--- title: 'Connectivity Partner Specialist at Airbnb' canonical: 'https://feeny.ai/job/connectivity-partner-specialist-airbnb-united-states-7qsnp9cgzmwv' type: 'job' last_seen: '2026-11-11' --- # Connectivity Partner Specialist at Airbnb - **Company:** Airbnb - **Location:** United States - **Compensation:** $88k–$103k - **Posted:** 2026-11-10 - **Last confirmed live:** 2026-11-11 - **Apply:** https://careers.airbnb.com/positions/8372149?gh_jid=8372149 ## Job description Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make: In this role, you will provide API specialist support and act as a subject matter expert for our connectivity operations. Your responsibilities include conducting analysis and technical troubleshooting to solve complex problems, monitoring key metrics, and error logs to optimize performance and ensuring timely error resolution. You'll serve as a technical point of contact for both internal and external partners, offering expert insight into Airbnb’s API’s and our partner systems. You’ll support the Connectivity Team and Enterprise Account Team with projects designed to achieve Airbnb’s commercial goals. You'll also help to create and improve internal knowledge bases and training materials so teams can independently handle API-related questions. A Typical Day: - Provide day-to-day technical support for internal and external systems, including connectivity issues, to proactively mitigate partner impact. - Develop a deep understanding of technical integrations across Property Management Systems (PMS), Channel Managers, and Central Reservation Systems (CRS)  to provide targeted partner support. - Use data to identify strategic opportunities and drive sales growth. - Educate partners on product updates and share partner feedback with internal stakeholders Implement and oversee effective troubleshooting processes, escalating as needed - Identify patterns in data and feedback to improve services and products. - Research technical information to deepen your understanding and support decision-making. - Contribute to the development of technical communication materials such as policies, procedures, and presentations. - Collaborate with your team to design and manage projects which support the commercial goals of Airbnb and our hotel and connectivity partners. Your Expertise: - 3+ years of experience in a Connectivity Operations, Solutions or Technical Partner Manager role. - Strong understanding of hospitality/travel software; CRS,PMS, Channel Managers - Proficiency in SQL, Looker and Excel. - Tableau, Asana, Jira  and Salesforce experience preferred. - Solid technical troubleshooting skills and project management experience. - Excellent communication and presentation abilities, with confidence in engaging clients across multiple channels with stakeholders at various levels. - Effective time management and ability to prioritize in a fast-paced environment. - Strong quantitative skills with a proven ability to leverage data in decision-making Adaptability to shifting priorities, projects, and deadlines. - Passion for Airbnb, travel, and the sharing economy—being an Airbnb host is a plus Your Location: Due to the nature of this position, the successful applicant will need to be based in EST time zone to be able to conduct their work. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity: Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $88,000—$103,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @[airbnb.com](http://airbnb.com) or @[ext.airbnb.com](http://ext.airbnb.com) email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb. ## About Airbnb ## Company Overview - **One-liner**: Airbnb operates a global marketplace for unique stays, experiences, and adventures, connecting hosts with travelers. - **Entity Type**: Public (NASDAQ: ABNB) - **Headquarters**: San Francisco, California, United States - **Founded**: 2007 - **Founders**: Brian Chesky, Joe Gebbia, Nathan Blecharczyk ## Core Business - **Primary industry/industries**: Online Travel & Hospitality, Software Development - **Target customers**: B2C (travelers), C2C (hosts), with some B2B (Airbnb for Work, business travel) - **Mission or purpose statement**: To create a world where anyone can belong anywhere, providing unique travel experiences and economic opportunity for hosts. ## Products & Services - **Airbnb Stays**: The core platform for booking short-term rentals (entire homes, private rooms, shared spaces) in over 220 countries and regions. - **Airbnb Experiences**: Curated, hands-on activities hosted by locals (e.g., cooking classes, guided hikes, workshops). - **Airbnb Adventures**: Multi-day, small-group immersive trips led by local experts. - **Airbnb for Work**: A service for companies to manage business travel and team retreats. - **Luxe**: A premium tier offering vetted, high-end vacation homes with dedicated trip designers. ## Market Standing - **Valuation/Market Cap**: ~$77.8B (as of recent data) - **Key Metric**: Annual Revenue of $12.2B (based on available data) - **Notable Investors/Partners**: Sequoia Capital, Andreessen Horowitz, Founders Fund, Y Combinator - **Growth Signals**: - **From 2007 to present**: 1.5 billion guest arrivals globally. - **Headcount Growth**: Employs ~21,644 people, a **+30.6% year-over-year increase**. - **Global Reach**: Operates in 176 countries with a strong international team (e.g., offices/employees in India, Italy, Canada, Brazil, UK, Australia, China). - **Public Company Status**: IPO in 2020, trading on NASDAQ. ## Competitive Advantages - **Network Effects**: A massive, global two-sided network of 5 million+ hosts and 1.5 billion arrivals creates a formidable moat that is very difficult for competitors to replicate. - **Brand & Trust**: A globally recognized brand synonymous with alternative accommodations and travel experiences. - **Liquidity & Inventory**: Unrivaled inventory depth across 220+ countries, offering unique stays not found in traditional hotels. - **Live and Work Anywhere Policy**: A radical shift in work culture that offers flexibility and a competitive edge in talent acquisition, allowing employees to live anywhere in their country of employment with no compensation change. ## Strategic Focus - **International & Mainstream Expansion**: Continuing to grow its user base beyond early adopters into mainstream travel and new international markets. - **Product Diversification**: Pushing hard into "Experiences" and "Adventures" to reduce reliance on accommodations and capture more of the travel wallet. - **Leveraging AI & Technology**: Investing in AI (e.g., AI Engineer roles in Community Support) to improve the guest and host experience, search, and trust & safety. - **Return to Travel & "Live Anywhere"**: Capitalizing on the post-pandemic shift towards remote work and long-term stays with its "Live and Work Anywhere" initiative. ## Why Work Here - **Flexibility**: A ground-breaking **"Live and Work Anywhere"** policy. Employees can work from home, an office, or temporarily anywhere in the world (with approval). Compensation is not changed when moving within their country of employment. - **Compelling Mission**: An opportunity to work on a platform that creates connection and economic empowerment for millions of people globally. - **Diversity & Belonging**: Strong commitment to inclusion with numerous Employee Resource Groups (ERGs) such as Able@, Black@, Women@, Parents@, and many more. - **Great Benefits**: - **Travel Credit**: Quarterly Airbnb travel and experiences credit. - **Education**: Annual educational stipend. - **Wellbeing**: Subsidized healthcare, mental health support, family care support, and generous parental leave. - **Equity**: Competitive compensation including equity and an Employee Stock Purchase Program (ESPP). - **Culture**: Values-driven with a focus on "Be a Host" (caring, open, encouraging), "Champion the Mission," and "Embrace the Adventure." - **Work Model**: Supports a mix of remote, hybrid (be close to an office), and onsite work, giving employees significant control over their schedule. - **Talent Community**: A highly creative and collaborative environment with industry-leading talent. ## Sources 1. [careers.airbnb.com](https://careers.airbnb.com/) 2. [careers.airbnb.com/life-at-airbnb/](https://careers.airbnb.com/life-at-airbnb/) 3. [airbnb.com](https://www.airbnb.com/) 4. [linkedin.com/company/airbnb](https://sg.linkedin.com/company/airbnb) 5. 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