---
title: 'Commercial Operations Intern at Tamara'
canonical: 'https://feeny.ai/job/commercial-operations-intern-tamara-dubai-rbg7zkg9tb4n'
type: 'job'
last_seen: '2026-10-19'
---

# Commercial Operations Intern at Tamara

- **Company:** Tamara
- **Location:** Dubai, United Arab Emirates
- **Posted:** 2026-10-18
- **Last confirmed live:** 2026-10-19
- **Apply:** https://job-boards.eu.greenhouse.io/tamara/jobs/5004015101

## Job description

## About us

Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others.

About the Role:

Tamara is a leading buy now, pay later fintech operating across the UAE and Saudi Arabia, built around the mission of helping people Own Your Dream. A large part of how customers discover and use Tamara happens in-store—at the till and through conversations with store employees.

As a Merchant Field & Marketing Intern, you will be Tamara's on-ground representative across assigned partner stores. You will help ensure Tamara is visible, understood, and confidently recommended by store teams. This is a field role, not a desk role: you will spend most days visiting stores, building relationships, improving execution, gathering frontline insights, and reporting progress.

Duration and Performance Reviews

The internship is designed as a 90-day / 3-month programme. Performance will be reviewed weekly so interns receive timely feedback, clear priorities, and practical support to improve throughout the programme.

A formal progress assessment will take place at the end of the first 45 days. We want every intern to succeed and will provide regular guidance along the way. At the same time, consistent performance, reliability, quality of execution, and follow-through are essential to this field role. If performance at the 45-day assessment is not satisfactory, Tamara may conclude the internship at that stage rather than continue it through the full 90 days.

Your Responsibilities:

- Visit assigned merchant stores according to a planned route and schedule
- Check that Tamara signage, standees, counter cards, and other in-store materials are visible, accurate, current, and in good condition
- Fix simple execution gaps and escalate missing materials, operational blockers, or recurring issues
- Brief and retrain store managers, accountants, cashiers, and sales associates on how Tamara works and how to explain it clearly to customers
- Build strong working relationships with store teams so Tamara remains visible and confidently recommended between visits
- Maintain an accurate directory of key store contacts, including managers, finance contacts, checkout leads, and sales-floor leads
- Gather anonymised frontline insight from store employees about customer questions, objections, checkout drop-off, competitor mentions, and opportunities to improve conversion
- Capture approved photos and short videos for Tamara's marketing and UGC-style content
- Log every visit, including tasks completed, employees met, staff trained, issues found, insights gathered, evidence captured, and follow-up actions
- Submit a weekly report summarising store coverage, improvements, risks, recurring insights, and priorities for the following week
- Score stores against Tamara's evaluation framework and track progress from the current state to the target state

How Success Will Be Measured

- Completion of planned store visits
- Quality and consistency of in-store Tamara visibility
- Number of store employees trained and improvement in their Tamara knowledge
- Speed and quality of issue identification, escalation, and resolution
- Completeness of the store contact directory
- Quality of daily visit logs and weekly reports
- Usefulness of consumer and employee insights gathered
- Quantity and quality of approved content captured
- Improvement in store evaluation scores over time

Working Expectations

- Represent Tamara professionally and respect merchant operating hours
- Secure approval before capturing any in-store content
- Do not photograph or record customers without approved consent
- Keep merchant and employee contact details in approved Tamara systems only
- Report facts and recurring patterns clearly, and escalate urgent merchant, customer, compliance, or brand risks on the same day

## About Tamara

## Company Overview
- **One-liner**: Tamara is the leading fintech platform in Saudi Arabia and the GCC region, offering Sharia-compliant buy now, pay later (BNPL) and payment solutions through a customer-centric financial super-app.
- **Entity Type**: Private (Series? – Unicorn stage, backed by top investors)
- **Headquarters**: Riyadh, Saudi Arabia (King Abdullah Branch Road, King Salman District)
- **Founded**: 2020
- **Founders**: Not publicly available (company was founded in 2020 by a team; individual founder names not disclosed in provided sources)

## Core Business
- **Primary industry/industries**: Fintech (BNPL, payments, consumer finance)
- **Target customers**: B2C (consumers) and B2B (merchants, from SMBs to global brands)
- **Mission or purpose statement**: “To help people make their dreams come true by building the most customer-centric financial super-app on earth” (from Greenhouse careers page) / “Empower people in their daily lives and revolutionize how they shop, pay, and bank” (from docs.tamara.co)

## Products & Services
For each major offering:
- **Tamara Bundle**: Includes Pay in Full and Split in 2/3/4 payment products – flexible, transparent, no hidden fees or interest.
- **Split in Installments**: Allows customers to split purchase amounts into multiple installments (varies by retail category and ticket size).
- **Pay in Full**: Customers pay the total order value upfront via Tamara, with no added fees or interest.
- **Online & In-store Solutions**: Tamara’s payment methods work both for e-commerce and physical retail.
- **Merchant Services**: Boost conversion and AOV, reduce fraud/credit risk, receive upfront payment while customers pay over time, and manage transactions/returns via a dashboard.

## Market Standing
- **Valuation/Market Cap**: $2.107 billion (as of latest funding round – CB Insights lists valuation at $2.107B, making Tamara Saudi Arabia’s first fintech unicorn)
- **Key Metric**: Total funding raised = $2.107 billion (includes equity and lines of credit; latest round was a Line of Credit - II of $1.4B about 9 months ago)
- **Notable Investors/Partners**: Sanabil Investments (wholly owned by PIF), SNB Capital, Checkout.com, Goldman Sachs, Citi Alternative Investments, Apollo Global Management, W2 Investments, Shorooq Partners (22+ investors total). Key merchant partners: SHEIN, Jarir, noon, IKEA, Amazon.
- **Growth Signals**: Serves millions of users across Saudi Arabia, UAE, and Bahrain; expanding globally with offices in Riyadh, Dubai, Cairo, Vietnam, India, Germany, and remote; strong headcount growth visible in open roles across engineering, data, risk, product, and care.

## Competitive Advantages
- **First-mover & unicorn status** in Saudi Arabia’s fintech space.
- **100% Sharia-compliant** certification by Shariyah Review Bureau – a key differentiator in the region.
- **Strong backing** from PIF-linked investors and global financial institutions.
- **Deep merchant integrations** with top regional and global brands (SHEIN, IKEA, Amazon, etc.).
- **Customer-centric super-app vision** combining payments, shopping, and banking in one platform.

## Strategic Focus
- Build the most comprehensive financial super-app in the GCC, expanding product offerings beyond BNPL (e.g., banking, credit).
- Scale across the region (already in Saudi, UAE, Bahrain) and enter new markets.
- Invest in data, AI, and engineering talent to enhance risk management, personalization, and customer experience.
- Maintain Sharia compliance while innovating payment flexibility.

## Why Work Here
- **Culture highlights**: “Customer Obsessed”, “Ownership”, “Resilience”, “Curiosity”, “One Team, One Mission” – strong emphasis on trust, simplicity, and being “everywhere people need us.”
- **Work policy**: Hybrid/remote options available – offices in Saudi Arabia, UAE, Egypt, Vietnam, India, Germany, plus fully remote roles (per Greenhouse careers page).
- **Notable perks/engineering culture**: “We hire for human qualities, not just skills”; focus on continuous learning, data-informed decision-making, and building scalable systems; global team with diverse backgrounds; roles in engineering (backend, Flutter, QA), data science, risk, product design, and more.
- **Growth opportunity**: As a fast-growing unicorn, employees can have high impact and career acceleration.

## Sources
1. [Greenhouse – Jobs at Tamara](https://job-boards.eu.greenhouse.io/tamara)
2. [Tamara – Life at Tamara](https://tamara.co/en-kw/life-at-tamara)
3. [CB Insights – Tamara Profile](https://www.cbinsights.com/company/tamara)
4. [Tamara Docs – Introduction to Tamara](https://docs.tamara.co/docs/introduction-to-tamara)
5. [Tamara Careers Page](https://tamara.co/en-sa/careers)

## Other roles at Tamara

- [Collections Advisor](https://feeny.ai/job/collections-advisor-tamara-riyadh-cxka9m3fvdcr) — Riyadh, Saudi Arabia
- [Trust & Safety Quality Analyst](https://feeny.ai/job/trust-safety-quality-analyst-tamara-riyadh-4q4751p35pwf) — Riyadh, Saudi Arabia
- [Data Analyst II - Finance](https://feeny.ai/job/data-analyst-ii-finance-tamara-riyadh-m022r09rm8pe) — Riyadh, Saudi Arabia
- [Associate Product Manager - Care](https://feeny.ai/job/associate-product-manager-care-tamara-riyadh-hm4bdzcmksad) — Riyadh, Saudi Arabia
- [Merchant Acquisition Specialist](https://feeny.ai/job/merchant-acquisition-specialist-tamara-sharjah-e78j68webzhp) — Sharjah
- [Data Engineering Manager II](https://feeny.ai/job/data-engineering-manager-ii-tamara-riyadh-df5za07adgw5) — Riyadh, Saudi Arabia
- [Data Engineering Manager II](https://feeny.ai/job/data-engineering-manager-ii-tamara-india-q7pggcdeqqp0) — India
- [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-tamara-india-s93722nb961j) — India
- [Merchant Success Lead](https://feeny.ai/job/merchant-success-lead-tamara-dubai-1px5sy9kb053) — Dubai, United Arab Emirates
- [Merchant Retention Lead](https://feeny.ai/job/merchant-retention-lead-tamara-dubai-v4x6tkxytdy3) — Dubai, United Arab Emirates