---
title: 'Collections Specialist at Barnes & Thornburg LLP'
canonical: 'https://feeny.ai/job/collections-specialist-barnes-thornburg-llp-indianapolis-yt3065krj2kr'
type: 'job'
last_seen: '2026-09-08'
---

# Collections Specialist at Barnes & Thornburg LLP

- **Company:** Barnes & Thornburg LLP
- **Location:** Indianapolis, IN
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-17
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/barnes/198a36c6-5379-4617-b1bb-5a72ab75f9a4

## Job description

## SUMMARY:

Responsible for reviewing aged accounts receivable, analyzing account history and determining proper collection approach to ensure timely collection of accounts receivable. Contacts clients and updates the collections system with details of the calls. Create reports on problematic accounts and provides them to upper management. Work with the client and/or attorney to resolve any disputes or misunderstandings. Works closely with billers to help resolve billing questions. Observes confidentiality of client and firm matters.

## ESSENTIAL DUTIES AND RESPONSIBILITIES: 

- Proactively and professionally interact with firm clients and billing attorneys to facilitate the timely payment of invoices as well as identify any challenges to the client submitting timely payment 
- Review aged accounts receivable, analyze account history and determine proper collection approach to ensure timely collection of accounts receivable 
- Contact clients directly via telephone, email and formal letters in accordance with the firm's collection policies and procedures 
- Enter and maintain accurate, complete and up-to-date information summarizing all collection related activities in the firm's collection software; schedule and maintain follow ups 
- Research and resolve, or initiate the resolution process, for problematic, disputed, and/or past due invoices 
- Provide information to firm attorneys regarding status of their client's accounts receivables  Monitor payment arrangements to ensure compliance with payment terms 
- Promptly respond to inquiries from clients, attorneys and staff, while maintaining a high level of tact and professionalism 
- Prepare reports and analysis on the status of collection matters; provide regular updates to management on these matters 
- Recommend write-offs and/or placement with outside collection agencies or law firms when collection efforts have been exhausted 
- Assists with the backup of Cash Receipts and their responsibilities on an occasional basis 
- Assists Director of Receivables as required.

## KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: 

- A minimum of 3 to 5 years of related financial experience in a professional services organization; law firm experience preferred 
- Working knowledge of credit practices and strong working knowledge of collection techniques 
- Proficiency in MS Office; strong knowledge of Excel preferred 
- Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm 
- Strong writing skills necessary 
- Ability to effectively handle telephone calls with tact, diplomacy and professionalism  Highly self-motivated, self-directed and attentive to detail 
- Must be able to multi-task 
- Must be able to work in a team environment as well as work independently 
- Ability to effectively prioritize and execute tasks in a high-pressure environment  Demonstrated problem-solving skills 
- Ability to foster an atmosphere of support, teamwork and effective collaboration

## WORKING CONDITIONS: 

Normal office environment with little exposure to excessive noise, dust, temperature and the like. 

Work occasionally requires more than 37.5 hours per week to perform the essential duties of the position. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Equal Employment and Opportunity Statement:

Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.

## About Barnes & Thornburg LLP

## Company Overview
- **One-liner**: Barnes & Thornburg LLP is a large, full-service U.S. law firm providing legal services across more than 50 practice areas to clients ranging from Fortune 500 corporations to entrepreneurial growth companies.
- **Entity Type**: Private (LLP / Partnership)
- **Headquarters**: Indianapolis, Indiana, USA
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Legal Services
- **Target customers**: B2B – Fortune 500 corporations, middle-market companies, entrepreneurial growth companies, and government entities.
- **Mission or purpose statement**: “We don’t just grow, we thrive. From day one, you’ll have access to industry-leading support, tools and training, all tailored to meet your needs today — and propel you where you want to go tomorrow.” (from careers page)

## Products & Services
- **[Full-Service Legal Counsel]**: Representation in over 50 practice areas including litigation, labor and employment, intellectual property, corporate, health care, real estate, energy, white collar crime, life sciences, and finance/restructuring.
- **[Client-Focused Platform]**: Customizable rate-setting, origination credit policies, and dedicated business development/marketing teams to help partners grow their practices.
- **[Career Development Programs]**: Structured training for lawyers at every level – BTLaw Academy (junior associates), Pathway to Partnership (mid-to-senior lawyers), and Partner Development Series.

## Market Standing
- **Valuation/Market Cap**: Not applicable (private partnership)
- **Key Metric**: Employs more than 700 attorneys and other legal professionals; specifically 772 lawyers (including 481 partners) across 24 U.S. offices.
- **Notable Investors/Partners**: Not applicable (law firm partnership). No external investors listed.
- **Growth Signals**: Consistent growth trajectory with a lateral retention rate “high above industry average.” Recent expansion of practices in private equity, funds, Latin America, and securities regulation. 24 offices nationwide.

## Competitive Advantages
- **Transparent Partnership Path**: More partners than associates, with clear benchmarks and a structured process to capital partnership.
- **Collaborative Compensation Culture**: Origination credit that recognizes contributions from day one; team success valued over individual tallies.
- **Small-Firm Feel, National Reach**: Despite having 24 offices, the firm emphasizes cross-office collaboration and a collegial environment where individual ideas matter.
- **High Lateral Retention**: Strong integration support and technology infrastructure for seamless moves.

## Strategic Focus
- **Practice Expansion**: Actively building teams in high-growth areas such as private equity, funds, Latin America, and securities regulation.
- **Talent Development**: Investing in formal mentorship, sponsorship (Project Keymaker), and twice-yearly performance evaluations to grow lawyers internally.
- **Client Service**: Maintaining a clients-first culture that prioritizes service and agility in a changing business landscape.

## Why Work Here
- **Career Growth**: Accelerated path to partnership, alternative career paths for those not seeking partnership, and clear compensation structures at every level.
- **Training & Mentorship**: Robust programs like BTLaw Academy, Pathway to Partnership, and one-on-one coaching for legal writing, communication, and time management.
- **Culture**: Described as a workplace that values individuals, not just credentials. Lawyers have a voice through the Legal Talent Development Committee and Associate Committee.
- **Work Environment**: In-office presence expected (multiple U.S. office locations). Hybrid/remote policy not specified; likely office-centric with some flexibility.
- **Notable Perks**: Dedicated business development and marketing support, customizable rate-setting, and a collaborative compensation model that rewards team success.

## Sources
1. [btlaw.com – Careers Overview](https://btlaw.com/en/careers)
2. [btlaw.com – Lawyers & Legal Professionals Careers](https://btlaw.com/en/careers/lawyers)
3. [U.S. News – Barnes & Thornburg LLP Profile](https://law.usnews.com/law-firms/barnes-&-thornburg-llp-613)
4. [jobs.ashbyhq.com – Barnes & Thornburg Jobs](https://jobs.ashbyhq.com/barnes)

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