--- title: 'Cloud Infrastructure Engineer at Salient' canonical: 'https://feeny.ai/job/cloud-infrastructure-engineer-salient-san-francisco-rasff0h4a1vv' type: 'job' last_seen: '2026-10-14' --- # Cloud Infrastructure Engineer at Salient - **Company:** Salient - **Location:** San Francisco, CA - **Compensation:** $200k–$300k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-26 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/salient/f88db9d8-cadb-453d-9ee4-76576c379eb0 ## Job description ## About Us Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders. We are: - Backed by a16z and Y Combinator, with $75M raised in Series A funding - Cash flow positive and profitable, with mid eight figure ARR achieved in under two years - Already serving more than 20% of the auto lending industry - Processing millions of real customer calls and transactions every day - Fully deployed in production with major financial institutions - Actively expanding into new financial services segments - Building together in person in San Francisco We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter. ## About the Role We're hiring a Cloud Infrastructure Engineer to own Salient's cloud footprint across AWS, GCP, and Render. You will make our infrastructure consistent across providers, stay ahead of capacity as call volume and customers grow, make every dollar of cloud spend attributable, and execute on cost-cutting opportunities. You will work directly with engineering, product, and company leadership. You will own outcomes, not tickets: reliability, consistency, capacity, and cost of the platform that runs every borrower conversation Salient handles. ## What You'll Own - Day-to-day operation of Salient's infrastructure across AWS, GCP, and Render, to one consistent standard. - Infrastructure as code: bringing resources under Terraform (or equivalent), reusable modules, consistent environments, and drift detection. - Capacity management: forecasting demand, autoscaling, quotas, and headroom for real-time voice and AI workloads. - Cost attribution and monitoring: tagging, allocation by product and customer, unit-cost metrics, dashboards, budgets, and anomaly alerts. - Cost reduction: identifying, prioritizing, and shipping savings through rightsizing, commitments, cleanup, consolidation, and provider moves where justified. - Reliability and observability of the platform, including incident response and post-mortem follow-through. - Secure, auditable infrastructure that supports SOC 2 and customer security requirements. ## What You'll Bring - You've operated production infrastructure on AWS and/or GCP at meaningful scale, and you're comfortable across providers. - You manage infrastructure as code and have brought messy, hand-built environments under control. - You've delivered measurable cloud cost savings and can explain pricing models, commitments, and data transfer costs. - You've planned capacity for spiky or latency-sensitive workloads and tuned autoscaling in production. - You build monitoring and alerting that catch problems early, and you lead incidents calmly. - You design for least privilege, auditability, and safe change management by default. - You favor simple, consistent systems over sophisticated ones and know what not to build. - You write clearly and can explain cost and reliability tradeoffs to engineers, finance, and leadership. ## Nice to Have - Experience with real-time voice, telephony, WebRTC, or streaming systems. - Experience running GPU or LLM inference workloads, or managing spend on hosted AI APIs. - FinOps practice experience (e.g., cost allocation programs, FinOps certification) or experience in a regulated industry such as financial services. ## Why This Role Salient runs live borrower conversations for lenders, and our infrastructure spans three providers that grew quickly alongside the business. You'll have the ownership and leverage to make it consistent, predictable, and efficient, with direct impact on reliability for customers and on the company's margins. At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM, with four days spent collaborating in person at our San Francisco office. We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage, a generous 401(k), and catered lunches. By applying, you acknowledge that your personal information will be processed in accordance with our [Privacy Policy](https://www.trysalient.com/legal/privacy-policy). ## About Salient ## Company Overview - **One-liner**: Salient builds AI-native loan servicing agents that automate collections, disputes, and loss mitigation for US consumer lenders. - **Entity Type**: Private (Funded: $75M total raised) - **Headquarters**: San Francisco, California, United States - **Founded**: 2023 - **Founders**: Mukund Tibrewala (CEO) and Arijit Malik (CTO) ## Core Business - **Primary industry**: Consumer lending / Fintech / AI workflow automation - **Target customers**: B2B – banks, credit unions, auto lenders, and fintechs operating in US consumer lending. - **Mission**: To lower the cost of credit for every American by building AI that is reliable, auditable, and compliant. ## Products & Services - **Taylor 2.0**: AI agent for inbound and outbound collections calls with native FDCPA, TCPA, and CFPB compliance. Handles end-to-end conversations, negotiations, and payment promises. - **Marshall 1.4**: Agent for GAP claim automation and appraisal-clause deadline management. - **Flyn 1.2**: Agent for dispute and chargeback resolution. All products are designed with borrower-level memory, cross-channel context, and exam-ready audit trails. ## Market Standing - **Valuation**: ~$500M (as of late 2025, per Y Combinator; conflicting reports may exist) - **Key Metrics**: - Annual Recurring Revenue (ARR): $25M (per Y Combinator, 2025) - LinkedIn reports $4.7M annual revenue (likely earlier or GAAP vs ARR difference) - Daily active users: agents touch more than 1.5 million Americans every day - **Total Funding**: $75M across seed and Series A - **Notable Investors/Partners**: Andreessen Horowitz (led $60M Series A), Matrix Partners, Y Combinator; selected by JPMorgan Chase for Hall of Innovation - **Growth Signals**: Team grew 185% YoY to ~46 employees; 8 open roles as of mid-2025; expanded law repository and LMS-level compliance features in 2026 releases. ## Competitive Advantages - **Compliance-first design**: Built from the ground up inside lender operations to meet CFPB, state-level, and supervisory expectations. - **Borrower-level memory**: Every interaction updates a persistent profile across promises, hardships, disputes, and escalation history. - **Embedded origin**: Co-developed with some of the largest US consumer lenders – not a generic AI applied post-hoc. - **Audit-ready**: Full logging, exam-ready reporting, and rule-level control out of the box. ## Strategic Focus - Deepening product coverage for auto lending and expanding into more consumer lending verticals (credit cards, personal loans). - Strengthening compliance capabilities with expanded law repositories and LMS-level control. - Scaling deployments across existing launch partners and acquiring new bank/credit union clients. ## Why Work Here - **Culture**: Early-stage startup environment with deep domain focus; founded by former Tesla/Goldman Sachs (Mukund) and Airtable/Dropbox (Arijit). Emphasis on building inside the problem. - **Location**: San Francisco headquarters; roles listed as SF with a hybrid/office presence expected. - **Team**: ~46 people with heavy engineering/technical composition (46% of workforce). High autonomy and ownership. - **Perks/Notable**: Backed by top-tier VCs; opportunity to shape AI infrastructure for a highly regulated industry; roles span engineering, product, and operations. ## Sources 1. [trysalient.com](https://www.trysalient.com/) 2. [trysalient.com/company](https://www.trysalient.com/company) 3. [ycombinator.com/companies/salient](https://www.ycombinator.com/companies/salient) 4. [linkedin.com/company/salientai](https://www.linkedin.com/company/salientai) ## Other roles at Salient - [Office Coordinator](https://feeny.ai/job/office-coordinator-salient-san-francisco-046ha4g52492) — San Francisco, CA - [Telephony Specialist](https://feeny.ai/job/telephony-specialist-salient-san-francisco-y565mgs84tnk) — San Francisco, CA - [Senior Product Manager, Marshall](https://feeny.ai/job/senior-product-manager-marshall-salient-san-francisco-jejys40j3t3z) — San Francisco, CA - [Telephony Infrastructure Engineer](https://feeny.ai/job/telephony-infrastructure-engineer-salient-san-francisco-f5fgtgdh7b05) — San Francisco, CA - [Lead Security Engineer](https://feeny.ai/job/lead-security-engineer-salient-san-francisco-fsvsb0b6d3mw) — San Francisco, CA - [Lead Product Manager, AI Agents](https://feeny.ai/job/lead-product-manager-ai-agents-salient-san-francisco-f4zqnh501577) — San Francisco, CA - [Founder's Office](https://feeny.ai/job/founder-s-office-salient-san-francisco-v1nwwbzwvs4s) — San Francisco, CA - [Founding Product Designer](https://feeny.ai/job/founding-product-designer-salient-san-francisco-y809xaazpm2f) — San Francisco, CA - [Full Stack Engineer, Front-End](https://feeny.ai/job/full-stack-engineer-front-end-salient-san-francisco-5ggw0z7ychdt) — San Francisco, CA - [AI Deployment Lead](https://feeny.ai/job/ai-deployment-lead-salient-san-francisco-4myp38c0xp1b) — San Francisco, CA