--- title: 'Commercial Operations Specialist at Minitab' canonical: 'https://feeny.ai/job/commercial-operations-specialist-minitab-state-college-87pb4akvbx1j' type: 'job' last_seen: '2026-11-10' --- # Commercial Operations Specialist at Minitab - **Company:** Minitab - **Location:** State College, PA - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-10 - **Apply:** https://job-boards.greenhouse.io/minitab/jobs/8193680003 ## Job description We’re looking for a Commercial Operations Specialist to work onsite in State College, PA. To thrive in this role, you enjoy being part of a collaborative team and take pride in doing work accurately and reliably. You’re eager to learn, comfortable shifting between priorities, and able to stay focused through a busy workload that includes recurring tasks. You communicate clearly, follow through on commitments, and look for ways to make everyday processes work better. If you thrive in a fast-paced environment and love being the connective tissue that keeps operations running smoothly, this is the role for you. At Minitab, you'll help transform the future of manufacturing. Every day, the world's leading manufacturers rely on Minitab to increase efficiency, improve quality, reduce waste, and make smarter, data-driven decisions that power better factories and better products. Our smart manufacturing platform connects data across the enterprise to uncover hidden capacity, eliminate bottlenecks, optimize machine performance, simulate improvements before implementation, and accelerate innovation through advanced analytics and experimental design. As part of our team, you'll collaborate with passionate, talented colleagues who are solving meaningful, real-world challenges for global industry leaders. With more than 250,000 users, 30,000 organizations, and 90% of the Fortune 100 trusting Minitab, you'll have the opportunity to make a measurable impact while growing your career in a collaborative, innovative, and customer-focused environment where your ideas matter. ## What You’ll Do As a key partner to our Sales, Customer Order Management (COM), Finance, and Revenue Operations teams, you will: Be the Operational Backbone of the Sales Organization - Manage and maintain the regional Sales email inbox, ensuring timely, professional communication with internal teams, customers, and prospects. - Update and maintain accurate customer account information (billing, shipping, legal entity changes, contact details, etc.). - Resolve bounce-back email issues and drive ongoing CRM data quality and cleanup efforts. - Assist with security questionnaires in collaboration with Customer Success. - Support ad-hoc regional tasks and administrative needs as they arise. Partner with Sales to Advance Opportunities - Collaborate closely with Customer Order Management and Finance to clarify orders, ensure complete documentation, and help process transactions efficiently. - Support Team Track reporting, CRM hygiene, QBR preparation, and operational meetings. - Participate in trainings and team sessions that increase operational consistency and excellence. Drive Revenue Operations Initiatives - Serve as a first-line resource for process questions from the sales teams you support. - Assist with data cleanup, reporting, and process-improvement projects aimed at strengthening our revenue engine. What Makes You Successful You excel in a role that blends communication, attention to detail, and operational depth. You enjoy juggling multiple tasks, working in a team environment, and take pride in keeping systems, data, and processes running smoothly. You bring these strengths: - Collaborates: You build strong partnerships across teams. - Communicates Effectively: You tailor information to different audiences with clarity and professionalism. - Action Oriented: You tackle challenges with a sense of urgency and enthusiasm. - Ensures Accountability: You follow through on commitments and help others do the same. - Plans & Aligns: You organize your work to meet both team and organizational goals. - Resourcefulness: You find creative solutions and use available resources wisely. ## What You Bring - 3+ years of administrative experience, sales support highly desired - Bachelor’s degree or equivalent work experience - Strong proficiency in written and spoken English - Comfort working cross-functionally and managing multiple priorities - A passion for supporting sales teams, working in a team environment, and improving operational workflows ## Why Minitab At Minitab, you’ll join a collaborative, mission-driven team empowering businesses around the globe through world-class analytics. You’ll grow your skills in a supportive environment that values curiosity, accountability, and continuous improvement. This is an onsite position at our State College, PA headquarters and candidates must be within commutable distance of State College, PA for consideration. Remote work is not an option for this position. This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ## About Minitab ## Company Overview - **One-liner**: Minitab provides data analysis, statistical software, and process improvement solutions that help organizations worldwide unlock the value of their data. - **Entity Type**: Private (mature, privately held company; no public ticker) - **Headquarters**: State College, Pennsylvania, United States - **Founded**: 1972 (introduced at Penn State University) - **Founders**: Barbara Ryan (Chairwoman and co-founder) along with two colleagues ## Core Business - **Primary industry/industries**: Analytics, statistical software, quality and process improvement, data science. - **Target customers**: B2B – enterprise (90%+ of Fortune 100), SMB, education, and government. - **Mission/purpose statement**: “To help customers around the world leverage the power of data analysis to gain insights and make a significant impact on their organizations.” [minitab.com](https://www.minitab.com/en-us/company/) ## Products & Services - **Minitab Statistical Software** – Flagship desktop/cloud statistical analysis tool for quality improvement, hypothesis testing, regression, and more. - **Minitab Connect** – Cloud-based platform for collaboration, automation, and analytics with anywhere/anytime access. - **Minitab Solutions Analytics™** – An integrated ecosystem combining software, training, and expert support to drive digital transformation and process improvement. - **Quality Trainer** – E-learning and certification resources for statistical and quality methods. - **Minitab Workspace** – Tools for brainstorming, cause-and-effect analysis, and project management. ## Market Standing - **Valuation/Market Cap**: Not disclosed. - **Key Metric**: Annual revenue not publicly available; customer list includes over 90% of the Fortune 100 and a majority of the Fortune 500. [minitab.com](https://www.minitab.com/en-us/company/) - **Notable Investors/Partners**: Not applicable (privately held, founder-led). Key partners in quality/continuous improvement ecosystems. - **Growth Signals**: 34 active job openings (July 2025) across Sales, Engineering, and Compliance; headcount growth reported as +14.2% YoY on LinkedIn. [LinkedIn](https://www.linkedin.com/company/minitab); Global presence with offices in the US, Europe, Asia, and Australia. ## Competitive Advantages - **Market leadership**: Over 50 years of domain expertise in statistical quality and continuous improvement software. - **Customer loyalty**: Deep penetration in Fortune 100 companies – many customers have used Minitab for decades. - **Integrated approach**: Solutions Analytics™ combines software, training, and support, creating a sticky ecosystem. - **Strong brand recognition**: Widely taught in universities, creating a generation of practitioners who bring Minitab into their workplaces. ## Strategic Focus - **Cloud transformation**: Pushing Minitab Connect and cloud-based analytics to enable remote collaboration and scalability. - **Digital process improvement**: Expanding from traditional quality to broader digital transformation initiatives (supply chain, cost reduction). - **AI/ML integration**: Incorporating machine learning and AI compliance roles (e.g., AI Compliance & Systems Engineer job posting) to modernize offerings. - **Global reach**: Hiring in EMEA, APAC, and the Americas to support a distributed customer base. ## Why Work Here - **Culture**: Emphasizes trust, respect, integrity, collaboration, and accountability. Described as “one big global team” that cares about each other and the impact of their work. [minitab.com](https://www.minitab.com/en-us/company/careers/) - **Work model**: Hybrid and remote options available – many sales and engineering roles are listed as “Americas Remote.” Offices in State College (HQ), Chicago, Paris, Sydney, Tokyo, Hong Kong, Hilversum, Munich, etc. - **Benefits**: Regional benefit packages (US, UK, Netherlands, Japan, Australia, France, Germany, Hong Kong). Includes wellness, professional development, and social events. - **Internship program**: “MINItern” program offers meaningful projects, networking with executives, and professional development sessions. - **Engineering culture**: Senior software and DevOps roles (State College, PA); quality engineering positions; emphasis on building high-impact data products. ## Sources 1. [Minitab Careers Page](https://www.minitab.com/en-us/company/careers/) 2. [Minitab About Us](https://www.minitab.com/en-us/company/) 3. [Minitab Job Board (Greenhouse)](https://job-boards.greenhouse.io/minitab) 4. [Minitab LinkedIn](https://www.linkedin.com/company/minitab) 5. [Minitab Homepage](https://www.minitab.com/en-us/) ## Other roles at Minitab - [Talent Acquisition Intern](https://feeny.ai/job/talent-acquisition-intern-minitab-state-college-ahxk49efj22a) — State College, PA - [Regional Manager, Renewals](https://feeny.ai/job/regional-manager-renewals-minitab-hilversum-north-holland-vtj8hpkwwqph) — Hilversum North Holland, Netherlands - [Senior Account Executive - SaaS](https://feeny.ai/job/senior-account-executive-saas-minitab-americas-p9nx67m97zz8) — Americas - [Senior Software Quality Engineer](https://feeny.ai/job/senior-software-quality-engineer-minitab-state-college-tdy5cx4p0xae) — State College, PA - [Commercial Contracts Manager](https://feeny.ai/job/commercial-contracts-manager-minitab-chicago-nhy9qxfsfaka) — Chicago, IL / State College, PA - [DevOps Engineer](https://feeny.ai/job/devops-engineer-minitab-state-college-mrwhacnvv5d6) — State College, PA - [Director, Information Technology](https://feeny.ai/job/director-information-technology-minitab-state-college-g8e6nk9waew0) — State College, PA - [Software Quality Engineer](https://feeny.ai/job/software-quality-engineer-minitab-state-college-mhy15wneryts) — State College, PA - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-minitab-coventry-he0c117xrydp) — Coventry, United Kingdom - [Simulation Consultant](https://feeny.ai/job/simulation-consultant-minitab-americas-state-college-pa-s47np60qt9m1) — Americas / State College, PA