--- title: 'Community Manager at Rush Street Interactive' canonical: 'https://feeny.ai/job/community-manager-rush-street-interactive-mexico-e6av40xjj19x' type: 'job' last_seen: '2026-10-20' --- # Community Manager at Rush Street Interactive - **Company:** Rush Street Interactive - **Location:** Mexico - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-10-20 - **Apply:** https://job-boards.greenhouse.io/rushstreetinteractive/jobs/6220006004 ## Job description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Community Manager — Sports & Entertainment is responsible for managing, engaging, and growing Rushbet's online communities across social media platforms in México. The role shapes the brand's tone and daily presence within the sports, entertainment, and online gaming categories, ensuring content is dynamic, authentic, aligned with marketing objectives, and compliant with the regulations of a licensed betting brand. The position sits within the Brand & Content team and works closely with copywriters, designers, the talent/creator team, paid media, and the creative team. What You'll Do: - Develop and execute social media and community strategies tailored to Mexican sports and entertainment audiences. - Manage the brand's daily social media presence (Instagram, X/Twitter, Facebook, TikTok, YouTube, Threads), promoting interaction and audience growth. - Create, curate, and schedule relevant and engaging content that reflects the brand's identity and tone, executing the content calendar in coordination with the Brand & Content team. - Monitor and participate in real time in conversations around sports, entertainment, and gaming — match days, trending moments, and fan culture — identifying opportunities to engage. - Act as the authentic voice of the brand, ensuring consistent communication across all digital touchpoints and adapting tone to Mexican sports and internet culture. - Collaborate with Design, Content, Paid Media, and Brand teams to ensure campaign alignment and maximize impact, following the team's creative approval workflows. - Coordinate with the talent/creator team on the publication, amplification, and performance follow-up of brand ambassador and influencer content. - Ensure every published interaction and piece complies with México's advertising regulations (SEGOB) and responsible gaming guidelines — in a licensed betting brand, community management is a regulated touchpoint. - Analyze and report community performance metrics, engagement levels, and sentiment insights to guide content strategies. - Manage reputation and crisis communication across channels when necessary, escalating according to the team's protocols. - Stay up to date on social media trends, Mexican sports culture, and industry best practices, especially within sports betting and casino marketing. What You'll Bring: - Bachelor's degree in Marketing, Communications, Journalism, Advertising, or related disciplines (or equivalent experience). - 4+ years managing social media communities for sports, entertainment, or online gaming brands. - Proven understanding of Mexican sports audiences and fan engagement (Liga MX, national team, boxing, NFL fandom), preferably within sports betting or casino categories. - Native command of Mexican Spanish and deep fluency in Mexican internet and sports culture; based in México with authorization to work in the country. - Strong storytelling and copywriting skills adaptable to each platform's formats and codes. - Proficiency in social media management tools (Hootsuite, Sprout Social, Later, Meta Business Suite, or similar). - Experience using social media analytics tools and preparing performance reports. - Ability to design and execute content calendars and engagement initiatives. - Sound judgment for real-time publishing in a regulated industry — knowing what the brand can and cannot say. - Strong organizational, communication, and problem-solving abilities. - English proficiency: B1–B2 — sufficient for internal coordination and content review. - Passion for sports, entertainment, and digital culture, with a proactive and trend-driven mindset. - Desirable: experience handling reputation or crisis situations in high-visibility accounts. The role requires ongoing awareness of gaming advertising regulations and responsible gaming guidelines in México (SEGOB), including what a licensed betting brand can publish and how it may engage publicly with its audience. Aviso de Privacidad para Candidatos En cumplimiento de lo establecido en la Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) y su respectivo Reglamento, Rush Street Interactive México, S. de R.L. de C.V. con domicilio en Blvd. Manuel Ávila Camacho 24, Piso 21, Lomas de Chapultepec, Miguel Hidalgo, 11000 CDMX, México (en adelante, “RSI”); es el Responsable de los datos personales que nos proporcione, por lo que hace de su conocimiento el presente Aviso de Privacidad con el fin de que conozca cómo se tratarán sus datos personales. I. Datos Personales recolectados Los datos personales que RSI puede llegar a tratar pertenecen a las siguientes categorías: Datos de identificación. Nombre completo, domicilio, edad, sexo, fecha de nacimiento, lugar de nacimiento, nacionalidad, Registro Federal de Contribuyentes (R.F.C.), número de Seguridad Social, Clave Única de Registro de Población (C.U.R.P.), estado civil, firma, fotografías o imágenes de su persona. Datos de contacto. Domicilio completo, correo electrónico, número de teléfono móvil y/o fijo. Datos financieros o patrimoniales. Información resultante de los estudios socioeconómicos que se lleven a cabo, salario actual, otras percepciones, información de cuenta bancaria, constancia de situación fiscal, clave interbancaria. Datos laborales y académicos. Antecedentes laborales y académicos, certificados de estudio, currículum vitae, desempeño laboral, información relacionada con trabajos anteriores. RSI también podría tratar los siguientes datos personales que se consideran como sensibles (en lo sucesivo se entenderán incluidos cuando se haga referencia a “Datos Personales”): Datos de Salud. Estado de salud actual y pasado, tipo de sangre. Datos Biométricos: Huella dactilar. RSI puede recolectar los datos personales mediante la entrega directa por su parte a través de cualquier medio de contacto. También puede recolectar datos personales de manera indirecta a través de fuentes de acceso público y de otras fuentes disponibles en el mercado. II. Finalidades del Tratamiento Los datos personales que nos proporcione, serán tratados para las siguientes finalidades: - Solicitar la hoja de vida y documentos anexos para su evaluación. - Comunicarse por cualquier medio de contacto suministrado cuando se requiera para continuar con el proceso de selección. - Verificar antecedentes, información personal, experiencia laboral y profesional como parte del proceso de selección. - Contar con un registro de las personas que se presentaron en cada proceso de selección y sus resultados. - Reportar información a las autoridades competentes en caso de que se requerido. - Verificar información en cumplimiento de regulaciones vigentes como la relacionada con los requerimientos para la prevención del lavado de activos y la financiación del terrorismo. - Cualquier otra finalidad directamente relacionada con los procesos de selección que adelante RSI. III. Transferencias de datos personales Sus datos personales podrán ser transferidos, de conformidad con lo establecido en la LFPDPPP, en los casos en los que RSI no requiera el consentimiento del Titular para realizar transferencias de datos personales nacionales o internacionales de acuerdo con lo previsto en el artículo 37 de la LFPDPPP o en cualquier otro caso de excepción previsto por la misma u otra legislación aplicable. Para el cumplimiento de la relación jurídica entre usted y RSI, le informamos que sus datos personales podrán ser remitidos a Encargados a nivel nacional e internacional conforme a la LFDPPP, dichas remisiones no requieren de su consentimiento. IV. Medidas de Seguridad RSI se compromete a salvaguardar la confidencialidad de sus Datos Personales; por tanto, en cumplimiento a las políticas corporativas y a lo establecido en la Ley, RSI mantiene las medidas de seguridad necesarias con el fin de proteger las bases de datos y para evitar su pérdida, alteración, destrucción, uso, acceso o tratamiento no autorizado. V. Ejercicio de Derechos Usted podrá en cualquier momento, (i) acceder a los datos personales que obren en poder de RSI, (ii) rectificarlos cuando sean inexactos o incompletos, inadecuados, excesivos, siempre y cuando no resulte imposible o exija esfuerzos desproporcionados, (iii) oponerse al tratamiento de los datos personales por causa legítima, (iv) cancelarlos, salvo cuando pudiese causar perjuicios a derechos o intereses legítimos de terceros o en los casos previstos por la Ley, (v) a limitar su uso y divulgación, y (vi) revocar su consentimiento (aunque esto podría no ser procedente o significar la terminación de la relación laboral). Usted podrá ejercer dichos derechos ya sea directamente, o a través de su representante legal, a través del correo electrónico: datospersonales@rushbet.mx o mediante escrito dirigido a RSI en el domicilio ubicado en Blvd. Manuel Ávila Camacho 24, Piso 21, Lomas de Chapultepec, Miguel Hidalgo, 11000 CDMX, México. Su solicitud deberá contener y acompañar: - Su nombre y domicilio, y cualquier otro medio para comunicarle la respuesta. - Los documentos que acrediten su identidad y/o de su representante legal. - La descripción clara y precisa de los Datos Personales respecto de los cuales se busca ejercer alguno de los derechos antes mencionados. - Cualquier otro elemento o documento que facilite la localización de los Datos Personales. - En el caso de solicitudes de rectificación deberá señalar las modificaciones a realizarse y aportar la documentación que sustente su petición (cuando resulte conducente). En caso de dudas respecto al Tratamiento de los Datos Personales, o al procedimiento de ejercicio de derechos, por favor ponerse en contacto a través de los medios antes indicados. VI. Cambios al Aviso de Privacidad En el evento en que se presenten cambios al presente Aviso de Privacidad, los mismos les serán puestos a su disposición al correo electrónico que nos haya proporcionado. VII. Consentimiento Manifiesta que conoce el contenido de este Aviso de Privacidad y que consiente al tratamiento de sus datos personales en los términos y condiciones que se señalan en este Aviso. Dicho consentimiento lo otorga también para el tratamiento de sus datos personales sensibles y para las transferencias de sus datos personales, de acuerdo con lo antes especificado. What Makes Us Great: - Comprehensive compensation - Work-life balance initiatives - Autonomy – we embrace personal freedom and responsibility - Creativity – we are open to new ideas of how we can be better - Growth – we want you to develop personally as well as professionally - Top-notch professionals who are passionate about what they do - People-oriented environment and supportive atmosphere As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth. Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now! Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams. Rush Street Interactive participates in E-Verify for U.S.-based positions. As required by federal law, we provide the following notices to all prospective U.S. employees: https://rushstreet.cdn.prismic.io/rushstreet/aiGqugeQX7-eWvvC_E-VerifyParticipationNotice-English%26Spanish-.pdf https://rushstreet.cdn.prismic.io/rushstreet/aiGqvQeQX7-eWvvD_RighttoWorkNotice-English%26Spanish-.pdf ## About Rush Street Interactive ## Company Overview - **One-liner**: Rush Street Interactive (RSI) is a leading online gaming and entertainment company that operates real-money online casino, sports betting, and social gaming platforms across the Americas. - **Entity Type**: Public (NYSE: RSI) - **Headquarters**: Chicago, Illinois, USA - **Founded**: 2012 - **Founders**: Neil Bluhm (Executive Chairman) and Richard Schwartz (CEO) ## Core Business - **Primary industry/industries**: Online Gaming & Gambling (Online Casino, Sports Betting, Social Gaming) - **Target customers**: B2C – recreational gamblers and sports fans in the U.S., Canada, and Latin America - **Mission or purpose statement**: "To engage and delight players by delivering friendly, fun and fair betting experiences." [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about) ## Products & Services - **BetRivers.com**: Real-money online casino and sportsbook brand in the U.S. and Canada. - **PlaySugarHouse.com**: Real-money online casino and sportsbook brand in the U.S. - **RushBet.co**: Leading online casino and sportsbook brand across Latin America. - **BetRivers Poker Network**: Multi-state online poker network launched in June 2025, unifying players across four U.S. states. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/) - **Social Gaming**: Free-to-play games using virtual credits (where permitted). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed in this search; as a public company, analyst reports and stock prices are available (ticker: RSI). - **Key Metric**: The company announced Q1 2026 results and raised full-year guidance on April 28, 2026. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/) - **Notable Investors/Partners**: Sightline Payments (launched integrated payments debit solution in September 2025). [rushstreetinteractive.com](https://www.rushstreetinteractive.com/) - **Growth Signals**: - 10% headcount growth year-over-year, with 800+ total employees across 9 global offices and 25 countries. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/careers) - Operating real-money online casino, online sports betting, and/or retail sports betting in 16 U.S. states and 4 international markets (per 2026 10-K). [stocklight.com](https://stocklight.com/stocks/us/nyse-rsi/rush-street-interactive/annual-reports/nyse-rsi-2026-10K-26649869.pdf) - Multiple industry awards: EGR North America Operator of the Year, Casino Operator of the Year, Customer Service Operator of the Year, Social Gaming Operator of the Year, Digital Operator of the Year (2020-2024). [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about) - 5,500+ monthly average active users. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/) ## Competitive Advantages - **First-to-market innovation**: Industry's first integrated payments debit solution (in partnership with Sightline Payments), launched BetRivers Poker Network across multiple states. - **Multi-channel integration**: Building bridges between online, social, and land-based gaming to create integrated player experiences. - **Strong brand portfolio**: Three major consumer-facing brands (BetRivers, PlaySugarHouse, RushBet) covering U.S., Canada, and Latin America. - **Award-winning customer service**: Consistently recognized as Customer Service Operator of the Year (EGR North America). - **Player-first mission**: Commitment to industry-leading responsible gaming practices and transparency. ## Strategic Focus - Expanding geographic footprint: Already in 16 U.S. states and 4 international markets with ambition for further growth. - Product innovation: Launch of multi-state poker network and integrated payments solutions. - Technology leadership: Appointment of Shubham Tyagi as CTO (September 2025) signals focus on tech-forward strategy. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/) - Talent development: 15% of employees promoted internally, demonstrating a commitment to internal mobility. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about) ## Why Work Here - **Culture**: "Treat employees like they make a difference, and they will." The company emphasizes openness, transparency, and access to leadership at all levels, including the CEO. Core values: **Fun, Fair, Friendly, Focused**. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/careers) - **Empowerment**: "We don't hire smart people and tell them what to do, we ask them what to do!" — every employee has a daily impact on products and the company. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about) - **Growth opportunities**: 15% of employees promoted internally. The company invests in personal and professional growth, viewing "personal growth is business growth." [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about) - **Remote/office policy**: Mix of remote and in-office roles available. With 9 global offices (including USA, Canada, Estonia, Malta, Serbia) and employees in 23 countries, many roles are location-flexible. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/careers) - **Global team**: 800+ employees across 25 countries, offering a diverse and international work environment. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/careers) - **Recognition**: Multiple EGR North America "Operator of the Year" awards highlight industry respect and a strong brand to work for. ## Sources 1. [Rush Street Interactive Official Site](https://www.rushstreetinteractive.com/) 2. [Rush Street Interactive About Page](https://www.rushstreetinteractive.com/about) 3. [Rush Street Interactive Careers Page](https://www.rushstreetinteractive.com/careers) 4. [Jobs at Rush Street Interactive (Greenhouse)](http://job-boards.greenhouse.io/rushstreetinteractive) 5. [Rush Street Interactive 2026 Form 10-K Annual Report](https://stocklight.com/stocks/us/nyse-rsi/rush-street-interactive/annual-reports/nyse-rsi-2026-10K-26649869.pdf) ## Other roles at Rush Street Interactive - [Senior Product Manager, Technology](https://feeny.ai/job/senior-product-manager-technology-rush-street-interactive-estonia-malta-150ts7sc5w3x) — Estonia / Malta - [Senior Product Manager, Technology](https://feeny.ai/job/senior-product-manager-technology-rush-street-interactive-colombia-stqxsnefq18s) — Colombia - [Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift](https://feeny.ai/job/sportsbook-and-online-casino-customer-support-agent-swing-overnight-shift-rush-jxy198mpc38r) — , NJ - [Sportsbook and Online Casino Customer Support Agent - Standard Shift](https://feeny.ai/job/sportsbook-and-online-casino-customer-support-agent-standard-shift-rush-street-etxpzm60jh06) — , NJ - [Community Chat Ambassador](https://feeny.ai/job/community-chat-ambassador-rush-street-interactive-bogota-gn0cbm7dm2zz) — Bogotá, Colombia - [Manager, Software Engineering](https://feeny.ai/job/manager-software-engineering-rush-street-interactive-tallinn-bsbk9zxb78be) — Tallinn, Estonia / Tartu, Estonia - [Junior Copywriter](https://feeny.ai/job/junior-copywriter-rush-street-interactive-bogota-26ytx1jt8275) — Bogotá, Colombia - [Marketing Project Manager](https://feeny.ai/job/marketing-project-manager-rush-street-interactive-bogota-hm4b75b4djr7) — Bogotá, Colombia - [Senior Manager, Corporate Accounting](https://feeny.ai/job/senior-manager-corporate-accounting-rush-street-interactive-chicago-cxve1eehj3an) — Chicago, IL - [Manager, Software Engineering](https://feeny.ai/job/manager-software-engineering-rush-street-interactive-bogota-p5xb9ppfdsqc) — Bogotá, Colombia