---
title: 'Concierge at Barnes & Thornburg LLP'
canonical: 'https://feeny.ai/job/concierge-barnes-thornburg-llp-indianapolis-668qgpyp1vtr'
type: 'job'
last_seen: '2026-09-15'
---

# Concierge at Barnes & Thornburg LLP

- **Company:** Barnes & Thornburg LLP
- **Location:** Indianapolis, IN
- **Employment:** part-time
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.ashbyhq.com/barnes/9bbdb0dd-2ff3-4154-8141-999c1c8e0625

## Job description

Summary: Performs all functions of receiving calls, clients, vendors, and deliveries and directs them to the appropriate individual(s) within the firm according to established policies and procedures. Maintains contact with attorneys, staff, and clients and observes confidentiality of clients and firm matters. Employees must perform all duties with minimal supervision. Has the ability to be flexible with the working schedule from Monday through Friday, 7:30 AM to 5:30 PM. Key Responsibilities:

- Serves as part-time concierge for up to twenty hours per week at the Indianapolis office.
- Operates a multi-line phone system and directs incoming, outgoing, and internal calls and voicemail.
- Greets clients and visitors to the office and ensures proper access clearance and routing per Firm policies, notifying the supervisor of any problematic situations.
- Offers guests beverages. Check meeting room schedules to ensure the appropriate setup is in place when necessary.
- Escorts guests to their destination (Conference Center, Event Hall, VAO, and Meeting Room).
- Manages guest requests by making necessary arrangements with appropriate service providers. Fulfills the request independently or by connecting the guest to the correct party to fulfill the request.
- Performs and documents daily checks to maintain the kitchens (1st Floor and Mezzanine), conference rooms, and office supplies. Ensuring all items are in good working order and fully stocked. Communicate with appropriate parties if any items need attention.
- Schedules the use of conference rooms and coordinates with Guest Service Assistants regarding setup, catering, etc.
- Assists with Conference Room setups as required. Including drink and meal service, seating arrangement, and AV needs.
- Maintains contact information for parking, catering, restaurants, hotels, transportation, and upcoming events in the Indianapolis Metro area.
- Assists attorneys, paralegals, and staff with mailings of various administrative and organizational projects as requested.
- Maintains a neat appearance in hygiene and dress, avoiding overly fragrant scents, ripped, frayed, or disheveled clothing, athletic/casual wear, or otherwise workplace-inappropriate attire. Business smart or business professional attire best reflects the concept of the concierge position.

Performs other duties as assigned. The employee must be able to perform all essential job duties and responsibilities of this position satisfactorily and as outlined, with or without reasonable accommodations. Reasonable accommodation requests may be accommodated in the absence of undue firm hardship. Qualifications:

- Ability to read and write at a level generally acquired through the completion of high school to process informational messages.
- Approximately six months to one year of on-the-job experience in a professional services office to understand policies and procedures and learn to operate the telephone console system.
- Ability to convert memos, letters, and forms from rough drafts to final, typed-quality documents at a level generally acquired through completion of one to three months of coursework in typing.
- Interpersonal skills are necessary to communicate via telephone and in person with visitors, attorneys, and staff to provide information with ordinary courtesy and tact.
- Work occasionally requires a high level of mental effort when answering a high volume of telephone calls and performing essential duties.
- Ability to handle telephone calls and visitors, small delivery packages, operate telephone equipment, and recorded messages.
- Work occasionally requires irregular hours and more than 40 hours per work week to perform essential duties of the position. This job description is intended to describe the general requirements of this position. As such, it is not designed to cover or contain a comprehensive listing of job duties or responsibilities required in this job. Subject to firm needs, the duties and responsibilities of this position may change at any time, on a temporary or permanent basis, and with or without notice.

Working Conditions:

- Typical office environment with little exposure to excessive noise, dust, temperature, etc.
- On-site presence required.

The above is intended to describe the general content of and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities, or conditions. Equal Employment and Opportunity Statement: Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.

## About Barnes & Thornburg LLP

## Company Overview
- **One-liner**: Barnes & Thornburg LLP is a large, full-service U.S. law firm providing legal services across more than 50 practice areas to clients ranging from Fortune 500 corporations to entrepreneurial growth companies.
- **Entity Type**: Private (LLP / Partnership)
- **Headquarters**: Indianapolis, Indiana, USA
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Legal Services
- **Target customers**: B2B – Fortune 500 corporations, middle-market companies, entrepreneurial growth companies, and government entities.
- **Mission or purpose statement**: “We don’t just grow, we thrive. From day one, you’ll have access to industry-leading support, tools and training, all tailored to meet your needs today — and propel you where you want to go tomorrow.” (from careers page)

## Products & Services
- **[Full-Service Legal Counsel]**: Representation in over 50 practice areas including litigation, labor and employment, intellectual property, corporate, health care, real estate, energy, white collar crime, life sciences, and finance/restructuring.
- **[Client-Focused Platform]**: Customizable rate-setting, origination credit policies, and dedicated business development/marketing teams to help partners grow their practices.
- **[Career Development Programs]**: Structured training for lawyers at every level – BTLaw Academy (junior associates), Pathway to Partnership (mid-to-senior lawyers), and Partner Development Series.

## Market Standing
- **Valuation/Market Cap**: Not applicable (private partnership)
- **Key Metric**: Employs more than 700 attorneys and other legal professionals; specifically 772 lawyers (including 481 partners) across 24 U.S. offices.
- **Notable Investors/Partners**: Not applicable (law firm partnership). No external investors listed.
- **Growth Signals**: Consistent growth trajectory with a lateral retention rate “high above industry average.” Recent expansion of practices in private equity, funds, Latin America, and securities regulation. 24 offices nationwide.

## Competitive Advantages
- **Transparent Partnership Path**: More partners than associates, with clear benchmarks and a structured process to capital partnership.
- **Collaborative Compensation Culture**: Origination credit that recognizes contributions from day one; team success valued over individual tallies.
- **Small-Firm Feel, National Reach**: Despite having 24 offices, the firm emphasizes cross-office collaboration and a collegial environment where individual ideas matter.
- **High Lateral Retention**: Strong integration support and technology infrastructure for seamless moves.

## Strategic Focus
- **Practice Expansion**: Actively building teams in high-growth areas such as private equity, funds, Latin America, and securities regulation.
- **Talent Development**: Investing in formal mentorship, sponsorship (Project Keymaker), and twice-yearly performance evaluations to grow lawyers internally.
- **Client Service**: Maintaining a clients-first culture that prioritizes service and agility in a changing business landscape.

## Why Work Here
- **Career Growth**: Accelerated path to partnership, alternative career paths for those not seeking partnership, and clear compensation structures at every level.
- **Training & Mentorship**: Robust programs like BTLaw Academy, Pathway to Partnership, and one-on-one coaching for legal writing, communication, and time management.
- **Culture**: Described as a workplace that values individuals, not just credentials. Lawyers have a voice through the Legal Talent Development Committee and Associate Committee.
- **Work Environment**: In-office presence expected (multiple U.S. office locations). Hybrid/remote policy not specified; likely office-centric with some flexibility.
- **Notable Perks**: Dedicated business development and marketing support, customizable rate-setting, and a collaborative compensation model that rewards team success.

## Sources
1. [btlaw.com – Careers Overview](https://btlaw.com/en/careers)
2. [btlaw.com – Lawyers & Legal Professionals Careers](https://btlaw.com/en/careers/lawyers)
3. [U.S. News – Barnes & Thornburg LLP Profile](https://law.usnews.com/law-firms/barnes-&-thornburg-llp-613)
4. [jobs.ashbyhq.com – Barnes & Thornburg Jobs](https://jobs.ashbyhq.com/barnes)

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