---
title: 'Commercial Relationship Manager - DC Metro Market at Capital Bank'
canonical: 'https://feeny.ai/job/commercial-relationship-manager-dc-metro-market-capital-bank-rockville-a3bvszah52g6'
type: 'job'
last_seen: '2026-09-15'
---

# Commercial Relationship Manager - DC Metro Market at Capital Bank

- **Company:** Capital Bank
- **Location:** Rockville, MD
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/capitalbank/jobs/4403742009

## Job description

## About Us

Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 6 out of 7 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

Position Purpose The Commercial Relationship Manager (CRM / RM) is a outside sales role focusing on acquiring new and maintaining existing Commercial and Industrial (C&I) relationship in the Bank. A C&I RM targets relationships equal to or greater than $5,000,000 in revenue and equal to or greater than $2,500,000 in loan requests for the Bank. The loan size and revenue size serve as guidelines and actual relationships and loan maybe above or below the stated amounts.

The role has overall responsibility for ensuring that the Bank is generating revenue and growing the overall C&I portfolio and deposit base within the Commercial Bank based on the parameters outlined above and is accountable for meeting and/or exceeding their goals each year. Further, the role ensures that the overall credit quality of the C&I portfolio meets the credit standards for the Bank.

Position Responsibilities

- With a focus on C&I customers, works with existing and prospective customers to obtain and retain business relationships.
- Leads the credit process workings with the Commercial Relationship Liaison and the Credit Administration team to prepare credit requests files for review and will attend the Loan Committee meetings and present the credit requests for approval
- Approves or recommends for approval sound loans reflecting attention to analysis, loan structure, and pricing relative to the risk and value of the borrower within lending authority and bank loan policy.
- Facilitates closings with the customer, settlement agents and/or attorneys.
- Services and manages the loan portfolio in partnership with the Portfolio Manager
- Negotiates complex pricing, loan structure, and loan agreement issues on large borrowers.
- Monitors existing assigned loans to ensure complete compliance with loan terms, proper loan risk ratings, timely past due management, and problem loan detection.
- Understands regulatory compliance matters that directly affect lending processes and is committed to complying with those requirements.
- Acts as the escalation point for the assigned team in relation to issues that arise.
- Works with team members on loan write-ups and deal structures. Ensures that deals that go to Loan Committee are sound and within the guidelines set by the Loan Committee.
- Works closely with the C&I Team Leader and C&I Market Executive execute strategies to drive business.
- Works closely with the Treasury Services team to create and execute strategies to increase deposits and treasury services relationships.
- Works with the team to create the annual sales plan and execute the plan accordingly.
- Be a leader in the market they serve. This includes but is not limited to attending community events, networking, serving on the boards of local non-profits, and developing Centers of Influence.

## Minimum Education & Experience

- Previous and successful sales experience as a Commercial Relationship Manager/ Loan Officer/Business Banker with experience in C&I lending.
- Experience doing business with C-Level executives and investors.
- Experience in all aspects of the loan and credit process and a good understanding of how the banking industry operates.

Technical Knowledge and Skills

- Advanced underwriting skills
- Highly analytical in nature
- Strong credit acumen and experience
- Understands both the structure of loans and deposit solutions and is experienced with directly negotiating the terms.
- Understanding and knowledge of loan documentation and working with outside counsel to ensure correctness.
- Knowledge of lending and depository procedures and regulations.
- Proficient in Microsoft Office Software Suite (Word, Excel, PowerPoint, etc.).
- Excellent verbal and written communication skills.

Other

- Ability to travel within the defined market area as needed.
- Market area focus to include Washington DC and Montgomery County, MD surrounding areas.

## Compensation

- Base Salary Range: $170,000 - $210,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
- Additional Compensation: This role will participate in a lucrative incentive plan with payout based on your ability to meet assigned goals.

Working Arrangements

- This is a hybrid role expected to work in office Monday, Tuesday, Thursday, and Friday. You will be able to work remotely on Wednesday.
- This role will be based at our corporate headquarters in Rockville, MD.

Why Join Us?

- Join a growing company with a culture that fosters an entrepreneurial spirit
- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
- Company Contributions to your 401k - Regardless of your contribution
- Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
- Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.

## About Capital Bank

## Company Overview
- **One-liner**: Capital Bank is the community banking division of Chemung Canal Trust Company, offering personal and business banking, wealth management, and trust services to individuals and businesses in New York.
- **Entity Type**: Division of Chemung Canal Trust Company (Public, NASDAQ: CHMG)
- **Headquarters**: Elmira, New York, USA
- **Founded**: 1833 (as Chemung Canal Trust Company; Capital Bank brand operates under this charter)
- **Founders**: Not publicly named (the parent company was founded in 1833 by a group of local business leaders)

## Core Business
- **Primary industry**: Community banking, wealth management, retirement services
- **Target customers**: Individuals, small-to-medium businesses (SMBs), and local enterprises in New York communities (B2C & B2B)
- **Mission statement**: “To remain a strong and independent financial institution that creates value for shareholders, customers, employees, and the communities we serve, all while upholding the highest ethical standards.” [capitalbank.com/who-we-are/](https://www.capitalbank.com/who-we-are/)

## Products & Services
- **[Personal Banking]**: Checking, savings, mortgage, and consumer lending – designed for local individuals and families. [capitalbank.com](https://www.capitalbank.com/)
- **[Business Banking]**: Business loans, treasury management, and commercial deposit accounts for local businesses. [capitalbank.com](https://www.capitalbank.com/)
- **[Wealth Management]**: Investment management, financial planning, and trust & estate administration through a dedicated team of CFAs, CTFAs, and CFP® professionals. [capitalbank.com/team/](https://www.capitalbank.com/team/)
- **[Retirement Services]**: 401(k) plan administration, retirement plan management, and advisory services for businesses and individuals. [capitalbank.com/team/](https://www.capitalbank.com/team/)
- **Service type**: On-site branch banking, relationship-based advisory, and digital banking (online/mobile).

## Market Standing
- **Valuation/Market Cap**: Not separately disclosed for the Capital Bank brand; parent company Chemung Canal Trust Company (CHMG) has a market cap of approximately $200–$300 million (as of 2025, based on public filings – no precise figure in provided sources).
- **Key Metric**: Not publicly available for the division; parent company revenue historically around $80–$100 million annually (proxy from public filings). The bank is described as “the oldest locally owned and managed community bank in New York” with over 190 years of continuous operation. [capitalbank.com](https://www.capitalbank.com/)
- **Notable Investors/Partners**: Part of a publicly traded trust company; no external venture investors. Community partnerships include local nonprofits and business organizations. [capitalbank.com/career/](https://www.capitalbank.com/career/)
- **Growth Signals**: Emphasis on talent development programs (internal leadership program, mentorship, career circles); continues to expand wealth management and retirement services teams; strong community engagement (volunteering, sponsorships). [capitalbank.com/career/](https://www.capitalbank.com/career/)

## Competitive Advantages
- **Longevity & Trust**: Over 190 years of stable, local operations build deep community relationships and brand trust.
- **Independent Governance**: 13 of 14 board members are independent, ensuring impartial oversight and ethical decision-making. [capitalbank.com/who-we-are/](https://www.capitalbank.com/who-we-are/)
- **Personalized Service**: “Platinum Promise” philosophy based on mutual respect, open communication, and accountability, differentiating from larger national banks. [capitalbank.com/who-we-are/](https://www.capitalbank.com/who-we-are/)
- **Integrated Wealth & Banking**: Full suite of wealth management (CFAs, CFP®) combined with traditional banking under one roof.

## Strategic Focus
- **Community Banking Leadership**: Continue to grow local market share while maintaining high-touch, personalized service.
- **Wealth Management Expansion**: Adding seasoned investment officers and retirement plan specialists to deepen advisory capabilities. [capitalbank.com/team/](https://www.capitalbank.com/team/)
- **Talent Development**: Investing in career development programs (job shadowing, mentoring, leadership program) to attract and retain top talent. [capitalbank.com/career/](https://www.capitalbank.com/career/)
- **Digital Modernization**: Maintaining online/mobile banking while preserving in-branch relationships.

## Why Work Here
- **Culture**: “Attracts top talent, nurtures career growth, and recognizes achievements” – collaborative, customer-first environment. [capitalbank.com/career/](https://www.capitalbank.com/career/)
- **Work Policy**: Not explicitly remote/hybrid; typical community bank roles are on-site at branches in New York, though some back-office/flexibility may exist.
- **Benefits Package**:
  - Health, dental, vision, and life insurance
  - Profit sharing / 401k plan
  - Paid time off, flexible spending/HSA accounts
  - Tuition reimbursement, continuing education
  - Career development programs (leadership program, mentoring, career circles)
  - Short/long-term disability, employee assistance program
  - Free parking, wellness benefits (gym reimbursements, wellness events)
  - Employee discounts and community involvement opportunities [capitalbank.com/career/](https://www.capitalbank.com/career/)
- **Engineering Culture**: Not tech-focused; employees are banking professionals, relationship managers, and trust officers. Technology roles likely limited.

## Sources
1. [capitalbank.com](https://www.capitalbank.com/)
2. [capitalbank.com/career/](https://www.capitalbank.com/career/)
3. [capitalbank.com/who-we-are/](https://www.capitalbank.com/who-we-are/)
4. [capitalbank.com/team/](https://www.capitalbank.com/team/)
5. [job-boards.greenhouse.io/capitalbank](https://job-boards.greenhouse.io/capitalbank)

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