---
title: 'Compliance Operations Analyst (m/f/d) at Pliant'
canonical: 'https://feeny.ai/job/compliance-operations-analyst-m-f-d-pliant-berlin-h9vrtgvqz6tb'
type: 'job'
last_seen: '2026-11-04'
---

# Compliance Operations Analyst (m/f/d) at Pliant

- **Company:** Pliant
- **Location:** Berlin, Germany
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.ashbyhq.com/pliant/c944d7e9-3422-4cfb-a908-00ee9aa27fb4/application

**Skills:** KYB, KYC, AML, CTF, European regulatory frameworks, Corporate registry practices, Risk assessment, Additional European languages

> Own end-to-end onboarding and risk assessment for European corporate clients, ensuring KYB/KYC and AML compliance. Act as a subject-matter expert for European regulatory requirements while driving process improvements and collaborating cross-functionally.

## Job description

## ABOUT US

Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them.

Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.

Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.

Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US.

Learn more athttp://www.getpliant.com/[www.getpliant.com](http://www.getpliant.com)

## ABOUT THE ROLE

As a Compliance Operations Analyst, you take ownership of onboarding and risk assessment for our corporate clients, with a particular focus on European business and regulatory requirements. You are responsible for ensuring that KYB, KYC, and AML reviews involving European exposure meet applicable standards and are handled with strong judgment and consistency. You act as the first-line subject-matter expert for European compliance topics, supporting the development of onboarding practices aligned with EU and broader European regulatory expectations. In doing so, you build the foundation for scalable and robust compliance operations within Pliant. Beyond case handling, you contribute to improving our compliance operations by refining processes, enhancing systems, and driving scalable solutions. You work closely with the Team Lead of Compliance Operations and collaborate cross-functionally with Credit Risk, Product, Legal and Compliance teams. This role offers a clear path to senior or lead positions as Pliant's compliance function grows.

## WHAT YOU’LL DO

Onboarding & Risk Assessment

- Own complex onboarding cases end-to-end — from initial document review through to final decision — for customers across European markets, including identification and verification of legal representatives and beneficial owners using commercial registers and corporate structure documentation.
- Conduct thorough risk assessments applying internal policies and regulatory expectations, making well-reasoned, documented decisions on customer acceptance, escalation, or rejection.
- Assess complex ownership structures, including multi-layered holding companies, determining ultimate beneficial ownership with accuracy and confidence.

Quality & Oversight

- Review cases prepared by colleagues, upholding the four-eyes principle and providing constructive feedback to maintain high standards across the team.
- Maintain clear, structured, and audit-ready documentation across all onboarding and compliance activities, ensuring full traceability of decisions.
- Serve as a go-to reviewer for edge cases and escalations, helping set the bar for decision-making quality across the team.
- Prepare and ensure compliance of customer data sets as part of the account opening process.

Process & Product Improvement

- Proactively identify inefficiencies in compliance workflows and drive concrete, scalable improvements in collaboration with relevant teams.
- Contribute to the development and refinement of internal policies, procedures, and risk frameworks as the business scales into new markets and segments.
- Support the rollout of new compliance tooling, including testing, feedback, and adoption within the team.

## WHAT YOU’LL BRING

- 3+ years of experience in operational compliance (first line), working with SME or corporate clients within a bank, fintech, or regulated financial institution in Europe.
- Strong hands-on experience with KYB/KYC onboarding and customer risk assessments, including the ability to independently handle complex corporate structures across European jurisdictions.
- Solid understanding of European AML/CTF frameworks and how they interact with international compliance requirements, with the ability to apply them in a practical, operational context.
- Familiarity with jurisdiction-specific regulatory requirements and corporate registry practices across key European markets.
- A degree in law, finance, economics, or a related field, or a relevant professional certification (e.g. CAMS or equivalent) is a strong plus.
- Demonstrated ability to make sound, risk-based decisions and balance regulatory requirements with business needs.
- High attention to detail and a strong quality mindset, with the ability to manage complex and sensitive cases reliably.
- Analytical and structured thinking, with the ability to quickly understand new regulatory requirements, systems, and risk scenarios.
- Proactive and collaborative working style, with confidence in engaging cross-functional stakeholders and taking ownership of topics.
- Fluent English, written and spoken; additional European languages are a plus.

## WHAT WE OFFER

- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Monthly mobility benefit
- Wellhub Membership
- Pliant Card with monthly credit to explore the product and enjoy food with colleagues

Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know. At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team. A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.

## About Pliant

## Company Overview
- **One-liner**: Pliant provides an API-first, modular B2B credit card platform that enables businesses to issue, manage, and track physical and virtual credit cards while streamlining payment processes and spend controls.
- **Entity Type**: Private (growth stage, backed by multiple venture capital investors)
- **Headquarters**: Berlin, Germany
- **Founded**: 2020
- **Founders**: Malte Rau and Fabian Terner

## Core Business
- **Primary industry**: Fintech – B2B payments, spend management, and card issuance.
- **Target customers**: B2B – businesses of all sizes (SMB to enterprise), banks and financial institutions (via CaaS/BaaS), and developers/API users.
- **Mission or purpose statement**: "Empower companies to grow by providing a smart way to pay that scales with their business." [getpliant.com](https://www.getpliant.com/en-us/about-pliant)

## Products & Services
- **Payment Apps**: Ready-to-use mobile and web applications for issuing cards, managing spend, tracking transactions, and integrating with accounting tools. Ideal for companies that want a full-featured solution out of the box.
- **Pro API**: A fully customizable API for businesses that need to issue cards at scale, automate workflows, and build custom integrations into their finance stack. Supports single-use virtual cards, spend controls, and real-time monitoring.
- **CaaS & BaaS (Card-as-a-Service & Banking-as-a-Service)**: White-label solutions for banks and fintechs to launch their own branded credit card programs, with Pliant handling compliance, card issuance, and processing under its e-money license.
- **Card & Spend OS**: The underlying operating system that powers all products, offering spend control, receipt management, accounting automation, and transaction insights.

## Market Standing
- **Valuation/Market Cap**: Not publicly available.
- **Key Metric**: Total funding amount not publicly disclosed; notable investors include **Alstin Capital**, **Motive Ventures**, **Speedinvest**, **SBI Investment**, **PayPal Ventures**, and **Illuminate Financial**. [getpliant.com](https://www.getpliant.com/en-us/about-pliant)
- **Notable Investors/Partners**: PayPal Ventures, Speedinvest, Alstin Capital, Motive Ventures, SBI Investment, Illuminate Financial.
- **Growth Signals**: 
  - Team of 250+ employees representing 35+ nationalities. [getpliant.com](https://www.getpliant.com/en/careers)
  - Offices in Berlin (HQ), London, New York, Paris, Munich, Vienna, Lisbon, and Helsinki. [getpliant.com](https://www.getpliant.com/en-us/about-pliant)
  - Licensed as an e-money institution (EMI) in the EU and certified ISO/IEC 27001:2022 and PCI DSS. [getpliant.com](https://www.getpliant.com/en)
  - High Glassdoor rating of 4.6/5 (as of Nov 2024). [getpliant.com](https://www.getpliant.com/en/careers)

## Competitive Advantages
- **API-first platform**: Fully programmable card issuance and spend management, enabling deep customization and automation for enterprises and developers.
- **Regulatory moat**: Holds an e-money license and multiple security certifications (ISO 27001, PCI DSS), making it a trusted partner for banks and regulated institutions.
- **Multi-product flexibility**: Offers everything from out-of-the-box apps to white-label CaaS/BaaS, covering a wide range of customer needs in one platform.
- **Real-time data & insights**: Provides granular transaction monitoring, customizable reporting, and seamless integration with accounting and ERP systems.

## Strategic Focus
- Expand geographically (already present across Europe and the US) and deepen partnerships with banks and fintechs through CaaS offerings.
- Continue enhancing the Pro API and automation capabilities to serve high-volume enterprise clients.
- Strengthen compliance and security infrastructure to maintain regulatory advantages.
- Grow headcount across engineering, sales, and data teams to support scaling.

## Why Work Here
- **Culture & values**: Emphasizes agility, kindness, openness, and having fun. Mission-driven team with a flat structure and collaborative environment. [getpliant.com](https://www.getpliant.com/en/careers)
- **Remote/hybrid policy**: Offers home office and remote work opportunities (many roles listed as *EU/UK remote*), plus flexible working hours. [getpliant.com](https://www.getpliant.com/en/careers)
- **Perks**: Learning & development budget, monthly lunch benefit, mobility perk, Bahncard, Wellhub membership, and regular team events.
- **Engineering culture**: 11 cross-functional teams, with visible investment in data, engineering, and product roles. Technology stack includes modern API-first development.
- **Glassdoor rating**: 4.6/5 (as of Nov 2024) – indicative of high employee satisfaction.

## Sources
1. [getpliant.com - Main site](https://www.getpliant.com/en)
2. [getpliant.com - About page](https://www.getpliant.com/en-us/about-pliant)
3. [getpliant.com - Careers page](https://www.getpliant.com/en/careers)
4. [linkedin.com - Pliant company page](https://www.linkedin.com/company/getpliant)
5. [getpliant.com - Careers (alternate)](https://www.getpliant.com/en-us/careers)

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