--- title: 'Cloud Operations Engineer at Branch' canonical: 'https://feeny.ai/job/cloud-operations-engineer-branch-united-states-9yptpv7jcwvv' type: 'job' last_seen: '2026-09-11' --- # Cloud Operations Engineer at Branch - **Company:** Branch - **Location:** United States - **Work type:** remote - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/branch/jobs/7902638003 ## Job description About us: Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We’re committed to building and delivering more inclusive, transparent, and frictionless financial products. Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture. We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together. Come join our team as we develop new ways to improve the lives of working Americans. About the role: We're looking for a Cloud Operations Engineer to join our Cloud Ops team Key Responsibilities: - Implement and maintain cloud infrastructure in GCP under the direction of senior engineers. - Contribute to keeping our cloud infrastructure scalable, secure, and highly available. - Build automation that reduces toil and helps infrastructure recover from production incidents. - Troubleshoot issues and provide support for our cloud infrastructure and observability tools. - Help ensure our cloud infrastructure is compliant with relevant security and regulatory standards. - Follow and contribute to incident response process and tooling; participate in monitoring and alerting work across the application stack. - Collaborate within the tech org on infrastructure work, with some exposure to cross-departmental projects, including workflow automation (crons, n8n, Airflow) that bridges infrastructure and business processes. - Participate in Ops team processes: outage incidents, compliance requirements, sprint work, metrics collection, and documentation. Qualifications: - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience. - 3+ years of professional experience in cloud infrastructure engineering (preferably GCP). - Familiarity with observability tools and processes, such as monitoring, logging, and tracing. - Working experience in at least one programming/scripting language such as Python, Bash, Java, or Go. - Experience with containerization technologies such as Docker and Kubernetes. - Some exposure to network and application security practices or teams. - Comfortable leveraging AI tools to accelerate work. The company provides access to Claude, and integrates Copilot and Gemini into automation workflows. - Ability to work in a 24/7 on call rotation. Nice to Haves: - Familiarity with CI/CD pipelines and Git. - Collaboration experience with Data Engineering teams. - Exposure to automation and configuration management tools such as Terraform, Ansible, or Chef. - Previous experience in a 24/7 on call environment. Compensation: The base salary range for this role is $135-150k. The salary range displayed reflects an average base salary range for the position across all the U.S. The base salary offered to an applicant could be higher or lower based on each applicant's specific skill set, depth of experience, relevant education or training, etc. Location: This position is classified as REMOTE within the United States of America. We are unable to hire candidates located outside of the domestic U.S. Benefits: - Market-leading medical, dental, and vision insurance - Stock options - Free Premium-Tier Origin Financial Wellness subscription - Monthly home-office stipend - 401k (TransAmerica) - 12-weeks paid parental leave for birthing and non-birthing parents - Flexible time off + sick and safe time - 11 paid company holidays - Branch@Branch Same Day Pay Option Working at Branch A remote-first company with employees located throughout the U.S., Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.  Learn more about what we do in this [video](https://cdn.bfldr.com/CUTY2K5N/as/jrr3hk6csnwjhrx8phg6ppnj/The_Branch_Manifesto)! Our collaborative spirit has helped us become an award-winning FinTech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by Inc., the Webby Awards, Benzinga FinTech Awards, FinTech Breakthrough Awards, Top Workplaces USA, Great Places to Work, and EY Entrepreneur of the Year, Heartland, among others. Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about Branch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Must be currently authorized to work in the USA without sponsorship or transfer. No third-parties, please. View how Branch collects your personal data [here](https://www.branchapp.com/legal/ccpa). ## About Branch ## Company Overview - **One-liner**: Branch International delivers world-class financial services—including loans, savings, investments, bill payments, and money transfers—to the mobile generation in emerging markets, using machine learning to assess creditworthiness via smartphone data. - **Entity Type**: Private (Series C; total funding ~$274.3M) - **Headquarters**: San Francisco, California, United States - **Founded**: 2015 - **Founders**: Matt Flannery (Co-Founder & CEO), Daniel Jung (Co-Founder & Chief Product Officer), Premal Shah (Co-Founder & President) ## Core Business - **Primary industry/industries**: Financial Services / Fintech (Digital Lending, Mobile Banking) - **Target customers**: B2C — underserved and unbanked individuals in emerging markets (Africa and India); also serves as a digital banking platform for the mobile generation - **Mission or purpose statement**: “To deliver world-class financial services to the mobile generation.” The company believes everyone, everywhere deserves fair financial access. ## Products & Services - **[Branch Wallet]**: A gateway to Branch’s suite of digital banking services — send and receive funds with no hidden charges, pay bills, earn bonuses and rewards. - **[Branch Loans]**: Instant, collateral-free loans (the flagship product) — credit decisions made via proprietary machine learning algorithms that analyze smartphone data. - **[Branch Savings & Investments]**: High-yield savings and investment products available to millions of customers with a few clicks. - **[Branch Debit Card]**: Launched in Nigeria (expanding to other markets), enabling reliable payments, ATM withdrawals with no charges. - **[Money Transfers & Bill Pay]**: Send and receive funds, pay everyday bills directly from the Branch app. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metrics**: - **Annual Revenue**: $104.0M (LinkedIn estimate, private company) - **Total Funding**: $274.3M (10 prior funding rounds) - **Scale**: Over 100M downloads across Africa and India; 20M+ customers; 3B+ dollars disbursed; 75M+ loans issued - **Notable Investors/Partners**: Leading Silicon Valley firms (specific names not listed in source materials but cited as “leading Silicon Valley firms”) - **Growth Signals**: - 331 employees (+19.1% YoY / +72 people) - Operates in 10 countries (incl. India, Nigeria, Kenya, Canada, UK, and more) - Profitable business model, multiple funding rounds secured - Recently launched debit card in Nigeria; expanding to other markets - Statement: “Now it’s time to scale exponentially” ## Competitive Advantages - **Data science moat**: Proprietary machine learning algorithm determines creditworthiness using smartphone data, bypassing traditional credit bureaus and collateral requirements — enables instant lending in markets with little to no credit history. - **First-mover & scale**: Over 100M downloads, 20M+ customers across multiple emerging markets; dominant position in Kenya, Nigeria, and India. - **Founding team pedigree**: CEO Matt Flannery and President Premal Shah co-founded Kiva.org (the pioneering microfinance platform), giving deep domain expertise and credibility. - **Lean, data-driven culture**: “Driven by data” and “fearless in the face of barriers” — engineering- and analytics-heavy approach. ## Strategic Focus - **Geographic expansion**: Growing existing markets and entering new ones; debit card rollout beyond Nigeria. - **Product expansion**: Widening the wallet from lending to full-service digital banking (savings, investments, payments, cards). - **Scaling the team**: “Now it’s time to scale exponentially”; hiring across engineering, data, product, sales, marketing, security, and legal roles. - **Deepening AI/ML**: Continuing to refine credit models and expand the use of data science for financial inclusion. ## Why Work Here - **Culture**: Certified **Great Place to Work®** based on employee feedback. Core values: “Think Big, Move Fast, Win Together.” Data-driven, customer-obsessed, and mission-driven. - **Work model**: Many US roles are **remote-first** (e.g., Senior Data Engineer, Cloud Operations Engineer, Software Engineer, Sales Engineer, Marketing roles). Some roles require hybrid presence (e.g., Sales Development Representative in Tampa, FL). - **Global exposure**: Offices in San Francisco, Lagos, Nairobi, Mumbai, and Bangalore — employees “work in exciting places and meet people from all over the globe.” - **Perks**: Unlimited time off, discretionary travel to global offices, equity, interesting work with tangible social impact. - **Engineering culture**: “Our teams are lean and agile which means every person not only contributes but can leave a lasting mark.” — teams build products that directly improve the financial lives of real customers. - **Impact**: Work directly on financial inclusion — “designing financial services that impact real people, communities and economies.” ## Sources 1. [Branch International – Homepage](https://branch.co/) 2. [Branch International – Careers](https://branch.co/careers) 3. [Branch International – About](https://branch.co/about-us) 4. [Branch – Greenhouse Job Board](http://job-boards.greenhouse.io/branch) 5. [Branch International – LinkedIn](https://www.linkedin.com/company/branch-co) ## Other roles at Branch - [Senior Accountant](https://feeny.ai/job/senior-accountant-branch-united-states-zs2yfqvta36b) — United States - [Enterprise Account Executive, Marketplaces](https://feeny.ai/job/enterprise-account-executive-marketplaces-branch-united-states-fc3vaehm6pfb) — United States - [Training and Documentation Specialist](https://feeny.ai/job/training-and-documentation-specialist-branch-united-states-nxebn3pzpek9) — United States - [Senior Enterprise Engineer](https://feeny.ai/job/senior-enterprise-engineer-branch-united-states-8gxgn78xh2h8) — United States - [Enterprise Engineer](https://feeny.ai/job/enterprise-engineer-branch-united-states-wzze252mkw4b) — United States - [Senior Software Engineer, Platform](https://feeny.ai/job/senior-software-engineer-platform-branch-united-states-mm7ysadmek3w) — United States - [Cloud Operations Engineer](https://feeny.ai/job/cloud-operations-engineer-cybersheath-united-states-14nqybs04k0e) — United States - [Cloud Operations Engineer](https://feeny.ai/job/cloud-operations-engineer-octaura-new-york-5bhngsnkfcb5) — New York, NY - [Cloud Operations Engineer](https://feeny.ai/job/cloud-operations-engineer-neo4j-spxhwnc9919q) — :, India