---
title: 'Commercial Insurance - Account Manager at EPIC Brokers'
canonical: 'https://feeny.ai/job/commercial-insurance-account-manager-epic-brokers-st-louis-f66wg1p57ywb'
type: 'job'
last_seen: '2026-11-07'
---

# Commercial Insurance - Account Manager at EPIC Brokers

- **Company:** EPIC Brokers
- **Location:** St. Louis, MO
- **Posted:** 2026-10-31
- **Last confirmed live:** 2026-11-07
- **Apply:** https://job-boards.greenhouse.io/edgewoodpartnersinsurancecenter/jobs/8925005002

## Job description

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

## JOB OVERVIEW:

Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on construction and design professionals. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined.

We’ve been so successful, that now we’re looking to grow our team!

The Commercial Insurance Account Manager will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. Accounts are small to middle-market accounts for architect & engineering clients. While the Account Manager will work with new clients produced by others, the Account Manager will not be expected to develop new business.

## WHAT WE’RE LOOKING FOR:

- REQUIRED: Candidates with commercial property & casualty account management experience, preferably at least 2+ years.
- Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions, and who thrive on providing great customer service to internal and external clients.
- Location: REQUIRED - This is a HYBRID role; qualified candidates must be able & willing to work 3 days a week in our St. Louis, MO (Creve Coeur) office.

## WHAT YOU’LL DO:

The Account Manager’s main function is to provide day‐to‐day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients. A detailed list of job duties include (but are not limited to):

Handle day‐to‐day client issues and questions via phone or email including:

- Answer client questions and resolve client problems
- Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution
- Appropriately document customer service transactions
- Handle changes in exposure and manage related endorsement and documentation process
- Forward contract reviews to appropriate resources
- Forward certificate of insurance requests to appropriate resource
- Issue Auto ID Cards as needed
- Create and update account information in the shared database
- Claims reporting
- Assist with processing of invoicing and order financing when appropriate

Proactively manage the insurance renewal and new business process in accordance with EPIC’s timing standards.

- Pre‐complete insurance applications
- Send request for information to clients
- Follow‐up on collecting information
- Submit information to insurers
- Negotiate policy terms
- Obtain options from competing insurers as needed
- Prepare insurance proposal including analysis and comparison of options (if applicable)
- and present to client (mostly via phone or web)
- Prepare documentation including invoicing and confirmation of coverage
- Review and email policies to clients
- Use agency management system (Sagitta) as appropriate throughout the process

Job Accountability Measures

- Customer satisfaction; retention
- Adherence to established procedures
- Timing and quality of service
- Technical accuracy; attention to detail
- Positive professional attitude; leadership
- Proactive problem‐solving
- Effective communication
- Personal development
- Avoidance of errors and omissions
- Meet or exceed agreed‐upon goals

## WHAT YOU’LL BRING:

- Full knowledge of Property & Casualty lines of coverage and services
- Recognize problems and respond appropriately
- Able to analyze situations logically in order to draw solid conclusions
- Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects
- Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel
- Strong attention to detail and time management abilities
- Strong ability to multi-task and assign priority
- Ability to work effectively and efficiently both with and without direct supervision
- Ability to work effectively and efficiently in a team environment as well as independently
- Strong interpersonal communication skills, both written and oral

Education and/or Experience:

- High school diploma or G.E.D. equivalent required. College degree preferred.
- Two or more years' experience in mid-size brokerage working with commercial P&C accounts is strongly preferred
- Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
- Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.

Certificates / Licenses:

- Property and Casualty Broker License

## COMPENSATION:

Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.

## WHY EPIC:

EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

## #LI-AT1

#LI-Hybrid

## About EPIC Brokers

## Company Overview
- **One-liner**: EPIC Insurance Brokers & Consultants is a unique and innovative retail risk management, employee benefits, and specialty program insurance brokerage and consulting firm.
- **Entity Type**: Private
- **Headquarters**: New York, NY, United States (1140 Avenue of the Americas 8th Floor)
- **Founded**: 2007
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: Insurance brokerage and consulting (Risk Management, Employee Benefits, Property & Casualty, Specialty Programs, Private Client Services)
- Target customers: B2B (enterprises, SMBs, high net-worth individuals); emphasis on accounts with >100 employees for employee benefits
- Mission or purpose statement: To put the needs of others ahead of your own, work hard together, respect and embrace diversity and community, and enjoy the process – with no limit to what they can collectively achieve.

## Products & Services
- **Risk Management**: Decoding and disarming risks most likely to affect a business by leveraging expertise, analysis, and insights.
- **Employee Benefits**: Consulting, brokerage, and advisory services with a specific emphasis on accounts with >100 employees.
- **Commercial Property & Casualty**: Insurance solutions for businesses across a wide range of industries.
- **Private Client Services**: Personal risk management consulting and insurance portfolio development for high net-worth individuals.
- **Specialty Program Insurance**: Unique specialty program insurance solutions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Private company)
- **Key Metric**: Over $1B in run-rate revenue; 3,000+ team members; 100K+ clients and growing
- **Notable Investors/Partners**: Not publicly available (Private company)
- **Growth Signals**: Ranked #17 among the Top 100 largest U.S. brokers (per Business Insurance); fastest-growing firm in the insurance industry; nationwide presence with offices across the country; has aligned with the DOD SkillBridge Program for military service members.

## Competitive Advantages
- **Unique Culture ("EPICness")**: Strong emphasis on a "people first" culture with shared values: Owner Mindset, Inspire Trust, Think Big, Drive Results.
- **Scale & Growth**: Over $1B in revenue and 3,000+ employees, indicating significant market presence and stability.
- **Industry Expertise**: Depth of expertise across key lines of insurance with local market knowledge and nationwide support.
- **Community Focus**: Commitment to giving back to the communities where employees live and work.

## Strategic Focus
- **Growth & Expansion**: Continuing rapid growth across the country while maintaining service excellence and a "people first" culture.
- **Innovation**: Embracing innovation in the community and anticipating future client needs.
- **Talent Acquisition**: Actively seeking people who have "the right stuff" – capable, committed individuals who share common beliefs and values.
- **Diversity & Inclusion**: Fostering a work community where every colleague feels welcomed, valued, respected, and heard.

## Why Work Here
- **Culture**: Strong emphasis on "EPICness" – a culture built on shared values of ownership, trust, big thinking, and driving results. The company is recognized as one of the fastest-growing best places to work in the insurance industry.
- **Remote/Hybrid/Office Policy**: Mixed; many roles are location-specific (e.g., New York, Atlanta, Dallas, San Ramon, etc.), but some positions (e.g., Direct Bill Accounting, Pharmacy Benefit Consultant, etc.) are listed as "Remote US Based."
- **Notable Perks**:
  - Full-suite of employee benefits: medical, dental, vision, and pharmacy plans.
  - Access to Wellness programs that support healthy lifestyles.
  - Life and disability insurance, cancer services, and commuter benefits.
  - Commitment to helping employees lead their best lives.
- **Engineering/IT Culture**: Roles exist in Information Technology, Data & Analytics, and Business Applications, suggesting a focus on modernizing internal systems and leveraging data.
- **Diversity & Inclusion**: Explicit commitment to diversity, equity, and inclusion; believes diversity drives innovation.
- **Community Impact**: Strong emphasis on giving back to the communities where employees live and work.

## Sources
1. [epicbrokers.com](https://www.epicbrokers.com/)
2. [epicbrokers.com](https://www.epicbrokers.com/about/)
3. [epicbrokers.com](https://www.epicbrokers.com/about/epic-careers/)
4. [epicbrokers.com](https://www.epicbrokers.com/about/our-values/)
5. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/edgewoodpartnersinsurancecenter)

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