---
title: 'Collections and Landlord Tenant Administration Manager at Fairstead ESC LLC'
canonical: 'https://feeny.ai/job/collections-and-landlord-tenant-administration-manager-fairstead-esc-llc-dwvavxqx0k1f'
type: 'job'
last_seen: '2026-09-06'
---

# Collections and Landlord Tenant Administration Manager at Fairstead ESC LLC

- **Company:** Fairstead ESC LLC
- **Location:** Fairstead Management - Corp (Property)
- **Work type:** remote
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/fairsteadescllc/jobs/5410975008

## Job description

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

The Collections and Landlord/Tenant Administration Manager oversees the day-to-day management of landlord/tenant litigation and collections activity across an assigned geographic portfolio that may include several different states, while also supervising a team of 4 to 5 team members who each manage similar responsibilities within their own geographic areas. This role partners closely with community managers, regional staff, and outside local landlord/tenant counsel to ensure that non-payment and other landlord/tenant matters are initiated, tracked, and resolved consistently, accurately, and on schedule. The role reports to the General Counsel, Property Management, within the Legal Department.

## RESPONSIBILITIES:

- Directly own and manage a dedicated geographic portfolio of collections and landlord/tenant litigation matters, in addition to supervisory duties.
- Monitor all landlord/tenant litigation within the assigned geography from initiation through resolution.
- Arrange and lead monthly update meetings with local landlord/tenant counsel to review case status and next steps across the portfolio.
- Enter and maintain landlord/tenant case updates in the property management system on a timely and accurate basis.
- Work with community managers, regional staff, and outside local landlord/tenant counsel to initiate non-payment legal proceedings against current tenants on a regular, consistent cadence, as well as holdover and other proceedings on an as-needed basis.
- Serve as a first point of contact, together with the community manager, for outside landlord/tenant counsel on information requests and settlement negotiations.
- Supervise, coach, and support a team of 4 to 5 team members, each responsible for similar landlord/tenant administration duties within their own geographic portfolio.
- Review direct reports' case management and litigation activity to ensure consistency, timeliness, and compliance with company standards and applicable landlord/tenant law.
- Identify trends or issues across geographies and escalate to the General Counsel, Property Management, as appropriate.
- Monitor and report on team-wide portfolio KPIs — including case aging, cycle time, collections recovery rate, and outside counsel spend — across all direct reports, in addition to comparable metrics on their own limited caseload.
- Perform other duties as assigned.

## BENEFITS:

- Generous employer contribution for Medical Insurance through Meritain Health.
- Employer Paid Vision Plans.
- Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
- 12 paid Holidays.
- 15 days of PTO.
- 7 Sick days.
- Employer Paid Life Insurance.
- Flexible Spending Account.
- Nationwide Pet Insurance.
- Disability Insurance.
- Laser Correction Discount.
- Employee Discounts on appliances, apparel, and more.

## QUALIFICATIONS:

- Bachelor's degree required.
- Minimum of five (5) years of prior paralegal or legal case management experience required; experience with landlord/tenant, eviction, or collections matters strongly preferred.
- Prior experience supervising or mentoring team members preferred.
- Experience with property management systems (e.g., Yardi, RealPage, or similar) preferred.
- Strong organizational and case-management skills, with the ability to manage a high volume of active matters across multiple jurisdictions simultaneously.
- Excellent written and verbal communication skills, with the ability to work effectively with outside counsel, community managers, and regional staff.
- Sound judgment and discretion in handling sensitive tenant, legal, and settlement information.
- Ability to work independently in a remote environment and manage competing deadlines across an assigned geography.

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

https://fairstead.com/privacy-policy/

## About Fairstead ESC LLC

## Company Overview
- **One-liner**: Fairstead is a purpose-driven national real estate firm dedicated to building and managing sustainable, affordable communities across the United States.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: New York, New York, United States
- **Founded**: Not publicly available
- **Founders**: Jeffrey Goldberg (CEO)

## Core Business
- **Primary industry**: Real Estate – Affordable Housing, Property Management, Development, Acquisitions, Sustainability
- **Target customers**: B2B (investors, partners, government agencies) and B2C (residents of affordable housing communities)
- **Mission or purpose statement**: “Grounded in empathy and powered by innovation, Fairstead builds vibrant, thriving communities across the country.” [fairstead.com](https://fairstead.com/about/)

## Products & Services
- **Affordable Housing Communities**: Fairstead owns and manages more than 27,000 apartments across 28 states, providing high-quality, affordable rental housing. [linkedin.com](https://www.linkedin.com/company/fairstead)
- **Development & Construction**: In-house expertise in new construction, substantial rehabs, and seismic retrofits (e.g., $120M Samuel Madden Homes redevelopment). [fairstead.com](https://fairstead.com/)
- **Sustainability & Resiliency**: Projects include solar roofs, heat pumps, low-flow plumbing, and energy-efficient retrofits, achieving up to 30% energy cost savings. [fairstead.com](https://fairstead.com/about/)
- **ResiBridge**: In-house internet service providing affordable broadband to residents (active job postings for Network Deployment Technicians). [greenhouse.io](http://job-boards.greenhouse.io/fairsteadescllc)
- **Property Management & Resident Services**: Full-service management including compliance, leasing, maintenance, and community programs.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: $500 million equity commitment announced in 2026 to expand the nation’s affordable housing portfolio. [linkedin.com](https://www.linkedin.com/company/fairstead/jobs)
- **Notable Investors/Partners**: Freddie Mac (named 2025 & 2026 Impact Sponsor), NAHMA (ranked #15 on 2026 Affordable 100 List), Kentucky Housing Corporation, Miami Beach City Commission. [fairstead.com](https://fairstead.com/about/)
- **Growth Signals**: 10.6% year-over-year headcount growth (175 employees), 99 active job postings, 24,500+ LinkedIn followers (+7.2% YoY), and consistent industry awards (Top 50 Owner, Top 10 Companies Completing Substantial Rehabs). [linkedin.com](https://www.linkedin.com/company/fairstead/jobs)

## Competitive Advantages
- **Comprehensive Platform**: In-house capabilities across acquisitions, development, construction, asset management, and property management – rare in the affordable housing space.
- **Sustainability Leadership**: Proven track record of deep energy retrofits and green certifications (Energy Star Award, Gold Award in Excellence Green Initiative).
- **Scale & National Reach**: Over 27,000 units in 28 states with regional offices in New York, Colorado, Florida, and Washington, D.C.
- **Purpose-Driven Mission**: Strong emphasis on community impact, resident services, and responsible stewardship differentiates from purely profit-driven firms.

## Strategic Focus
- **Expansion of Affordable Housing**: Continued acquisition and development of affordable communities, backed by a new $500M equity commitment.
- **Sustainability & Decarbonization**: Retrofitting existing properties with green technologies to reduce carbon footprint and operating costs.
- **Technology Integration**: Deploying ResiBridge for affordable internet and investing in proptech to improve operations and resident experience.
- **Talent Growth**: Hiring across compliance, property management, development, finance, and technology to support national portfolio growth.

## Why Work Here
- **Purpose-Driven Culture**: Employees are motivated by a mission to create positive change in communities. The company states: “We believe an organization united in purpose makes a difference.” [fairstead.com](https://fairstead.com/careers/)
- **Growth Opportunities**: 99 open positions across multiple divisions (compliance, property management, development, finance, tech) with a 10.6% headcount growth rate. Internship programs also available.
- **Work Environment**: Mix of office (NY, Denver, Delray Beach, Bethesda, Fort Mill) and remote roles (e.g., Traveling Compliance Specialist). The company emphasizes a “people first” approach.
- **Notable Perks & Recognition**: CEO Jeffrey Goldberg named New York Entrepreneur Of The Year® (2022); company consistently ranked among top affordable housing owners and managers.
- **Diverse Career Paths**: Roles range from community management and maintenance to senior engineering, finance, and sustainability – suitable for both early-career and experienced professionals.

## Sources
1. [fairstead.com](https://fairstead.com/)
2. [fairstead.com/about](https://fairstead.com/about/)
3. [fairstead.com/careers](https://fairstead.com/careers/)
4. [greenhouse.io - Fairstead ESC LLC Jobs](http://job-boards.greenhouse.io/fairsteadescllc)
5. [linkedin.com/company/fairstead](https://www.linkedin.com/company/fairstead/jobs)

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