---
title: 'Clinician Concierge, RN at Sevaro'
canonical: 'https://feeny.ai/job/clinician-concierge-rn-sevaro-united-states-nx36zh4v7ghb'
type: 'job'
last_seen: '2026-09-14'
---

# Clinician Concierge, RN at Sevaro

- **Company:** Sevaro
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/sevaro/1325bf69-059f-4e6c-97ec-58b3849fc562

## Job description

## About Sevaro

Sevaro is a physician-founded and led, tech-enabled virtual specialty care company on a mission to break geographical barriers and improve lives through innovation. Teleneurology is our first and foundational virtual specialty, and we do it better than anyone, with some of the industry's fastest response times, as we build out multispecialty virtual care. Our Synapse AI platform connects hospital care teams to our neurologists in seconds. Our name, from the Sanskrit for “selfless service,” reflects how we treat every patient: the way we'd want our own family treated.

## About The Role

The Clinician Concierge is the single, trusted guide behind every successful clinician launch at Sevaro. From the moment a neurologist or advanced practice provider (APP) is hired, you orient them to our culture, expectations, and on-shift experience; get them fluent in Synapse and clinical workflows; and shepherd them through credentialing and licensing. You own the institutional knowledge for each hospital site and system, training clinicians to readiness and leading remedial education whenever gaps arise. This is an exciting, newly created position ideally for someone who is tech-savvy, entrepreneurial at heart, strong communicator with various stakeholders, experienced with clinical training and education, and is excited to bring new perspective and ideas as we continue to scale our clinician team. You are the first face every Sevaro physician and APP meets, and the person who makes sure they walk into their first shift confident, credentialed, and ready. You own clinician education and readiness from hire to go-live and beyond. This is an ideal role for an ER or neuro nurse who has become the informal “super user” everywhere they've worked, the person colleagues call when something breaks, and who is ready to step into a full-time clinical operations and education career without leaving patient impact behind.

## What You'll Own

- Clinician Onboarding Concierge: Serve as the dedicated point of contact for every physician and APP from day one, orienting them to Sevaro's culture, expectations, and on-shift experience.
- Training and Workflow Readiness: Train clinicians on Synapse utilization, general clinical-shift workflows, and site-specific stroke and consult processes through live 1:1 and group sessions.
- Credentialing & Licensing Support: Answer questions and assist with the initial credentialing application and license and credentialing submissions, keeping every step moving.
- Documentation & Materials: Create and continually refine training guides, quick-reference materials, and workflow documentation as sites, systems, and processes evolve.
- Cross-department Liaison: Act as the bridge between clinicians and departmental leads in credentialing, licensing, IT, and hospital partners to expedite onboarding and resolve needs quickly.
- Institutional Workflow Knowledge: Own the institutional knowledge of each hospital site and system, the workflows and clinical nuances, and train clinicians to readiness for work at their respective sites.
- Remedial & Expanded Education: When the quality team flags concerns about a clinician's understanding of or adherence to workflows, lead any remedial or expanded education efforts.

## What You'll Bring

- Active, unrestricted RN license.
- Bachelor’s degree in Nursing, Healthcare Administration, or a related clinical field.
- Minimum 2+ years of nursing experience in neurology, neurocritical care, stroke, or the emergency department is required.
- Experience as a Nurse Liaison or Nurse Informaticist in a virtual role, either at a health tech company or in the hospital / health system.
- Experience with one or more EMRs (Epic, Oracle Health/Cerner, MEDITECH); informatics, super-user, or go-live experience a plus.
- Strong technical aptitude, quick to learn new platforms and troubleshoot without a script.
- Exceptional communication and a white-glove service mindset that makes busy clinicians feel supported and prepared.
- Highly organized and self-directed, comfortable juggling multiple clinicians and sites at different onboarding stages.
- Comfortable working remotely with flexibility for occasional early-morning or evening sessions across time zones.
- Open and willing to travel as needed.

Nice to Haves

- Confidence with neurology terminology and telehealth, telestroke, or virtual care delivery.
- NIHSS certification, SCRN, CEN, or similar neuro/emergency credentials.
- Experience building training materials or leading clinician education.

## What We Offer

- Competitive compensation
- Medical, dental, and vision insurance
- Short-term disability coverage
- PTO and company-paid holidays
- Fully remote work environment
- Open to travel
- Wellness perks
- Technology equipment provided
- Opportunity to work alongside a physician-led leadership team focused on innovation and improving neurological care nationwide.
- Collaborative, mission-driven culture focused on patient outcomes and operational excellence

## About Sevaro

## Company Overview
- **One-liner**: Sevaro provides AI-powered virtual neurology and telestroke services to hospitals, enabling fast, high-quality neurological care through its Synapse AI platform.
- **Entity Type**: Private (Series B)
- **Headquarters**: Franklin Park, New Jersey, United States
- **Founded**: 2019
- **Founders**: Dr. Rajiv Narula (Founder & CEO)

## Core Business
- **Primary industry/industries**: Healthcare – virtual neurology, telestroke, telemedicine, digital health
- **Target customers**: Hospitals and health systems (B2B), with a focus on rural and underserved communities; also serves patients directly through outpatient clinics.
- **Mission or purpose statement**: "Empower patients with accessible and high-quality care, breaking geographical barriers and improving lives through innovation."

## Products & Services
- **[Synapse AI Platform](https://sevaro.com/)**: AI-powered workflow augmentation and real-time EEG interpretation platform that integrates with existing hospital technologies. Powers all virtual neurology services.
- **[Virtual Acute Stroke Services](https://sevaro.com/)**: 24/7 telestroke care with a sub-45-second response time, reducing patient transfers and length of stay.
- **[Remote EEG Reading Services](https://sevaro.com/)**: Real-time EEG interpretations delivered remotely.
- **[Virtual Neuro-Intensive Care](https://sevaro.com/)**: 24/7 virtual neuro-critical care teams for ICU patients.
- **[Virtual Neurohospitalist Services](https://sevaro.com/)**: Comprehensive inpatient neurological care, including rounding and consults.
- **[Outpatient Clinic](https://sevaro.com/)**: Virtual follow-up and diagnostic appointments ensuring continuity of care.
- **[Post Acute Coordination](https://sevaro.com/)**: Seamless care transitions and rehabilitation support.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: **Total Funding – $50M** (last round: $39M Series B raised ~1 year ago as of mid-2026)
- **Notable Investors/Partners**: Valtruis (lead), Intermountain Ventures (lead), Catalyst Investors, APA Venture Partners; also partners with hospitals nationally.
- **Growth Signals**: 
  - Named to CB Insights’ **2025 List of 50 Most Promising Digital Health Startups** [cbinsights.com](https://www.cbinsights.com/company/sevaro)
  - Series B funding ($39M) announced September 2025, accelerating expansion of AI-powered infrastructure.
  - Expanded leadership team in January 2026 – hired Carl Dugart as CTO and Vineet Agrawal as Head of Growth [cbinsights.com](https://www.cbinsights.com/company/sevaro)
  - Active job postings: 14 (as of mid-2026), monthly posting growth +55.6% [linkedin.com](https://www.linkedin.com/company/sevaro)
  - Serves "1 Million+" interactions and hospitals across the nation (from website claims)

## Competitive Advantages
- **Exclusive neurology focus** – "Master of One" vs. generalist telemedicine providers.
- **Fastest telestroke response times** (<45 seconds) and lowest door-to-needle intervals – proven clinical outcomes.
- **Synapse AI platform** – single integrated system for EMR, workflows, and AI-assisted decision-making, differentiating from competitors who lack proprietary technology.
- **Physician-designed** – founded by a neurologist; all services built with clinician input, improving adoption and efficiency.
- **Full continuum of neurology care** – from acute stroke to post-acute and outpatient, offering a complete virtual neurology department.

## Strategic Focus
- **Expand AI-powered specialty care platform** beyond neurology into other specialties leveraging Synapse AI infrastructure.
- **Scale partnerships with health systems** to build "Virtual Institutes of Neuroscience Excellence" across the U.S.
- **Strengthen commercial team** – new Head of Growth with deep stroke and neurovascular experience (Vineet Agrawal).
- **Deepen EMR integration and data liquidity** under new CTO Carl Dugart.

## Why Work Here
- **Remote-first culture** – all physician roles are work-from-home; corporate roles likely hybrid/remote-friendly.
- **Designed by physicians, for physicians** – clinicians have direct input into operations and technology.
- **Benefits**: Health, dental, vision insurance; 401k; life insurance; generous time off; company-sponsored social events [sevaro.com](https://sevaro.com/careers/)
- **Growth opportunities** – employees are "part owners" of the company (equity culture); leadership roles available as company scales.
- **Meaningful mission** – improving access to neurological care in underserved and rural communities; also operates a non-profit (StatSeva) for global care.
- **Fast-paced innovation** – Series B stage with clear product-market fit and expanding tech team.

## Sources
1. [sevaro.com – Company homepage](https://sevaro.com/)
2. [sevaro.com – About Us](https://sevaro.com/about-us/)
3. [sevaro.com – Careers page](https://sevaro.com/careers/)
4. [cbinsights.com – Sevaro company profile](https://www.cbinsights.com/company/sevaro)
5. [linkedin.com – Sevaro company page](https://www.linkedin.com/company/sevaro)

## Other roles at Sevaro

- [Director of Hospital Partnerships](https://feeny.ai/job/director-of-hospital-partnerships-sevaro-united-states-8xy4s9acz04j) — United States
- [Technical Lead - IT Ops Support](https://feeny.ai/job/technical-lead-it-ops-support-sevaro-united-states-vgmgz1paa8f2) — United States
- [Privileging Specialist](https://feeny.ai/job/privileging-specialist-sevaro-united-states-0y4j6w6y9s07) — United States
- [Licensing Specialist](https://feeny.ai/job/licensing-specialist-sevaro-united-states-a5v8pmtvx5j9) — United States
- [Manager of Clinical Operations and Quality - RN Required](https://feeny.ai/job/manager-of-clinical-operations-and-quality-rn-required-sevaro-united-states-5zt6qnr254qe) — United States