---
title: 'Compliance Manager, Consumer Compliance at Crypto.com'
canonical: 'https://feeny.ai/job/compliance-manager-consumer-compliance-crypto-com-chicago-73bdnvk4ya6s'
type: 'job'
last_seen: '2026-09-07'
---

# Compliance Manager, Consumer Compliance at Crypto.com

- **Company:** Crypto.com
- **Location:** Chicago, IL
- **Compensation:** $80k–$100k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/crypto/d2028e52-fd06-400d-8d9b-6ba1d5ff6819

## Job description

## Responsibilities

- Lead all US Compliance marketing collateral reviews to ensure compliance with applicable consumer compliance laws and regulations (e.g. UDAAP/Reg E)

- Assist legal and other stakeholders with new product launches and product changes by considering compliance with Reg E and any additional requirements from external banking partners

- Conduct quarterly quality control reviews of all partner bank marketing collateral reviews in accordance with established procedures and standards

- Communicate with partner banks on matters related to consumer compliance including those related to periodic reviews, audits and any potential remediation efforts

- Identify opportunities for enhancing policies, procedures, terms and conditions, agreements and other marketing collateral and work with stakeholders to implement improvements.

- Maintain, create and update various compliance policies, procedures and process documents including those related to consumer compliance and financial crime compliance

- Establish and maintain comprehensive Marketing & Advertising Compliance Guidelines for internal teams

- Conduct periodic audits of live digital advertisements to ensure ongoing compliance

- Assist the Compliance team with annual risk assessments and regular reporting

- Assist all team members by independently taking on special projects and completing and meeting the teams' goals

- Coordinate with various business teams for regulatory exams, due diligence, internal audits, and independent test reviews

## Requirements

- 5+ years of compliance experience in a financial services, fintech, or banking environment in a related consumer compliance role

- Direct experience with consumer compliance regulations, especially EFTA/Regulation E and UDAAP

- Working knowledge of prepaid and credit card functionality and involved parties

- Understanding of the responsibilities of various parties within a multi-party arrangement including the sponsor bank and the program manager

- Strong balance of growth goals with regulatory risk management, offering creative solutions, compliant alternatives to marketing proposals

- Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts

- Strong attention to detail and the ability to manage multiple priorities in a dynamic environment

- Experience preparing materials for working groups, committees, or regulatory submissions

- Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving

- Fintech or crypto industry background preferred

- Familiarity with banking regulators and examination processes is a plus

Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Are you ready to kickstart your future with us?

## Benefits

Competitive salary Attractive annual leave entitlement including: birthday, work anniversary 401(k) plan with employer match Eligible for company-sponsored group health, dental, vision, and life/disability insurance Work Flexibility Adoption. Flexi-work hour and hybrid set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

## About Crypto.com

## Company Overview
- **One-liner**: Crypto.com operates a comprehensive cryptocurrency exchange and financial services platform, aiming to accelerate the world’s transition to cryptocurrency.
- **Entity Type**: Private (Funding Stage: Series A, multiple past ICOs; $53.7M in total disclosed funding)
- **Headquarters**: Singapore
- **Founded**: 2016
- **Founders**: Kris Marszalek, Bobby Bao, Rafael Melo, Gary Or

## Core Business
- **Primary industry**: Cryptocurrency Exchange & Financial Services
- **Target customers**: B2C (over 100 million retail users globally), B2B (institutional trading, exchange API services)
- **Mission or purpose statement**: “Cryptocurrency in Every Wallet™”

## Products & Services
- **Crypto.com App**: Retail-focused mobile app for buying, selling, and trading over 250 cryptocurrencies, also offering staking, crypto-backed loans, and the Crypto.com Visa Card.
- **Crypto.com Exchange**: Professional-grade spot and derivatives trading platform for advanced traders and institutions, providing deep liquidity and low fees.
- **Crypto.com DeFi Wallet**: Non-custodial decentralized wallet that gives users full control of their private keys for interacting with DeFi protocols.
- **Crypto.com Visa Card**: A prepaid card (in various metal tiers) that lets users spend cryptocurrency at merchants worldwide and earn cashback in CRO tokens.
- **Crypto.com Price & Market Data**: Real-time crypto price tracking and portfolio management tools.
- **Crypto.com Capital**: Venture capital arm investing in early-stage crypto and blockchain startups.
- **Cronos (CRO)**: The native blockchain and token powering the Crypto.com ecosystem, used for transaction fees, staking, and governance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (privately held); CRO token market cap fluctuates (approximately $2-4B range in recent months based on market conditions).
- **Key Metric**: Over 100 million users worldwide; annual revenue estimated at $1.2 billion (per LinkedIn).
- **Notable Investors/Partners**: Past investors include a Series A round of $25M (2 investors) and two ICO rounds raising a combined ~$28.7M. Key partners include Visa for the card program, Chainlink for oracle data, and partnerships with major sports leagues (F1, UFC, Paris Saint-Germain, etc.).
- **Growth Signals**: Headcount of ~2,183 with +9.8% YoY growth; operations in 10 countries with 12 offices; acquisitions include Nadex, The Small Exchange (regulated derivatives exchanges in the US), and The Card Group Pty Ltd.

## Competitive Advantages
- **Massive user base & brand recognition**: Over 100 million users, making it one of the world’s largest crypto platforms.
- **End-to-end ecosystem**: Integrated suite from retail app and card to exchange, DeFi wallet, and institutional services.
- **Regulatory emphasis**: Strong focus on compliance with licenses and registrations in key markets (e.g., US, UK, Malta, Singapore).
- **VIP marketing & partnerships**: Major sports and entertainment sponsorships (UFC, F1, PSG) drive global brand awareness.
- **Security track record**: No major hacks to date; emphasis on security and insurance coverage.

## Strategic Focus
- **Global expansion & compliance**: Growing into regulated markets (Europe under MiCA, US, UK, Asia) and acquiring regulated entities (Nadex, Small Exchange).
- **Product diversification**: Expanding into derivatives, prediction markets, sports betting, and institutional-grade trading platforms.
- **Talent & culture scaling**: Maintaining a “startup within a global company” culture while scaling headcount and adding senior hires across engineering, compliance, and product.
- **Token ecosystem growth**: Driving utility and adoption for Cronos (CRO) through staking, card rewards, and DeFi.

## Why Work Here
- **Culture & values**: Known for a high-performance, “get it done” culture where clarity of thought, ownership, and grit are prized. Described as a meritocracy with a flat hierarchy where good ideas win regardless of seniority. “Leave your ego at the door.”
- **Engineering & product focus**: Strong technical team (492 people in technical roles), work on cutting-edge blockchain, DeFi, and trading infrastructure. Employees work closely with the executive team.
- **Global & diverse environment**: Team spans ~86 nationalities, with major hubs in Hong Kong, Bulgaria, Singapore, the US, the UK, and more. Hybrid work model in most locations.
- **Growth & impact**: “You are empowered to think and do things that have never been done before.” Opportunity to build from scratch in a fast-growing industry.
- **Competitive total rewards**: Competitive compensation, token grants/staking opportunities for employees, and a strong benefits package (specifics vary by region).
- **Current open roles** (~132 active postings as of mid-2026): Roles for senior backend engineers (Golang), security engineers (AI/DevSecOps), trading analytics developers, product managers (exchange, verification), and compliance managers.
- **Hybrid/Office policy**: Hybrid model in most offices (e.g., Singapore, Hong Kong, US); full remote in some roles but generally prefers in-person collaboration.

## Sources
1. [Crypto.com About Page](https://crypto.com/us/about)
2. [LinkedIn Company Page - Crypto.com](https://linkedin.com/company/cryptocom)
3. [Crypto.com Global Careers](https://crypto.com/en/careers)
4. [Crypto.com US Careers](https://crypto.com/us/careers)
5. [Crypto.com Lever Careers Portal](https://jobs.lever.co/crypto)

## Other roles at Crypto.com

- [Compliance - AML Manager](https://feeny.ai/job/compliance-aml-manager-crypto-com-chicago-mdpxwdafhmd0) — Chicago, IL
- [Risk Manager, CDNA (Risk and Operations, Asia)](https://feeny.ai/job/risk-manager-cdna-risk-and-operations-asia-crypto-com-hong-kong-619fws02kn92) — Hong Kong
- [Risk Manager, Quantitative (EMEA)](https://feeny.ai/job/risk-manager-quantitative-emea-crypto-com-dubai-bhdafftayz7v) — Dubai, United Arab Emirates
- [Senior Compliance Analyst, Canada](https://feeny.ai/job/senior-compliance-analyst-canada-crypto-com-canada-7g9zw40fxmzp) — Canada
- [Trading Initiatives & Business Manager](https://feeny.ai/job/trading-initiatives-business-manager-crypto-com-london-a4drycs3p2nh) — London, United Kingdom
- [Application Support Engineer, Dubai, OEX](https://feeny.ai/job/application-support-engineer-dubai-oex-crypto-com-dubai-bnxyp3jrwf2x) — Dubai, United Arab Emirates
- [Compliance Officer, Europe (Relocation to Malta)](https://feeny.ai/job/compliance-officer-europe-relocation-to-malta-crypto-com-sofia-yn3gh5gemevw) — Sofia
- [Senior Tax Associate, Transfer Pricing](https://feeny.ai/job/senior-tax-associate-transfer-pricing-crypto-com-singapore-42cgesrzby3c) — Singapore
- [Derivatives Trader](https://feeny.ai/job/derivatives-trader-crypto-com-dublin-vr1kzgchbwr0) — Dublin, Ireland
- [Derivatives Trader](https://feeny.ai/job/derivatives-trader-crypto-com-london-2n42ncgwamx7) — London, United Kingdom