---
title: 'Collections Specialist at VSC Fire & Security'
canonical: 'https://feeny.ai/job/collections-specialist-vsc-fire-security-richmond-virginia-sj9kfvrjkpsy'
type: 'job'
last_seen: '2026-09-08'
---

# Collections Specialist at VSC Fire & Security

- **Company:** VSC Fire & Security
- **Location:** Richmond Virginia, United States
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/vscfiresecurityinc/jobs/5413703008

## Job description

VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.

The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.

VSC Fire & Security Corporate is seeking candidates for the position of Collections Specialist.

What we offer:

- Competitive salary. Range $25.00 - $35.00  and up based on experience.
- Monday - Friday
- Options for Medical, Dental and Vision insurance for you and your family.
- A 401K plan with a company match.
- PTO and Paid Holidays.
- Opportunities for training and advancement.
- Relevant educational and licensure reimbursement for qualified candidates.
- Health Savings Account (HSA).
- Life Insurance.
- Employee Assistance Program.
- Referral Bonuses.

What you need:

- One to three (1-3) years of experience in accounts receivable, collections or related financial roles.
- High School Diploma or G.E.D.
- Proficiency in using accounting software and basic understanding of accounting principles and practices.
- Excellent communication skills, both written and verbal both independently and part of a team.
- Attention to detail and high level of accuracy in data entry and analysis.
- Strong organizational and time-management skills.
- Accurately interpret instructions and directives as assigned by supervisor.
- Exercise a high level of independence and judgment in organizing, planning, and prioritizing work.
- Assesses all billings, credits, and other critical customer collections information.
- Communicates effectively with customers, vendors, and fellow employees.
- Ability to work professionally under limited supervision.
- Desirable (but not required):
- Bachelor's degree in accounting, finance, or a related field.
- Professional certification in accounting or related field (e.g., Certified Accounts Receivable Professional).

What you will do:

- Contact past due accounts via calls, emails, and mail for payment. Reissue invoices as needed.
- Provide exceptional customer service to facilitate customer payments and maintain consistent follow-up.
- Monitor overdue accounts and collaborate across departments for resolution.
- Reconcile customer accounts to ensure transaction accuracy and resolve discrepancies.
- Investigate and resolve billing disputes in coordination with internal teams and customers.
- Generate and present periodic reports on accounts receivable status, collections, and aging.
- Maintain organized records of customer interactions, correspondence, and collections activities.
- Identify process enhancement opportunities in accounts receivable and collaborate on implementation.
- Reconcile customer accounts to ensure transaction accuracy and resolve discrepancies.
- Identify process enhancement opportunities in accounts receivable and collaborate on best practices.
- Maintain processional communication with both internal and external customers and be the liaison with operations and sales.

VSC Fire and Security is a drug free workplace.

## Equal Opportunity Employer

We look forward to hearing from you!

[www.vscfire.com](http://www.vscfire.com)

## About VSC Fire & Security

## Company Overview
- **One-liner**: VSC Fire & Security is a trusted provider of fire protection, life safety, and security solutions, including inspection, installation, design, and repair of fire sprinkler, alarm, and security systems for commercial, retail, government, and residential customers.
- **Entity Type**: Private subsidiary of **Markel Group Inc.** (NYSE: MKL) – a publicly traded holding company.
- **Headquarters**: Richmond, Virginia, United States
- **Founded**: 1958
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Construction (fire protection and security systems installation and services)
- **Target customers**: B2B (commercial, retail, government, military, healthcare) and B2C (residential)
- **Mission**: To deliver outstanding, efficient, and cost-effective installation and reliable service, repair, and inspection services to all clients, built on values of quality craftsmanship, exceptional customer service, integrity, and reliability.

## Products & Services
- **Fire Sprinkler Systems**: Design, installation, inspection, and repair of water-based, deluge, pre-action, anti-freeze, and clean agent suppression systems.
- **Fire Alarm & Detection Systems**: Design, installation, and maintenance of fire alarm and notification systems.
- **Security Systems**: CCTV, access control, intrusion alarms, intercom/paging, and wireless communication systems.
- **Inspection Services**: Comprehensive NFPA 25 compliance inspections, diesel fuel testing, backflow prevention, and commercial kitchen hood suppression.
- **Service & Repair**: Emergency repair, corrosion/obstruction mitigation, and ongoing maintenance for all fire and security equipment.
- **Design & Engineering**: In-house design of sprinkler systems and low-voltage solutions for new construction and retrofits.

## Market Standing
- **Valuation**: Not disclosed (privately held subsidiary of Markel Group)
- **Key Metric**: Annual revenue estimated at **$213 million** (as of a recent report, likely 2023/2024) [Growjo]
- **Notable Investors/Partners**: Parent company **Markel Group Inc.** (acquired VSC as part of its construction services portfolio). Key partnerships include York Electronics Systems (acquired in 2017) and BFPE International.
- **Growth Signals**: 
  - Headcount: **1,800+ employees** (up from ~1,200 in earlier data) [LinkedIn]
  - Job postings increased **255.6% year-over-year** (as of mid-2025) [LinkedIn]
  - Expanded footprint to **20+ offices** across 12 states, from the East Coast to Texas and Oklahoma [vscfire.com]

## Competitive Advantages
- **60+ years of industry experience** (founded 1958) with a strong reputation for reliability and quality craftsmanship.
- **Breadth of services**: Single-source provider for fire sprinkler, alarm, security, and inspection – simplifying compliance and reducing vendor management for clients.
- **Financial strength** backed by Markel Group, enabling bonding capacity and long-term stability.
- **Extensive training infrastructure**: Paid apprenticeship programs leading to NICET certification, design boot camps, and product certification programs.
- **Large fleet** (950+ vehicles) and geographic coverage across the Eastern and Southern U.S.

## Strategic Focus
- **Geographic expansion**: Continuing to grow into new markets (e.g., Texas, Oklahoma, New Mexico) and increasing density in existing regions.
- **Workforce development**: Investing heavily in training programs to attract and retain skilled technicians (apprenticeships, internships, NICET prep).
- **Technology integration**: Offering advanced security systems (CCTV, access control, nurse call) and corrosion-mitigation services.
- **Operational efficiency**: Streamlining inspections and service contracts with unified billing and automated reminders.

## Why Work Here
- **World-class training**: Paid 4-year apprenticeship leading to a journeyman card, 2-year NICET prep program, and a 2-week sprinkler design boot camp. Internships available for high school and college students.
- **Career growth**: Clear advancement paths from apprentice to technician, foreman, manager, and beyond. Many open positions across multiple locations.
- **Culture**: Emphasizes valuing the individual – “VSC is a company of individuals” – with a focus on professionalism, technical expertise, and customer safety.
- **Benefits**: Competitive salaries, industry-leading benefits, and a strong safety record.
- **Work environment**: Primarily on-site at customer locations and company offices; some hybrid/remote roles available (e.g., Enterprise Service Coordinator, Remote). Roles include fire sprinkler fitters, alarm technicians, designers, project managers, and administrative positions.
- **Stability**: Over 60 years in business, backed by a major public company (Markel), with a growing footprint and job posting growth of 255% YoY.

## Sources
1. [vscfire.com](https://vscfire.com/) – Company overview, locations, services, and history
2. [vscfire.com/join-our-team/](https://vscfire.com/join-our-team/) – Training programs, culture, and career opportunities
3. [vscfire.com/what-we-do/](https://vscfire.com/what-we-do/) – Detailed service offerings and inspection programs
4. [LinkedIn: VSC Fire & Security](https://www.linkedin.com/company/vsc-fire-and-security) – Employee count, growth data, job posting trends, and parent company info
5. [Greenhouse: VSC Fire & Security Jobs](http://job-boards.greenhouse.io/vscfiresecurityinc) – Active job listings and locations
6. [Growjo](https://growjo.com) – Revenue estimate ($213M) and employee count (457 historical, now outdated) – *Note: Revenue figure is third-party estimate*
7. [Markel Group Inc.](https://www.markel.com) – Public parent company (NYSE: MKL)

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