--- title: 'Consultant & Account Manager (H/F) at Moka.Care' canonical: 'https://feeny.ai/job/consultant-account-manager-h-f-moka-care-paris-576kh1m4zpj4' type: 'job' last_seen: '2026-10-15' --- # Consultant & Account Manager (H/F) at Moka.Care - **Company:** Moka.Care - **Location:** Paris, France - **Compensation:** €45k–€54k - **Work type:** hybrid - **Posted:** 2026-10-07 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.lever.co/moka.care/675ce88c-80dc-4006-8186-dbb5d23c1550 ## Job description Who are we? moka.care is a mental health solution for companies, with one mission in mind: nurturing healthy minds to foster healthy organizations. We guide employees through individual and group therapy or coaching sessions. Alongside we help HR teams to take care of their employees’ mental health on a daily basis. Where we are currently: Since our creation in December 2019, more than 400 companies (L'Oreal, Spendesk, Qonto, Engie, Castalie, etc.) have joined moka.care, and we now have over 300,000 employees covered in France but also throughout the world! We have raised 17,5 million euros and are 70 to help companies improve their mental well-being. What we believe in? Excellence in care is our obsession. Culture is not nice words we put on the walls, we have defined 4 tangible values to make this culture live: Team Play, Optimism, Ownership & Agility. Why do we need you? As a Consultant & Account Manager, your mission is to cultivate and strengthen relationships across our portfolio of clients, including a part of key accounts. You’ll drive value by identifying opportunities for growth through strategic up-sells and cross-sells, directly contributing to moka’s expansion and scalability. Your ultimate goal is to position moka.care as the trusted, go-to partner for all their mental health needs. Your Responsibilities: - Build strong relationships: Develop lasting partnerships with your high-profile clients, including HR and People Directors. - Advise and implement solutions: Act as an expert in proposing and leading PSR audits, transformation plans, and mental health roadmaps to ensure our services remain relevant and impactful. - Manage your client portfolio proactively: Identify opportunities for improvement, advise clients strategically and develop action plans, using key data and insightful reports. - Drive growth through upsells: Regularly pitch new products and services to deliver value while contributing to business growth. - Ensure client retention: Lead contract renewals, negotiations, and signatures, striving for 100% client retention. - Help us scale: Contribute to the continuous improvement of the Consultants/Account Managers department by optimizing processes and workflows. You’re the ideal person if: - Experience & Adaptability: You have min. 3 years of experience in Consulting or Account Management within B2B services, and you’re eager to apply those skills in a fast-paced, growing environment. - Bilingual Excellence: You’re fluent in both French and English, with exceptional communication skills that allow you to engage clients effortlessly in both languages. - Client-Focused & Organized: You thrive in a client-facing role, are highly organized, and take pride in delivering personalized service to your portfolio of clients. - Analytically Strong: Your strong analytical skills empower you to not only deliver insightful reports but also identify opportunities for improvement and growth. - Process-Oriented & Tech-Savvy: You have a knack for process optimization and are comfortable navigating technical aspects to solve client challenges efficiently. - Calm, Sales-Driven Leader: With a cool head under pressure, you build strong relationships, spot cross-sell and up-sell opportunities, and lead with confidence to add value for both clients and the business. Joining us you will Participate in an entrepreneurial fast-growing adventure and the possibility of having a huge potential for evolution inside moka See the concrete impact of your efforts each day and participate in nurturing healthy minds to foster healthy organizations Grow as a person and learn within a team of great people Be trusted: we hire great talents who lead us to the next level We'll take care of you Access to Moka.Care: selfcare, individual & group sessions, and the possibility to test the new features in preview Benefit Fund - May : up to 1500€ net / year (125€ net / month) BSPCE for everyone Work life balance: 60% at the office - 2 days per week or 1 week per month remotely Swile Meal voucher card of 10€/day (restaurants, groceries and food apps) Gymlib for sport & wellness allowance Transportation allowance (50% reimbursed) 7 week holiday policy (& one additional day off per year) Interview Process Phone interview Background Interview A Case study and job focused interview to project yourself in your future day-to-day job And finally a Value fit interview to make sure you’ll feel comfortable at moka Offer and reverse interview If needed we organize other informal talks like coffee with the team. Moka.Care is a disability-friendly company. ## About Moka.Care ## Company Overview - **One-liner**: Moka.Care provides a comprehensive mental health prevention platform that helps companies support employee well-being through therapy, coaching, group sessions, and digital self-care programs. - **Entity Type**: Private (Series A) - **Headquarters**: Paris, Île-de-France, France - **Founded**: 2019 - **Founders**: Pierre-Etienne Bidon (co-CEO) and Guillaume d'Ayguesvives (co-CEO) ## Core Business - Primary industry: Mental Health Care / Workplace Well-being - Target customers: B2B – enterprises, SMBs, HR teams, managers, and employees - Mission / Purpose: Empower leaders and HR to anticipate risk factors, empower employees to overcome stress, and respond to emergency situations with the right support. ## Products & Services - **Moka.Care Platform**: A digital mental health solution built on three pillars – individual therapy & coaching sessions with psychologists/coaches/therapists; peer group sessions on specific topics; and self-serve digital content, tests, and activities. - **HR Dashboard & Action Recommendations**: A platform with dashboards, risk analysis, and recommended actions to track absenteeism, stress, and retention. - **Crisis Management & Emergency Support**: Urgent intervention services for critical situations (death, suicide, reputation crisis) to support teams and HR. - **Manager Enablement**: Training and tools for managers to handle delicate situations (conflict, underperformance, reorganizations). - **Awareness Communications**: Key‑in‑hand communication materials and campaigns to normalize mental health discussions. ## Market Standing - **Valuation**: Not publicly available (last round Series A in 2022). - **Key Metric**: **Total funding ~$19.1M** (Series A $16.5M led by Left Lane Capital; Seed $3.0M led by Singular). Revenue not disclosed. - **Notable Investors/Partners**: Left Lane Capital (lead Series A), Singular (lead Seed), BCG, GHU Paris, Ifop (joint 2026 workplace mental health survey). Certifications: Qualiopi, ISO 27001. - **Growth Signals**: - Headcount: 109 employees (+13.5% YoY); 146 per PitchBook. - 400+ companies and institutions as clients. - Active presence across 13 countries (France, Spain, UK, Belgium, Italy, etc.). - Employer rating: 4.5/5 (10 reviews) with high marks for work‑life balance (4.8) and culture (4.7). - Yearly LinkedIn follower growth +16.3% (24,193 followers). ## Competitive Advantages - **End‑to‑end prevention‑to‑crisis platform** covering RPS (psychosocial risks), absenteeism, burnout, conflict, and harassment. - **Strong clinical and HR partnership** – collaboration with GHU Paris (leading psychiatric hospital) and BCG/Ifop for large‑scale research (2026 survey). - **Certified security and quality** – ISO 27001 for information security, Qualiopi for training. - **Practitioner network** of 350+ therapists, coaches, and facilitators, enabling personalized and group support. - **Integrated digital + human approach** – self‑care content alongside live sessions, plus actionable HR dashboards. ## Strategic Focus - Continue expanding within existing markets (France and Europe) and deepening enterprise relationships. - Leverage data from the 2026 workplace mental health survey to refine prevention and risk‑management tools. - Address growing demand for remote‑friendly mental health solutions and crisis response capabilities. - Scale the practitioner network and develop manager‑training programs to reduce turnover and absenteeism. ## Why Work Here - **Culture**: Positive employer feedback (4.7/5 culture, 4.8 work‑life balance). Hybrid environment – many roles combine remote with on‑site presence in Paris. Some positions open to remote from France. - **Perks**: Involvement in a mission‑driven company tackling a critical societal issue. Access to mental health resources as an employee. Professional development opportunities in a fast‑growing startup. - **Engineering Culture**: Technical team (Senior Full Stack Engineer, Head of Engineering) works on a platform serving 400+ companies. Modern stack (details not public, but likely full‑stack with focus on security and scalability). - **Growth Trajectory**: Rapid headcount growth (+13.5% YoY), strong funding, and a strategic partnership with BCG/GHU indicate stability and expansion. Employees from top French tech companies (PayFit, Spendesk, Aircall) join the team. ## Sources 1. [jobs.lever.co](https://jobs.lever.co/moka.care) 2. [moka.care](https://www.moka.care/?lang=en) 3. [LinkedIn](https://linkedin.com/company/moka-care) 4. [PitchBook](https://pitchbook.com/profiles/company/459750-88) 5. [CB Insights](https://www.cbinsights.com/company/mokacare) ## Other roles at Moka.Care - [Alternant·e Sécurité & Conformité](https://feeny.ai/job/alternant-e-securite-conformite-moka-care-paris-d4jwed8w52st) — Paris, France - [Senior Product Designer](https://feeny.ai/job/senior-product-designer-moka-care-paris-c62k3swqk6nt) — Paris, France - [Head of Marketing & Lead Generation](https://feeny.ai/job/head-of-marketing-lead-generation-moka-care-paris-acd5ryfnek83) — Paris, France - [Praticiens](https://feeny.ai/job/praticiens-moka-care-france-z1r00tber93t) — France - [Project Manager | Customer Engagement & Communication (H/F)](https://feeny.ai/job/project-manager-customer-engagement-communication-h-f-moka-care-paris-kvtqcgwpa5qz) — Paris, France - [Praticiens](https://feeny.ai/job/praticiens-moka-care-france-gefrwpeq820j) — France