---
title: 'Community Growth Specialist (Contract) at Favor'
canonical: 'https://feeny.ai/job/community-growth-specialist-contract-favor-austin-t2z6xcvxcndy'
type: 'job'
last_seen: '2026-09-15'
---

# Community Growth Specialist (Contract) at Favor

- **Company:** Favor
- **Location:** Austin, TX
- **Employment:** contract
- **Work type:** hybrid
- **Posted:** 2026-07-08
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.lever.co/askfavor/e925b85a-328b-4b71-bdf8-81d629f3ddd8

## Job description

We are looking for a Community Growth Specialist with a passion for brand advocacy and community engagement to join our team. As a Community Growth Specialist at Favor, you are the face of the brand. Your primary responsibility will be to drive brand awareness and generate new customers through community partnerships and local events. You will engage directly with potential customers in the community, educating them on the value of Favor's on-demand delivery services. This role requires a dynamic individual who can pivot seamlessly between selling, meet & greets, and brand representation. You will partner with the Sales & Marketing leadership teams to execute localized strategies that grow our customer base and solidify Favor's presence in the Austin market.

What You'll Do:

- Meet and exceed quarterly and yearly predetermined goals and quotas, such as signed PTA partnerships, new customer activations, and promo code redemption rates.
- Execute energetic community marketing activations, pop-up events, and targeted customer acquisition campaigns with local institutions, including schools, PTAs, and hospitals.
- Help design and run creative, repeatable programs that successfully turn event attendees into first-time Favor users.
- Maintain a standard Monday–Friday schedule, with the regular flexibility to work weekends to support community events.
- Act as the enthusiastic face of the brand, proactively approaching potential customers to explain Favor's features, benefits, and everyday value.
- Distribute marketing collateral and promotional codes to drive first-time app downloads and orders.
- Research, scout, and recommend upcoming local festivals, community events, and high-foot-traffic areas for future growth opportunities.
- Manage on-the-ground event logistics, including the setup, breakdown, and inventory management of all event kit and marketing materials.
- Collaborate directly with the Marketing and Operations teams to capture social media content during live events and share market feedback.

Skills You Have:

- Bachelor's degree or comparable formal training, certification and/or work experience.
- 1–3 years of experience in sales, business development, or a customer-facing role preferred.
- Ability to work a Monday–Friday schedule and remain on your feet for extended periods.
- Knowledge of market research, sales and negotiating principles.
- Time management and organizational skills with the ability to manage competing priorities and meet deadlines with Google Suite.
- Excellent written and verbal communication skills with a demonstrated ability to communicate via phone and email (both internally and externally) and experience creating and facilitating presentations.
- The ability to speak Spanish is a plus.
- Ability to build lasting relationships.

Who You Are:

- You’re a team player who is energetic and coachable.
- You thrive in a fast-paced, regularly changing environment.
- You are an extroverted communicator who enjoys meeting new people and building community connections.
- You are self aware and extremely self-motivated.
- You persevere in the face of challenges with a positive, can-do attitude.

Life at Favor

Where you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce.

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts!

Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!

In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.

## About Favor

## Company Overview
- **One-liner**: Favor is a Texas-only on-demand delivery platform, owned by H-E-B, that delivers restaurant food, groceries, and more with a local "neighbor-to-neighbor" hospitality model.
- **Entity Type**: Private (wholly owned subsidiary of H-E-B; previously venture-backed with ~$34M in total funding)
- **Headquarters**: Austin, Texas, United States (Eastside Tech Hub, 2416 E 6th St)
- **Founded**: 2013
- **Founders**: Zachary Maurais and Ben Doherty

## Core Business
- **Primary industry**: On-demand delivery / local commerce / consumer logistics
- **Target customers**: B2C consumers across Texas; B2B restaurant and retail partners seeking delivery distribution
- **Mission**: "To lift our communities by connecting neighbors—one delivery at a time" — with a strong emphasis on Texas hospitality and community-first values.

## Products & Services
- **Favor Delivery App**: Consumer mobile app and web platform offering on-demand delivery from thousands of national and Texas-only restaurants, plus groceries and other local goods, typically delivered in 45 minutes or less. Type: Consumer marketplace / on-demand logistics platform.
- **Favor for Restaurants & Retailers**: Delivery enablement for local merchants, allowing them to reach Texas customers through the Favor network. Type: B2B delivery partnership.
- **Favor Salutes / Community Programs**: Internal recognition and community engagement initiatives that reinforce the company's neighbor-focused brand. Type: Culture/community program.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company; acquired by H-E-B in February 2018)
- **Key Metric**: Annual revenue estimated at $55M (per business data aggregators); total pre-acquisition funding of $34M across seed, Series A ($12M, 2015), and Series B ($22M, 2017, led by S3 Ventures)
- **Notable Investors/Partners**: H-E-B (parent company since 2018), S3 Ventures (Series B lead), plus prior seed and Series A investors
- **Growth Signals**: Headcount of ~834 employees (+1.1% YoY); in 2025 the company hired 40 new team members, promoted 65 employees, hosted 10 summer interns, completed 2,852 hours of learning & development, and posted 295 "Favor Salutes" recognizing team members. Active hiring across engineering, marketing, people operations, sales, and support.

## Competitive Advantages
- **Exclusive Texas focus**: Favor operates only in Texas ("proudly unavailable in 49 states"), giving it deep local brand affinity and a differentiated, community-oriented identity versus national gig-economy competitors.
- **H-E-B backing**: As part of one of the largest and most iconic Texas retailers, Favor has financial stability, grocery supply chain integration, and instant brand trust.
- **Hospitality-driven culture**: The "neighbor-to-neighbor" model and Texas hospitality positioning create strong customer loyalty and a differentiated employee value proposition.
- **Small-team agility**: Employees describe a "startup vibe" with the resources and stability of an established parent brand, allowing faster innovation than typical enterprise environments.

## Strategic Focus
- Expanding delivery coverage and category breadth across Texas (restaurants, groceries, and more)
- Scaling the team deliberately — 2025 saw meaningful internal promotions (65) and L&D investment (2,852 hours), signaling a focus on retention and career growth
- Strengthening community engagement both externally (Texas neighborhoods) and internally (ERGs, company-wide events, recognition programs)
- Maintaining a hybrid/remote-friendly operating model while keeping a vibrant Austin HQ presence

## Why Work Here
- **Culture**: Mission-driven, community-first environment with a "small but mighty" team. Core values emphasize positivity, resilience, and bringing your whole self to work.
- **Flexibility**: Mix of remote (Texas-based) and hybrid roles in Austin, TX, depending on the position.
- **Perks**: Unlimited PTO for salaried employees, premium health/vision/dental/life insurance, 401(k), H-E-B discounts, complimentary meals and snacks, and an Austin HQ (Eastside Tech Hub) featuring a coffee bar, library, fully stocked kitchen, fitness center, and wellness center with a bouldering wall.
- **Community & growth**: Employee Resource Groups (ERGs), quarterly company-wide events, weekly happy hours, Learning Labs, and internship programs. In 2025, the company celebrated 65 internal promotions and 1,504 cumulative years of service among team members.
- **Employee ratings**: Mixed but generally positive — 3.6/5 across 781 reviews on employer aggregator sites (with culture at 3.7 and work-life balance at 3.8), while Blind reviewers rate work-life balance highly at 4.9/5 (smaller sample of 18 reviews, overall 4.1/5).

## Sources
1. [favordelivery.com](https://favordelivery.com/careers)
2. [linkedin.com](https://linkedin.com/company/favor)
3. [about.favordelivery.com](https://about.favordelivery.com/)
4. [jobs.lever.co](https://jobs.lever.co/askfavor)
5. [teamblind.com](https://www.teamblind.com/company/Favor-Delivery/reviews)

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