---
title: 'Cluster Head- Last mile - Kerala at Meesho'
canonical: 'https://feeny.ai/job/cluster-head-last-mile-kerala-meesho-kochi-1vcqe35qn6dm'
type: 'job'
last_seen: '2026-09-09'
---

# Cluster Head- Last mile - Kerala at Meesho

- **Company:** Meesho
- **Location:** Kochi, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-23
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/meesho/78b65759-cd43-405e-b3a8-d84d99e30d54

## Job description

## About the Team

Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM, will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-commerce in India and globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us

## About the Role

As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes.

## What you will do

- Own the onboarding and training of new partners for Last Mile operations in your cluster.
- Identify and onboard new partners onto the network on an ongoing basis
- Track and own the performance of different partners in your cluster
- Visit facilities to conduct audits and solve operational gaps
- Ensure compliance with operational processes
- Own and drive critical operational metrics end to end and achieve performance
- targets
- Continuously work towards identifying gaps and provide recommendations for
- improving our processes

## What you will need

- Graduate or Post Graduate degree in any discipline
- 3-5 years of work experience in the e-commerce logistics domain
- Experience in partner onboarding and training in the Last Mile and sorting operations
- Experience in control tower and field operations will be a plus

## About Meesho

## Company Overview
- **One-liner**: Meesho is India’s largest e-commerce marketplace on a mission to democratize internet commerce for everyone, connecting consumers, sellers, logistics partners, and content creators.
- **Entity Type**: Private (venture-backed; total funding of $2.3B raised across 14 rounds)
- **Headquarters**: Bangalore, Karnataka, India
- **Founded**: 2015
- **Founders**: Vidit Aatrey (CEO) and Sanjeev Barnwal (CTO)

## Core Business
- **Primary industry**: E-commerce / Online Marketplace
- **Target customers**: B2C (consumers, especially in tier 3/4 cities) and B2B (sellers, logistics partners, content creators)
- **Mission statement**: “Democratise internet commerce for everyone” – making online shopping accessible and affordable for a billion Indians while empowering small businesses and entrepreneurs.

## Products & Services
- **Meesho Marketplace**: Zero-commission, horizontal e-commerce platform with ~110 million daily active listings across categories like Fashion, Home & Kitchen, Beauty & Personal Care, and Kids & Baby Care. Sellers retain 100% of profits.
- **Valmo (Logistics Platform)**: Asset-light, technology-driven logistics network that leverages existing partner capacity. Handles >50% of Meesho’s daily orders, serving ~15,000 pincodes through ~6,000 logistics partners.
- **Meesho Ads**: Targeted advertising platform for sellers to increase product visibility.
- **Meesho Creator**: Empowers ~17,000 content creators to monetise through video commerce and live commerce, driving discovery and engagement.

## Market Standing
- **Valuation**: Not publicly available (conflicting reports; $2.3B in total funding raised)
- **Key Metrics**:
  - Annual Revenue (FY24): INR 7,615 crores (~$915M), up 33% YoY
  - First Indian horizontal e-commerce company to achieve profitability (FY24) and positive free cash flow (INR 197 crores)
  - ~187 million annual transacting users (Dec 2024)
  - ~400,000 transacting sellers
  - 5,092 employees (+26.3% YoY)
- **Notable Investors/Partners**: Not listed in provided sources (strong backing implied by $2.3B total funding)
- **Growth Signals**: 0% commission model introduced in 2021; Valmo created ~85,000 jobs; India’s most downloaded shopping app for four consecutive years; adjusted losses narrowed by 97% (FY24).

## Competitive Advantages
- **Zero-commission model**: Lowers barriers for sellers and enables everyday low prices for consumers.
- **No private labels**: Ensures equal opportunities for all sellers, avoiding competition with platform.
- **Asset-light logistics (Valmo)**: Decentralized, cost-efficient network that empowers local logistics entrepreneurs.
- **Focus on Bharat**: Deep penetration in tier 3/4 cities, capturing a massive underserved market.
- **AI-driven personalization**: Generative AI and ML for discovery, recommendations, and 24/7 customer support.

## Strategic Focus
- Continue scaling Valmo to improve last-mile efficiency and reduce costs.
- Expand AI/ML capabilities for hyper-personalization and customer service automation.
- Grow the creator ecosystem (video/live commerce) to drive engagement.
- Maintain profitability while scaling revenue and user base.

## Why Work Here
- **Culture & Mission**: Mission-driven environment focused on inclusive internet commerce; flat hierarchy and founder-led.
- **Growth Trajectory**: Rapidly scaling company with proven profitability – strong stability for career growth.
- **Engineering & Tech**: Heavy investment in AI, ML, data science, and platform engineering (open roles include Senior Principal Data Scientist, Software Architect, Engineering Manager).
- **Work Environment**: Based in Bangalore, with a presence in the US; distributed workforce across 27 countries. Remote/hybrid policy not explicitly stated but likely flexible for tech roles.
- **Notable Perks**: Opportunity to work on India’s largest e-commerce platform with massive scale (100M+ orders, 110M+ listings).

## Sources
1. [jobs.lever.co/meesho](https://jobs.lever.co/meesho)
2. [linkedin.com/company/meesho](https://in.linkedin.com/company/meesho)
3. [investor.meesho.com](https://investor.meesho.com/)
4. [investor.meesho.com - Annual Report FY24](https://investor.meesho.com/investor-web/_next/docs/annual_report_2023_2024.pdf)
5. [cbinsights.com/company/meesho](https://www.cbinsights.com/company/meesho)

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