---
title: 'Compliance Specialist at Viamericas'
canonical: 'https://feeny.ai/job/compliance-specialist-viamericas-medellin-pbfneswgvpy3'
type: 'job'
last_seen: '2026-11-02'
---

# Compliance Specialist at Viamericas

- **Company:** Viamericas
- **Location:** Medellin, Colombia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-11-02
- **Apply:** https://jobs.lever.co/viamericas/847c9bff-755a-42df-bb20-0009dbab5d0c

## Job description

Viamericas is a cross-border payments and financial services company with a clear purpose: help immigrant families prosper by providing essential, secure and affordable financial services delivered with the reassurance of a human connection. Our customers trust us to move nearly $20 billion annually. We connect digital money transfers with a network of local agents, bringing financial services closer to the communities we serve. With offices in Miami, Los Angeles, Medellín, Tijuana and Manila—and a growing presence in Canada, Bangladesh, India and Dubai—we are positioned for continued global growth, innovation and impact. We’re looking for people to tackle difficult problems, hold their work to a high standard, and follow through on results. Across technology, operations, sales, marketing and beyond, the goal is to improve customer experience, make business more effective, and drive sustainable growth. At Viamericas, the connection between your work and its impact is tangible: better services for customers, stronger businesses for our agents, and greater opportunity for the families we serve.

A Compliance Assistant is the first rung on the Compliance career ladder, in which the role will include assistance to the Compliance Department’s daily operations, including monitoring tasks that ensures Viamericas’ best practices to comply with the regulations, requirements, details and guidelines set by the BSA. Advisory responsibilities are also a purpose for the job, in order to improve company’s AML Program.

Duties and Responsabilities

- Solve Compliance holds and other difficulties that occur in the daily operations, all in observance with the applicable procedures and in coordination with VP of Compliance Operations or Compliance Officer's directives.
- Provide advice to the Compliance Operations Management Staff on transactional holds, business rules and control requirements produced in accordance with the policies and procedures set forth in the AML Program.
- Assist in the release of transactions placed on hold, and provide support to the transactional processes and whether other actions are required.
- Validate, integrate and verify all the watch lists, such as Internal Black List, OFAC List, and all the others related with our business.
- Serve as liaison with correspondents to replay for information/documentation requests, also aid in the coordination of satisfactory preparation and delivery of the required information.
- Organizing and maintaining files and records
- A part of this team is focused on training for new Authorized Delegates or those that require renewing the actual training, pursuant to the applicable policies and best practices standards according to the controls set forth in the AML Program, regarding Compliance's policies and procedures.
- Generate the necessary documentation required by the agents, in order to certificate their status as Viamericas' Authorized Delegates. This includes generation of Certificates, Licenses, and Letters that do part of the package sent to the agent.
- Assist to the Chief Compliance Officer, or the Compliance Operations Management, as needed.

## Qualifications

- Bachelor’s degree or a combination of advanced learning on-the-job and work experience will suffice in lieu of a college degree.
- Experience and skill in use of computer software.
- Knowledge of Microsoft Office Suite of products (Word, Excel, Outlook, PowerPoint).
- Proactive and eager to learn.
- Strong communication, writing and documentation skills (narratives and flow charts).
- Strong process adherence orientation.
- Ability to handle all problems, complaints and questions in regards to compliance paperwork.
- Attention to detail and accuracy.
- Ability to multi-task and adhere to time-sensitive deadlines.

Information Security Responsibilities

- Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal.  This should be done within 30 days of hire and repeated annually.
- Attend periodic Information Security training provided by Viamericas’.
- Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.

## About Viamericas

## Company Overview
- **One-liner**: Viamericas is a licensed money transmitter offering international money transfer, bill payment, check processing, and mobile top-up services through thousands of U.S. agent locations and a global network of over 100,000 payout points in more than 80 countries.
- **Entity Type**: Private (no public funding rounds disclosed; appears bootstrapped or self-funded since 2000)
- **Headquarters**: Coral Gables, Florida, United States
- **Founded**: 2000
- **Founders**: Joseph Argilagos (Co‑Founder and Chairman of the Board)

## Core Business
- **Primary industries**: Financial services / international remittances / payment processing
- **Target customers**: B2C (individuals sending money to family and friends abroad) and B2B (agent locations, partners using the Vianex API platform)
- **Mission or purpose**: “Connecting the world through money transfer” – helping families achieve their financial goals by providing affordable, reliable international payment services.

## Products & Services
- **Viamericas (Agent Network)**: In‑person money transfer, bill payment, check processing, and mobile top‑up available at thousands of agent locations across the United States and over 100,000 payout locations in Latin America, Africa, India, the Philippines, and other countries.
- **Vianex (Digital Platform)**: Online and mobile app allowing customers to send money 24/7 from the U.S. to numerous countries; includes secure login, transaction history, and rate locks.
- **Vianex APIs**: A full set of APIs that enable partners to integrate directly into Viamericas’ network for remittance, bill pay, mobile top‑up, compliance, and more.
- **ViaUniversity**: Online training platform for agents and employees covering FinCEN compliance, OFAC and KYC checks, and general payment services education.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metrics**:
  - Ranked **#1 remittance provider** by the Inter‑American Dialogue (source: corporate website)
  - **$600 billion** global remittance industry (referenced on site, not Viamericas’ revenue)
  - **100,000+ payout points** in 80+ countries
  - **Thousands of send agents** across all 50 U.S. states and Washington, D.C.
- **Notable Investors / Partners**: Not publicly listed; the company has grown organically and is not known to have taken venture capital.
- **Growth Signals**:
  - Expanding presence into Canada, Southeast Asia, and Africa
  - Operations centers in Mexico, Colombia, and the Philippines
  - Active hiring across multiple departments (Technology, Operations, Marketing, etc.)

## Competitive Advantages
- **Extensive payout network**: Over 100,000 locations in 80+ countries, with strong density in Latin America, Africa, India, and the Philippines.
- **One‑stop shop**: Combines money transfer, bill pay, check processing, and mobile top‑up in a single platform (both retail and digital).
- **Compliance expertise**: In‑house regulatory team with deep knowledge of anti‑money laundering (AML) laws, OFAC sanctions, and state licensing – the company handles compliance training and tools for its agent network.
- **API‑first approach**: The Vianex API set allows quick integration for partners, lowering the barrier to access Viamericas’ established network.

## Strategic Focus
- **Digital transformation**: Accelerating adoption of the Vianex online/mobile channel and expanding API partnerships to reach new customer segments.
- **Global expansion**: Penetrating new geographies, particularly in Africa, Asia, and Canada, while deepening coverage in core Latin American markets.
- **Regulatory leadership**: Maintaining best‑in‑class compliance to sustain trust and enable faster entry into new jurisdictions.
- **Talent development**: Investing in internal training (ViaUniversity) and promoting from within (e.g., CTO Esteban Bernal started as a DBA).

## Why Work Here
- **Culture**: Described by employees as a “huge family” that supports and encourages growth. (Source: careers page quote)
- **Work policy**: Mix of on‑site, hybrid, and remote roles depending on location and function (e.g., Infrastructure Intern in Medellin is on‑site; Senior Marketing Data Analyst in Tijuana is hybrid; Senior Software Developer in Medellin is hybrid).
- **Global offices**: Coral Gables (HQ), Los Angeles, Tijuana (Mexico), Medellin (Colombia), Manila (Philippines).
- **Career growth**: Proven track record of internal promotions – the CTO rose from Database Administrator through IT Manager to Vice President and ultimately CTO.
- **Training**: ViaUniversity provides ongoing compliance and professional development courses.
- **Hiring transparency**: Company uses AI tools to assist with resume screening but states that final hiring decisions are made by humans.

## Sources
1. [corporate.viamericas.com](https://corporate.viamericas.com/)
2. [corporate.viamericas.com/careers/](https://corporate.viamericas.com/careers/)
3. [corporate.viamericas.com/about/](https://corporate.viamericas.com/about/)
4. [corporate.viamericas.com/management/](https://corporate.viamericas.com/management/)
5. [jobs.lever.co/viamericas](https://jobs.lever.co/viamericas)

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