--- title: 'Concierge at Base' canonical: 'https://feeny.ai/job/concierge-base-remote-gqyysxd0m4kt' type: 'job' last_seen: '2026-09-14' --- # Concierge at Base - **Company:** Base - **Location:** Remote - **Employment:** part-time - **Work type:** remote - **Posted:** 2026-05-17 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.ashbyhq.com/base/f3f4e216-1282-471d-a9c5-f6d7848d7e31 ## Job description ## About Base Base is a platform for in-real-life social connection and community. Our Members are accomplished people who have built careers, families, and reputations. They come to Base for what their calendars are missing: regular, in-person time with peers they actually want to know. A Member's first impression of Base is a person, not a product. That person is the Concierge . ## The Role You are the human bridge between someone applying to Base and someone walking into their first event. You work entirely on the phone, SMS, and email. You call new Members outbound. You answer questions fast. You move people from "I just applied" to "I'm coming Thursday," and you make sure they feel known when they get there. ## What You Will Do - Call applied Members outbound. Real conversations, not scripts that sound like scripts. - Answer inbound SMS, email, and calls quickly. Speed matters. - Get curious about each Member. Ask the question that earns the next one. - Move people to their first event. Make sure they show up. - Hit your numbers. Bonuses are tied to outcomes. ## Who You Are - Charismatic. The kind of person people want to keep on the phone. - Professional in any context. You sound like someone a founder, a doctor, or a federal judge would trust on the first call. - Background in customer-facing work. You have spent meaningful time in roles where the relationship was the job. - Have delivered high-touch hospitality. Hotel front office, private club, concierge medicine, fine dining, members-only spaces, anywhere the standard was personal and the room was discerning. - Confident on outbound. Cold and warm calls do not faze you. - Competitive. You like numbers, and you like winning them. - High service standard. Every Member is the most important call of your day. - Clear speaking voice. Warm, easy to understand, never performative. - Curious about people. You actually want to know who someone is, what they do, what they are missing. Details - Pay: $30 per hour, plus performance bonuses. - Hours: 15 to 30 per week. You pick when. - Location: Remote. Phone, SMS, and email only. No Zoom. - Workspace: Reliable home internet and a quiet place to take calls. - Eligibility: 18 or older and eligible to work in the US. How To Apply If this sounds like you, submit your application today! Base is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Base is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. ## About Base ## Company Overview - **One-liner**: Base is a tech-powered social club that curates in-person gatherings and experiences to foster authentic, meaningful connections among a vetted, growth-minded professional class in major cities. - **Entity Type**: Private (Startup) - **Headquarters**: Miami, Florida, USA - **Founded**: 2022 - **Founders**: Kaben Clauson (Co-Founder & CEO), Ricardo Vázquez (Co-Founder & CTO), Natalia Martinez-Kalinina (Co-Founder) ## Core Business - **Primary industry/industries**: Technology / Social Networking / Hospitality / Events - **Target customers**: B2C (individual professionals seeking community, new friendships, and curated social experiences in their city) - **Mission or purpose statement**: To help people connect with authenticity in cities around the world, combining the power of technology with world-class hospitality to unlock new learnings, connections, and friendships for members. The company describes its mission as "making magic for people where it matters most." ## Products & Services - **Membership**: A paid, vetted social club membership granting access to curated in-person events. Members are personally interviewed, and acceptance is limited to keep communities intentional. The core product offering includes several types of gatherings: - **Circles**: Small, curated dinner parties with conversation prompts designed for deep, substantive dialogue. - **Experiences**: Gatherings built around discovery (e.g., tastings, workshops, studio tours, hikes). - **Socials**: Larger community events ("the room where members you've met at smaller gatherings become friends"). - **Membership App**: A digital platform (likely mobile-first) for members to discover events, connect with the community, and manage their membership. - **Base+**: A perks program for members, including luxury gym discounts and airport lounge access. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding (not publicly available); Revenue (not publicly available); Headcount: 41 employees (+21.6% YoY), with 16 active job postings at the time of research. - **Notable Investors/Partners**: Investors are not publicly listed. Alumni talent have reportedly come from companies like United Airlines, Slalom, and Fever. - **Growth Signals**: Expanding into new cities (e.g., Austin, Chicago); strong headcount growth (+21.6% YoY); significant increase in job postings (+220% quarterly); growing social media presence (4,617 LinkedIn followers, +57.2% yearly). The company describes itself as "growing FAST." ## Competitive Advantages - **Curated, High-Bar Membership**: Base limits membership to a small number of new applicants per month per city, and personally interviews every candidate. This creates a high-intent, high-quality community that is hard to replicate. - **Tech-Powered Matching**: An algorithm is used to match members to experiences and other members, designed to foster stronger, more intentional connections than a typical social club or networking event. - **"Product is the Room" Philosophy**: Base operates without a single clubhouse, using unique, rotating venues across each city. This approach keeps the experience fresh and dynamic, and avoids the fixed overhead of a physical location. - **Anti-Networking Culture**: Explicitly defines itself against "small talk" and "pitching." The brand is built on genuine connection, substance, and authentic conversation, differentiating it from many professional networking platforms. ## Strategic Focus - **Geographic Expansion**: Currently headquartered in Miami, Base is actively expanding to new US cities, including Austin and Chicago, where it is hiring General Managers (GMs). - **Product & Engineering**: The company is a "technology company at its core." It is actively hiring for a Senior Product Engineer (React Native + Backend) to "audit and stabilize HomeBase across React Native, backend APIs, booking, payments, reporting, and recovery planning," suggesting a focus on product maturity and infrastructure. - **Community Curation & Member Experience**: Investment in roles like "Head of Member Success" and "Membership Interviewer" indicates a strong focus on the quality of the member experience and community curation. ## Why Work Here - **Culture & Mission**: The company emphasizes a mission-driven culture focused on "magic," authentic connection, and intellectual curiosity. Internal values include "Show Up Fully," "Growth Mindset," "People Over Pitches," and "Share the Stage." - **Remote & Location**: Base operates with a remote-first culture for many roles (e.g., Engineering, Social Media), but also has roles requiring in-person presence (e.g., City Host, GM). The company has physical office space in Miami ("OnSite Workspace" is noted, but typical time on-site for office roles is listed as "None"). - **Perks & Benefits**: Based on job postings, Base offers company equity, an employee stock purchase plan, performance bonuses, and clear promotion policies with customized development tracks. It also provides diversity-based Employee Resource Groups (ERGs), childcare benefits, generous parental leave, and comprehensive health insurance. - **Engineering Culture**: The engineering team is described as "product team... growing." The Senior Product Engineer role is a contract position that touches the entire product surface area (mobile, backend, payments, reporting), suggesting a hands-on, high-impact environment. - **Headcount & Stage**: With 41 employees and a strong growth rate, this is an early-stage startup environment where employees can wear multiple hats and have significant impact. ## Sources 1. [Base Careers Page](https://base.club/careers) 2. [Base About Page](https://base.club/about) 3. [Built In Company Profile](https://builtin.com/company/base-baseclub) 4. [Base LinkedIn Company Page](https://www.linkedin.com/company/baseclub) 5. [Base Contact Page](https://www.base.club/contact) ## Other roles at Base - [Boston City Host](https://feeny.ai/job/boston-city-host-base-boston-e0mj8g1nw29x) — Boston, MA - [Head of Partnerships](https://feeny.ai/job/head-of-partnerships-base-remote-nn94b6g0ztpg) - [Social Media & Content Coordinator](https://feeny.ai/job/social-media-content-coordinator-base-multiple-cities-n9bbzxf2z0zp) — Multiple Cities - [Senior Product Engineer, React Native + Backend](https://feeny.ai/job/senior-product-engineer-react-native-backend-base-remote-ds5g9cfnhxxd) - [City Host](https://feeny.ai/job/city-host-base-austin-y8b683etj265) — Austin, TX - [General Inquiry](https://feeny.ai/job/general-inquiry-base-remote-zc3y9gvk41yk) - [Concierge](https://feeny.ai/job/concierge-barnes-thornburg-llp-indianapolis-668qgpyp1vtr) — Indianapolis, IN