---
title: 'Commercial Account Manager at Yotpo'
canonical: 'https://feeny.ai/job/commercial-account-manager-yotpo-toronto-91d01bt3ys3p'
type: 'job'
last_seen: '2026-10-16'
---

# Commercial Account Manager at Yotpo

- **Company:** Yotpo
- **Location:** Toronto, Canada
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-16
- **Apply:** https://www.yotpo.com/careers/gid-8272597?gh_jid=8272597

## Job description

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

Yotpo's Commercial Account Managers are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within commercial accounts. From retail companies that are household names to digitally native brands, you will be working closely with high recognition names to the caliber of Patagonia, Brooklinen, and Steve Madden. In this role, you'll be instrumental in fostering strong client relationships, understanding their needs, and driving growth in Yotpo’s revenue with each customer. Your ability to navigate various organizational levels, coupled with your commercial acumen and strategic mindset, will be instrumental in driving customer growth and retention.

You will:

- Strategically nurture and close renewals and complex cross-sell and upsell deals that arise through your own relationship building, or through CSM, Partner, Marketing, or other channels
- Serve as a trusted advisor to clients to consult on their business challenges and objectives
- Develop and nurture strong relationships with key stakeholders including economic buyers
- Understand customer pain points and position thoughtful and tailored solutions that lead to meaningful expansion opportunities and introduce our comprehensive suite of products to our largest and most strategic customers
- Forecasting sales and retention activity and revenue achievement, while maintaining satisfied customers
- Demonstrate your knowledge and expertise within different e-commerce verticals and tailor your approach based on the unique challenges and opportunities within each vertical
- Go above and beyond in your sales performance, taking full advantage of an uncapped commission plan/OTE and associated accelerators

Ideally, you’ll bring:

- You have 2+ years of closing experience, with a record of top performance
- You’ve been carrying a mid-market quota at a SaaS company
- You’re a pro at managing 3-6 month long sales cycles: you know how to navigate a complex organization, connecting with manager to C level stakeholders
- You’ve demonstrated ownership in all aspects of territory management and account planning and ability to leverage internal resources effectively (SDRs, Partners, Marketing, etc.)
- You possess a keen ability to thrive in constantly changing, fast-paced, high-growth environments

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo CA:

- Company sponsored RRSP matching.
- 100% coverage of additional benefits programme.
- Equity in options.
- Individualized career development, rewards and recognition.
- Wellness and philanthropic programming and events.
- We are working in a hybrid model, typically in the office 4 days per week.

OTE Based on experience: CAD $ 150,000 annually.

#LI-Hybrid

## About Yotpo

## Company Overview
- **One-liner**: Yotpo is an eCommerce retention marketing platform that helps brands build trust and loyalty through AI-powered reviews, loyalty programs, referrals, and AI visibility tools.
- **Entity Type**: Private (Series F, last raised $230M in 2021 at a $1.4B valuation)
- **Headquarters**: New York, New York, United States
- **Founded**: 2011
- **Founders**: Tomer Tagrin and Omri Cohen

## Core Business
- **Primary industry/industries**: eCommerce marketing platform, customer retention, user-generated content, loyalty management
- **Target customers**: B2B – direct-to-consumer brands, retailers, and eCommerce merchants of all sizes (SMB to enterprise)
- **Mission or purpose statement**: “We help brands earn trust, build loyalty, and grow with confidence. Yotpo turns customer voice into proof, and everyday moments into long‑term relationships.”

## Products & Services
- **Reviews & UGC**: AI-driven review collection, display, and moderation; includes smart review prompts, multi-language support, and AI summaries of common themes.
- **Loyalty & Referrals**: Points-based and tiered loyalty programs, referral campaigns, and rewards to drive repeat purchases and advocacy.
- **AI Visibility (Yotpo Discover)**: Helps brands control how their products appear in AI engines (ChatGPT, Gemini, etc.) by optimizing on-site and off-site signals, tracking AI rankings, and surfacing recommendations.
- **SMS & Email Marketing**: Tools for sending personalized messages, milestone celebrations, and urgency campaigns integrated with the loyalty and reviews data.

## Market Standing
- **Valuation**: $1.4 billion (March 2021, Series F) per Forbes; no recent public valuation update.
- **Key Metric**: Annual revenue of approximately $100M (LinkedIn estimate as of 2025); total funding reported as $406M (Forbes) or $451M (LinkedIn) – conflicting reports.
- **Notable Investors/Partners**: Bessemer Venture Partners (led Series F), Blumberg Capital, Marker, Access Industries. 180+ integrations with platforms like Shopify, Salesforce, Klaviyo, and Adobe Commerce.
- **Growth Signals**: Named to Forbes Cloud 100 (2023); powers tens of thousands of brands globally; expanded to 6 office locations across North America, Europe, Asia-Pacific, and Israel; recently launched AI Visibility product to address AI-driven commerce trends.

## Competitive Advantages
- **Platform approach**: Integrates reviews, loyalty, referrals, and AI visibility into a single retention marketing platform, reducing the need for multiple point solutions.
- **Deep integration ecosystem**: 180+ pre-built integrations with leading eCommerce, marketing, and CRM tools.
- **AI-native capabilities**: From AI review summaries to controlling product rankings in AI engines, Yotpo positions itself as a leader for the AI era of eCommerce.
- **Proven scale**: Trusted by tens of thousands of ambitious brands including Steve Madden, Away, Rothy’s, Princess Polly, Brooklinen, and Moroccanoil.

## Strategic Focus
- **Current priorities**: Doubling down on AI-powered features (Yotpo Discover, AI summaries) to help brands maintain visibility and trust in an AI-driven shopping landscape; expanding global reach with local offices; strengthening platform integrations.
- **Direction for growth**: Becoming the central retention engine for eCommerce brands navigating the shift toward personalized, AI-influenced customer experiences.

## Why Work Here
- **Culture highlights**: Described as a “community of builders, operators, and creatives” focused on solving real problems for brands. Forbes ranked Yotpo among America’s Best Startup Employers (2021).
- **Remote/hybrid/office policy**: Global presence with offices in New York, Tel Aviv, London, Sydney, Sofia (Bulgaria), and Toronto. Roles span multiple locations; specific remote/hybrid policies vary by role and are not publicly detailed.
- **Notable perks or engineering culture**: Significant engineering presence (19% of workforce in technical roles) working on modern stacks (full-stack, backend, DevOps, platform). Recent job postings include Senior Full-Stack Engineer, DevSecOps Engineer, and Frontend Team Leader. Employee reviews on LinkedIn rate culture 3.5/5, work-life 3.5/5, compensation 3.1/5.

## Sources
1. [yotpo.com](https://www.yotpo.com/careers/) – Careers & Jobs page
2. [yotpo.com](https://www.yotpo.com/about/) – About Us page
3. [forbes.com](https://www.forbes.com/companies/yotpo/) – Forbes Company Overview & News (valuation, funding, employee count)
4. [linkedin.com](https://www.linkedin.com/company/yotpo) – LinkedIn Company Page (revenue, funding, headcount, employee breakdown, reviews)

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