---
title: 'Community Health Advocate – Population Health at Asian Health Services'
canonical: 'https://feeny.ai/job/community-health-advocate-population-health-asian-health-services-oakland-htjkr659z8j3'
type: 'job'
last_seen: '2026-09-14'
---

# Community Health Advocate – Population Health at Asian Health Services

- **Company:** Asian Health Services
- **Location:** Oakland, CA
- **Compensation:** $34–$35/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-03
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.lever.co/ahschc/7dc9dd10-3a25-4c8c-b9e4-13cb02e9d0ac

## Job description

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community’s overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That’s why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities.

Job Summary:

The Community Health Specialist in Population Health is responsible for the implementation of population health activities under the direct supervision of the Population Health Manager. The CHS identifies patients who are out of care or who have quality care gap closures and facilitates re-establishment of care with the Primary Care Provider or medical team members as well as the closure of quality gaps. This position will assist and educate patients and their families to improve engagement to improve their overall experience and their health outcomes.

Essential Job Functions

- Under the direction of the Population Health Manager:

-

- Identify patients who have been out of care and coordinate with Site Ops teams to inreach for appointments with PCP or medical team members

-

- Identify patients who are due for Annual Wellness Visits and facilitate scheduling appointments

-

- Identify care gaps and contact patients to complete outstanding orders as well as specialist office for notes documenting gap closure

- Operational support for Population Health Activity, including but not limited to reviewing Remote Patient Monitoring data and submit qualifying encounters to Billing.
- Administer Health Risk Assessments and SDOH screenings.
- Assist patients in troubleshooting device and connectivity challenges, while keeping them motivated to regularly use remote health devices and to improve health.
- Support patients in a variety of settings, including in-clinic, and in patient homes, either in person or using virtual visits (e.g. over phone or video calls, text messaging, emails.).
- Maintain expertise in frequently used technology for patient care, including video platforms, smartphones, and remote patient monitoring devices.
- Support program development and continuous improvement, such as developing educational materials (including handouts and videos), and improving policies and procedures, and contributing to data about program performance and patient experience.
- Document patient care activities in Electronic Health Record (EHR).
- Support care team in engaging and empowering patient to improve their health.
- Collaboration within AHS sites and entities outside of AHS.
- Represent AHS in community forums and meetings as needed.
- Provide clinic support as needed, including:

-

- Schedule appointments; answer patient calls as needed.
- Check-in and check-out.
- Provide interpretation support.
- Provide basic nutrition and health counseling.
- Other duties as assigned by the supervisor.

General Agency/AHS Duties

- Fosters an environment that promotes trust and cooperation among clients and staff.
- Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
- Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
- Participates in general membership meetings, fundraisers, and other public events, as required.
- Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
- Attends AHS staff retreats and Board of Directors meetings, as required.
- Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.

Knowledge, Skills & Abilities

- The relationship between advocacy and improving the health of the Asian community.
- Cultural, socioeconomic and political factors affecting health in immigrant and refugee Asian communities.
- Health, social services, and community resources/leaders in at least one API community.
- Leading and working with diverse staff and community members respectfully and collaboratively.
- Innovative, cooperative, and collaborative problem-solving.
- Planning and coordinating small-medium scale projects and events.
- Strong interpersonal and communication skills bother oral and written.
- Organizing and engaging immigrant communities in education and advocacy activities.
- Proficiency in or ability to learn English and Asian language word processing.
- Ability to work under pressure and handle multiple tasks.
- Ability to exercise good judgment.
- Ability to work independently with minimal supervision.
- Available to work on weekends and evenings as needed.
- Decisions have a broad impact on a patient’s experience at AHS.
- High level of concentration required coordinating multiple program tasks, problem-solving with external organizations, and coordination with other departments and programs of the entire organization.

## Minimum Qualifications

- A bachelor's degree and two years of work-related experience in a health setting -OR-
- A high school diploma and four years of relevant work experience
- Ability to speak, read, and write at a high proficiency level in Cantonese.
- Mandarin proficiency is a strong plus.

## Preferred Qualifications

- Preferred Bachelor’s degree majors: health, social service, or other closely related fields
- Preferred experience working in the community health field

Benefits That Support YouWe're committed to supporting our team's well-being. Our comprehensive benefits package includes: Health & Wellness 100% employer-paid medical, dental & vision coverage Acupuncture & chiropractic coverage Time Off 12 vacation days 12 sick days 12 paid holidays + 3 floating holidays (additional flexible days you can use anytime) Financial & Retirement 403(b) with 3% employer contribution + up to 2% match Flexible Spending Account (FSA) & Dependent Care Assistance Additional Support Commuter benefits Long-Term Disability Insurance

Please note: We are not seeking support from staffing agencies at this time. Direct applicants only.

## About Asian Health Services

## Company Overview
- **One-liner**: Asian Health Services provides comprehensive medical, dental, and behavioral health services to over 50,000 patients annually, with a focus on culturally and linguistically competent care for the Asian American community in the San Francisco Bay Area.
- **Entity Type**: Private (Nonprofit)
- **Headquarters**: Oakland, California, United States
- **Founded**: 1974
- **Founders**: Bay Area student activists (not individually named)

## Core Business
- **Primary industry**: Healthcare services (community health center)
- **Target customers**: B2C – primarily low-income, uninsured or underinsured Asian American patients; 92% on Medi-Cal, Medi-Medi, or uninsured; 70% earn less than 200% of the federal poverty line
- **Mission**: To provide “whole patient health” by addressing medical, dental, behavioral, and social needs, and to advocate for the community’s overall well-being.

## Products & Services
- **Medical Care**: Adult care, geriatric care, pediatric care, perinatal care, teen clinic, HIV/AIDS testing and counseling, remote patient monitoring for chronic conditions.
- **Dental Care**: General dentistry, oral surgery, endodontics, periodontics, school-based dental clinics.
- **Behavioral Health**: Integrated behavioral healthcare, specialized mental health services, trauma-informed care, substance use disorder support.
- **Community Programs**: Youth leadership program, Banteay Srei (anti-trafficking), Bridging Generation (intergenerational), Community Healing Unit (hate/violence support), monthly food distributions, patient leadership councils.
- **Advocacy**: Local, state, and national policy advocacy for health equity and culturally competent care.

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit)
- **Key Metric**: Annual Revenue – $106.6 million (FY2024) per audited financial statements; Total Grants & Contributions – $44.3 million (FY2024); Total Funding – $180K (per LinkedIn, likely historical grants)
- **Notable Investors/Partners**: Alameda County Community Food Bank, federal Health Center Quality Leader awards, Advocacy Center of Excellence designation
- **Growth Signals**: 14 clinic sites across Oakland and San Leandro; 146,403 patient visits in 2024; 218 employees (+9.2% YoY); launched new dental clinic in San Leandro; building a Program of All-Inclusive Care for the Elderly (PACE) to serve low-income seniors

## Competitive Advantages
- **Cultural & Linguistic Competence**: Services available in 14 languages; 82% of patients experience linguistic isolation – AHS bridges that gap.
- **Deep Community Roots**: Founded in 1974, now a nationally recognized model of care with a 50-year track record.
- **Integrated Care Model**: Combines medical, dental, and behavioral health under one roof, addressing social determinants like food insecurity and housing.
- **Patient Demographics Focus**: 90% Asian patient base; tailored care for a historically underserved population.

## Strategic Focus
- **Expansion of Services**: Opening new clinics (e.g., San Leandro Dental, Wellness, and Teaching Center) and launching the PACE program for elderly care.
- **Addressing Social Determinants**: Continued emphasis on food distribution, youth leadership, and community violence recovery.
- **Workforce Development**: Mental Health Academy and Dental Residency to build a pipeline of community-minded healthcare providers.
- **Technology & Innovation**: Remote Patient Monitoring program and health IT advancements to improve quality of care.

## Why Work Here
- **Mission-Driven**: Opportunity to make a tangible impact on health equity for Asian American communities.
- **Culture of Inclusion**: Strong focus on cultural competency, language access, and trauma-informed care.
- **Growth & Stability**: 50-year history with steady revenue growth ($106.6M in FY2024) and expanding services.
- **Work Environment**: On-site at clinic locations (Oakland, San Leandro, Alameda); typical healthcare setting with team-based care.
- **Notable Perks**: Workforce pipeline programs for career advancement; involvement in community advocacy and research.

## Sources
1. [Asian Health Services – Lever Careers Page](https://jobs.lever.co/ahschc)
2. [Asian Health Services – About Page](https://asianhealthservices.org/about/)
3. [Asian Health Services – LinkedIn](https://www.linkedin.com/company/asian-health-services)
4. [Asian Health Services – 2024 Annual Report](https://asianhealthservices.org/wp-content/uploads/2025/12/FINAL_AHS_AnnualReport_2024_WEB.pdf)
5. [Asian Health Services – Home Page](https://asianhealthservices.org/)

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