engineering, commercial, and clinical roles to support broader market adoption.

## Why Work Here
- **Mission-Driven Culture**: The company emphasizes a "Culture of Care" built on Empowerment, Adaptability, Passion, Alignment, Empathy, and Relentlessness. [turncare.com](https://www.turncare.com/about-turncare/)
- **High-Growth Environment**: With 58%+ YoY headcount growth and active hiring, there is significant opportunity for impact and career growth.
- **Cross-Functional Exposure**: Team members come from top healthcare systems (Ascension, Lehigh Valley, Rush, ICU Medical, Medtronic) and work across engineering, product, clinical, and commercial functions.
- **Remote/Hybrid**: The company currently lists a remote Accountant I role, suggesting remote/hybrid flexibility for certain positions. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/turncare)
- **Engineering Culture**: Focus on hardware/software integration, real-time data systems, and patent-pending innovations in medical device technology.
- **Leadership**: Led by CEO JoLynn Short and a board featuring a former Gilead Sciences CEO, providing strong strategic direction.

## Sources
1. [turncare.com](https://www.turncare.com/)
2. [turncare.com - About](https://www.turncare.com/about-turncare/)
3. [LinkedIn Company Profile](https://www.linkedin.com/company/turncare)
4. [Greenhouse Careers Page](https://job-boards.greenhouse.io/turncare)
5. [The Org - TurnCare](https://theorg.com/org/turncare)

## Other roles at TurnCare™

- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-turncare-remote-xrnkk41byncv)
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