---
title: 'Commercial Lines Account Manager at Foundation Risk Partners'
canonical: 'https://feeny.ai/job/commercial-lines-account-manager-foundation-risk-partners-charlotte-north-e8myhqpc6at7'
type: 'job'
last_seen: '2026-09-09'
---

# Commercial Lines Account Manager at Foundation Risk Partners

- **Company:** Foundation Risk Partners
- **Location:** Charlotte North Carolina, United States
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/foundationriskpartners/jobs/5228649007

## Job description

[Foundation Risk Partners](https://foundationrp.com/), one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Manager to their Professional Risk Practice team in Charlotte, NC.

Job Summary:

Collaborates with the team to consistently deliver high-quality customer service and ensures service standards including execution, delivery and retention are achieved. Provide efficient, professional, and courteous service to clients, by phone, in writing and in person. The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.

Essential Functions:

- Provides daily administrative support to designated Producers and Account Executives, as well as existing clients. Support includes, but is not limited to, gathering and preparing renewal information such as loss runs, driver lists, and experience modification worksheets for the Producer and Account Executive.
- Processes endorsement requests, certificates of insurance, evidence of insurance, and cancellation requests, as well as other support duties assigned by the Account Executive, Producer, or Manager of Service.
- Assists clients with reporting claims, maintains contact throughout the claim settlement process, and updates applicable production staff on claim statuses.
- Processes and follows up on operational duties related to new and existing accounts, risk management, marketing support, order entry, and other administrative functions.
- Ensures all assigned transactions are completed accurately and in a timely manner, and that all documentation is maintained according to agency standards.
- Maintains occasional contact with clients to ensure they are informed about their insurance coverage and related matters.
- Educates and coaches business partners on insurance products, compliance requirements, and operational procedures.
- Invoices applicable accounts and processes premiums as required.
- Maintains current client files and prepares policy renewal questionnaires, recommending coverage enhancements to the Account Executive when appropriate.
- Reviews expiration lists prior to renewal to facilitate customer contact and improve retention.
- Performs client record updates and data entry in the agency management system according to department procedures.

Competencies & Qualifications:

- Ability to analyze complex insurance situations, needs and options and communicate these options both verbally and in writing in a clear, concise manner
- Must be able to work independently with limited supervision
- Must be able to prioritize and effectively manage multiple tasks at once
- Intermediate computer skills with demonstrated knowledge of Microsoft Word, Excel, and PowerPoint
- Strong verbal and written communication and negotiation skills
- Ability to deal with problems involving clients and staff, as well as vendors
- Ability to demonstrate attention to detail with high degree of accuracy
- Ability to multitask and prioritize a variety of activities
- Ability to demonstrate a “client first” attitude
- Ability to work on a team effectively

Education & Experience:

- Must have a valid P&C License
- Minimum of 5 years related experience in the insurance industry
- Knowledge of Applied EPIC highly preferred
- High school diploma

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

## About Foundation Risk Partners

## Company Overview
- **One-liner**: Foundation Risk Partners is one of the fastest-growing insurance brokerage and consulting firms in the United States, operating through a network of highly respected insurance agencies across the full spectrum of commercial, personal, risk management, and employee benefits.
- **Entity Type**: Private (fast-growing, acquisition-driven)
- **Headquarters**: Not publicly available (leadership based in Florida; offices across 23 U.S. states)
- **Founded**: Not publicly available
- **Founders**: Charles Lydecker (Chairman & CEO) and Thomas Tinsley (Co-Founder & Senior Advisor) [foundationrp.com](https://foundationrp.com/overview/)

## Core Business
- **Primary industry**: Insurance brokerage and consulting
- **Target customers**: B2B (commercial businesses, risk management, employee benefits) and B2C (personal lines insurance)
- **Mission or purpose statement**: “Strive for a better you, a better company, and a better community.” FRP emphasizes sustainability, resilience, and client-focused relationships. [foundationrp.com](https://foundationrp.com/overview/)

## Products & Services
- **Commercial Insurance**: Comprehensive coverage for property, liability, workers’ compensation, and specialty lines – delivered through a network of partner agencies. [foundationrp.com](https://foundationrp.com/)
- **Risk Management**: In-depth analysis of potential exposures, risk prediction, and loss mitigation strategies for families and organizations. [foundationrp.com](https://foundationrp.com/)
- **Employee Benefits**: Cost-saving plan designs, attentive execution, and support services to optimize benefits programs for organizations. [foundationrp.com](https://foundationrp.com/)
- **Personal Insurance**: Customized personal lines coverage (auto, home, umbrella, etc.) with competitive rates. [foundationrp.com](https://foundationrp.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Headcount of 3,000 professionals across 159 office locations in 23 states (Q2 2026). [foundationrp.com](https://foundationrp.com/careers/)
- **Notable Investors/Partners**: Not publicly available; however, the company has a Chief Acquisition Officer (Benjamin Barbieri) indicating a strong M&A growth strategy. [foundationrp.com](https://foundationrp.com/overview/)
- **Growth Signals**: 
  - One of the fastest-growing insurance brokerages in the U.S.
  - 64 open positions listed on Greenhouse (as of mid-2026) spanning accounting, claims, IT, account management, marketing, customer service, and more. [greenhouse.io](http://job-boards.greenhouse.io/foundationriskpartners)
  - Active 2026 Summer Sales Internship Program and planned 2027 recruiting. [foundationrp.com](https://foundationrp.com/careers/)
  - National Sales Summit held in Tampa, FL (2026). [foundationrp.com](https://foundationrp.com/)

## Competitive Advantages
- **Scale & Network**: 159 offices across 23 states allow FRP to serve clients nationwide with local expertise.
- **Collaborative Culture**: Emphasizes a “family of insurance brokers” with shared resources and pooled expertise, differentiating from fragmented competitors.
- **Innovation & Technology**: Dedicated Chief Information Officer and Chief Information Security Officer; tech training and modern tools for employees. [foundationrp.com](https://foundationrp.com/overview/)
- **Acquisition Engine**: A dedicated Chief Acquisition Officer and a track record of integrating agencies into a unified platform.
- **Community Commitment**: Over $1M raised by team members for local communities; formal Sustainability & Resiliency Report launched. [foundationrp.com](https://foundationrp.com/overview/)

## Strategic Focus
- **Current priorities**: 
  - Continued organic growth and strategic acquisitions.
  - Investing in technology and data analytics to enhance client service.
  - Expanding the Sales Academy and internship pipeline to develop future talent.
  - Launching the first Sustainability & Resiliency Report to embed transparency and accountability. [foundationrp.com](https://foundationrp.com/overview/)
- **Direction**: Strengthen the “network of agencies” model, deepen client relationships, and attract top talent across the U.S.

## Why Work Here
- **Culture highlights**: Described as “collaborative,” “innovative,” and “client-focused.” Team members are empowered to support local communities. [foundationrp.com](https://foundationrp.com/careers/)
- **Training & Development**:
  - Sales Academies, on-the-job training, mentoring, and conferences (e.g., National Sales Summit).
  - Tech training and career discovery programs. [foundationrp.com](https://foundationrp.com/culture-development/)
- **Internship Program**: Highly regarded – hands-on experience, mentorship, exposure to executive leadership, and licensing support. Multiple interns have transitioned to full-time roles. [foundationrp.com](https://foundationrp.com/culture-development/)
- **Remote/Hybrid Policy**: Not explicitly stated, but positions are listed across many U.S. locations (Florida, California, New York, New Jersey, etc.) suggesting a mix of in-office and potentially hybrid roles. [greenhouse.io](http://job-boards.greenhouse.io/foundationriskpartners)
- **Notable Perks**: Career growth paths, support for insurance licensing, 159 office locations enabling geographic flexibility, and a culture that celebrates awards and recognition.

## Sources
1. [Foundation Risk Partners Careers Page](https://foundationrp.com/careers/)
2. [Foundation Risk Partners Homepage](https://foundationrp.com/)
3. [Foundation Risk Partners About / Leadership](https://foundationrp.com/overview/)
4. [Foundation Risk Partners Jobs on Greenhouse](http://job-boards.greenhouse.io/foundationriskpartners)
5. [Foundation Risk Partners Culture & Development](https://foundationrp.com/culture-development/)

## Other roles at Foundation Risk Partners

- [FRP Summer 2027 Intern](https://feeny.ai/job/frp-summer-2027-intern-foundation-risk-partners-orange-california-856b2fg7e3v0) — Orange California, United States
- [Employee Benefits Sales Consultant](https://feeny.ai/job/employee-benefits-sales-consultant-foundation-risk-partners-columbia-maryland-9cxfyj2zfzvt) — Columbia Maryland, United States
- [Administrative Clerk – Mail & Receivables](https://feeny.ai/job/administrative-clerk-mail-receivables-foundation-risk-partners-santa-rosa-xpw2gd9z9b21) — Santa Rosa California, United States
- [Commercial Lines Account Coordinator](https://feeny.ai/job/commercial-lines-account-coordinator-foundation-risk-partners-lakeland-florida-taprqrhd8mgb) — Lakeland Florida, United States
- [FRP Internship - Summer 2027](https://feeny.ai/job/frp-internship-summer-2027-foundation-risk-partners-sunrise-florida-w6xacs8s3qfv) — Sunrise Florida, United States
- [FRP Internship - Summer 2027](https://feeny.ai/job/frp-internship-summer-2027-foundation-risk-partners-ormond-beach-florida-kxxf37b7dk3c) — Ormond Beach Florida, United States
- [Summer 2027 Internship](https://feeny.ai/job/summer-2027-internship-foundation-risk-partners-new-york-new-york-3dxvgjccfba3) — New York New York, United States
- [Summer 2027 Internship](https://feeny.ai/job/summer-2027-internship-foundation-risk-partners-camden-new-jersey-a6vvxkqfgj7r) — Camden New Jersey, United States
- [Summer 2027 Internship](https://feeny.ai/job/summer-2027-internship-foundation-risk-partners-louisville-kentucky-zz6894czjjqf) — Louisville Kentucky, United States
- [Employee Benefits Customer Service Representative](https://feeny.ai/job/employee-benefits-customer-service-representative-foundation-risk-partners-8keszcvjk5qf) — Camden New Jersey, United States