---
title: 'Commercial Counsel at Retell AI'
canonical: 'https://feeny.ai/job/commercial-counsel-retell-ai-san-francisco-71p9h29xesqn'
type: 'job'
last_seen: '2026-10-15'
---

# Commercial Counsel at Retell AI

- **Company:** Retell AI
- **Location:** San Francisco, CA
- **Compensation:** $230k–$270k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/retell-ai/f05f065a-a20e-418c-8c73-dad53ea64a21

## Job description

## ABOUT RETELL AI

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B. Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction. We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world. Let's build the future together. Recent recognition:

- [No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026](https://finance.yahoo.com/technology/ai/articles/voice-ai-startup-retell-ai-145200025.html)
- https://a16z.com/the-ai-application-spending-report-where-startup-dollars-really-go/
- [#3 Fastest-Growing Software Company, G2 Best Software Awards 2026](https://company.g2.com/news/g2s-2026-best-software-awards)
- [Best Agentic AI Software, G2 Best Software Awards 2026](https://www.retellai.com/blog/retell-ai-recognized-as-the-best-agentic-ai-software-by-g2)
- [#4 Fastest-Growing Software Vendor, Brex Benchmark 2025](https://www.brex.com/journal/brex-benchmark-december-2025)
- [Enterprise Tech 30 Class of 2026, Nasdaq & Wing VC](https://www.nasdaq.com/videos/retell-ai)
- [Top-Ranked Startup, Lean AI Leaderboard](https://leanaileaderboard.com/)
- [Backed by Y Combinator](https://www.ycombinator.com/companies/retell-ai)

## ABOUT THE ROLE

Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell! We're hiring our first Senior Counsel to build Retell's legal function from the ground up. You'll report directly to the founder and be Sales' go-to partner on every enterprise deal. Voice AI raises new legal questions around consent, AI disclosure, and outbound calling, and you'll help set how we answer them.

## KEY RESPONSIBILITY

This hire has fast, safe contracting that keeps enterprise deals moving.

- Close enterprise agreements (MSA, DPA, BAA, order forms) quickly, with minimal reliance on outside counsel
- Build contract templates, a negotiation playbook, and turnaround SLAs, so sales are never blocked
- Set Retell's position on voice AI legal issues: call recording consent, TCPA, AI disclosure, and customer use-case reviews
- Own platform terms, acceptable use policy, privacy policy, and outside counsel spend

## WHAT WE'RE LOOKING FOR

Must have:

- JD and active US bar membership in California State
- 6+ years of commercial or technology transactions experience OR 4+ years in a tech transactions group at a top law firm
- Experience with privacy and AI regulation (GDPR, CCPA, EU AI Act)

Nice to have:

- Background in telecom, TCPA, or healthcare (BAA) matters

## HOW WE EVALUATE

We care less about checkboxes and more about:

- Judgment that balances legal risk with deal speed
- Precision and speed in real redlines
- Explaining legal issues clearly to non-lawyers
- Ownership under ambiguity

## YOU MIGHT THRIVE IF

- You'd rather find a path to yes than write a memo on why not
- You enjoy high deal volume and fast turnarounds
- You want to build a legal function, not inherit one

## JOB DETAILS

Cash: $230,000 - $270,000 Equity: 4-year vest / 1-year cliff Location: Redwood City, California (Relocation support provided) US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, and F-1 (OPT/CPT).

## OTHER BENEFITS

- 100% coverage for medical, dental, and vision insurance
- $70/day DoorDash credit for breakfast, lunch, dinner, and snacks
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement

## COMPENSATION PHILOSOPHY

- Best offer upfront: Choose from three cash-equity balance options; no negotiation needed
- Top 1% talent: Above-market pay (top 5th percentile) to attract exceptional builders
- High ownership: small teams, >$1M revenue per employee, and significant equity
- Performance-based: Offers tied to interview performance, not tenure or past salary

## INTERVIEW PROCESS

- Recruiter screen (15 min)
- Intro and Deep Dive with Legal team (30 min)
- Hiring Manager or Team Member interview (30 min)
- Onsite (2.5 hours)
- Live Exercise & Negotiation role-play
- Deal walk through
- Cross-functional conversation with Sales and Deal Desk

## About Retell AI

## Company Overview
- **One-liner**: Retell AI is a real-time conversational AI platform that builds human-like, low-latency voice agents to automate phone calls for businesses.
- **Entity Type**: Private (Seed stage, Y Combinator-backed)
- **Headquarters**: San Carlos, California, United States
- **Founded**: 2023
- **Founders**: Bing Wu (CEO), Todd Li (COO), Evie Wang (CTO), Weijia Yu (President), Zexia Zhang (CMO)

## Core Business
- **Primary industries**: Contact Center Automation, AI Voice Agents, Conversational AI, Enterprise Communication Software
- **Target customers**: B2B (enterprise, healthcare, insurance, automotive, SMBs)
- **Mission**: "A world where every business call is handled by AI that actually gets it right."

## Products & Services
- **AI Voice Agent Platform (SaaS)**: Drag-and-drop agentic framework to build, deploy, and manage AI voice agents for inbound (support, routing, appointment booking) and outbound (reminders, lead qualification, surveys) calls. Includes:
  - Real-time function calling (book, pay, update records, transfer)
  - Proprietary turn-taking model and ultra-realistic voices
  - Streaming RAG with auto-sync knowledge base
  - Performance analytics dashboard
  - Batch calling with conversion tracking
  - SIP trunking (connect to any telephony)
  - Enterprise on-prem deployment option
  - Compliance: HIPAA, SOC 2 Type II, GDPR; SSO; PII redaction; role-based access

## Market Standing
- **Valuation**: Not publicly available
- **Key Metric**: $40M annualized revenue (fully profitable as of 2025)
- **Total Funding**: $9.4M (including $4.6M seed round led by Alt Capital, backed by Y Combinator and angel investors)
- **Headcount**: ~69 employees (175% YoY growth)
- **Notable Investors/Partners**: Alt Capital (lead seed), Y Combinator

## Competitive Advantages
- **Proprietary Voice AI Orchestration**: Built from the ground up for sub-second latency (~600ms) and natural turn-taking, not stitched-off APIs.
- **Scalability**: Battle-tested infrastructure handling millions of calls reliably.
- **Enterprise Security**: HIPAA/SOC2/GDPR certified, on-prem deployment, SSO, redaction.
- **High Capital Efficiency**: $40M ARR with only 25 employees at time of reaching that milestone.

## Strategic Focus
- Replace traditional call centers by shifting from human-staffed support to AI-handled routine calls, with human escalation for complex cases.
- Continue improving low-latency, agentic voice models and expanding enterprise feature set (batch calling, analytics, compliance).
- Scale customer base across healthcare, insurance, and other regulated verticals.

## Why Work Here
- **Culture**: Small, high-ownership teams; >$1M revenue per employee; "ship fast" — no committees, ship this week if you can make the case.
- **Work Environment**: In-office in San Carlos (on purpose — speed and collaboration on hard problems).
- **Benefits**: Competitive equity packages, health/dental/vision insurance, meal stipends, relocation support, visa sponsorship (H-1B and other work visas).
- **Tech Stack**: Backend in TypeScript and Python, ML in Python, Frontend in React.
- **Interview Process**: Conversations with co-founders, deep on product thinking and technical ability, transparent and fast.

## Sources
1. [retellai.com](https://www.retellai.com/)
2. [retellai.com/about-us](https://www.retellai.com/about-us)
3. [retellai.com/careers](https://www.retellai.com/careers)
4. [linkedin.com/company/retellai](https://www.linkedin.com/company/retellai)
5. [cbinsights.com/company/retell-ai](https://www.cbinsights.com/company/retell-ai)

## Other roles at Retell AI

- [Accountant (Contract)](https://feeny.ai/job/accountant-contract-retell-ai-remote-9ndscy17pm4x)
- [Senior Billing Manager](https://feeny.ai/job/senior-billing-manager-retell-ai-san-francisco-m2xqdb1qs380) — San Francisco, CA
- [Senior IT Manager](https://feeny.ai/job/senior-it-manager-retell-ai-san-francisco-ry3fvdkq2533) — San Francisco, CA
- [Deployment Strategist](https://feeny.ai/job/deployment-strategist-retell-ai-san-francisco-bvceq03n51k3) — San Francisco, CA
- [Mandarin-speaking: Customer Success Engineer (Contract)](https://feeny.ai/job/mandarin-speaking-customer-success-engineer-contract-retell-ai-remote-xrxwzkwrjq30)
- [Compliance Manager (Contract)](https://feeny.ai/job/compliance-manager-contract-retell-ai-san-francisco-3mdsygdph1ys) — San Francisco, CA
- [Outbound Talent Sourcer (Recruiting SDR)](https://feeny.ai/job/outbound-talent-sourcer-recruiting-sdr-retell-ai-remote-ckswyhpztndd)
- [Senior Deal Desk Manager](https://feeny.ai/job/senior-deal-desk-manager-retell-ai-san-francisco-ap4cwfh4aras) — San Francisco, CA
- [Senior Compliance Manager](https://feeny.ai/job/senior-compliance-manager-retell-ai-san-francisco-7ct2s0vj4xam) — San Francisco, CA
- [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-retell-ai-san-francisco-ydkvh2a6fh74) — San Francisco, CA