--- title: 'Communications Coordinator at Kaseya Careers' canonical: 'https://feeny.ai/job/communications-coordinator-kaseya-careers-franklin-9ychk6rr399t' type: 'job' last_seen: '2026-09-13' --- # Communications Coordinator at Kaseya Careers - **Company:** Kaseya Careers - **Location:** Franklin, TN - **Posted:** 2026-07-30 - **Last confirmed live:** 2026-09-13 - **Apply:** https://www.kaseya.com/careers/jobs/id/5999699004/?gh_jid=5999699004 ## Job description ## About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by [Insight Partners](https://www.insightpartners.com/), a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it. We are seeking a highly organized, detail-oriented Communications Coordinator to support day-to-day communications activities across multiple brands, programs and initiatives. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing projects and processes, and takes pride in producing accurate, polished work. The Communications Coordinator will assist with email marketing, newsletter production, social media scheduling, content organization, and various communications-related projects. Success in this role requires strong attention to detail, excellent organizational skills, follow-through, and a willingness to learn new tools and technologies. ## Responsibilities - Create and manage newsletters, announcements, recurring email campaigns, and other communications. - Coordinate social media scheduling and publishing across multiple brands and platforms. - Assist with campaign execution, including surveys, testimonial collection, content organization, and creative project coordination. - Help maintain communications calendars and collaborate with internal teams to gather information and ensure timely, accurate communications. - Utilize AI-powered tools to support content drafting, organization, and workflow efficiency. - Perform quality assurance reviews to ensure communications are accurate, professional, and aligned with brand standards. ## Preferred Qualifications - Exceptional attention to detail and commitment to accuracy. Strong organizational and time management skills, with the ability to manage multiple projects and deadlines simultaneously. - Excellent written communication, editing, and proofreading abilities. - Comfortable working with technology and learning new software platforms quickly. - Self-motivated, dependable, and able to follow processes while maintaining high-quality work. - Ability to travel periodically for training events, team meetings, and company functions. - Experience with email marketing platforms such as HubSpot, Keap, or similar tools. Experience with social media scheduling tools. Working knowledge of AI tools for content creation, organization, or productivity. - Experience with email marketing platforms such as HubSpot, Keap, or similar tools. - Experience with social media scheduling tools. - Working knowledge of AI tools for content creation, organization, or productivity. Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. ## About Kaseya Careers ## Company Overview - **One-liner**: Kaseya is a global provider of unified IT management and cybersecurity software, serving managed service providers (MSPs) and small to medium-sized businesses (SMBs). - **Entity Type**: Private (privately held) - **Headquarters**: Miami, Florida, USA - **Founded**: 2000 - **Founders**: Not publicly available ## Core Business - **Primary industries**: IT management, cybersecurity - **Target customers**: B2B – managed service providers (MSPs), small to medium-sized businesses (SMBs), and enterprise IT departments - **Mission**: “To empower you to simplify and transform IT and cybersecurity management with innovative platform solutions.” ([kaseya.com](https://www.kaseya.com/company/)) ## Products & Services - **Kaseya 365**: Unified platform combining IT management, security, backup, and automation tools for MSPs and IT teams. - **IT Glue**: IT documentation and knowledge management platform. - **RapidFire Tools**: Network assessment and reporting tools. - **Spanning Cloud Apps**: Backup and recovery for SaaS applications (Office 365, G Suite, Salesforce). - **ID Agent / Graphus**: Dark web monitoring and phishing protection. - **RocketCyber**: Managed detection and response (MDR) platform. - **TruMethods**: Business coaching and operational best practices for MSPs. - **Unitrends**: Backup and disaster recovery solutions. All are delivered as SaaS or on-premise software, with over 40 products total. ## Market Standing - **Valuation**: Not publicly disclosed (private company) - **Key Metrics**: - Over 40,000 customers ([kaseya.com](https://www.kaseya.com/company/)) - Over 500,000 IT professionals use Kaseya products - 300 million devices managed globally - ~5,000 employees (as of 2025, per Built In) - **Notable Investors/Partners**: Not publicly listed in provided sources; company is privately held (backed by private equity). - **Growth Signals**: - Offices in more than 21 countries, with expansion in Bengaluru, Dublin, and other hubs. - Recognized as a “Great Place to Work” ([kaseya.com](https://www.kaseya.com/careers/)). - Continues to add products and acquire complementary technologies. ## Competitive Advantages - **Broad platform**: Over 40 integrated products covering IT management, security, backup, and documentation – a single-vendor solution for MSPs. - **Partner-first approach**: “Partner First Pledge” program shares risk with MSPs, building strong loyalty. - **Scale and reach**: Serving 40,000+ customers across 20+ countries with a large partner ecosystem. - **Innovation track record**: First-to-market with remote monitoring and management (RMM) in 2000, now a leader in unified IT and security. ## Strategic Focus - Accelerate adoption of the Kaseya 365 unified platform. - Expand cybersecurity capabilities (MDR, phishing, dark web monitoring). - Grow international presence, especially in India, Ireland, and Australia. - Hire aggressively across engineering, sales, customer success, and corporate functions to support rapid growth. ## Why Work Here - **Culture**: Described as “human-centered” and “culture-centered,” with a strong emphasis on growth and collaboration. The company often uses the “rocketship” metaphor to signal momentum. - **Work environment**: Hybrid and in-office options depending on role and location. Many roles are remote; some offices (Miami, Bangalore, Dublin) are in-office or hybrid. Built In lists both on-site and remote positions. - **Career development**: Structured interview process, take-home assessments for tech roles, and a software sales development program for career switchers. - **Global presence**: Opportunities to work in over 20 countries, with hubs in Miami, Dublin, Bangalore, Sydney, Vancouver, and more. - **Recognition**: Certified “Great Place to Work”; noted for positive workplace culture. ## Sources 1. [kaseya.com – Careers](https://www.kaseya.com/careers/) 2. [kaseya.com – About Kaseya](https://www.kaseya.com/company/) 3. 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