---
title: 'Company Operator / Chief of Staff at Firetiger'
canonical: 'https://feeny.ai/job/company-operator-chief-of-staff-firetiger-san-francisco-8nfabmrva59z'
type: 'job'
last_seen: '2026-09-11'
---

# Company Operator / Chief of Staff at Firetiger

- **Company:** Firetiger
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-12-04
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/firetiger/60a17cd3-ce1f-4d0e-a4c3-6dd64fe59714

## Job description

Firetiger is on a mission to help our customers build 1-person, $1 billion revenue companies. We believe that eventually, all companies will be software companies, and the vast majority of coordination will be handled by autonomous agents, not people. To get there, we are helping software companies become "self-driving". Legacy software engineering operations software is built for humans to manually explore data and patch together brittle alerts. The last generation of tools like Datadog is designed to enable humans to understand how software behaves. Firetiger flips the script. We approach operations from first principles: customers define top-down what success looks like for a business and product, then deploy agents to constantly monitor to ensure those goals are met and close the loop. We are founded by [Rustam](http://linkedin.com/in/lalkaka) and [Achille](https://www.linkedin.com/in/achille-roussel/), former leaders from Cloudflare and Segment, and backed by Sequoia Capital. We are looking for a Company Operator (sometimes known as a Chief of Staff, but we have grander ambitions for this role!) to work directly with our CEO, Rustam Lalkaka. We're moving from single-celled organism to something with legs! And we need someone exceptional to help us run faster.

## The Role

You are the prototype for the "1-person, $1 billion" operator. You will help define the high-level goals for the company (financial health, talent density, customer delight) and build and operate the systems that execute against them. We're looking for someone to be a force multiplier for our founders. This isn't a "shadow CEO" role where you sit in meetings and take notes. This is an execution role for someone who thrives in ambiguity, ships work that matters, and has strong opinions about how to build a company well. You will not just "run" finance, or recruiting, or anything else; you will define the evergreen outcomes we care about and build the agents and workflows that close the loop when reality is different from the plan.

## What You Will Accomplish

- Company Operations: You will build processes and systems to help the company run: sell, recruit, manage finances, and occasional general admin. You will design processes that allow us to interact with the world at massive scale without massive headcount.
- Customer Loop Closure: You will be the first line of feedback for our "agent-first" data infrastructure. You will help early customers define their own "evergreen" success metrics and ensure Firetiger is delivering on them.

## Who You Are

- High Agency: You don't wait for permission. You see a problem, whether it's a broken financial model or a slow hiring process, and you fix it.
- Technical Aptitude: You might not be a software engineer by trade, but you are excited about building automation to make the company run more smoothly. You might have played with Claude Code, written (many?) SQL queries, or hacked together a Zapier/Notion workflow. If you have the interest to code and build agents, we will teach you the skills. We value trajectory over tenure.
- First-Principles Thinker: You don't do things because "that's how they are done." You ask "what is the goal?" and "what do customers want?" and you figure out how to build the system to achieve it.

## Qualifications

- Experience: 2-5 years of professional experience in a high-performance environment.
- Aptitude: Demonstrated ability to learn and build systems combining people, process, and software to accomplish a goal.
- Communication: Excellent written and verbal communication skills.

## Compensation and benefits

- Competitive salary + meaningful early-stage equity
- 100% covered health/dental/vision
- Unlimited PTO
- Visa sponsorship available
- In-person in San Francisco

How to Apply We care more about your projects than your pedigree. In your application, please include a link to or description of a tool, script, or workflow you’ve built to solve a problem.

## About Firetiger

## Company Overview
- **One-liner**: Firetiger provides an AI-powered agentic operations layer that automatically triages, monitors, and fixes production issues so engineering teams can ship software at high velocity without sacrificing reliability.
- **Entity Type**: Private (Seed stage – $7.6M seed round announced)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2024
- **Founders**: Rustam X. Lalkaka (CEO & Co-founder) and Achille Roussel (Co-founder)

## Core Business
- **Primary industry**: Technology, Information and Internet (developer infrastructure / observability)
- **Target customers**: B2B – Engineering teams that have already adopted AI-assisted code generation (e.g., Cursor, Claude Code, Codex) and want to automate production operations at scale. Early adopters include teams pursuing “human-less software factories.”
- **Mission/Purpose**: “We’re on a mission to help builders sleep better at night and customers have confidence in the software they depend on.” – Firetiger blog

## Products & Services
- **Firetiger Agents** – Autonomous agents that continuously observe production telemetry, code diffs, and business context. They triage issues, propose runbooks, execute fixes, and close the loop by verifying that the intended effect was achieved. Agents work 24/7 across environments (staging, prod).
- **Change Monitors** – Attached to every pull request. They analyze the diff, define what “normal” looks like in production, and monitor deployments to confirm the change’s intended outcome (not just error-free). Verifies intent, not merely errors.
- **Platform Integrations** – Connects to GitHub, Linear, OpenTelemetry, Datadog, PostgreSQL, MySQL, ClickHouse, Snowflake, AWS, GCP, Slack, PagerDuty, and MCP to pull context and trigger actions. Available via API or native plugins for Cursor, Codex, and Claude Code.

All offerings are SaaS, starting at USD $599/month (self-serve sign-up, free trial available).

## Market Standing
- **Valuation/Market Cap**: Not disclosed (seed stage)
- **Key Metrics**: 
  - Total funding: $7.6 million seed round (led by Sequoia Capital, announced concurrently with product launch)
  - Early customer results: 32% decrease in change-related issues within two weeks of installing Firetiger
  - Employee headcount: 7–8 (LinkedIn reports 7 employees with +12.5% monthly growth; Built In SF lists 8 total employees)
- **Notable Investors/Partners**: 
  - Lead: Sequoia Capital
  - Angel investors include Matthew Prince (Cloudflare CEO), Calvin French-Owen (Segment co-founder), Nico Rosberg, Dane Knecht, Eleanor Dorfman, Jeff Wilke, and Alana Goyal.
  - Integrations partners: GitHub, Linear, Datadog, OpenTelemetry, etc.
- **Growth Signals**: 
  - Product launch with immediate press and blog traction
  - Growing team (headcount +12.5% month over month per LinkedIn)
  - Hiring for Product Engineer roles (new grad and experienced)
  - Positioning as the “operations layer for the agentic coding era”

## Competitive Advantages
- **Purpose-built data lake for agentic operations** – Rather than repurposing traditional observability stores, Firetiger built a high-cardinality, schema-on-read data lake on S3 that feeds rich context to agents (no sampling, no cardinality limits).
- **Durable agent execution layer** – Allows agents to pursue long-horizon tasks: continuously consuming telemetry, updating knowledge graphs, and coordinating with LLMs reliably. This enables agents to “close the loop” by verifying fixes against intended business outcomes.
- **Outcome engineering over observability** – Shifts focus from dashboards and alerts to automated, agent-driven verification of every change’s intent. Reduces the gap between code writing and production confidence.
- **Founding team pedigree** – Rustam Lalkaka spent 7 years at Cloudflare building infrastructure used by billions; Achille Roussel led data plane teams at Segment and Twitch. Their deep operational experience is embedded in the product.

## Strategic Focus
- **Enable “software factories”** where AI agents write code and Firetiger agents handle operations – triage, monitor, verify, and remediate without human intervention.
- **Scale from early adopter teams** that already use agents heavily (Cursor, Claude Code) to broader enterprise engineering organizations.
- **Grow the agent ecosystem** by expanding integrations and native support for more development tools and telemetry sources.
- **Hire aggressively** to build out the product, engineering, and go-to-market teams (current roles: Product Engineer, likely more opening).

## Why Work Here
- **Small, high-impact team** – Currently ~8 people with strong technical founders. Employees have direct ownership over critical components (data lake, agent execution, integrations). Monthly headcount growth indicates rapid scaling.
- **In-office culture** – Headquarters in San Francisco, CA (in-person/on-site workspace). All employees work from the physical office, fostering close collaboration.
- **Cutting-edge AI/operations stack** – Work on agentic systems, purpose-built databases, durable execution, and LLM coordination. Ideal for engineers passionate about infrastructure, AI, and reliability.
- **Strong talent pool** – Early hires come from Cloudflare, Segment, Statsig, InfluxData, Yuma AI, and other top tech companies.
- **Perks & culture** – Not yet detailed publicly, but typical for an early-stage Sequoia-backed startup: equity, autonomy, high velocity, and direct impact on product direction. Glassdoor rating 4.0/5.0 (based on 1 review).

## Sources
1. [Firetiger Website](https://www.firetiger.com/)
2. [Firetiger Blog – Introducing Firetiger](https://blog.firetiger.com/introducing-firetiger/)
3. [Firetiger LinkedIn](https://www.linkedin.com/company/firetiger-inc)
4. [Firetiger on Built In San Francisco](https://www.builtinsf.com/company/firetiger)
5. [Firetiger Careers Page (Ashby)](https://jobs.ashbyhq.com/firetiger)

## Other roles at Firetiger

- [Product Engineer — Intern/Co-op](https://feeny.ai/job/product-engineer-intern-co-op-firetiger-san-francisco-mq3t29gchket) — San Francisco, CA
- [Product Engineer — New Grad](https://feeny.ai/job/product-engineer-new-grad-firetiger-san-francisco-3mdfgcjzbk8j) — San Francisco, CA
- [Product Engineer](https://feeny.ai/job/product-engineer-firetiger-san-francisco-6dz1q5bqtygn) — San Francisco, CA