---
title: 'Community Manager at Monks'
canonical: 'https://feeny.ai/job/community-manager-monks-sao-paulo-s5shey387y4d'
type: 'job'
last_seen: '2026-09-05'
---

# Community Manager at Monks

- **Company:** Monks
- **Location:** São Paulo, Brazil
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-05
- **Apply:** https://www.monks.com/careers/6119059004/job?gh_jid=6119059004

## Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ([monks.com/careers](http://monks.com/careers)).

A pessoa Community Manager na Monks atua com dinamismo, olhar analítico, organização impecável e adora o universo das redes sociais. Você será a voz do nosso cliente no ambiente digital, com a responsabilidade de engajar a comunidade, monitorar tendências e garantir que a estratégia de conteúdo seja executada com excelência em diversas plataformas.

Principais Responsabilidades

- Gestão Multiplataforma: Administrar, monitorar e atualizar diariamente diferentes redes sociais do cliente.
- Moderação de Comunidade: Interagir proativamente com as pessoas que acompanham a marca, respondendo a comentários, mensagens diretas e menções, mantendo sempre o tom de voz.
- Planejamento e Execução: Auxiliar na criação e organização do calendário editorial, garantindo a postagem de conteúdos nos prazos estabelecidos.
- Análise de Performance: Acompanhar e extrair relatórios de métricas e KPIs de mídias sociais, transformando dados em insights acionáveis para otimizar futuras campanhas e estratégias.
- Gestão de Ferramentas: Utilizar diariamente plataformas de gestão (Emplifi, Sprout ou similares), agendamento e social listening para otimizar o fluxo de trabalho.
- Gestão de Calendário: Trabalhar em calendários de conteúdo e garantir sua execução, incluindo a publicação de posts nos prazos determinados.
- Gestão de Crises e Tendências: Identificar rapidamente trends relevantes para a marca e atuar na linha de frente na contenção de possíveis crises de imagem nas redes.
- Integração de IA: Integrar soluções de IA aos processos de trabalho, ampliando a capacidade de análise, acelerando a exploração de caminhos e aumentando a qualidade e a eficiência das entregas.
- Colaboração Multidisciplinar: Trabalhar de forma integrada com Estratégia de Marca, Dados, Mídia e Project Management, compartilhando boas práticas e apoiando na identificação de oportunidades de melhora.

Requisitos:

- Inglês fluente.
- Compreensão de espanhol.
- Experiência Técnica: Domínio na administração de diferentes redes sociais e entendimento profundo das particularidades e algoritmos de cada plataforma.
- Ferramentas: Experiência prática comprovada com plataformas de gestão de redes sociais.
- Perfil Analítico: Facilidade em lidar com números, relatórios, métricas de engajamento e ferramentas de Analytics.
- Organização: Capacidade de gerenciar múltiplos calendários, prazos e prioridades sem perder a atenção aos detalhes.
- Dinamismo: Resiliência e agilidade para uma adaptação rápida a novas tendências, mudanças de algoritmo e demandas urgentes.
- Excelente Comunicação: Habilidade impecável de escrita, com empatia para lidar com a comunidade.
- Proatividade: Autonomia para propor novas ideias de conteúdo, formatos e abordagens.
- Disponibilidade para estar duas vezes na semana presencialmente no escritório em São Paulo/SP.

Diferenciais

- Capacidade de se comunicar oralmente em espanhol.
- Experiência ou afinidade com as categorias de moda e beleza.

__________________

O Que Oferecemos 🧡

Aqui na Monks, apoiamos e valorizamos nossas pessoas não apenas com excelentes benefícios, mas também priorizando o bem-estar e o desenvolvimento!

💳 Cartão flexível de Vale Refeição e Alimentação;

🏥 Plano de saúde;

🦷 Plano odontológico;

❤️ Seguro de Vida;

👶 Auxílio creche mensal;

🏋️ Acesso a diversas academias em plataformas;

🎈 Day off de aniversário sem descontos salariais;

💟 Licença parentalidade;

♿ Auxílio Parentalidade Atípica para as pessoas cuidadoras que possuem filhos(as) com deficiência ou neurodiversidade;

🧘 Plataformas de saúde e bem-estar físico e emocional;

💼 Consultoria gratuita para auxílio nos temas de Assistência Social e Psicológica, Orientação Jurídica e Consultoria Financeira;

🎒 Parcerias com instituições de ensino;

📚 Nosso time de Talent Development está pronto para te ajudar na busca pelo conhecimento e desenvolvimento, para que você siga crescendo aqui dentro;

🤝 Grupos comunitários para se integrar, trocar experiências e fazer parte dessa cultura incrível.

Esses benefícios podem sofrer alterações no momento da admissão.

LGPD Monks

Nós da Monks colocamos a política de LGPD nos nossos processos seletivos para trazer segurança e transparência sobre as pessoas que estão se candidatando nas vagas para fazer parte da nossa equipe.

Ficou dúvida ou tem interesse em saber mais, basta ler as nossas [políticas de privacidade](https://raccoon.ag/politica-de-privacidade/).

🚨 Alerta de golpe! - Vagas falsas

Fomos informados que estão utilizando o nome da Monks para divulgar vagas falsas pelo WhatsApp e/ou Telegram. Reforçamos que todas as nossas comunicações realizadas via WhatsApp serão formalizadas via e-mail através da plataforma da Gupy, com os dias e horários que entraremos em contato.

Desconfie de qualquer outra forma de abordagem!

Repudiamos todas e quaisquer tentativas de golpe e ressaltamos a importância de verificar a veracidade das informações fornecidas por qualquer contato antes de compartilhar seus dados pessoais.

Caso seja abordado, não compartilhe informações e entre em contato conosco através de nossos meios de contato oficiais.

#LI-hybrid

## #LI-LD1

## About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

## About Monks

## Company Overview
- **One-liner**: Monks is a global digital-first marketing, technology services, and consulting company that connects content, data, and digital media to help ambitious brands grow.
- **Entity Type**: Public (Wholly owned subsidiary of S4 Capital plc, LSE: SFOR)
- **Headquarters**: London, United Kingdom
- **Founded**: 2001
- **Founders**: Wesley ter Haar, Gin Roberscheuten, Terrence de Kat (formerly Terrence Koeman)

## Core Business
- **Primary industry/industries**: Advertising Services, Marketing & Technology Consulting, Digital Content Production
- **Target customers**: B2B, primarily large Enterprises and global brands (Partners with 24 of BCG's 50 most innovative companies, including Netflix, Meta, HP, Dove, and Mondelēz) [monks.com]
- **Mission or purpose statement**: To be a catalyst for change in the industry and communities through technological innovation, creativity, and impactful work, aiming to "win the decade" by making best-in-class work and being the best place to work. [monks.com/careers]

## Products & Services
- **Monks.Flow (AI Platform)**: An AI-powered operating system designed to orchestrate marketing and technology into unified, intelligent systems for real-time brand management. [linkedin.com]
- **Marketing Orchestration**: A service that boosts efficiency and creativity to accelerate marketing results at any scale.
- **Glass Box Media**: A service offering total visibility and control for smarter, more impactful media investments.
- **Technology Services**: Modernizing infrastructure, accelerating product and platform innovation, and delivering next-generation customer experiences.
- **Content Production**: A global studio model blending strategy, talent, and production for effective content with cost savings.
- **Data & AI Consulting**: Services focused on transforming data to fuel customer experience, including AI-powered tools for creative asset production.

## Market Standing
- **Valuation/Market Cap**: Not publicly available for the subsidiary. Parent company S4 Capital plc has a public market cap.
- **Key Metric**: Annual Revenue of **$1.5 Billion** (as per LinkedIn data) [linkedin.com]
- **Notable Investors/Partners**: Parent company S4 Capital plc (Founded by Sir Martin Sorrell). Key Technology Partners include Salesforce, Meta, NVIDIA, Amazon Web Services (AWS), Google Marketing Platform, and Google Cloud. [monks.com/what-we-do]
- **Growth Signals**: Despite a -6.4% YoY headcount decline (now 4,787 employees), the company maintains a massive global footprint across 62 countries. It is actively investing in its AI transformation, highlighted by the "Monks.Flow" platform. The company recently rebranded from MediaMonks to Monks in 2024, signaling a strategic shift. [linkedin.com]

## Competitive Advantages
- **Scale & Global Reach**: Operates in 62 countries, giving it a unique ability to execute complex, global campaigns from a single P&L. [linkedin.com]
- **AI-First Approach**: Has aggressively moved into AI-powered services, including training custom AI models for clients (e.g., Dove's Real Beauty campaign) and building its own AI operating system (Monks.Flow). [monks.com/what-we-do]
- **"One P&L" Model**: Unlike traditional holding companies, Monks offers a unified, non-siloed approach to content, data, and media, which it markets as "foundationally different." [monks.com/careers]
- **Premium Client Roster**: Partners with 24 of BCG's 50 most innovative companies, including tech giants like Meta, Netflix, and HP, creating a strong "halo effect" for talent and capabilities. [monks.com/what-we-do]

## Strategic Focus
- **AI Acceleration**: The company's clear priority is embedding AI across its entire workflow ("from strategy to supply") and scaling its "always-on agents" to change how work is done.
- **Winning the Decade**: Pushing to become the dominant digital partner for brands by unifying marketing and technology into one performance system.
- **Radical Transparency**: A focus on data-driven performance and clear measurement, moving away from traditional opaque agency models.

## Why Work Here
- **Culture of Innovation**: Describes itself as a "digital-first" powerhouse that is "disrupting the industry." The emphasis on AI and technology suggests a challenging, forward-looking environment for engineers and data scientists. [monks.com/careers]
- **Diversity, Equity & Inclusion**: The company explicitly states a commitment to being a "catalyst for change" with a purpose-driven culture focused on DEI. [monks.com/careers]
- **Global & Hybrid Work Environment**: With offices in over 30 cities globally (including London, New York, San Francisco, Amsterdam, Singapore, Buenos Aires, and Tokyo), the company offers significant opportunities for international exposure and likely supports a hybrid work model. [monks.com/careers, linkedin.com]
- **Focus on Engineering & Tech**: With job postings for roles like "Fullstack Engineer," "Implementation Engineer," "Battery Test Engineer," and "AI Craft Director," the company is actively building its technical practice, offering opportunities to work on complex systems at scale. [linkedin.com]
- **Warning**: The company states it will never ask for payment as part of the recruitment process. [monks.com/careers]

## Sources
1. [Monks Official Website](https://www.monks.com/)
2. [Monks Careers Page](https://www.monks.com/careers)
3. [Monks LinkedIn Profile](https://www.linkedin.com/company/monks)
4. [Monks "What We Do" Page](https://www.monks.com/what-we-do)
5. [Monks Careers Search Page](https://www.monks.com/careers/search)

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