--- title: 'Cognitive Implementation Engineer II, Enterprise at SoundHound AI' canonical: 'https://feeny.ai/job/cognitive-implementation-engineer-ii-enterprise-soundhound-ai-bengaluru-qfaskq5anwb1' type: 'job' last_seen: '2026-09-05' --- # Cognitive Implementation Engineer II, Enterprise at SoundHound AI - **Company:** SoundHound AI - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-04-14 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.gem.com/soundhound/am9icG9zdDoOOdG-_B-rUjgXAXlyENan ## Job description The Opportunity The cognitive engineer is a core member of the agile teams implementing cognitive solutions. These cognitive solutions are to be fit-for-purpose, efficient, and of high quality The responsibility of the cognitive engineer is to build and implement new cognitive functionalities based on extensive Transversal Analysis and Architecture blueprint for clients ## What You'll Do - Responsible for configuring cognitive modules of Amelia – or creating new customized modules with help of Product Engineering – to ensure Amelia can address required functionality - Review outcome of the Transversal Analysis and target Architecture blueprint - Configure (‘train’) Amelia for the agreed use cases - Test Amelia against concrete cases and implement refinements - Discuss with Technical Architect and Cognitive Project Leads approaches to each technical challenge and agree on technical solution - Develop and test each module functionally until it reaches expected behavior - Work with integration experts to connect developed functional solutions to the Automatons that communicate with back-end systems - After project execution, review ‘structural’ changes and developed APIs and decide with R&D if any should be standardized in Amelia - Reuse APIs and automatas or create new APIs and automatas to integrate Amelia with relevant client systems and security framework - Create agile work plan for agreed functionality and validate with cognitive project lead - Configure Amelia ontologies to address required functionality in agile sprints - Create reusable Amelia ‘modules’ (e.g. BPNs) in local language - Create reusable Amelia ontologies in local languages - Stress test new/modified pieces to ensure they can withstand technical end user requirements ## What You'll Bring - Master's / Bachelor's degree in computer science or equivalent - 2+ years of experience with Java, JavaScript, and/or Groovy Scripting Workplace & Compensation This role is available in India and will be hired into Amelia Global Services, a subsidiary of SoundHound AI. The estimated salary for this position is [replace with MIN and MID of range of JOB LEVEL for all applicable LOCATION TIERS] plus equity. In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits. Our recruiting team will provide a specific salary range based on location and years of experience. ## About SoundHound AI ## Company Overview - **One-liner**: SoundHound AI builds voice-native conversational AI agents and platforms that automate operations, service, and commerce across industries like restaurants, automotive, finance, healthcare, and retail. - **Entity Type**: Public (Nasdaq: SOUN) - **Headquarters**: Santa Clara, California, United States (with presence in France, Japan, China, and 27 countries total) - **Founded**: 2005 (as Melodis; rebranded to SoundHound Inc. in 2010 and SoundHound AI in 2022) - **Founders**: Majid Emami (co-founder) and Keyvan Mohajer (co-founder) ## Core Business - **Primary industries**: Voice AI, Conversational AI Agents, Generative AI, Enterprise Software, Restaurant Technology, Automotive Tech, Healthcare AI - **Target customers**: B2B / Enterprise — restaurants (drive-thru and ordering), automotive OEMs and partners, financial services, healthcare providers, retail, IT service desks, and HR organizations - **Mission or purpose**: "Voice-enable the world with conversational intelligence" — creating AI agents "that run operations, service, and commerce for brands in the real world" and exceed human capabilities ## Products & Services - **OASYS Platform**: A voice-native conversational AI platform for building and deploying reliable AI agents across operations, service, and commerce - **Smart Ordering**: AI agents that take and process orders, automate drive-thrus, offer add-ons, and support restaurant staff - **Dynamic Drive-Thru**: AI-powered drive-thru ordering automation for quick-service restaurants - **Smart Answering**: AI-driven call handling and appointment-management agents for businesses - **Amelia Platform**: Enterprise AI agent platform (acquired in 2024) that powers AI agents for large enterprise brands across verticals - **SoundHound Chat AI**: Voice assistant combining SoundHound's conversational AI with leading generative AI platforms for the next generation of voice assistants - **Autonomics**: Operations platform that automates IT service desk tasks and HR processes (password resets, troubleshooting, account management, etc.) - **Industry-specific agents**: HIPAA-compliant healthcare agents integrated with Epic; secure banking agents for accounts, loans, fraud reporting; automotive in-car assistants; telecom outage alerting; retail shopping and returns agents ## Market Standing - **Valuation/Market Cap**: Not disclosed in the sources reviewed; as a publicly traded company, current market value fluctuates daily — check latest SOUN quotes ([Wikipedia](https://en.wikipedia.org/wiki/SoundHound_AI), [LinkedIn](https://www.linkedin.com/company/soundhoundai)) - **Key Metric**: Annual revenue of **$168.9M**; **$721M** in total funding raised across 12 rounds (pre/post IPO); **603 employees** (+30.7% YoY, +182 headcount) - **Notable Investors/Partners**: Mercedes-Benz, Motorola, PSA Auto, Deutsche Telekom, Harman, VIZIO, Snap Inc., Mastercard, and Epic (healthcare EHR integration) ([SoundHound About](https://www.soundhound.com/about)) - **Growth Signals**: - Automates **10 billion+ conversations annually** and holds **400+ patents** - Named a **Leader in the 2026 Gartner Magic Quadrant™ for Conversational AI Platforms** - Acquired **Synq3 Restaurant Solutions** (2024), creating an AI market leader with **10,000+ live restaurant locations** - Acquired **Amelia** (2024), expanding enterprise conversational AI scale and reach - Workforce distributed across 27 countries including US, India, Canada, Germany, and France ## Competitive Advantages - **Proprietary technology**: Speech-to-Meaning® and Deep Meaning Understanding® enable speed and accuracy that the company says surpasses Big Tech voice AI - **Patented IP moat**: 400+ patents and 20+ years of specialist voice AI R&D - **Independent platform**: Unlike competitors tied to one big-tech stack, SoundHound offers a neutral voice-native AI platform (OASYS) with the company's own Agentic+ framework - **Industry depth**: Deep vertical playbooks in restaurants (10,000+ live locations), automotive, healthcare (Epic/HIPAA), and finance - **Scale and track record**: Billions of annual interactions give unique data and reliability signals across real-world deployments ## Strategic Focus - **Scale AI agents on OASYS**: Driving the new voice-native conversational AI platform as the core engine for agent deployment - **Vertical expansion**: Deepening healthcare (Epic-integrated, HIPAA-compliant agents), finance, retail, telecom, IT service desk, and HR offerings - **Acquisition-led growth**: Leveraging Synq3 (restaurants) and Amelia (enterprise) to expand into new verticals and large enterprise brands - **Generative AI integration**: Continuing to blend SoundHound Chat AI with leading generative AI models to create next-gen assistants - **Globalization**: Expanding across automotive OEM partnerships in Japan/China and multilingual deployments (25+ languages) ## Why Work Here - **Culture**: The company emphasizes a collaborative, diverse environment with "openness, curiosity, collaboration, innovation, and humility" — hiring across backgrounds, cultures, ethnicities, genders, and philosophies ([SoundHound Careers](https://www.soundhound.com/careers/)) - **Mission-driven work**: Teammates contribute to pioneering AI agent technology and "voice-enabling the world" with 10B+ interactions annually - **Perks**: Competitive salary and benefits designed to support "a healthy work-life balance" - **Global footprint**: Offices in Santa Clara (HQ) with collaboration across the globe; open roles include Partner Engineer (Voice AI), Technical Program Manager (Automotive), and AI Agent engineering positions in the US, Japan, and China - **Growth environment**: Joining a high-growth public company with +30.7% headcount growth YoY, recent major acquisitions, and a leadership position in a fast-moving AI category ## Sources 1. [SoundHound.com](https://www.soundhound.com/) 2. [SoundHound Careers](https://www.soundhound.com/careers/) 3. [SoundHound About](https://www.soundhound.com/about) 4. [LinkedIn — SoundHound AI](https://www.linkedin.com/company/soundhoundai) 5. [Wikipedia — SoundHound AI](https://en.wikipedia.org/wiki/SoundHound_AI) ## Other roles at SoundHound AI - [Cognitive Technical Lead](https://feeny.ai/job/cognitive-technical-lead-soundhound-ai-bengaluru-spsmt2n6t666) — Bengaluru, India - [Partner Engineer - Audio and ECNR (Automotive)](https://feeny.ai/job/partner-engineer-audio-and-ecnr-automotive-soundhound-ai-beijing-454yj5j5jr2p) — Beijing, China - [Technical Program Manager, Voice AI for Automotive](https://feeny.ai/job/technical-program-manager-voice-ai-for-automotive-soundhound-ai-beijing-hm80hbd0ffbn) — Beijing, China - [Staff Site Reliability Engineer](https://feeny.ai/job/staff-site-reliability-engineer-soundhound-ai-toronto-ncwdyjy7b2ny) — Toronto, Canada - [Software Engineer - Language Technologies Engineering - China](https://feeny.ai/job/software-engineer-language-technologies-engineering-china-soundhound-ai-beijing-sepyj8qv41yf) — Beijing, China - [Partner Engineer, Integration - China](https://feeny.ai/job/partner-engineer-integration-china-soundhound-ai-beijing-c2vhevqgx58m) — Beijing, China - [Technical Program Manager, (Automotive+) [Japan]](https://feeny.ai/job/technical-program-manager-automotive-japan-soundhound-ai-tokyo-w37azpjbp4aq) — Tokyo, Japan - [Senior Software Engineer (Java), Enterprise](https://feeny.ai/job/senior-software-engineer-java-enterprise-soundhound-ai-bengaluru-v9we7jgnnbw0) — Bengaluru, India