---
title: 'Community Manager at Hawthorne Residential Partners'
canonical: 'https://feeny.ai/job/community-manager-hawthorne-residential-partners-durham-bp18ca29v20b'
type: 'job'
last_seen: '2026-09-07'
---

# Community Manager at Hawthorne Residential Partners

- **Company:** Hawthorne Residential Partners
- **Location:** Durham, NC
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/hrpliving/jobs/4374817009

## Job description

At Hawthorne Residential Partners, we’re looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award-winning apartment communities each day.

As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.

If you're looking for a place where your work truly matters - come join us!

Community Manager | Job Overview

As a Community Manager, you lead the way—serving as the team’s coach, Live it! culture ambassador, and business strategist. In this role, you’ll oversee all aspects of community operations, including financial performance, leasing success, vendor partnerships, and resident satisfaction. You’ll guide your team through development, and daily support to ensure consistent performance, strong occupancy, and a thriving community environment.

Community Manager| Education, Experience, and License Qualifications

Education:

- High School or GED equivalent.

Experience:

- Two years of property management experience; this should include Leasing Consultant and Assistant Community Manager experience.
- Six months of community manager experience in multi-family, Highly Preferred
- Industry Software Experience: YARDI, Knock, and Microsoft, Highly Preferred

Licenses & Certifications:

- Valid Driver's License.
- CAM, CAPS, Real Estate license, and/or Property Management License preferred

Community Manager | Job Functions

Financial & Administrative Oversight

- Manage budgets, rent collection, and community financial reporting
- Oversee move-outs, deposit accounting, and delinquency tracking
- Maintain accurate records using platforms like Yardi and Knock
- Ensure compliance with company policies and legal standards

Property Performance & Operational Excellence

- Conduct regular inspections to maintain curb appeal and quality
- Drive leasing, renewals, and pricing strategies to meet occupancy goals • Partner with maintenance on work orders and preventative care
- Oversee vendor services and ensure quality, safety, and timeliness

## Team & Community Leadership

- Build a strong, positive team culture across office and maintenance • Hire, train, and coach team members to meet performance goals • Host weekly team meetings to align on goals and celebrate wins
- Lead with empathy while upholding accountability and standards

Resident Experience & Engagement

- Address escalated resident concerns with professionalism and care • Plan and lead engaging resident events to boost satisfaction
- Monitor and respond to online reviews to manage reputation
- Maintain communication with leadership and ownership groups

Leasing & Occupancy

- Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process
- Identify prospect needs, showcase available homes, and invite them to join the community
- Ensure lease applications, renewals, and related documents are completed accurately and on time
- Meet occupancy goals through strong leasing performance and resident retention
- Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement
- Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented

What Makes Someone SOAR in This Role?

- Effective Communication: Communication is key! The ability to align your team, build trust, and drive team performance while working with vendors, prospects, clients, and other teams effectively.
- Financial Understanding: Ability to interpret financial reports and make informed decisions while considering budget constraints.
- Conflict Resolution: Resolve residential conflicts and disputes with confidence and professionalism, ensuring that every situation is handled effectively.
- People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
- Servant Leadership: Provide training and development opportunities for team members to succeed in their roles and advance their careers at Hawthorne Residential Partners.
- Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.

Work Schedule:

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00  PM. One weekday off is provided each week to maintain a 40-hour schedule.

Evening and weekend availability may be required for resident events or based on the unique needs of the community.

Hawthorne’s Total Rewards Package | Compensation and Benefits

Community Manager- Specific Benefits: All Community Managers are eligible for monthly leasing and renewal commissions and quarterly performance bonuses, in addition to their salary.

Professional Benefits: Community Manager Today – Regional Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth.

Personal Benefits:

- Free Dental Insurance
- Comprehensive and Affordable Plans for Medical and Vision Coverage • Health and Wellness Incentives
- 401k Retirement Match Program
- Paid time off including your birthday!
- Paid sick time off
- Pet Insurance Plans
- Paid Maternity, Paternity, and Adoption Leave Options
- Telehealth – Access to Doctors 24/7/365
- Company Paid Life Insurance
- Retirement Planning

Hawthorne is an equal opportunity employer.

## About Hawthorne Residential Partners

## Company Overview
- **One-liner**: Hawthorne Residential Partners is a privately held multifamily property management firm specializing in lease-up, asset repositioning, and value-add services across the southeastern United States.
- **Entity Type**: Privately Held
- **Headquarters**: Greensboro, North Carolina, United States
- **Founded**: 2009
- **Founders**: Ed Harrington, Shoff Allison, and Samantha Davenport

## Core Business
- **Primary industry**: Real estate (multifamily property management, development, and investment)
- **Target customers**: B2B (property owners and investors seeking professional management, lease-up, and repositioning) and B2C (apartment residents)
- **Mission**: “Provide one another, our residents, and our partners the best experience possible. Every day. No exceptions.” [hrpliving.com](https://www.hrpliving.com/our-team/)

## Products & Services
- **Property Management**: Full‑service management for apartment communities of all types, sizes, and classes, with a focus on resident experience and operational excellence.
- **Lease‑Up Services**: Aggressive marketing and leasing strategies for new communities, designed to exceed lease‑up expectations.
- **Renovation & Value‑Add**: Leveraging strong buying power and experience to increase property value through targeted renovations.
- **Asset Repositioning**: Tailored business plans to unlock each property’s full revenue potential.
- **Development**: Integrated development arm for new construction projects.
- **Investment Management**: Sourcing and managing multifamily investment opportunities (led by Chief Investment Officer Phil Payonk).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: **Annual Revenue** – est. USD 4.6M (LinkedIn estimate, likely conservative); portfolio of **64,000+ units across 275+ properties** in 110+ cities and 8 states. [hrpliving.com](https://www.hrpliving.com/) [linkedin.com](https://www.linkedin.com/company/hawthorne-residential-partners)
- **Notable Investors/Partners**: Private company; no public venture capital or institutional investors disclosed. Talent sources include Bell Partners Inc, Greystar, and Pegasus Residential. [linkedin.com](https://www.linkedin.com/company/hawthorne-residential-partners)
- **Growth Signals**: Rapid expansion since 2009; current headcount of **1,500+ team members** (official website) vs. LinkedIn’s 614 (+7.9% YoY growth); active job postings exceed 100; new lease‑up communities such as Evolve Palm Coast (FL), Hawthorne Bridford (Wake Forest, NC), and Oak Grove at Blake Farm. [hrpliving.com](https://www.hrpliving.com/) [greenhouse.io](http://job-boards.greenhouse.io/hrpliving)

## Competitive Advantages
- **Deep Multifamily Expertise**: Founders and leadership team bring decades of experience in property management, acquisitions, and development. [hrpliving.com](https://www.hrpliving.com/our-team/)
- **Strong Buying Power**: Renovation and value‑add programs leverage vendor relationships to maximize client returns.
- **“Live It” Culture**: Company‑wide commitment to exceptional service and relationship building, recognized with a #1 ranking in apartment living by residents.
- **Proven Track Record**: 64,000+ units managed across multiple states, with successful lease‑ups and asset repositioning.

## Strategic Focus
- **Geographic Expansion**: Continuing to grow presence across the Southeast (currently operating in 8 states). Emphasis on lease‑up and new development opportunities.
- **Value‑Add & Repositioning**: Driving yield for clients through renovation and tailored business plans.
- **Talent Development**: Investing in training, career progression, and leadership programs to attract and retain top talent. [hrpliving.com](https://www.hrpliving.com/employee-experience/)

## Why Work Here
- **Culture**: “Live It” culture emphasizes entrepreneurial spirit, teamwork, and empowerment. Described as a “team first approach” where every voice matters. [hrpliving.com](https://www.hrpliving.com/employee-experience/)
- **Benefits**: Comprehensive medical, dental, vision; company‑paid life insurance and short‑term disability; paid maternity, paternity, and adoption leave; free diapers/wipes for one year for employee parents; free Calm (mental fitness) and Noom (health/weight loss) subscriptions; 401K matching; paid volunteer time; paid birthday off; 10 paid holidays; employee assistance program with 3 free counseling sessions per year; education reimbursement. [hrpliving.com](https://www.hrpliving.com/employee-experience/)
- **Professional Development**: Comprehensive onboarding, tailored learning programs, on‑demand and in‑person training, career progression paths, annual leadership conference, education opportunities and reimbursement.
- **Work Environment**: Corporate office in Greensboro, NC with on‑site property teams across the Southeast. Some roles are remote (e.g., Customer Experience Software Specialist). [greenhouse.io](http://job-boards.greenhouse.io/hrpliving)
- **Ratings**: 4.0/5.0 on employer review platforms (Work‑Life 3.7, Compensation 4.2, Culture 4.1, Career 4.1). [linkedin.com](https://www.linkedin.com/company/hawthorne-residential-partners)

## Sources
1. [hrpliving.com – Homepage](https://www.hrpliving.com/)
2. [hrpliving.com – Employee Experience](https://www.hrpliving.com/employee-experience/)
3. [hrpliving.com – Leadership Team](https://www.hrpliving.com/our-team/)
4. [greenhouse.io – Jobs at Hawthorne Residential Partners](http://job-boards.greenhouse.io/hrpliving)
5. [linkedin.com – Hawthorne Residential Partners](https://www.linkedin.com/company/hawthorne-residential-partners)

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