---
title: 'Cognitive Technical Lead at SoundHound AI'
canonical: 'https://feeny.ai/job/cognitive-technical-lead-soundhound-ai-bengaluru-spsmt2n6t666'
type: 'job'
last_seen: '2026-09-05'
---

# Cognitive Technical Lead at SoundHound AI

- **Company:** SoundHound AI
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.gem.com/soundhound/am9icG9zdDpUmMl5jJp7Dp7bwfxVO6iQ

## Job description

The Opportunity As a cognitive technical lead, you will be an established partner to our enterprise customers and a lead on AI projects. You will work closely with R&D and our customers to ensure integrations and implementation requirements are met to the highest standard. You'll handle new customer integrations ranging from wide scale environments and you will also be an internal advisor to our R&D teams to interpret all customer needs

## What You'll Do

- Assist in delivering large scale AI projects
- Collaborate to create well engineered, tested and documented software libraries and applications in Java 8, Linux and MySQL.
- Provide engineers with architecture designs and guidance to implement use cases.
- Responsible for the team's code promotion through all environments and provide release notes to clients on a weekly basis.
- Develop shell scripts that assists engineers in searching for log errors across multiple nodes.
- Act as central coordinator for all activities related to technical elements of the project, and is the interaction point between global Amelia teams and the client.
- Run the client configuration and Integration streams with the on-site team and liaise with global Amelia teams (i.e. Configuration & Implementation, Architects, Operations, RnD, InfoSec), to address client’s requirements.
- Support global Amelia teams by linking with Client's IT teams
- Gather client training requirements for post-roll out platform operation and aspects and direct client capability building
- Understand and convert use cases into sound requirements prior to each sprint, based on value maximization and strengths of Amelia technology
- Document conclusions of the deployment, setting the general direction for each of the work streams launching next
- Prepare training materials for client capability building, end user education, and platform usability by customizing sanitized documents and administering web-based training/instructor-led training sessions
- Track and continue to set client expectation on all applicable work streams throughout life of the project and operations
- Track CSAT, MTTD, velocity and delivered business value to achieve the business case objectives

## What You'll Bring

- At least 5+ years of experience with a Bachelor's degree in Computer Science or an equivalent field, or 3 years of experience with an advanced degree
- 3+ years of (similar) experience leading and implementing software or virtual infrastructure projects
- Experience with Java/Groovy, Linux and MySQL is a must.
- Solid knowledge of conversational AI, NLU/NLP, and related tooling
- Deep knowledge of Prompt engineering
- Ability to solve complex technical problems via the application of solution/design thinking
- Ability to manage daily work efforts and risk via exceptions and thoughtful escalations
- End-to-end technical experience in design, engineering, testing, dev ops, support
- Demonstrated ability to lead teams and own project delivery
- Demonstrated Leadership Capabilities
- Ability to communicate to both technical and non-technical audiences
- Understanding and ability to deliver stakeholder reports
- Understanding and ability to create client-facing documents
- Languages: fluent English, written and spoken

Workplace & Compensation This role is available in India and will be hired into Amelia Global Services, a subsidiary of SoundHound AI.

## About SoundHound AI

## Company Overview
- **One-liner**: SoundHound AI builds voice-native conversational AI agents and platforms that automate operations, service, and commerce across industries like restaurants, automotive, finance, healthcare, and retail.
- **Entity Type**: Public (Nasdaq: SOUN)
- **Headquarters**: Santa Clara, California, United States (with presence in France, Japan, China, and 27 countries total)
- **Founded**: 2005 (as Melodis; rebranded to SoundHound Inc. in 2010 and SoundHound AI in 2022)
- **Founders**: Majid Emami (co-founder) and Keyvan Mohajer (co-founder)

## Core Business
- **Primary industries**: Voice AI, Conversational AI Agents, Generative AI, Enterprise Software, Restaurant Technology, Automotive Tech, Healthcare AI
- **Target customers**: B2B / Enterprise — restaurants (drive-thru and ordering), automotive OEMs and partners, financial services, healthcare providers, retail, IT service desks, and HR organizations
- **Mission or purpose**: "Voice-enable the world with conversational intelligence" — creating AI agents "that run operations, service, and commerce for brands in the real world" and exceed human capabilities

## Products & Services
- **OASYS Platform**: A voice-native conversational AI platform for building and deploying reliable AI agents across operations, service, and commerce
- **Smart Ordering**: AI agents that take and process orders, automate drive-thrus, offer add-ons, and support restaurant staff
- **Dynamic Drive-Thru**: AI-powered drive-thru ordering automation for quick-service restaurants
- **Smart Answering**: AI-driven call handling and appointment-management agents for businesses
- **Amelia Platform**: Enterprise AI agent platform (acquired in 2024) that powers AI agents for large enterprise brands across verticals
- **SoundHound Chat AI**: Voice assistant combining SoundHound's conversational AI with leading generative AI platforms for the next generation of voice assistants
- **Autonomics**: Operations platform that automates IT service desk tasks and HR processes (password resets, troubleshooting, account management, etc.)
- **Industry-specific agents**: HIPAA-compliant healthcare agents integrated with Epic; secure banking agents for accounts, loans, fraud reporting; automotive in-car assistants; telecom outage alerting; retail shopping and returns agents

## Market Standing
- **Valuation/Market Cap**: Not disclosed in the sources reviewed; as a publicly traded company, current market value fluctuates daily — check latest SOUN quotes ([Wikipedia](https://en.wikipedia.org/wiki/SoundHound_AI), [LinkedIn](https://www.linkedin.com/company/soundhoundai))
- **Key Metric**: Annual revenue of **$168.9M**; **$721M** in total funding raised across 12 rounds (pre/post IPO); **603 employees** (+30.7% YoY, +182 headcount)
- **Notable Investors/Partners**: Mercedes-Benz, Motorola, PSA Auto, Deutsche Telekom, Harman, VIZIO, Snap Inc., Mastercard, and Epic (healthcare EHR integration) ([SoundHound About](https://www.soundhound.com/about))
- **Growth Signals**:
  - Automates **10 billion+ conversations annually** and holds **400+ patents**
  - Named a **Leader in the 2026 Gartner Magic Quadrant™ for Conversational AI Platforms**
  - Acquired **Synq3 Restaurant Solutions** (2024), creating an AI market leader with **10,000+ live restaurant locations**
  - Acquired **Amelia** (2024), expanding enterprise conversational AI scale and reach
  - Workforce distributed across 27 countries including US, India, Canada, Germany, and France

## Competitive Advantages
- **Proprietary technology**: Speech-to-Meaning® and Deep Meaning Understanding® enable speed and accuracy that the company says surpasses Big Tech voice AI
- **Patented IP moat**: 400+ patents and 20+ years of specialist voice AI R&D
- **Independent platform**: Unlike competitors tied to one big-tech stack, SoundHound offers a neutral voice-native AI platform (OASYS) with the company's own Agentic+ framework
- **Industry depth**: Deep vertical playbooks in restaurants (10,000+ live locations), automotive, healthcare (Epic/HIPAA), and finance
- **Scale and track record**: Billions of annual interactions give unique data and reliability signals across real-world deployments

## Strategic Focus
- **Scale AI agents on OASYS**: Driving the new voice-native conversational AI platform as the core engine for agent deployment
- **Vertical expansion**: Deepening healthcare (Epic-integrated, HIPAA-compliant agents), finance, retail, telecom, IT service desk, and HR offerings
- **Acquisition-led growth**: Leveraging Synq3 (restaurants) and Amelia (enterprise) to expand into new verticals and large enterprise brands
- **Generative AI integration**: Continuing to blend SoundHound Chat AI with leading generative AI models to create next-gen assistants
- **Globalization**: Expanding across automotive OEM partnerships in Japan/China and multilingual deployments (25+ languages)

## Why Work Here
- **Culture**: The company emphasizes a collaborative, diverse environment with "openness, curiosity, collaboration, innovation, and humility" — hiring across backgrounds, cultures, ethnicities, genders, and philosophies ([SoundHound Careers](https://www.soundhound.com/careers/))
- **Mission-driven work**: Teammates contribute to pioneering AI agent technology and "voice-enabling the world" with 10B+ interactions annually
- **Perks**: Competitive salary and benefits designed to support "a healthy work-life balance"
- **Global footprint**: Offices in Santa Clara (HQ) with collaboration across the globe; open roles include Partner Engineer (Voice AI), Technical Program Manager (Automotive), and AI Agent engineering positions in the US, Japan, and China
- **Growth environment**: Joining a high-growth public company with +30.7% headcount growth YoY, recent major acquisitions, and a leadership position in a fast-moving AI category

## Sources
1. [SoundHound.com](https://www.soundhound.com/)
2. [SoundHound Careers](https://www.soundhound.com/careers/)
3. [SoundHound About](https://www.soundhound.com/about)
4. [LinkedIn — SoundHound AI](https://www.linkedin.com/company/soundhoundai)
5. [Wikipedia — SoundHound AI](https://en.wikipedia.org/wiki/SoundHound_AI)

## Other roles at SoundHound AI

- [Partner Engineer - Audio and ECNR (Automotive)](https://feeny.ai/job/partner-engineer-audio-and-ecnr-automotive-soundhound-ai-beijing-454yj5j5jr2p) — Beijing, China
- [Technical Program Manager, Voice AI for Automotive](https://feeny.ai/job/technical-program-manager-voice-ai-for-automotive-soundhound-ai-beijing-hm80hbd0ffbn) — Beijing, China
- [Staff Site Reliability Engineer](https://feeny.ai/job/staff-site-reliability-engineer-soundhound-ai-toronto-ncwdyjy7b2ny) — Toronto, Canada
- [Software Engineer - Language Technologies Engineering - China](https://feeny.ai/job/software-engineer-language-technologies-engineering-china-soundhound-ai-beijing-sepyj8qv41yf) — Beijing, China
- [Partner Engineer, Integration - China](https://feeny.ai/job/partner-engineer-integration-china-soundhound-ai-beijing-c2vhevqgx58m) — Beijing, China
- [Cognitive Implementation Engineer II, Enterprise](https://feeny.ai/job/cognitive-implementation-engineer-ii-enterprise-soundhound-ai-bengaluru-qfaskq5anwb1) — Bengaluru, India
- [Technical Program Manager, (Automotive+) [Japan]](https://feeny.ai/job/technical-program-manager-automotive-japan-soundhound-ai-tokyo-w37azpjbp4aq) — Tokyo, Japan
- [Senior Software Engineer (Java), Enterprise](https://feeny.ai/job/senior-software-engineer-java-enterprise-soundhound-ai-bengaluru-v9we7jgnnbw0) — Bengaluru, India