---
title: 'Commercial Operations Associate at Griffin'
canonical: 'https://feeny.ai/job/commercial-operations-associate-griffin-london-or-within-the-1e0m72y4v8g4'
type: 'job'
last_seen: '2026-11-11'
---

# Commercial Operations Associate at Griffin

- **Company:** Griffin
- **Location:** London OR Within the, United Kingdom
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-11
- **Apply:** https://jobs.ashbyhq.com/griffin/21a4e2da-6958-4a3a-a3f1-92234de01cca

## Job description

## About Griffin

Hi, we’re Griffin. We’re a fully regulated UK bank that powers the accounts and payments offerings of product-led fintechs and platforms like Uber, Yonder, Prosper, and Sidekick. By doing the heavy lifting behind the scenes, our customers can focus on what they do best - delivering amazing customer experiences. We’ve grown rapidly since our launch in 2024, and today provide the banking backbone behind products in remittance, payroll, wealth, insurance, proptech, payments, neobanking and more. We’re moving into card issuing, stablecoin infrastructure, and agentic finance next as we continue to support the next generation of product-led companies. [Learn more about what we do](https://griffin.com)

Our culture We believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments and have done our best to create such an environment at Griffin. People who thrive here don’t require much hand-holding, and go out of their way to figure out how to contribute in the most valuable way possible. We've been remote-first since we were established in 2017 and we remain so today. Work here is asynchronous and fully flexible - because we want to be a part of your life in a way that helps you to get the most out of both your work and home life. We understand that our culture and ways of working aren’t for everyone, and we’re very intentional about our hiring process as a result. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. Our strong culture has helped us to remain a mission-driven company as we have scaled, and gives our people a clear, explicit operating framework and the space to focus on delivering real value for our customers. [Learn more about our culture.](https://griffin.com/culture)

The team Griffin is a UK bank built for builders. We give fintechs and platforms the bank accounts and payment rails to launch their own financial products, and clients like Uber, Yonder, Anna Money and Counting Up build on us. Our commercial team brings sales, customer success and marketing together to win, onboard and grow those clients. We’re a team of 10 people, made up of former founders and growth specialists.

The opportunity You’ll become the engine behind how our commercial team makes decisions. Working alongside the Chief Revenue Officer, the Head of Commercial and the Head of Marketing, you’ll see the full picture of how a bank wins, onboards and grows its clients, and your analysis will shape where the team focuses next. There’s no narrow lane here. One week you’re building a forecast, the next you’re preparing a renewal review, and if something needs an owner, it’s yours.

What success looks like In your first 6 months, you’ll have given the commercial team a forecast it trusts and spotted risks early, so every quarter end runs smoothly. People across Sales, Customer Success and Marketing will rely on our data because it’s accurate and up to date, and the team’s reviews will run like clockwork. The board and investors will receive numbers they can follow with confidence, and the executive team will already be turning to you for its priority projects.

To do this you’ll own

- The numbers: the reporting that runs our commercial business, from pipeline and bookings to annual recurring revenue (ARR), net revenue retention and consumption against forecast, plus pricing and deal-structure modelling, including consumption-based pricing and customer profitability
- Our CRM: clean, well-structured data, built with Sales and Customer Success around clear stage definitions and fields people actually use
- Sales and customer success insight: analysis of conversion, sales cycle length, win and loss reasons and pipeline coverage, plus account analysis for renewals covering volumes, revenue, margin and product adoption
- Marketing performance: campaign tracking and pipeline attribution so every pound of spend ties back to revenue, alongside ad hoc work like target account lists and event reporting
- Commercial governance: deal approval and discount policies, pricing and contract records and clear audit trails, working with Legal, Compliance and Finance
- Our operating cadence: documented processes and the weekly, monthly and quarterly reviews that keep the team in rhythm
- Executive projects: high-priority projects, briefings and materials that give you close exposure to how strategic decisions get made

We expect you to shape this role This description reflects what we need today. How you achieve these outcomes, where you focus your energy, how this role evolves—that’s for you to define as you learn what our customers need and where our technical gaps are.

## Your background

To ensure this, we’re looking for people who have most of the following:

- You’ll have some experience as an operator. If it’s in a commercial, revenue operations, sales operations, analytics, consulting or finance role then that’s a bonus
- A habit of rolling up your sleeves and taking ownership without waiting to be asked
- Curiosity about fintech, banking and how money moves
- A structured mind and an eye for detail, with the flexibility to switch between spreadsheets, research and talking to people, and a knack for finding the story in the numbers and explaining it simply
- The ability to learn quickly, ask good questions and take feedback well
- A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about [how we write](https://griffin.com/how-we-write))

Ideally, you would also:

- Have experience in fintech, SaaS or a fast-growing startup
- Want to build a career in commercial, sales or growth

How do I apply? Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We don’t work with recruitment agencies, so please don’t send us speculative CVs.

Under representation At Griffin, we’re looking for people who instinctively vibe with our values, behaviours and mission. You’re encouraged to apply, even if your experience doesn’t tick every box. Careers, like life, can take many twists and turns. Your technical expertise and path to where you are today will stand out. We're committed to creating a place where everyone belongs and we welcome diverse perspectives, backgrounds and people who are ready to build a global platform for programmable finance

## About Griffin

## Company Overview
- **One-liner**: Griffin is the UK's first full-stack Banking as a Service (BaaS) platform, providing API-first banking infrastructure for companies to embed financial products.
- **Entity Type**: Private (Series A; raised ~$65 m total)
- **Headquarters**: London, United Kingdom
- **Founded**: Not publicly available (company incorporated before 2022)
- **Founders**: David Jarvis (CEO, ex‑Airbnb) and Allen Rohner (CTO, founded CircleCI)

## Core Business
- **Primary industries**: Banking, Payments, Fintech, Banking as a Service, Embedded Finance, Developer Tools
- **Target customers**: B2B – UK‑based fintechs, proptech, wealthtech, lending, payroll, insurance, and SaaS companies (startup to enterprise)
- **Mission**: To help companies embed financial products at the point of greatest relevance, at scale, and with ease

## Products & Services
- **Business Bank Accounts** – Operational accounts with API access, competitive interest on instant‑access funds, and FSCS protection.
- **Safeguarding Accounts** – Dedicated client money accounts (actual bank accounts, not virtual IBANs) compliant with safeguarding regulations.
- **Client Money Accounts** – For regulated industries (CMP, CASS, SRA); dedicated or pooled accounts with unique account numbers.
- **Embedded Savings Accounts** – Interest‑bearing savings accounts with FSCS protection, integrated KYC/KYB.
- **Embedded Bank Accounts** – Full‑powered bank accounts (not virtual) with FSCS protection and integrated compliance.
- **Verify** – KYC/KYB/AML onboarding product with one API integration, manual reviews, and monitoring included.
- **Payments** – UK domestic payments via Faster Payments Service (FPS), CHAPS inbound, and instant book transfers. Bacs, CHAPS outbound, and Direct Debit are planned.
- **Free Sandbox** – No NDA required, no time limits, no fees for testing.

All products are API‑first (RESTful JSON), with clear documentation and a free sandbox.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding ~$65 m (Series A)
- **Notable Investors**: Notion Capital, EQT Ventures, MassMutual Ventures, NordicNinja, Breega, Seedcamp, Tribe Capital; angels include Paul Forster (Indeed co‑founder), Matt Robinson (GoCardless/Nested co‑founder)
- **Notable Customers/Partners**: Uber, Yonder, TransferGo, Marqeta, VertoFX, Prosper, Access Group, WealthKernel, Income Group, Calmony, Haboo, LettsPay, Marygold & Co.
- **Growth Signals**: Full UK banking license (PRA/FCA) granted March 2024; general availability launched; MCP Server launched in open beta May 2025; currently hiring in UK, Germany, Ireland, and Sweden.

## Competitive Advantages
- **Full‑stack BaaS on a regulated bank**: Griffin is a licensed UK bank (PRA/FCA), not a middleware layer – clients build directly on its secure infrastructure.
- **Immutability & reliability**: Proprietary core banking system built on Clojure using a durable event log.
- **Speed**: 8‑week onboarding timeline; free sandbox with no NDA; transparent pay‑as‑you‑grow pricing.
- **FSCS protection**: Actual bank accounts (not virtual IBANs) are covered by the Financial Services Compensation Scheme.
- **Integrated compliance**: Verify product streamlines KYC/KYB/AML with the same API as banking products.

## Strategic Focus
- **Expanding payment rails**: Bacs, CHAPS outbound, and Direct Debit are in development.
- **Supporting new financial models**: Agentic finance and stablecoins are on the roadmap.
- **International hiring**: Growing engineering and product teams across UK, Germany, Ireland, and Sweden.
- **Developer ecosystem**: Open‑sourcing tools (MCP Server) and maintaining a public product roadmap at updates.griffin.com.

## Why Work Here
- **Remote‑first**: Most people work from home most of the time; central London office available for local and visiting staff.
- **Benefits**: Comprehensive health insurance (zero excess, family included), 26 weeks fully paid parental leave, 25 days PTO + national holidays, stock options, learning budget (books, courses, Claude subscription), life insurance (4x salary), pension (meets/exceeds statutory), mental health coaching via Oliva.
- **Flexibility**: Work from abroad up to 20 days per year; unlimited co‑working access via Desana; home office budget for desk, monitor, and chair.
- **Culture**: Values transparency, trust, and resilience; biannual company gatherings; internal transparency (expense cards for all, open strategy).
- **Engineering culture**: Modern stack (Clojure, RESTful API), free sandbox for experimentation, and a focus on building reliable, scalable infrastructure.

## Sources
1. [griffin.com](https://www.griffin.com/) – Homepage with product overview
2. [griffin.com/company-facts](https://www.griffin.com/company-facts) – Detailed company facts, funding, investors, products
3. [griffin.com/careers](https://www.griffin.com/careers) – Benefits, remote‑first policy, culture
4. [griffin.com/about](https://www.griffin.com/about) – Mission, regulatory status, team
5. [griffin.com/culture](https://www.griffin.com/culture) – Core values and behaviours

## Other roles at Griffin

- [Commercial Lead](https://feeny.ai/job/commercial-lead-griffin-london-or-within-the-q56xdkqj43vw) — London OR Within the, United Kingdom
- [Security and Compliance Engineer](https://feeny.ai/job/security-and-compliance-engineer-griffin-london-or-within-the-zekkh03dmb00) — London OR Within the, United Kingdom
- [Manager: Compliance Advisory (and Data Protection)](https://feeny.ai/job/manager-compliance-advisory-and-data-protection-griffin-london-or-within-the-2hk8qsgxk73k) — London OR Within the, United Kingdom
- [Operational Controls Lead](https://feeny.ai/job/operational-controls-lead-griffin-london-or-within-the-s5d1gr9hknc8) — London OR Within the, United Kingdom
- [Infrastructure Engineer](https://feeny.ai/job/infrastructure-engineer-griffin-london-or-within-the-p36cz40ycwcv) — London OR Within the, United Kingdom
- [Commercial Operations Associate](https://feeny.ai/job/commercial-operations-associate-physical-superintelligence-boston-6nz15aww2943) — Boston, MA
- [Commercial Operations Associate](https://feeny.ai/job/commercial-operations-associate-figure-san-jose-r0nyg7eaxt7e) — San Jose, CA