--- title: 'CloudOps Engineer IV at PDI Technologies' canonical: 'https://feeny.ai/job/cloudops-engineer-iv-pdi-technologies-chennai-f6rzpf178nbn' type: 'job' last_seen: '2026-10-13' --- # CloudOps Engineer IV at PDI Technologies - **Company:** PDI Technologies - **Location:** Chennai, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-13 - **Apply:** https://jobs.lever.co/pditechnologies/40b56e4f-2a31-4234-86d8-28abcbed0626 ## Job description PDI Technologies is looking for a CloudOps Engineer IV to join the SRE organization supporting Paylo, PDI’s payments, loyalty, and fuel-pricing product suite. This is a senior, hands-on individual-contributor role focused on keeping high-traffic, customer- and partner-facing platforms reliable, secure, and running efficiently across multi-cloud infrastructure. You will bring strong, hands-on experience across AWS, Azure, Kubernetes, Helm, Argo CD, Terraform/OpenTofu, Jenkins, and Datadog, and apply it directly — building and operating infrastructure, improving deployment pipelines, and strengthening observability. You will work under the direction of the Senior Manager, SRE, executing against the team’s reliability and infrastructure roadmap while bringing your own judgment and technical leadership to the problems in front of you. Job Responsibilities: Cloud Infrastructure & Operations: - Build, operate, and troubleshoot infrastructure across AWS and Azure in support of production workloads. - Operate and maintain Kubernetes clusters, including deploying and maintaining Helm charts for the services you support. - Participate in on-call rotation, respond to incidents, and drive them to resolution within your area of ownership. - Contribute to capacity planning, cost optimization, and resilience improvements for the systems you support. Automation & Continuous Delivery: - Build and maintain GitOps-based deployment pipelines using Argo CD/Argo Workflows, including rollout and promotion configuration across environments. - Write and maintain Infrastructure-as-Code (Terraform, OpenTofu) for the infrastructure you own, following team module standards. - Build and maintain CI/CD pipelines in Jenkins, improving build/deploy automation and reliability. - Support progressive delivery practices (blue-green/canary, automated rollback) for the services you support. Reliability & Observability: - Build and maintain Datadog dashboards, monitors, and alerts for the services you support, tuning alert thresholds to reduce noise. - Contribute to defining SLIs/SLOs for your services and help track them over time. - Participate in postmortems for incidents you're involved in, and follow through on assigned remediation items. Collaboration & Mentorship: - Partner with engineers across the SRE team and with product engineering teams to troubleshoot issues and improve system design. - Share knowledge with and mentor less-experienced engineers on the team (CloudOps Engineer I III) on cloud infrastructure, Kubernetes, and CI/CD practices. - Contribute to documentation, runbooks, and onboarding materials for the systems you support. Required Qualifications: - 10+ years of experience in Cloud Operations, Site Reliability Engineering, DevOps, or Infrastructure Engineering roles. - Hands-on experience with AWS — you can build, troubleshoot, and operate cloud infrastructure directly. - Hands-on experience with Kubernetes and Helm — deploying, operating, and troubleshooting workloads in production clusters. - Hands-on experience with Argo CD/Argo Workflows for GitOps-based continuous delivery. - Hands-on experience with Infrastructure as Code (Terraform, OpenTofu). - Hands-on experience with Jenkins and Rancher for CI/CD pipeline development and maintenance. - Hands-on experience with Datadog (or equivalent observability platform), including building dashboards, monitors, and alerts. - Experience participating in an on-call rotation and responding to production incidents. - Strong communication skills and the ability to work effectively across teams. Preferred Qualifications: - Experience supporting payments, fuel/retail, or loyalty platforms, or other systems with PCI DSS or similar compliance obligations. - Relevant certifications such as CKA/CKAD, AWS Certified Solutions Architect – Associate, Microsoft Certified: Azure Administrator, or HashiCorp Terraform Associate. - Experience with messaging systems (Kafka/SQS/SNS) and multi-region/multi-AZ resilience patterns. - Prior experience mentoring junior engineers or leading small technical initiatives. Behavioral Competencies: - Cultivates Innovation - Decision Quality - Manages Complexity - Drives Results - Business Insight PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all. ## About PDI Technologies ## Company Overview - **One-liner**: PDI Technologies provides enterprise software and payments solutions that power the convenience retail and petroleum wholesale ecosystem globally. - **Entity Type**: Private (acquired by Luminate Capital in 2015, with strategic investment from TA Associates) - **Headquarters**: Alpharetta, Georgia, United States - **Founded**: 1983 - **Founders**: Greg Gilkerson ## Core Business - Primary industry/industries: Convenience retail & petroleum wholesale software, payments, data analytics, and cybersecurity. - Target customers: B2B – fuel wholesalers, convenience store chains, and petroleum retailers of all sizes (SMB to enterprise). - Mission or purpose statement: “Connecting Convenience” – helping businesses modernize operations, converge systems, and deliver exceptional customer experiences. ## Products & Services - **PDI Enterprise (ERP)**: Comprehensive enterprise resource planning for convenience retail and petroleum wholesale, covering accounting, inventory, supply chain, and back-office operations. - **PDI Logistics**: Fuel supply chain management and distribution optimization. - **PDI Loyalty & Marketing Cloud**: Customer loyalty programs, coalition marketing, and real-time promotions. - **PDI Payments**: Secure payment processing solutions for in-store and fuel transactions. - **PDI Security & Cybersecurity**: Managed security services and data protection for retail networks. - **PDI Analytics Cloud**: Data and insight solutions for business intelligence and consumer behavior analysis. - **PDIQ (AI Platform)**: Embedded AI into trusted workflows to accelerate decision-making and innovation. - **Fuel Pricing Software**: Dynamic pricing and competitor analysis for fuel retailers. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: Annual revenue of approximately $112 M (LinkedIn estimate) – or **Total Funding**: Not disclosed beyond early private equity rounds (Luminate Capital, TA Associates). - **Notable Investors/Partners**: Luminate Capital (acquirer in 2015), TA Associates (growth investment in 2017). - **Growth Signals**: - Headcount: 1,419 employees (+1.0% YoY) per LinkedIn; another source (Built In) reports 1,905 total employees – conflicting reports. - Operates in 7 countries (including Austria, Thailand, Slovakia, New Zealand, United Kingdom) with workforce across 26 countries. - Serves over 200,000 convenience and petroleum wholesale sites in more than 60 countries. - Released 2024 ESG Report, highlighting sustainability commitments. ## Competitive Advantages - **40+ years of domain expertise** in the convenience retail and petroleum wholesale vertical. - **End-to-end ecosystem**: ERP, logistics, loyalty, payments, analytics, and cybersecurity – all integrated. - **Large, sticky customer base** with high switching costs due to deep operational integration. - **AI-first innovation** through the PDIQ platform, embedding intelligence into existing workflows. - **Global reach** with localized support across North America, EMEA, and APAC. ## Strategic Focus - **AI & Automation**: Expanding PDIQ to embed AI across all product lines to improve productivity and decision-making. - **Sustainability**: Helping customers meet environmental goals while advancing own ESG metrics. - **Cloud & SaaS Migration**: Continuing to shift legacy on-premise solutions to modern cloud/SaaS platforms. - **Global Expansion**: Growing presence in Europe, Asia, and other regions outside the core U.S. market. ## Why Work Here - **Culture**: Values-driven environment emphasizing integrity, curiosity, adaptability, courage, collaboration, and accountability. - **Work Model**: Hybrid and fully remote options available; Alpharetta HQ serves as a central hub. - **Benefits**: Competitive salary, health coverage, retirement plans, paid time off, quarterly perks, and flexible work arrangements. - **Growth**: Continuous learning opportunities, professional certifications, leadership development, and internal mobility. - **Diversity & Inclusion**: Committed to building a diverse workforce and fostering an inclusive culture. - **Engineering Culture**: Tech roles span application development, backend systems, data management, cybersecurity, and cloud infrastructure; coding challenges may be part of interviews. ## Sources 1. [LinkedIn – PDI Technologies](https://linkedin.com/company/pdi-technologies) 2. [PDI Technologies – Our Story](https://pditechnologies.com/our-story/) 3. [PDI Technologies – Careers](https://pditechnologies.com/careers/) 4. 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