---
title: 'Cloud Security Engineer at incident.io'
canonical: 'https://feeny.ai/job/cloud-security-engineer-incident-io-london-37qsp1mvyqtc'
type: 'job'
last_seen: '2026-11-04'
---

# Cloud Security Engineer at incident.io

- **Company:** incident.io
- **Location:** London, United Kingdom
- **Compensation:** £110k–£200k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.ashbyhq.com/incident/591f4ddb-70b4-4e13-bb49-1a1f9bd249da

## Job description

A little about us [incident.io](http://incident.io) is the AI software reliability platform trusted by engineering teams at Notion, Linear, Ramp and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously. We've raised $100+ million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

## The role in one line

Being a Cloud Security Engineer at incident means being the person who keeps the one thing customers rely on when their systems are on fire both up and safe, turning “is this secure?” into “yes, and here’s the proof.” What that looks like day to day As a Cloud Security Engineer at incident, you own the security of the cloud infrastructure that runs our platform: how it’s built, hardened, monitored and defended. It’s a genuinely varied role. One day you’re tightening IAM across our Google Cloud projects, the next you’re building a Terraform guardrail so engineers get a safe path instead of a ticket, the next you’re leading an investigation into something odd in the audit logs. You’ll own cloud posture and hardening across GCP and GKE, identity and access, security as code in our Terraform and CI/CD pipelines, detection and response, isolation of customer data in our multi-tenant platform, and the cloud-side controls around our AI features. We formed our security team this year and there are three of us. We’re hiring a Cloud Security Engineer to give the team real depth in cloud, which means little process, no approval chains, and your fingerprints on everything. We say yes wherever we genuinely can, and you’ll have the authority to block a release when it matters. We run on Google Cloud and AWS, with Kubernetes, Terraform, Go, Postgres and TypeScript/React. We lean on Claude and other LLMs to move faster.

## Who you are

- You’ve got deep, hands-on cloud security experience, ideally on Google Cloud. Strong AWS or Azure depth that transfers is fine.
- You design least-privilege IAM properly, and you’ve secured Kubernetes or container platforms in production.
- You write code to fix problems, not just report them. Terraform is second nature.
- You’ve built cloud detection or investigated cloud incidents, and you enjoy following the thread until you find the answer.
- You can give hard feedback to an engineer and have them thank you for it.
- You’re comfortable with high autonomy. Nobody’s going to hand you a detailed spec, you’re trusted to figure out what needs doing and just do it.
- Bonus: Go or Postgres security, policy-as-code, supply chain security, or securing AI/LLM-powered products.

Supporting you We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.

- Private medical insurance. Seriously good cover - we want you and the people you love to be looked after.
- Competitive annual leave. Showing up at your best requires switching off, and we make sure you have time to do that.
- First Friday of every month off. Yes, seriously.
- Enhanced pension. We put real money in, because future-you deserves better than an afterthought.
- Meaningful equity. We're rapidly scaling, and everyone who helps shape the outcome should share in it.
- Unlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too.
- Generous parental leave. The early days with a new baby matter more than anything we're doing here, and we want you to be present for them.
- Two budgets that have your back. £1000 to invest in your setup, £500 a year to invest in yourself.

## About incident.io

## Company Overview
- **One-liner**: incident.io provides an all-in-one AI-powered incident management platform that helps fast-moving teams respond to outages, coordinate on-call, and keep customers informed.
- **Entity Type**: Private (Series B, raised $62M at ~$400M valuation)
- **Headquarters**: London, UK (with offices in San Francisco and New York)
- **Founded**: 2021
- **Founders**: Stephen Whitworth (CEO), Pete Hamilton (CTO), Chris Evans (CPO)

## Core Business
- **Primary industry**: Incident management / IT operations / DevOps
- **Target customers**: B2B, primarily mid-market to enterprise (organisations of 200+ users), including engineering, product, support, and increasingly security teams
- **Mission**: “Move fast when you break things” — empower teams to respond quickly, coordinate clearly, and get better each time something breaks

## Products & Services
- **Response**: End-to-end incident lifecycle management, deeply integrated with Slack and Microsoft Teams, with AI-powered workflows to accelerate resolution
- **On-call**: Modern on-call scheduling with noise reduction, designed for humans — competes directly with PagerDuty (used by 70% of customers)
- **Status Pages**: Automated, transparent status updates to keep customers informed during incidents
- **Investigations**: AI-driven root cause analysis that surfaces failing PRs and suggests fixes, often before the responder has opened their laptop
- **AI Copilot**: Summarises incident calls, queries monitoring tools like Datadog, and generates action items

## Market Standing
- **Valuation**: ~$400 million (Series B, April 2025) — [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)
- **Key Metric**: Total funding $96M; annual revenue not disclosed, but customer base tripled in the last 12 months
- **Notable Investors/Partners**: Insight Partners (Series B lead), Index Ventures, Point Nine Capital
- **Growth Signals**: 190 employees across London, SF, and NY; over 1,000 customers including Netflix, Airbnb, Block, Linear, Ramp, and Etsy; 250,000 incidents managed since founding; 75% of new customers are U.S.-based — [incident.io/careers](https://incident.io/careers), [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)

## Competitive Advantages
- **All-in-one platform**: Combines on-call, response, status pages, and AI investigation — reducing tool fragmentation that plagues incident management
- **AI-first, pragmatically**: Uses AI where it genuinely adds value (investigation, summarisation, root cause analysis) rather than for hype — [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
- **Office-first culture**: High-bandwidth collaboration and pace, attracting talent who thrive in an in-person environment
- **PagerDuty Rescue Program**: Aggressive migration offering (white-glove migration, contract buyout) to capture market share — [incident.io](https://incident.io/)
- **Strong product-led growth**: Engineers love the product, driving organic adoption

## Strategic Focus
- Deepen AI capabilities for incident investigation and remediation (moving toward autonomous fixes)
- Expand into security incident response (already seeing adoption from security teams)
- Grow U.S. market presence through sales and marketing
- Continue to build out the platform to cover the full incident lifecycle

## Why Work Here
- **Culture**: High trust, high standards, fast execution. Values: *Make it magic*, *Find a way*, *Raise the pace*, *Trust by default*, *Win together* — [incident.io/careers](https://incident.io/careers)
- **Work environment**: Office-first in London (4–5 days/week expected, with occasional remote weeks); offices in SF and NY. Not a remote-first company — [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
- **Engineering culture**: 1–3 week projects, broad product surface area, written alignment (scopes, design docs, thorough commit messages), AI used where it genuinely helps
- **Growth**: Well-funded, fast-growing, strong market position — career-defining problems and a wildly talented team
- **Perks**: Not explicitly listed, but emphasis on sane work-life balance, autonomy, and working on a product customers genuinely love

## Sources
1. [incident.io/careers](https://incident.io/careers)
2. [incident.io](https://incident.io/)
3. [LinkedIn](https://www.linkedin.com/company/incident-io)
4. [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
5. [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)

## Other roles at incident.io

- [BDR Manager](https://feeny.ai/job/bdr-manager-incident-io-san-francisco-fcbqewfzahsp) — San Francisco, CA
- [GTM Associate](https://feeny.ai/job/gtm-associate-incident-io-san-francisco-cxbw9r5bpgnc) — San Francisco, CA
- [GRC Engineer](https://feeny.ai/job/grc-engineer-incident-io-london-th6sr2m5hq25) — London, United Kingdom
- [Senior GTM Talent Partner](https://feeny.ai/job/senior-gtm-talent-partner-incident-io-san-francisco-0yq6nmzk6z0m) — San Francisco, CA
- [Commercial Legal Counsel](https://feeny.ai/job/commercial-legal-counsel-incident-io-san-francisco-cvtd7yc7fk8y) — San Francisco, CA
- [Strategic Customer Success Manager](https://feeny.ai/job/strategic-customer-success-manager-incident-io-london-d67r7rmjrcxy) — London, United Kingdom
- [GTM Talent Partner](https://feeny.ai/job/gtm-talent-partner-incident-io-london-sn8gmv7sgykb) — London, United Kingdom
- [Account Executive](https://feeny.ai/job/account-executive-incident-io-new-york-6tnwfsz7cr2y) — New York, NY
- [Account Executive](https://feeny.ai/job/account-executive-incident-io-san-francisco-a762xtjkmeqy) — San Francisco, CA
- [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-incident-io-london-6kj1w1f72ezs) — London, United Kingdom