--- title: 'Compliance Systems & Data Analyst at SpotOn' canonical: 'https://feeny.ai/job/compliance-systems-data-analyst-spoton-krakow-lesser-poland-voivodeship-a2a1607ebcq0' type: 'job' last_seen: '2026-11-09' --- # Compliance Systems & Data Analyst at SpotOn - **Company:** [SpotOn](https://feeny.ai/companies/spoton) - **Location:** Kraków Lesser Poland Voivodeship, Poland - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-11-09 - **Apply:** https://jobs.ashbyhq.com/spoton/a7118ea2-f4e8-49be-9769-f7ddaaf5874c ## Job description ## About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. Reporting to the Director of Compliance Systems & Data, the Compliance Systems & Data Analyst leads the design, implementation, and management of technology to streamline and continuously improve our Underwriting and KYC solutions. This role will lead the identification, analysis, and optimization of [Know Your Customer](https://www.gbg.com/en-us/blog/automated-kyc/)/Business (KYC/KYB) and Underwriting workflows by implementing AI, machine learning, and https://www.themuse.com/jobs/meta/kyc-process-automation-manager-a1832d to reduce manual reviews and accurately identify risks. The goal is to develop and integrate technology solutions that align with industry best practice that can both scale AND create operational efficiencies. This person will focus on "Know Your Customer" (KYC) and Credit Underwriting processes throughout the customer lifecycle with new technologies (like AI, ML, Regex detection, OCR etc) streamlining identity verification, completing ongoing data, AI and model validations, screening (PEP, OFAC), risk assessments, and monitoring while reducing manual errors. This role involves analyzing workflows, supporting AI/ML solutions,validating models and ensuring ethical data and AI use through continuous performance monitoring and testing. Experience with identity solutions & case management systems for fraud and anti-money laundering (AML) is imperative. On a daily basis, you will: - Core Responsibilities: Driving Compliance Automation & Optimization - Process Optimization & Analysis: - Analyze existing manual Know Your Customer (KYC) and Anti-Money Laundering (AML) workflows (including data collection, document verification, and watchlist screening) to identify inefficiencies and bottlenecks. - Automate manual processes to increase speed, accuracy, and performance, monitoring Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) for continuous improvement. - Test AI decision models involving identity to meet EU AI and CA ADMT requirements - Propose process or policy changes, and recommend system and/or vendor implementation updates, as applicable. - Technology Implementation & Solution Development: - Develop and implement Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) solutions for critical tasks such as: - Data extraction (using OCR). - Biometric verification and automated decision-making (ADMT). - Regex detection for monitoring and cash flow optimization. - LLM Model development - Contribute to the development of risk scorecards, credit policies, and overall process structure. - Help implement enhancements to identity verification, onboarding automation, customer risk scoring, and OFAC/Sanctions & PEP screening. - Risk Management & Compliance: - Ensure automated systems accurately detect, assess, and score risks (including Enhanced Due Diligence - EDD) to maintain regulatory and card scheme standards. - Develop risk scoring models to move toward automated underwriting, incorporating various models and decision tools. - Oversee data and model validation: test and validate decisioning and AI solutions, identifying appropriate data sources, and validating the integrity, accuracy, and quality of data flowing to decisioning and reporting systems. - Ensure ethical AI use, data privacy, and adherence to all governance requirements. - System Integration & Data Accuracy: - Integrate new KYC tools and automated workflows with existing CRM and Customer Lifecycle Management (CLM) systems to ensure seamless data flows. - Reduce reliance on manual data entry to significantly minimize errors and false positives, thereby improving overall data accuracy. - Cross-functional Collaboration & Change Management: - Work closely with Engineering, Operations, Data Services, and Product teams to integrate new automation tools and build/maintain compliance/risk technology features, systems, and rules. - Manage change by understanding business problems and training teams to ensure successful adoption of new automated processes. - Industry Knowledge: - Maintain curiosity and stay current with new and emerging fraud and risk trends within the industry. What skill are we searching for? - 3 years minimum experience with Artificial Intelligence (AI) & Machine Learning (ML) models - 5 plus years experience working within a financial institution/payment processor/merchant monitoring services supporting fraud and/or compliance initiatives. Implementation of systems for fraud/risk, information security, OFAC, KYC or AML compliance systems - Underwriting and/or KYC experience heavily preferred - Experience building solutions in house with engineering as well as vendor integrations for fraud/risk, AML and identity management/decisioning - Experience with model validations and rules testing - Ability to create reports in SQL, Metabase or similar - Great written and oral communications skills with solid documentation - Ability to work fluidly in a collaborative, team-based setting within a high growth technology company - Project management skills/experience - 5 years of relevant work experience in financial services industry - 3 years minimum experience at a financial institution or bank with relevant work experience in credit, underwriting, risk, KYC or AML compliance - ACAMS or ACFCS and/or ACFI certification preferred - Salesforce and DealHub experience preferred - Bachelor’s degree or equivalent work experience Here’s a bit about what we have to offer: - Competitive pay: 15 200 - 19 900 PLN gross on CoE - Training budget 3500 PLN gross per year - Access to e-learning platforms - Fully paid private healthcare in LuxMed - Access to the Worksmile platform with a monthly top-up - Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week - Group English classes with a native speaker - A laptop and essential work equipment provided by the company - New, modern, bright and comfortable office space in the city centre - Access to the company’s library - Great working atmosphere - Chill out room with a PlayStation and games - Free snacks and beverages in the kitchen - Company parties and social activities - Employee referral program - Relocation Package within Poland The controller of your personal data included in your job offer and others collected during the recruitment process is SpotOn Poland spółka z ograniczoną odpowiedzialnością with its registered office in Kraków, Aleja 29 listopada 20, 31-401 Kraków, e-mail address: poland-rodo@spoton.com. We will process your personal data for the purpose of current or, if you voluntarily agree, also future recruitment processes. More information about how we proccess your data, including the basis for processing and your rights in relation to the processing, can be found on our website: https://pl.spoton.com/privacy-and-cookies-policy. Administratorem podanych danych osobowych, w tym danych zawartych w dokumentach aplikacyjnych i zebranych w toku procesu rekrutacji, jest SpotOn Poland Sp. z o.o. z siedzibą w Krakowie (ul. Aleja 29 listopada 20, 31-401 Kraków; adres e-mail do kontaktu: poland-rodo@spoton.com. Dane osobowe będą przetwarzane w celu realizacji obecnych lub – jeżeli wyrazisz na to dobrowolną zgodę – także przyszłych procesów rekrutacji. Więcej informacji o tym, jak przetwarzamy Twoje dane, w tym także informacje o podstawach prawnych przetwarzania oraz o prawach przysługujących Ci w związku z przetwarzaniem danych, znajdziesz na stronie: https://pl.spoton.com/privacy-and-cookies-policy. We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@[spoton.com](http://spoton.com)). If something seems suspicious, please contact us at careers@spoton.com. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. For U.S. based roles, work authorization in the U.S. is required. Visa sponsorship is not available for this role. SpotOn is an E-Verify company. ## About SpotOn ## Company Overview - **One-liner**: SpotOn provides cloud-based point-of-sale (POS), payments, and software solutions to help restaurants and small-to-medium-sized businesses (SMBs) compete and grow. - **Entity Type**: Private (backed by top-tier venture capital) - **Headquarters**: San Francisco, California, USA (with offices in Chicago, Illinois; Southfield, Michigan; Austin, Texas; and Raleigh, North Carolina) - **Founded**: 2017 - **Founders**: Zach Hyman, Kevin Bryla ## Core Business - **Primary industries**: Restaurant Technology, Financial Services, Payments, SMB Software - **Target customers**: Independent and multi-location restaurants, small and medium-sized businesses (B2B) - **Mission/Purpose**: To help local businesses compete and win with intuitive software, point-of-sale systems, and payment solutions. ## Products & Services - **SpotOn Point-of-Sale (POS)**: A flexible, cloud-based restaurant management system that handles payments, orders, and operations. It includes countertop terminals, handheld devices for tableside ordering/payments, kitchen display systems, and customer-facing displays. - **SpotOn Order**: A commission-free online ordering platform that integrates directly with the POS, including a white-labeled ordering app (GoTo Place), menu management, delivery integrations, and order pacing. - **SpotOn Teamwork**: An all-in-one labor management solution that syncs with the POS for scheduling, tip management, and payroll integration. - **SpotOn Profit Assist**: An AI-powered tool that analyzes restaurant P&L data to identify profit leaks and improve margins. - **SpotOn Terminal**: A simple POS terminal for small businesses, featuring offline mode, cellular connectivity, tipping prompts, and employee tracking. - **Payment Processing**: End-to-end payment gateway and processing services, including options for surcharging/dual pricing. ## Market Standing - **Valuation**: Not publicly disclosed (privately held) - **Key Metric**: Total employees ~2,000 (as of mid-2025). As a private company, revenue is not publicly disclosed. - **Notable Investors/Partners**: Dragoneer Investment Group, Andreessen Horowitz (a16z), 01 Advisors, DST Global, Franklin Templeton. - **Growth Signals**: - Named one of *Fast Company*’s Most Innovative Companies in 2024. - Certified as a Great Place to Work (2023, 2024). - Ranked #1 restaurant point-of-sale on G2 based on user reviews, outpacing Toast and Square in key categories like quality of support and satisfaction. - Expanded product suite with AI-powered profit analysis (Profit Assist) and comprehensive labor management (Teamwork). ## Competitive Advantages - **Integrated, end-to-end platform**: Combines POS, payments, online ordering, marketing, labor management, and AI analytics in a single system that syncs seamlessly. - **Commission-free online ordering**: A major differentiator for restaurants looking to keep more of their revenue. - **High-touch support**: Backed by 24/7 support from real people, which drives industry-leading customer satisfaction scores on third-party review sites. - **Focus on independent restaurants**: Deep specialization in the needs of local and independent operators, not just large chains. ## Strategic Focus - **AI and data-driven tools**: Continued investment in AI features like Profit Assist to help operators improve margins. - **Product expansion**: Growing the suite beyond POS into labor management, marketing automation, and advanced analytics. - **Scale with quality**: Maintaining a high-touch, customer-first support model while scaling to serve more businesses across the U.S. ## Why Work Here - **Culture**: Emphasizes “Be the Client,” diversity of thought, and a supportive community. Values include honesty, respect, transparency, and a “heart and hustle” mentality. - **Work Model**: Hybrid and remote options available depending on role and location. Offices in San Francisco (HQ), Chicago, Austin, Southfield (MI), and Raleigh. - **Benefits**: Medical, dental, vision insurance; 401k with company match; equity grants; flexible time off and holidays; generous parental leave; transit benefits; mental health resources; technology stipend; tuition reimbursement (up to $2k/year). - **Engineering Culture**: Uses modern tech stacks; is actively hiring for Staff AI Engineers and Senior Software Engineers. Recognized as a Built In 2024 Best Place to Work. - **Diversity**: Active Employee Resource Groups (ERGs) and a commitment to diversity of culture, background, experience, and thought. ## Sources 1. [spoton.com](https://www.spoton.com/) 2. [spoton.com/careers](https://www.spoton.com/careers/) 3. [builtin.com](https://builtin.com/company/spoton) 4. [linkedin.com](https://www.linkedin.com/company/spoton) 5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7045280) ## Other roles at SpotOn - [Territory Sales Representative / Restaurant Specialist - South Milwaukee, WI](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-south-milwaukee-wi-spoton-yanqb000mxqb) — South Milwaukee, WI - [WFM Manager](https://feeny.ai/job/wfm-manager-spoton-mexico-city-y40zmmb64mqk) — Mexico City, Mexico - [Business Operations Analyst (Afternoon Shift)](https://feeny.ai/job/business-operations-analyst-afternoon-shift-spoton-krakow-lesser-poland-8t2wm73fzmpp) — Kraków Lesser Poland Voivodeship, Poland - [Territory Sales Representative / Restaurant Specialist - Stateside, NV](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-stateside-nv-spoton-32s3zefpkfqb) — Stateside, NV - [Territory Sales Representative / Restaurant Specialist - O‘ahu, HI](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-o-ahu-hi-spoton-oahu-west-9m2r2dwgk83k) — Oahu West, HI - [Business Development Representative](https://feeny.ai/job/business-development-representative-spoton-mexico-city-re5e3dy8sqpc) — Mexico City, Mexico - [Territory Sales Representative / Restaurant Specialist - Atlanta, GA (Southeast)](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-atlanta-ga-southeast-6rejebxmqjs8) — Atlanta, GA - [Territory Sales Representative / Restaurant Specialist - Gainesville, GA](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-gainesville-ga-spoton-bh2smx6yxw7h) — Gainesville, GA - [Territory Sales Representative / Restaurant Specialist - Downtown Brooklyn](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-downtown-brooklyn-spoton-ws7er5mmg5my) — Dyker Heights, NY - [Territory Sales Representative / Restaurant Specialist - East San Jose, CA](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-east-san-jose-ca-spoton-9cqa4wfw7bbx) — San Jose, CA